I'm working on my cousin's computer which is a Compaq Presario 5150 running Windows 98. I have no idea what they've been downloading or what they did before the problems started. When double-clicked, Internet Explorer does not launch. I believe this is a spyware/virus problem. I've ran Ad-Aware several times and it just locks up when removing the objects. Here is my Hijack This log:
Logfile of HijackThis v1.98.2
Scan saved at 12:37:44 AM, on 11/5/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\PROGRAM FILES\NORTON ANTIVIRUS\RTVSCN95.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\DEFWATCH.EXE
C:\PROGRAM FILES\MCAFEE\VIRUSSCAN\VSHWIN32.EXE
C:\WINDOWS\SYSTEM\P4MX4.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\VPTRAY.EXE
C:\PROGRAM FILES\HP CD-WRITER\DIRECTCD\DIRECTCD.EXE
C:\PROGRAM FILES\HP CD-WRITER\MMENU\HPCDTRAY.EXE
C:\PROGRAM FILES\SVA PLAYER\SVAPLAYER.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\PROGRAM FILES\WINDUPDATES\WINUPDT.EXE
C:\WINDOWS\SYSTEM\ATICWD32.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\ATITASK.EXE
C:\WINDOWS\APPLICATION DATA\BUMT.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\MICROSOFT ENCARTA\ENCARTA WORLD ENGLISH DICTIONARY\QSHLFED.EXE
C:\PROGRAM FILES\TEXTBRIDGE CLASSIC\BIN\TBMENU.EXE
C:\WINDOWS\DESKTOP\HIJACK\HIJACKTHIS.EXE
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:NavigationFailure
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:NavigationFailure
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.cox.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:NavigationFailure
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:NavigationFailure
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:NavigationFailure
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:NavigationFailure
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Cox High Speed Internet
F1 - win.ini: run=c:\windows\system\p4mx4.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: URLLink Class - {4A2AACF3-ADF6-11D5-98A9-00E018981B9E} - C:\Program Files\NewDotNet\newdotnet6_38.dll
O2 - BHO: (no name) - {48FB5F41-22EC-11D9-93B0-00407AD2F123} - C:\WINDOWS\SYSTEM\KBCJN.DLL
O2 - BHO: (no name) - {3FA93F08-E340-7ABF-8753-60550DF27C48} - C:\WINDOWS\SYSTEM\RGITRE.DLL (file missing)
O2 - BHO: (no name) - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - (no file)
O2 - BHO: (no name) - {3EFB3706-B114-7AB0-8753-60550DF3781B} - C:\WINDOWS\SYSTEM\WEP.DLL
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [vptray] C:\Program Files\Norton AntiVirus\vptray.exe
O4 - HKLM\..\Run: [Adaptec DirectCD] C:\PROGRA~1\HPCD-W~1\DIRECTCD\DIRECTCD.EXE
O4 - HKLM\..\Run: [HP CD-Writer] C:\Program Files\HP CD-Writer\Mmenu\hpcdtray.exe
O4 - HKLM\..\Run: [SVAPlayer] C:\Program Files\SVA Player\SVAPLAYER.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL,NewDotNetStartup -s
O4 - HKLM\..\Run: [VsecomrEXE] C:\Program Files\McAfee\VirusScan\VSECOMR.EXE
O4 - HKLM\..\Run: [Vshwin32EXE] C:\PROGRAM FILES\MCAFEE\VIRUSSCAN\VSHWIN32.EXE
O4 - HKLM\..\Run: [WindUpdates] C:\PROGRAM FILES\WINDUPDATES\WINUPDT.EXE
O4 - HKLM\..\Run: [Win Server Updt] C:\WINDOWS\wupdt.exe
O4 - HKLM\..\Run: [srng] \Program Files\Srng\Srng.exe
O4 - HKLM\..\Run: [infwin] c:\windows\system\infwin.exe /nocomm
O4 - HKLM\..\Run: [Mscnt] c:\windows\system\mscnt.exe /nocomm
O4 - HKLM\..\Run: [AtiCwd32] Aticwd32.exe
O4 - HKLM\..\Run: [AtiKey] Atitask.exe
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [DownloadWare] "C:\Program Files\DownloadWare\dw.exe" /H
O4 - HKLM\..\Run: [PromulGate] "C:\Program Files\DelFin\PromulGate\PgMonitr.exe"
O4 - HKLM\..\Run: [SUSP] C:\WINDOWS\SUSP.exe
O4 - HKLM\..\Run: [sncntr] c:\windows\system\sncntr.exe /nocomm
O4 - HKLM\..\Run: [sp2ctr] c:\windows\system\sp2ctr.exe /nocomm
O4 - HKLM\..\Run: [yzrgxxwpjbipa] C:\WINDOWS\SYSTEM\uifmkfoa.exe
O4 - HKLM\..\Run: [OSS] c:\windows\system\ossproxy.exe -boot
O4 - HKLM\..\Run: [cd1] c:\windows\system\cd1.exe /nocomm
O4 - HKLM\..\Run: [HotSurprise] C:\Program Files\PVM\Dialers\HotSurprise\HotSurprise.exe /dontdial
O4 - HKLM\..\Run: [EvtHtm] c:\windows\system\evthtm.exe /nocomm
O4 - HKLM\..\Run: [WebRebates0] "C:\PROGRAM FILES\WEB_REBATES\WebRebates0.exe"
O4 - HKLM\..\Run: [MKESQOXW] c:\windows\system\mkesqoxw.exe /install
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [rtvscn95] C:\Program Files\Norton AntiVirus\rtvscn95.exe
O4 - HKLM\..\RunServices: [defwatch] C:\Program Files\Norton AntiVirus\defwatch.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [Vshwin32EXE] C:\PROGRAM FILES\MCAFEE\VIRUSSCAN\VSHWIN32.EXE
O4 - HKLM\..\RunServices: [Keybdcntl] c:\windows\system\keybdcntl.exe
O4 - HKLM\..\RunServices: [P4mx4] c:\windows\system\p4mx4.exe
O4 - HKCU\..\Run: [Ocol] C:\WINDOWS\Application Data\bumt.exe
O4 - HKCU\..\Run: [Fkskd] C:\WINDOWS\SYSTEM\pafr.exe
O4 - Startup: GStartup.lnk = C:\Program Files\Common Files\Symantec Shared\SevInst.Exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: CorrectConnect.lnk = C:\Program Files\CConnect\CConnect.exe
O4 - Startup: Encarta Dictionary Quickshelf.lnk = C:\Program Files\Microsoft Encarta\Encarta World English Dictionary\Qshlfed.exe
O4 - Startup: TextBridge Instant Access OCR.lnk = C:\Program Files\TextBridge Classic\Bin\TBMenu.exe
O8 - Extra context menu item: QuickDefine - C:\Program Files\Common Files\Microsoft Shared\Reference Titles\eddefine.htm
O10 - Hijacked Internet access by New.Net
O10 - Broken Internet access because of LSP provider 'osmim.dll' missing
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O12 - Plugin for .pdf: C:\PROGRA~1\INTERN~1\PLUGINS\nppdf32.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.cox.net
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
O16 - DPF: Yahoo! Dominoes - http://download.games.yahoo.com/games/clients/y/dot8_x.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://utu.popcap.com/games/popcaploader_v5.cab
O16 - DPF: Yahoo! Spades - http://download.games.yahoo.com/games/clients/y/st2_x.cab
O18 - Filter: text/html - {C15F41E1-2EA4-11D9-93B0-00403C261AF0} - C:\WINDOWS\SYSTEM\KBCJN.DLL
O18 - Filter: text/plain - {C15F41E1-2EA4-11D9-93B0-00403C261AF0} - C:\WINDOWS\SYSTEM\KBCJN.DLL
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
O16 - DPF: Yahoo! Dominoes - http://download.games.yahoo.com/games/clients/y/dot8_x.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://utu.popcap.com/games/popcaploader_v5.cab
O16 - DPF: Yahoo! Spades - http://download.games.yahoo.com/games/clients/y/st2_x.cab
O18 - Filter: text/html - {C15F41E1-2EA4-11D9-93B0-00403C261AF0} - C:\WINDOWS\SYSTEM\KBCJN.DLL
O18 - Filter: text/plain - {C15F41E1-2EA4-11D9-93B0-00403C261AF0} - C:\WINDOWS\SYSTEM\KBCJN.DLL