Hello,
I am facing a problem for a couple of days now that seems impossible to resolve...
WinXP SP2 machine
I was using outlook and had the preview pane enabled. as soon as I opened my inbox folder the first email appeared. for my bad luck, it contained a virus which my Symantec Antivirus (full version: 10.0.0.359, with updates on 20/5/09) detected. I deleted the email, unfortunately it seems my system has been compromised.
The problems:
Keep getting reports from my antivirus that it found and successfully deleted files like "hacktool.rootkit", or "downloader".
Apart from that, there was a file in one of my folders in Docs&Settings under a folder named "nameOfFolder.exe" which I could not get rid of - I turned to safe mode and removed it, but it came back up on restart to normal mode. I finally managed to remove it today by first renaming and then deleting (!).
Moreover, there is a file in my system32 folder with the name bootok.exe which from what i read is a virus/trojan - which again I cannot get rid of: i can delete it, but it keeps coming back.
Finally, I cannot go to my registry editor.
I have updated my antivirus but in every scan my machine appears clean...
I also scanned with malwarebytes' antimalware: clean.
also with rootkit.reavealer: clean.
tried also to run HiJackThis, but it cannot run...
Please HELP...