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I continue to have two error boxes that continue to pop up on my computer the message is " Runtime error 21 at 020149D2" And everytime i click "ok" or "X" out of the boxes my screen goes blank and then reappears and the boxes are back again

please help

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Member Avatar for PhilliePhan

I continue to have two error boxes that continue to pop up on my computer the message is " Runtime error 21 at 020149D2" And everytime i click "ok" or "X" out of the boxes my screen goes blank and then reappears and the boxes are back again

please help

Lot's of possible causes, including malware.

-- Are you able to do a System Restore (if applicable to your OS)? You might try that.

Also, whether a Restore removes the error or not, I suggest you follow the steps in the linky below:

Read me before posting a request for assistance

  • Please post the DSS extra.txt as an attachment to your post using the “Manage Attachments” button (scroll down when composing your post).
  • Hold off on posting the Uninstall List. The DSS extra.txt ought to suffice.

I will be tied up with work, but I imagine somebody will be able to advise you further after you post the requested logs.

Best Luck :)
PP

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