Last Saturday my kids where on internet while I were at work. After a while they phoned me and complained that every time they were open firefox computer re-booted. So when I came home for lunch I checked it up and phoned support, but they couldn't help me:@ Through my internetprovider I have F-secure security pack with both antivirusprogram and firewall. But about a month ago Windows securitycenter told me that I didn't have an antivirusprogram. And it haven't searched for virus either, program is scheeduled to scan every Friday.
This Saturday F-secure couldn't download the latest definitions and I couldn't do an onlinescan. On all these pages it showed up that I didn't had any connection to internet, but I did. So using a laptop I downloaded other antivirusprograms, started with AVG and then F-Secure Internet Security 2009 with latest definitions. First I ran AVG and it found some virus, most on keygen-files that were stored on my computer. After uninstalled AVG and then installed F-secure I ran a new scan and find one trojan, didn't wrote down the name, on the computer but F-secure couldn't delete the file so I did that manually.
I still have plenty of problems with internet, both Incredimail and Firefox freezes for a few seconds when pages are loading. I can't update F-secure, can't get a connections it says, and can't go to pages to download programs like HiJackAll. For that I have downloaded them on the laptop and burned it and the back to this computer.
Every now and then I get a popup that says something about sysvxd.exe that doesn't work.
I have updatedt F-secure manually now and it ran into KillAV.KL on my computer. Found this info on it:
Name KillAV.KL
Status - Danger Items that have this flag are generally malware such as viruses, trojans, hijackers, spyware but could also be programs that are not desirable to run on your computer.
This is known to be dangerous in almost all cases.
How to remove KillAV.KL Removing KillAV.KL manually is hard. You never know how many files it has infected.
So I would appreciate any help to get rid of all this! I have downloaded HiJackAll, Combofix and Malwarebytes' Anti-Malware. Do I need anything more and which one will I start with?
Hugs, Susanne