Hi...I am new to this site and I have a problem in my computer. I have this p-07-0100 irql: If SYSVER 0xff00024 NT_Kernel error 1256 KMODE_EXCEPTION_NOT_HANDLED. Can anyone help me with this problem?? I appreciate it very much. This is my HiJackThis Log:

=============================
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:00:02 PM, on 2/17/2008
Platform: Windows XP SP3, v.3244 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.3244)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\BearShare\BearShare.exe
C:\Program Files\VIA\VIAudioi\SBADeck\ADeck.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\VM303_STI.EXE
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\Program Files\QuickFix\QuickFix.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\SAMSUNG\FW LiveUpdate\FWManager.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\CHIKKA\Chikka.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Eyeball\Eyeball Chat\EyeballChat.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\TuneUp Utilities 2007\SystemOptimizer.exe
C:\Program Files\TuneUp Utilities 2007\RegistryCleaner.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\YAHOO!\Companion\Installs\cpn\yt.dll
O1 - Hosts: <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"
O1 - Hosts: "http://www.w3.org/TR/html4/loose.dtd">
O1 - Hosts: <html>
O1 - Hosts: <head>
O1 - Hosts: <script LANGUAGE="JavaScript">
O1 - Hosts: <!--
O1 - Hosts: if (window != top)
O1 - Hosts: top.location.href = location.href;
O1 - Hosts: // -->
O1 - Hosts: </script>
O1 - Hosts: <title>Site Unavailable</title>
O1 - Hosts: <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">
O1 - Hosts: <style type="text/css">
O1 - Hosts: body{text-align:center;}
O1 - Hosts: .geohead {font-family:Verdana, Arial, Helvetica, sans-serif; font-size:10px;width:750px;margin:10px 0 10px 0;height:35px;}
O1 - Hosts: .geohead #geologo {width:270px;display:block; float:left; }
O1 - Hosts: .geohead #rightside {width:480px;display:block; float:right;border-bottom:1px solid #999999; height:27px;}
O1 - Hosts: .geohead #rightside #welcome {width:50%;display:block; float:left; text-align:left;}
O1 - Hosts: .geohead #rightside #wlinks {width:50%;display:block; float:right; text-align:right;}
O1 - Hosts: .ftr { margin:0px; color:#404040; font:x-small Arial,sans-serif; text-align:center; width:750px;}
O1 - Hosts: .bodywrap{display:block;height:470px;}
O1 - Hosts: .bodycnt{width:510px; display:block; float:left; background-color:#EEE9F5; height:auto; text-align:left; font-family:Arial, Helvetica, sans-serif;font-size:13px; color:#000000; padding:20px 20px 35px 20px;}
O1 - Hosts: .title { font-family:Arial, Helvetica, sans-serif; font-weight:bold; font-size:24px; color:#7C56A9}
O1 - Hosts: .adcnt{width:172px; display:block; float:right; text-align:left;cursor:pointer;cursor:hand;}
O1 - Hosts: .adcnt td {text-align:left;}
O1 - Hosts: .adsubt{font-size:10px; font-family:verdana; font-weight:bold; color:#b4b4b4; cursor:default;margin-top:5px;}
O1 - Hosts: .ybadge { font-family: Verdana, Arial, Helvetica, sans-serif; font-size:10px; color: #666666; margin-top:10px;}
O1 - Hosts: .ybadge img {margin-top:6px;}
O1 - Hosts: .adtable {font-family:Verdana, Arial, Helvetica, sans-serif; font-size:10px;border: 1px solid #d6dbe7; background-color:#eff7ff; padding:3px; margin-bottom:10px; width:172px;}
O1 - Hosts: .adttl{font-weight:bold;margin-bottom:3px;}
O1 - Hosts: .addescr{color:#6b6b6b; margin-bottom:3px;}
O1 - Hosts: .adlink a {color:#008200; text-decoration:none;}
O1 - Hosts: </style>
O1 - Hosts: </head>
O1 - Hosts: <body>
O1 - Hosts: <!-- following code added by server. PLEASE REMOVE -->
O1 - Hosts: <!-- preceding code added by server. PLEASE REMOVE -->
O1 - Hosts: <div id="maincnt">
O1 - Hosts: <div class="geohead"><div id="geologo"><a href="http://geocities.yahoo.com"><img height=33 alt="Yahoo! GeoCities" src="http://us.i1.yimg.com/us.yimg.com/i/us/nt/ma/ma_geo_1.gif" width=259 border=0></a></div>
O1 - Hosts: <div id="rightside"><div id="wlinks"><a href="http://geocities.yahoo.com">GeoCities Home</a> - <a href="http://www.yahoo.com">Yahoo!</a> - <a href="http://help.yahoo.com/help/us/geo/">Help</a></div>
O1 - Hosts: </div></div>
O1 - Hosts: <div class="bodywrap">
O1 - Hosts: <div class="bodycnt">
O1 - Hosts: <div class="title">Sorry, this GeoCities site is currently unavailable.</div>
O1 - Hosts: <p>The GeoCities web site you were trying to view has temporarily exceeded its data transfer limit. Please try again later. </p>
O1 - Hosts: <p>Are you the site owner?
O1 - Hosts: Avoid service interruptions in the future by increasing your data transfer limit!
O1 - Hosts: <a href="http://help.yahoo.com/help/us/geo/transfer/transfer-05.html" target="_blank">Find out how.</a> </p>
O1 - Hosts: <p><a href="http://help.yahoo.com/help/us/geo/transfer/" target="_blank">Learn more about data transfer.</a></p>
O1 - Hosts: </div>
O1 - Hosts: <div class="adcnt">
O1 - Hosts: <a target="_top" href="http://geocities.yahoo.com"><img src="http://us.i1.yimg.com/us.yimg.com/i/us/smbiz/b/geo_mast_small2.gif" alt="Yahoo! GeoCities" border="0" height="15" hspace="0" vspace="0" width="141"></a>
O1 - Hosts: <div class="adsubt">SPONSORED LINKS</div>
O1 - Hosts: <!--<table width="172" border="0" bgcolor="#FFFFFF" class="adtable"><tr><td align=left>-->
O1 - Hosts: <div class="adtable">
O1 - Hosts: <div class="adttl" title="Reliable plans include domain &amp; 24x7 support."><a href="http://pa.yahoo.com/*http://us.rd.yahoo.com/evt=27166/*http://smallbusiness.yahoo.com/webhosting" target="_blank">Yahoo! Web Hosting<br>
O1 - Hosts: $25 Setup Waived</a></div>
O1 - Hosts: <div class="addescr" title="Reliable plans include domain &amp; 24x7 support.">Reliable plans include domain &amp; 24x7 support.</div>
O1 - Hosts: <div class="adlink" title="Reliable plans include domain &amp; 24x7 support."><a href="http://pa.yahoo.com/*http://us.rd.yahoo.com/evt=27166/*http://smallbusiness.yahoo.com/webhosting" target="_blank">webhosting.yahoo.com</a></div>
O1 - Hosts: </div>
O1 - Hosts: <div class="adtable">
O1 - Hosts: <div class="adttl" title="Reliable plans include domain &amp; 24x7 support."><a href="http://pa.yahoo.com/*http://us.rd.yahoo.com/evt=27176/*http://smallbusiness.yahoo.com/domains/" target="_blank">Domain Names from Yahoo! only $9.95/yr</a></div>
O1 - Hosts: <div class="addescr" title="Includes starter web page, email & domain forwarding, 24x7 support.">Includes starter web page, email & domain forwarding, 24x7 support.</div>
O1 - Hosts: <div class="adlink" title="Includes starter web page, email & domain forwarding, 24x7 support."><a href="http://pa.yahoo.com/*http://us.rd.yahoo.com/evt=27176/*http://smallbusiness.yahoo.com/domains/" target="_blank">domains.yahoo.com</a></div>
O1 - Hosts: </div>
O1 - Hosts: <div class="adtable">
O1 - Hosts: <div class="adttl" title="Setup fee waived. Up to 10 emails, SpamGuard, forwarding & virus scanning."><a href="http://pa.yahoo.com/*http://us.rd.yahoo.com/evt=27184/*http://smallbusiness.yahoo.com/mail" target="_blank">Yahoo! Business Email<br> Domain Included</a></div>
O1 - Hosts: <div class="addescr" title="Setup fee waived. Up to 10 emails, SpamGuard, forwarding & virus scanning.">Setup fee waived. Up to 10 emails, SpamGuard, forwarding &amp; virus scanning.</div>
O1 - Hosts: <div class="adlink" title="Setup fee waived. Up to 10 emails, SpamGuard, forwarding & virus scanning."><a href="http://pa.yahoo.com/*http://us.rd.yahoo.com/evt=27184/*http://smallbusiness.yahoo.com/mail" target="_blank">smallbusiness.yahoo.com</a></div>
O1 - Hosts: </div>
O1 - Hosts: <div class="adtable">
O1 - Hosts: <div class="adttl" title="$50 setup fee waived. A reliable ecommerce plan, 24x7 support."><a href="http://pa.yahoo.com/*http://us.rd.yahoo.com/evt=/27190/*http://smallbusiness.yahoo.com/merchant" target="_blank">Ecommerce from Yahoo!<br> 1 Month Free</a></div>
O1 - Hosts: <div class="addescr" title="$50 setup fee waived. A reliable ecommerce plan, 24x7 support.">$50 setup fee waived. A reliable ecommerce plan, 24x7 support.</div>
O1 - Hosts: <div class="adlink" title="$50 setup fee waived. A reliable ecommerce plan, 24x7 support."><a href="http://pa.yahoo.com/*http://us.rd.yahoo.com/evt=/27190/*http://smallbusiness.yahoo.com/merchant" target="_blank">smallbusiness.yahoo.com</a></div>
O1 - Hosts: </div>
O1 - Hosts: <div class="ybadge">
O1 - Hosts: Get your own web site at <br><a target="_top" href="http://geocities.yahoo.com">Yahoo! GeoCities</a>
O1 - Hosts: <a href="http://smallbusiness.yahoo.com/webhosting/" target="_top"><img src="http://us.i1.yimg.com/us.yimg.com/i/us/wh/gr/badge_hostedby_purp_2.gif" alt="Hosted by Yahoo! Web Hosting" align="middle" border="0" height="31" width="88"></a>
O1 - Hosts: </div>
O1 - Hosts: </div>
O1 - Hosts: </div>
O1 - Hosts: <div class=ftr>
O1 - Hosts: <hr size=1 width=100%>
O1 - Hosts: Copyright &copy;
O1 - Hosts: 2005 Yahoo! Inc. All rights reserved<br>
O1 - Hosts: <a href="http://privacy.yahoo.com/privacy/us/geo/">Privacy Policy</a>
O1 - Hosts: - <a href="http://docs.yahoo.com/info/copyright/copyright.html">Copyright Policy</a>
O1 - Hosts: - <a href="http://docs.yahoo.com/info/guidelines/community.html">Guidelines</a>
O1 - Hosts: - <a href="http://docs.yahoo.com/info/terms/geoterms.html">Terms of Service</a>
O1 - Hosts: - <a href="http://help.yahoo.com/help/us/geo/">Help</a>
O1 - Hosts: </div>
O1 - Hosts: </div>
O1 - Hosts: </body>
O1 - Hosts: </html>
O1 - Hosts: <!-- text below generated by server. PLEASE REMOVE --></object></layer></div></span></style></noscript></table></script></applet>
O1 - Hosts: <IMG SRC="http://geo.yahoo.com/serv?s=19190039&t=1197908559&f=us-w84" ALT=1 WIDTH=1 HEIGHT=1>
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\YAHOO!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [BearShare] "C:\Program Files\BearShare\BearShare.exe" /pause
O4 - HKLM\..\Run: [AudioDeck] C:\Program Files\VIA\VIAudioi\SBADeck\ADeck.exe 1
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [BigDog303] C:\WINDOWS\VM303_STI.EXE VIMICRO USB PC Camera (ZC0301PLH)
O4 - HKLM\..\Run: [itype] "c:\Program Files\Microsoft IntelliType Pro\itype.exe"
O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice
O4 - HKLM\..\Run: [QuickFix] C:\Program Files\QuickFix\QuickFix.exe
O4 - HKLM\..\Run: [Name of App] C:\Program Files\SAMSUNG\FW LiveUpdate\FWManager.exe r
O4 - HKLM\..\Run: [226e18ac] rundll32.exe "C:\WINDOWS\system32\ynbtagpn.dll",b
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ChikkaIM] C:\PROGRA~1\CHIKKA\Chikka.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [Eyeball Chat] "C:\Program Files\Eyeball\Eyeball Chat\EyeballChat.exe" -min
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: KYESCAN.lnk = ?
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: Win32 Classes -
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O23 - Service: Eset HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe
O23 - Service: Eset Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
O23 - Service: USBest Service Zero (UTSCSI) - Unknown owner - C:\WINDOWS\system32\UTSCSI.EXE

--
End of file - 13909 bytes

Hi blackdagger and welcome to DaniWeb

Download the program HostsXpert

Extract HostsXpert.zip then double-click on HostsXpert.exe, click on the Restore MS Hosts File button and then exit HostsXpert.

-----------------------------

Download Combofix from any of the links below, and save it to your desktop.

Link 1
Link 2
Link 3


**Note: It is important that it is saved directly to your desktop**

--------------------------------------------------------------------

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

If your not sure how to disable them then double-check against the list found >>>HERE<<< This list is not all inclusive, if your programs are not listed and you are unsure then please ask before continuing.

--------------------------------------------------------------------

Double click on combofix.exe & follow the prompts.

  • When finished, it will produce a report for you.
  • Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.

Note:
Do not mouseclick combofix's window while it's running. That may cause it to stall

Hi blackdagger and welcome to DaniWeb

Download the program HostsXpert

Extract HostsXpert.zip then double-click on HostsXpert.exe, click on the Restore MS Hosts File button and then exit HostsXpert.

-----------------------------

Download Combofix from any of the links below, and save it to your desktop.

Link 1
Link 2
Link 3


**Note: It is important that it is saved directly to your desktop**

--------------------------------------------------------------------

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

If your not sure how to disable them then double-check against the list found >>>HERE<<< This list is not all inclusive, if your programs are not listed and you are unsure then please ask before continuing.

--------------------------------------------------------------------

Double click on combofix.exe & follow the prompts.

  • When finished, it will produce a report for you.
  • Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.

Note:
Do not mouseclick combofix's window while it's running. That may cause it to stall

I joined this site just to let you know that your answer was the ONLY one that worked. My dad has been working on his computer for 3 days (following all of Microsoft's suggestions) and I found this answer, which fixed it within minutes. Thank you!

Hi ardnael and welcome to DaniWeb

Glad to hear that but it may be wise to start your own thread here. http://www.daniweb.com/forums/forum64.html

Please include the contents of C:\ComboFix.txt and a HijackThis log in your post so we can make sure there are no leftovers.

Hi ardnael and welcome to DaniWeb

Glad to hear that but it may be wise to start your own thread here. http://www.daniweb.com/forums/forum64.html

Please include the contents of C:\ComboFix.txt and a HijackThis log in your post so we can make sure there are no leftovers.

Its OK my dad decided to drop his hard drive anyways...I am trying to convince him of the importance of firewalls and alternate browsers than IE, so he reset his hd and is starting to take precautions.

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