Cannot Access Microsoft.com - Page 2

[Rik_]

But is it the antivirus or the antimalware version?

[thomas178312]

so far only a shit load of cookies

[thomas178312]

i hate AVG freezes my pc so deleted it

[thomas178312]

But is it the antivirus or the antimalware version?

antivirus but the BEEP freezes my pc

[crunchie]

i hate AVG freezes my pc so deleted it

Hopefully you uninstalled it. not deleted it.

Try Avast anti-virus.

[kaninelupus]

For FREE AV's you have a choice from (the above mentioned) Avira, Avast, or Comodo. Nod32 used to also have good free offering, but is no longer available as far as I can tell.

Microsoft's new beta release has also gotten surprisingly good reviews (unlike OneCare) if interested.

Point being, of all the free offerings, AVG is the absolute worst.

[thomas178312]

I"m getting Avast then

[thomas178312]

Hey Guys I Decided to go all the way and got norton Internet security it says there is nothing and heres a hijack report hopefully we can get it fixed now

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 21:34:16, on 20-08-09
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\HHVcdV7Sys\VC7Play.exe
C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\Toshiba\Tvs\TvsTray.exe
C:\WINDOWS\system32\TPSMain.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\Norton Save and Restore\Agent\VProSvc.exe
C:\Program Files\Virtual CD v7\System\VC7Tray.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
C:\Program Files\HHVcdV7Sys\VC7SecS.exe
C:\Program Files\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
C:\WINDOWS\System32\msiexec.exe
C:\Program Files\Norton Save and Restore\Agent\VProTray.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\dllhost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
E:\Programes\Computer Care\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\16.0.0.125\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\16.0.0.125\IPSBHO.DLL
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\16.0.0.125\coIEPlg.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [VC7Player] C:\Program Files\HHVcdV7Sys\VC7Play.exe
O4 - HKLM\..\Run: [THotkey] C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [Tvs] C:\Program Files\Toshiba\Tvs\TvsTray.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Norton Save and Restore 2.0] "C:\Program Files\Norton Save and Restore\Agent\VProTray.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe
O23 - Service: Norton Save and Restore - Symantec Corporation - C:\Program Files\Norton Save and Restore\Agent\VProSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: TOSHIBA Application Service (TAPPSRV) - TOSHIBA Corp. - C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
O23 - Service: Virtual CD v7 Management Service (VC7SecS) - H+H Software GmbH - C:\Program Files\HHVcdV7Sys\VC7SecS.exe

--
End of file - 6748 bytes

[Rik_]

I don't know what you mean by "go all the way and get Norton"?
Norton is absolute rubbish. If you have paid for it, you have wasted your money.

Have HJT fix the following entry by placing a tick in the box next to it.

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

Then close all browsers and click on the "fix checked" button in HJT.

My advice would be to ditch Norton.

[crunchie]

+1 on ditching Norton. Along with McAfee, it's nothing but a resource hog.

[thomas178312]

Yeah so why is it PC Worlds top and I'm not ditching it now I paid $80NZ

[thomas178312]

Done

[thomas178312]

Still an't going

[crunchie]

Download the HostsXpert.
Run it and press "Restore M$ Hosts File" and press "OK". Exit Program.
Note that if you have a custom host file, this will remove it.

====

Download Dial-a-Fix and run it. Select the 'Check all' (green arrow) and then hit 'GO.'
Reboot when done and see how things are now.

[Rik_]

Yeah so why is it PC Worlds top and I'm not ditching it now I paid $80NZ

They have undoubtedly been paid to say it's good.

Absolutely everyone that has experience with malware removal will tell you that Norton is a complete waste of time and money. You may as well hang a lucky rabbits foot on the front of your pc for protection.

[kaninelupus]

Yup - have to agree to the ASAP removal of Norton. Symantec make fantastic corporate AV's (had absolutely no complaints over EndPoint and Symantec Corporate AV before it), but home-based security apps run like a dog with three legs!

NB: YES Norton has a good hit-rate these-days, but the drain on your system resources make it a loser in my book. If you want a paid-for solution, and lack access to corporate editions, have a look at what G-Data have to offer.... are out-doing even Avast, and especially leaving Norton in its dust (just that some reviewers still not aware of its existence, which is not a great surprise as is a German offering). Personally not sure you need a paid-for version, but this is getting blitzing reviews over last 12mths.

[Rik_]

"run like a dog with three legs!" On a bed of nails! ;)

[kaninelupus]

"run like a dog with three legs!" On a bed of nails! ;)

I'll pay that one :D

[thomas178312]

Well screw you all you ****in **** no help at all geez!!!!!!!!!!!!!!!!

[Rik_]

There is no need for language like that at all.

I was only trying to offer you advice to keep your pc clean.

If you don't like the advice, tough!

If you had asked for advice before wasting your money on that Norton rubbish......

[thomas178312]

I asked the store i brought it from and they recommend Norton. STILL HOW DO I FIX MY PROBLEM!!!!!!!!!!!!!

[kaninelupus]

Was advised on several free and paid-for AV products, but instead chose to rely on the advise of a sales-rep who's main priority was making a sale (ie, getting your money), when no-one here charges a cent for time spent trying to assist you.

Given the abuse to those who have tried to help you - often with little constructive feedback - personally think you can go jump!

[Rik_]

Given the abuse to those who have tried to help you - often with little constructive feedback - personally think you can go jump!

I agree and will be offering no further help in this thread.

If the OP wants to act like a baby who has lost his rattle then I want no part of it.

[thomas178312]

Well I am only 14

[crunchie]

Your parents must be proud of you.

[thomas178312]

Fuck you you sarcastict barstad

[John A]

Very sorry folks, but this party is coming to a rather abrupt end.