I've been getting a lot of popups and trying to use symantec and spybot to deal with it, but that's not working. Today, when I tried to log in as Administrator to my computer, it did not load the toolbar or any icons, just the desktop background and a cursor appeared. When I logged on as a different user (with admin rights) it was fine. I ran HiJackThis and used the Deciphering the Hijack This site to do some cleaning, but I was very conservative about deleting things. I ran it again, and the output is below. Any suggestions?
Thanks,
Liz
Logfile of HijackThis v1.99.1
Scan saved at 11:28:32 PM, on 3/15/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\Common Files\WinTools\WToolsS.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Bpt\bpt.exe
C:\WINDOWS\System32\ggpfvh.exe
C:\WINDOWS\System32\guwrqv.exe
C:\WINDOWS\System32\packager.exe
C:\windows\system32\msnavc32.exe
C:\WINDOWS\System32\RUNDLL32.exe
C:\HJT\HijackThis.exe
C:\Program Files\Common Files\WinTools\WSup.exe
C:\WINDOWS\System32\windeck32.exe
C:\Program Files\AutoUpdate\AutoUpdate.exe
C:\WINDOWS\System32\wifvg13n.exe
C:\WINDOWS\System32\18042.exe
C:\Program Files\CxtPls\CxtPls.exe
C:\WINDOWS\System32\taskmgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\WinTools\WToolsA.exe
C:\WINDOWS\System32\ctfmon.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: 69.20.16.183 auto.search.msn.com
O1 - Hosts: 69.20.16.183 search.netscape.com
O1 - Hosts: 69.20.16.183 ieautosearch
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
O3 - Toolbar: &EliteBar - {825CF5BD-8862-4430-B771-0C15C5CA8DEF} - C:\WINDOWS\EliteToolBar\EliteToolBar version 59.dll
O4 - HKLM\..\Run: [uckjqp] C:\WINDOWS\mhsonhk.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [dkjobqz] C:\WINDOWS\dkjobqz.exe
O4 - HKLM\..\Run: [hatvisq] C:\WINDOWS\System32\radgo\hatvisq.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [STOPzilla] "C:\Program Files\STOPzilla!\Stopzilla.exe" /autorun
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [BPT] "C:\Program Files\Bpt\bpt.exe"
O4 - HKLM\..\Run: [rwkjasisx] C:\WINDOWS\System32\ggpfvh.exe
O4 - HKLM\..\Run: [ssqb.exe] C:\WINDOWS\ssqb.exe
O4 - HKLM\..\Run: [t1fygn42] C:\Program Files\t1fygn42\t1fygn42.exe
O4 - HKLM\..\Run: [ppfcyc] C:\WINDOWS\System32\ppfcyc.exe
O4 - HKLM\..\Run: [App32dll] C:\windows\system32\msnavc32.exe lee0105
O4 - HKLM\..\Run: [Desktop Search] C:\WINDOWS\isrvs\desktop.exe
O4 - HKLM\..\Run: [ffis] C:\WINDOWS\isrvs\ffisearch.exe
O4 - HKLM\..\Run: [msw] C:\Documents and Settings\All Users.WINDOWS\Application Data\msw\MSW.exe
O4 - HKLM\..\Run: [AUNPS2] RUNDLL32 AUNPS2.DLL,_Run@16
O4 - HKLM\..\Run: [etbrun] C:\windows\system32\elitezzl32.exe
O4 - HKLM\..\Run: [exp.exe] C:\WINDOWS\System32\exp.exe
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKLM\..\Run: [p38g3Fj] 18042.exe
O4 - HKLM\..\Run: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe
O4 - HKCU\..\Run: [Y0rmRPH6R] wifvg13n.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1096064388369
O16 - DPF: {CA034DCC-A580-4333-B52F-15F98C42E04C} (Downloader Class) - http://www.stopzilla.com/_download/Auto_Installer/dwnldr_ext.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = yu.yale.edu
O17 - HKLM\Software\..\Telephony: DomainName = cs.yale.edu
O17 - HKLM\System\CCS\Services\Tcpip\..\{DC86568E-CDA8-4AD8-8C27-AA5C5EC6CB6D}: NameServer = 130.132.89.9,130.132.1.9
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = yu.yale.edu
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = yu.yale.edu
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Filter: text/html - {950238FB-C706-4791-8674-4D429F85897E} - C:\WINDOWS\isrvs\mfiltis.dll
O20 - Winlogon Notify: OptimalLayout - C:\WINDOWS\system32\fpnq0355e.dll
O20 - Winlogon Notify: Setup - C:\WINDOWS\system32\n0p4la7q1d.dll
O20 - Winlogon Notify: ShellServiceObjectDelayLoad - C:\WINDOWS\system32\n0p4la7q1d.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\HPZipm12.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
O23 - Service: WinTools for IE service (WinToolsSvc) - Unknown owner - C:\Program Files\Common Files\WinTools\WToolsS.exe