CPU and RAM always in a really high capacity

[snowwolf]

I am using a laptop sometime when I just run the IF/Firefox the cpu can be overheat and shut down my laptop down can someone have a look plz. Here's my "Hijackthis log"

Logfile of HijackThis v1.99.0
Scan saved at 上 10:50:14, on 2005/1/21
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Compaq\EAB\EabServr.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\D-Tools\daemon.exe
C:\Program Files\LIUtilities\SpeedUpMyPC\SpeedUpMyPC.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\Google\Gmail Notifier\G001-1.0.24.0\gnotify.exe
C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Norman\Norman Personal Firewall\NPFMSG.EXE
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\WINDOWS\Integrator.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\Cpqdiag\Cpqdfwag.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Sony\MD Simple Burner\NetMDSB.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\LIUtilities\SpeedUpMyPC\helper.exe
C:\WINDOWS\system32\ntvdm.exe
C:\WINDOWS\system32\conime.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\HJT\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Control Popups in Internet Explorer - {41353F8B-78CE-48A5-BE44-153ED293D192} - C:\PROGRA~1\POPUPP~1\PopLib.dll
O2 - BHO: (no name) - {45AD732C-2CE2-4666-B366-B2214AD57A49} - (no file)
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - C:\PROGRA~1\FlashGet\jccatch.dll
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\fgiebar.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\Compaq\EAB\EabServr.exe /Start
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [SpeedUpMyPC] C:\Program Files\LIUtilities\SpeedUpMyPC\SpeedUpMyPC.exe traybar
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SysMetrix] C:\Program Files\SysMetrix\SysMetrix.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\G001-1.0.24.0\gnotify.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
O4 - HKLM\..\Run: [BearShare] "C:\Program Files\BearShare\BearShare.exe" /pause
O4 - HKLM\..\RunServices: [CPQDFWAG] C:\WINDOWS\Cpqdiag\CpqDfwAg.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
O4 - Startup: Battery Doubler.lnk = C:\Program Files\Dachshund Software\Battery Doubler\Battery Doubler.exe
O4 - Startup: Hare.lnk = C:\Program Files\Dachshund Software\Hare\Hare.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Startup: Zoom.lnk = C:\Program Files\Dachshund Software\Zoom\Zoom.exe
O4 - Global Startup: NPF Messenger.lnk = ?
O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Subscribe in Desktop Sidebar - {09FE188B-6E85-479e-9411-51FB2220DF80} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Subscribe in Desktop Sidebar - {09FE188B-6E85-479e-9411-51FB2220DF80} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: PopupPopper Control Panel - {3E94F358-9537-4BBA-8D12-D7F8A0136973} - C:\Program Files\PopupPopper\SiteList.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin4.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/c381/chat.cab
O16 - DPF: Yahoo! Go - http://download.games.yahoo.com/games/clients/y/gt2_x.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by19fd.bay19.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/20031216/qtinstall.info.apple.com/mickey/us/win/QuickTimeInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1096388284250
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/_media/dalaillama/ampx.cab
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Compaq Remote Diagnostics Enabling Agent - Compaq Computer Corporation - C:\WINDOWS\Cpqdiag\Cpqdfwag.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: MD Simple Burner Service - Sony Corporation - C:\Program Files\Sony\MD Simple Burner\NetMDSB.exe
O23 - Service: Symantec AntiVirus Client - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe

Yet and also when I try to run Hijackthis, it show there is some error, is it normal if no what can I do to solve it .

Thank You for yr time :cheesy:

[DMR]

sometime when I just run the IF/Firefox the cpu can be overheat and shut down my laptop... Here's my "Hijackthis log"

The free versions of FlashGet and BearShare install adware/spyware applications on your computer; I'd suggest uninstalling them and looking for adware-free alternatives. Aside from that though, there's nothing in your log which indicates that malicious infections are the root of your problem. I'm assuming scans with Norton come up clean also, yes?

Personally, I'd be inclined to look at other areas of your system for the cause of the problems. Here are some things that come to mind:

1. The Dachshund "accellerator" software might not be playing nicely with your system.

2. You may have a real, valid hardware fault or a thermal (overheating) problem.

3. Open Task Manager and look at the list of your running processes. Can you identify any in particular which seem to be "hogging" your CPU/memory?

4. Go to your Administrative Tools control panel, open Event Viewer, and look through your system and application logs. Do you see any warnings or errors which might point to the cause?

5. Boot the computer into Safe Mode (you get to the safe mode boot option by hitting the F8 key as your computer is starting up) and "test drive" it in Safe Mode for a while. Do the problems still occur?

when I try to run Hijackthis, it show there is some error, is it normal if no what can I do to solve it .

You will have to tell us exactly what the error is before we can help you on that one.

[snowwolf]

These are the error message when I scan with "Hijackthis"

An unexpected error has occurred at procedure: modRegistry_IniGetString(sFile=win.ini, sSection=windows, sValue=load)
Error #62 - Input past end of file

Please email me at [e-mail], reporting the following:
* What you were doing when the error occurred
* How you can reproduce the error
* A complete HijackThis scan log, if possible

Windows version: Windows NT 5.01.2600
MSIE version: 6.0.2900.2180
HijackThis version: 1.99.0

This message has been copied to your clipboard.

An unexpected error has occurred at procedure: modRegistry_IniGetString(sFile=win.ini, sSection=windows, sValue=run)
Error #55 - File already open

Please email me at [e-mail], reporting the following:
* What you were doing when the error occurred
* How you can reproduce the error
* A complete HijackThis scan log, if possible

Windows version: Windows NT 5.01.2600
MSIE version: 6.0.2900.2180
HijackThis version: 1.99.0

This message has been copied to your clipboard.
An unexpected error has occurred at procedure: modMain_CheckOther1Item()
Error #55 - File already open

Please email me at [e-mail], reporting the following:
* What you were doing when the error occurred
* How you can reproduce the error
* A complete HijackThis scan log, if possible

Windows version: Windows NT 5.01.2600
MSIE version: 6.0.2900.2180
HijackThis version: 1.99.0

This message has been copied to your clipboard.

Thank You for yr advise I will look through yr advise really carefully

[DMR]

Others have encountered that error, but I've found no definitive answer(s) as to what causes it yet. Let me do a bit more research on the matter; I'll repost after that.

[snowwolf]

Thank You for yr help I post a new log in order it can help u find the problem

Logfile of HijackThis v1.99.0
Scan saved at 上 08:48:45, on 2005/1/22
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\Google\Gmail Notifier\G001-1.0.24.0\gnotify.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Norman\Norman Personal Firewall\NPFMSG.EXE
C:\WINDOWS\Cpqdiag\Cpqdfwag.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Executive Software\DiskeeperLite\DKService.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\Sony\MD Simple Burner\NetMDSB.exe
C:\WINDOWS\Integrator.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\HJT\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Control Popups in Internet Explorer - {41353F8B-78CE-48A5-BE44-153ED293D192} - C:\PROGRA~1\POPUPP~1\PopLib.dll
O2 - BHO: (no name) - {45AD732C-2CE2-4666-B366-B2214AD57A49} - (no file)
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: (no name) - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - (no file)
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\G001-1.0.24.0\gnotify.exe
O4 - HKLM\..\RunServices: [CPQDFWAG] C:\WINDOWS\Cpqdiag\CpqDfwAg.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Battery Doubler.lnk = C:\Program Files\Dachshund Software\Battery Doubler\Battery Doubler.exe
O4 - Startup: Hare.lnk = C:\Program Files\Dachshund Software\Hare\Hare.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Startup: Zoom.lnk = C:\Program Files\Dachshund Software\Zoom\Zoom.exe
O4 - Global Startup: NPF Messenger.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Subscribe in Desktop Sidebar - {09FE188B-6E85-479e-9411-51FB2220DF80} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Subscribe in Desktop Sidebar - {09FE188B-6E85-479e-9411-51FB2220DF80} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: PopupPopper Control Panel - {3E94F358-9537-4BBA-8D12-D7F8A0136973} - C:\Program Files\PopupPopper\SiteList.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin4.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/c381/chat.cab
O16 - DPF: Yahoo! Go - http://download.games.yahoo.com/games/clients/y/gt2_x.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by19fd.bay19.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/20031216/qtinstall.info.apple.com/mickey/us/win/QuickTimeInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1096388284250
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/_media/dalaillama/ampx.cab
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Compaq Remote Diagnostics Enabling Agent - Compaq Computer Corporation - C:\WINDOWS\Cpqdiag\Cpqdfwag.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\DiskeeperLite\DKService.exe
O23 - Service: MD Simple Burner Service - Sony Corporation - C:\Program Files\Sony\MD Simple Burner\NetMDSB.exe
O23 - Service: Symantec AntiVirus Client - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe

Thank You for yr time

[steosaur(oWn)]

make sure you install adaware SE and run it.

[DMR]

Sorry I wasn't able to get back this earlier; I've been pretty busy with my "real life" work in the past week.

snowwolf,

1. Aside from the following "loose end" which you can have HJT fix, your log is clean:

O3 - Toolbar: (no name) - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - (no file)

2. Is the system still crashing?
If so, did you look into my suggestions regarding other possible (non-spyware) causes?

3. The "input past end of file" error is not specific to HijackThis; it's a general program error which often means that the application that threw up the error encountered an unexpected character in a file it was reading/processing (the win.ini file in your case). For a plain-text file like win.ini, the culprit is usually a corrupt or incorrect control character ( end-of-line, line-feed, end-of-file, etc.). Control characters are invisible when you view a file in a simple text-editing program such as Notepad, but
sometimes just opening the file in Notepad and saving it again can correct the problem. Also, if you look through the file in Notepad and notice any odd line-spacings or other fomatting inconsistencies, manually correcting those and resaving the file might clear things up.

As for the "file already open" error, that basically means that the file is reporting itself to already be in use by another program or process, but I'm not sure why you're getting the error with win.ini. I've only seen a small handful of people who have encountered that error when running HJT, but I've never seen a definitive answer as to why the error occurs.

[snowwolf]

thank you for yr time

[DMR]

You're welcome. Did you ever find the source of the crashes?

[snowwolf]

no i think it maybe hardware problem so I send it to manufacture to do the fully chack

[DMR]

OK- unfortunately, it does sound like it could be a hardware problem; good luck with it. :)