hijack log plz help

[kmbrlyanne]

McAfee tells me I have New Win32 in several of my files. Below is a HiJack log and I'd appreciate it if I could get some help from someone who knows what this says. Thanks so much!!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:33:32 PM, on 4/23/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\S24EvMon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\j0221733.exe
C:\WINDOWS\system32\rhromuwb.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\RegSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Pure Networks\Network Magic\nmsrvc.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Pure Networks\Network Magic\nmapp.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\QuickTime\iTunesHelper.exe
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
C:\Program Files\Java\jre1.5.0_03\bin\jucheck.exe
C:\PROGRA~1\mcafee.com\agent\McAgent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.columbiastate.edu/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &VSAdd-in - {74DD705D-6834-439C-A735-A6DBE2677452} - C:\Program Files\VSAdd-in\VSAdd-in_1.dll
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [nmapp] "C:\Program Files\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\QuickTime\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\McAgent.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Kim\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://locator.cdn.imageservr.com
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {2A510DC8-C9B5-4269-B9BA-E5B04D47D981} (CPlayFirstDDSonicControl Object) - http://www.shockwave.com/content/dinerdash/sis/DDSonic.1.0.0.92.cab
O16 - DPF: {37A273C2-5129-11D5-BF37-00A0CCE8754B} (TTestGenXInstallObject) - http://www.mathxl.com/wizmodules/testgen/installers/TestGenXInstall.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by13fd.bay13.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {4FE89055-5300-469E-AFAD-DEB3181EDE76} (PearsonAsstX Control) - http://www.mathxl.com/applets/PearsonInstallAsst.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
O16 - DPF: {639658F3-B141-4D6B-B936-226F75A5EAC3} (CPlayFirstDinerDash2Control Object) - http://www.shockwave.com/content/dinerdash2/sis/DinerDash2.1.0.0.53.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1121520713339
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1166296165964
O16 - DPF: {95D88B35-A521-472B-A182-BB1A98356421} (Pearson Installation Assistant 2) - http://asp.mathxl.com/books/_Players/PearsonInstallAsst2.cab
O16 - DPF: {C4DD6732-1E82-4AE7-BD94-180331B84082} (DeltaCVX Control) - http://www.mathxl.com/applets/DeltaCVX.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.shockwave.com/content/bejeweled2/popcaploader_v6.cab
O16 - DPF: {E6D23284-0E9B-417D-A782-03E4487FC947} (Pearson MathXL Player) - http://asp.mathxl.com/books/_Players/MathPlayer.cab
O18 - Protocol: CDS300 - {AD43AA67-6860-4531-AC8A-0E68F9CF023E} - D:\CDS300\__CDS2.dll (file missing)
O18 - Filter hijack: text/html - {2AB289AE-4B90-4281-B2AE-1F4BB034B647} - C:\Program Files\RXToolBar\sfcont.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: dns cache reader (DNSCacheReader) - Unknown owner - C:\WINDOWS\system32\j0221733.exe
O23 - Service: DomainService - - C:\WINDOWS\system32\rhromuwb.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Pure Networks Net2Go Service (nmraapache) - Pure Networks, Inc. - C:\Program Files\Pure Networks\Network Magic\WebServer\bin\nmraapache.exe
O23 - Service: Pure Networks Network Magic Service (nmservice) - Pure Networks, Inc. - C:\Program Files\Pure Networks\Network Magic\nmsrvc.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\System32\S24EvMon.exe

--
End of file - 8401 bytes

[Doctor Inferno]

‡‡Please print out or copy this page to Notepad since you will can not have any of browsers open while you are fixing this and

try to follow it as closely as possible taking it step by step.

‡‡Update your Antivirus program.

‡‡Please download Spybot Search and Destroy install it and update the program.

http://www.safer-networking.org/en/mirrors/index.html

‡‡Please download VundoFix.exe to your desktop. Ignore the AntiVirus warnings and download it anyway because you need to run

it. Wait on installation and running.

http://www.atribune.org/ccount/click.php?id=4

‡‡Download CleanUp! and install it. Wait on installation and running.

http://www.stevengould.org/downloads/cleanup/CleanUp452.exe

‡‡Please download following program CWSHREDDER. Wait on installation and running.

http://www.trendmicro.com/ftp/products/online-tools/cwshredder.exe

‡‡Download about:Buster and save it to your desktop. When it has finished downloading, unzip the folder to your desktop as

well. You should now be left with an aboutbuster folder on your desktop.Wait on installation and running.

http://www.malwarebytes.org/AboutBuster.zip

‡‡I would suggest though that you download CCleaner. It is a great little program that I use every time I close my browser to

get rid of temporary files. I usually just run the cleaner part every time I'm done with the browser.During the install there will be check

marks for checking for updates that part I do not use and also to install a tool bar for yahoo or something. Make sure those are unchecked

unless you want another tool bar, It is a very safe program and it is free.(CCleaner Quick Setup: Go to > Options > Advanced > Uncheck "Only

delete files in Windows Temp folders older than 48 hours" for cleaning malware. files!)

http://www.ccleaner.com/

_____________________________________________________________

‡‡Now make sure no files are hidden. To do this:
For XP go to My Computer->Tools->Folder Options->View tab:
* Under the Hidden files and folders heading:
* select Show hidden files and folders.
For Vista go to the Control Panel->Appearance and Personalization
Under the Folder Options, click Show Hidden files and folders.
* Uncheck Hide protected operating system files (recommended) option.
* Click Yes to confirm and then click OK.
You may change the above options back after your log is clean.

‡‡Turn off system restore.

Steps to turn off System Restore for XP:
1. Click Start, right-click My Computer, and then click Properties.
2. In the System Properties dialog box, click the System Restore tab.
3. Click to select the Turn off System Restore check box. Or, click to select the Turn off System Restore on all drives check box.
4. Click OK.
5. When you receive the following message, click Yes to confirm that you want to turn off System Restore:
You have chosen to turn off System Restore. If you continue, all existing restore points will be deleted, and you will not be able to track or

undo changes to your computer.
After a few moments, the System Properties dialog box closes.
Steps to turn off System Restore for Vista:
1. Control Panel -> System Maintenance -> Back Up and Restore Center
2. On the right column, click on "create a restore point or change settings" (this requires administrator's password if set)
3. Uncheck all drives.
4. Click OK.
5. When you receive the following message, click Yes to confirm that you want to turn off System Restore:
You have chosen to turn off System Restore. If you continue, all existing restore points will be deleted, and you will not be able to track or

undo changes to your computer.
After a few moments, the System Properties dialog box closes.

‡‡Do all steps below in safe mode except for at the end when you generate a new HiJackThis log.

‡‡Next, please reboot your computer in Safe Mode by doing the following:

1) Restart your computer

2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8 (Repeatedly).

3) Instead of Windows loading as normal, a menu should appear

4) Use the up arrow key to highlight Safe Mode and press Enter.

‡‡Please run HijackThis and click "Scan". Place checks next to the following entries if still present in the code and close all

browser and other windows except for HijackThis, and click "Fix Checked".

C:\WINDOWS\system32\j0221733.exe

O3 - Toolbar: &VSAdd-in - {74DD705D-6834-439C-A735-A6DBE2677452} - C:\Program Files\VSAdd-in\VSAdd-in_1.dll

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)

O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Kim\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)

O18 - Filter hijack: text/html - {2AB289AE-4B90-4281-B2AE-1F4BB034B647} - C:\Program Files\RXToolBar\sfcont.dll

O23 - Service: dns cache reader (DNSCacheReader) - Unknown owner - C:\WINDOWS\system32\j0221733.exe

‡‡Run your Antivirus and do a full scan remember this is all in safe mode.

‡‡Run Spybot Search and Destroy and do a full scan remember this is all in safe mode.

‡‡Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as

follows:

*Click "Options..."

*Move the arrow down to "Custom CleanUp!"

*Only Check the following for now:

-Empty Recycle Bins

-Delete Cookies

-Delete Prefetch Files

-Clean up All Users

*Uncheck the following:

-Delete Newsgroup cache

-Delete Newsgroup Subscriptions

*Press the Temporary Files Tab and check.

-Scan drives for files matching

Click OK

Press the CleanUp! button to start the program. Reboot/logoff when prompted.

Note: CleanUp! deletes EVERYTHING out of your temp/temporary folders, it does not make backups. If you have any documents or programs that are

saved in any Temporary Folders, please make a backup or MOVE THEM out of the Temp folder before running CleanUp! If you have a 64 bit Operating

System do NOT run Cleanup and let me know as we will use another utility.

‡‡Install and run CWSHREDDER

Close all browser windows, open cwshredder.exe then click "Fix" and let it run.

‡‡Double-click on the AbouBuster.exe icon.

Click Begin scan. Close when completed.

It is advised that you run the AbouBuster twice in a row to make sure you get all the infections.

_____________________________________________________________

‡‡Double-click VundoFix.exe to run it(Do this a few times until nothing shows up).

‡‡Then install CCleaner but note it installs the Yahoo Toolbar as an option which IS check marked by default during the

installation. IF you do NOT want it, REMOVE the checkmark when provided with the option.

Before first use, select Options > Advanced and UNCHECK Only delete files in Windows Temp folder older than 48 hours

Then select the items you wish to clean up.

In the Windows Tab:

* Clean all entries in the "Internet Explorer" section except Cookies.

* Clean all the entries in the "Windows Explorer" section.

* Clean all entries in the "System" section.

* Clean all entries in the "Advanced" section.

* Clean any others that you choose.

In the Applications Tab:

* Clean all except cookies in the Firefox/Mozilla section if you use it.

* Clean all in the Opera section if you use it.

* Clean Sun Java in the Internet Section.

* Clean any others that you choose.

Click the "Run Cleaner" button.

A pop-up box will appear advising this process will permanently delete files from your system.

Click "OK" and it will scan and clean your system.

Click the "Issues" button.

Click the "Scan For Issues" button.

Click the "Fix Selected Issues" button.

Click the "Fix All Selected Issues" button.

Click "OK"

Click "Close" when done.

‡‡Reboot into Normal Mode. Turn System Restore back on and create a restore point.

Steps to turn on System Restore For XP:
1. Click Start, right-click My Computer, and then click Properties.
2. In the System Properties dialog box, click the System Restore tab.
3. Click to clear the Turn off System Restore check box. Or, click the Turn off System Restore on all drives check box.
4. Click OK.

After a few moments, the System Properties dialog box closes.

To create a new restore point, click on Start – All Programs – Accessories – System Tools and then select System Restore.

In the System Restore wizard, select Create a restore point and click the Next button.

Type a name for your new restore point then click on Create.

To create a Restore point for Vista:
1.Control Panel – System Maintenance – Back Up and Restore Center. On the right column, click on "Create A Restore Point Or Change Settings"

(This requires Administrator's password if set.) Put a check on the drive your OS is on. Then click on the Create button. Type in a name and

then click OK.

‡‡Do another scan with HiJackThis in normal windows mode and post your new log file here for final verification. Make sure it

is a new log file.

Also let me know how the systems overall condition is now.

[crunchie]

I do not think that all the above is necessary :). By all means, run Vundofix as advised and cleaning out temp folders is also adviseable.

==

Right click on hijackthis.exe and rename it to analysethis before posting another log.

==

Can you please do the following.

===============

Open a command prompt by:

1. Clicking "Start", then "Run...".
2. Enter "cmd" (without the quotes).
3. Enter "services.msc" (without the quotes).

-

Now, locate and 'stop' the following services, if present:

dns cache reader (DNSCacheReader) owner ... (C:\WINDOWS\system32\j0221733.exe)
DomainService - ... (C:\WINDOWS\system32\rhromuwb.exe)

Look carefully, since the name of the service (above) can be anywhere in the entry; also be careful not to 'stop' any required system services. Once stopped, set this service to disabled.

===============

Run HiJackThis then:

1. Click "Open the Misc Tools Section"
2. Click "Open Process manager"

-

Next, while holding down the CTRL key, locate (if present) and click on (highlight) each of the following:

C:\WINDOWS\system32\j0221733.exe
C:\WINDOWS\system32\rhromuwb.exe

Now double-check and make sure that only those item(s) above are highlighted, then click "Kill process". Now, click "Refresh", check again, and repeat this step if any remain.

===============

Scan with HijackThis and then place a check next to all the following, if present:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway

O3 - Toolbar: &VSAdd-in - {74DD705D-6834-439C-A735-A6DBE2677452} - C:\Program Files\VSAdd-in\VSAdd-in_1.dll

O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Kim\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)

O15 - Trusted Zone: http://locator.cdn.imageservr.com

O18 - Protocol: CDS300 - {AD43AA67-6860-4531-AC8A-0E68F9CF023E} - D:\CDS300\__CDS2.dll (file missing)
O18 - Filter hijack: text/html - {2AB289AE-4B90-4281-B2AE-1F4BB034B647} - C:\Program Files\RXToolBar\sfcont.dll

O23 - Service: dns cache reader (DNSCacheReader) - Unknown owner - C:\WINDOWS\system32\j0221733.exe
O23 - Service: DomainService - - C:\WINDOWS\system32\rhromuwb.exe

Now, close all instances of Internet Explorer and any other windows you have open except HiJackThis, click "Fix checked".

===============

Locate and delete the following item(s), if present. Make sure you are able to view system and hidden files/ folders:

folders...

C:\Program Files\VSAdd-in
C:\Program Files\RXToolBar

files...

C:\WINDOWS\system32\j0221733.exe
C:\WINDOWS\system32\rhromuwb.exe

-

Note that some of these file(s)/folder(s) may or may not be present. If present, and cannot be deleted because they're 'in use', try deleting them in Safe Mode by doing the following:

• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
• Instead of Windows loading as normal, a menu should appear.

Select the first option to run Windows in Safe Mode hit enter.

-

Reboot.

===============

After rebooting, rescan with hijackthis and post back a new log. Please let me know how your pc is now.