cannot find server or DNS error...i know...

Question

lemurianprince 0 Newbie Poster

19 Years Ago

Hi guys, I have had this problem for a long time now..and after weeks of trying to fix it myself, i decided to look around for help.....and that's when i came across this forum, alot of help offered seem to be very good here, so i am here to see if anyone can help me :o
Let me start off by saying that I am an idiot with computers and technical jargon....I dont' mean to cause any trouble, but please keep your solutions simple enough so someone like me can understand :mrgreen:

Okay, for a while, almost all of the sites i try to access gave me this 'cannot find server or DNS error'.....ive done a few things, and seem to have made things a little better......but there are still a couple of sites that i like to visit frequently that are still coming up with the problem.....
one of these examples being "www.theotaku.com"

Following the advice from posts i have read, this is a summary of the log from that hijack this programme, any help will be very very much appreciated~
Again thank you all for your time in advance!

Logfile of HijackThis v1.99.1
Scan saved at 8:26:09 PM, on 6/2/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
c:\windows\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\LOADQM.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\IGFXTRAY.EXE
C:\WINDOWS\SYSTEM\HKCMD.EXE
C:\PROGRAM FILES\REAL\REALPLAYER\REALPLAY.EXE
C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
C:\PROGRAM FILES\ULEAD SYSTEMS\ULEAD PHOTO EXPRESS 3.0 SE\CALCHECK.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\DESKTOP\RIVENDELL\FIX INTERNET\HJK\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://c:\windows\TEMP\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://c:\windows\TEMP\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = file://c:\windows\TEMP\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://c:\windows\TEMP\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://c:\windows\TEMP\sp.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://c:\windows\TEMP\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.google.co.nz/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
F1 - win.ini: run=fntldr.exe hpfsched
N1 - Netscape 4: user_pref("browser.startup.homepage", "http://www.google.com"); (C:\Program Files\Netscape\Users\joseph_liou\prefs.js)
O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - C:\PROGRAM FILES\FLASHGET\JCCATCH.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: (no name) - {1DE73DA0-F822-11D8-9423-44456E4D10D0} - C:\WINDOWS\SYSTEM\HMA.DLL
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRAM FILES\FLASHGET\FGIEBAR.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\SYSTEM\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\SYSTEM\hkcmd.exe
O4 - HKLM\..\Run: [Soundmx] \soundmx.exe
O4 - HKLM\..\Run: [Jammer2nd] C:\WINDOWS\Jammer2nd.exe
O4 - HKLM\..\Run: [dqlyl] C:\WINDOWS\dqlyl.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [KB891711] c:\windows\SYSTEM\KB891711\KB891711.EXE
O4 - HKCU\..\Run: [MsnMsgr] "c:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ClockSync] C:\PROGRA~1\CLOCKS~1\Sync.exe /q
O4 - HKCU\..\Run: [Windows Internet Protocol] C:\WINDOWS\SYSTEM32\WINPROC32.EXE
O4 - Startup: Ulead Photo Express 3.0 SE Calendar Checker.lnk = C:\Program Files\Ulead Systems\Ulead Photo Express 3.0 SE\CalCheck.exe
O4 - Startup: install.lnk = D:\APPS\install.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: Download using FlashGet - C:\PROGRAM FILES\FLASHGET\jc_link.htm
O8 - Extra context menu item: Download All by FlashGet - C:\PROGRAM FILES\FLASHGET\jc_all.htm
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRAM FILES\FLASHGET\FLASHGET.EXE
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRAM FILES\FLASHGET\FLASHGET.EXE
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/084081b3f8e7b18d3c23/netzip/RdxIE601.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab28578.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab28578.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by15fd.bay15.hotmail.msn.com/activex/HMAtchmt.ocx
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O18 - Filter: text/html - {56F35B83-CFC0-11D9-9423-DA1149FCF591} - C:\WINDOWS\SYSTEM\HMA.DLL
O18 - Filter: text/plain - {56F35B83-CFC0-11D9-9423-DA1149FCF591} - C:\WINDOWS\SYSTEM\HMA.DLL
O19 - User stylesheet: C:\WINDOWS\Web\tips.ini (file missing)

Thanks again!

windows-virus

4 Contributors
20 Replies
494 Views
1 Week Discussion Span
Latest Post 19 Years Ago Latest Post by DMR

dlh6213 27 Posting Maven

19 Years Ago

Hi lemurianprince, welcome to DaniWeb :D

I've moved your thread to the Virus forum as that is the only place HijackThis log are allowed to be posted.

For every User listed under C:\Documents and Settings, delete the entire contents of these folders (not the folders themselves):

Local Settings\Temp
Cookies
History
Local Settings\Temporary Internet Files\Content.IE5

Delete the entire contents of your C:\Windows\Temp folder.

Delete the entire contents of your C:\Temp folder (if you have one).

Do a search for *.tmp and delete all entries found.

(Note: if any of these temporary files cannot be deleted while in ‘normal mode,’ try Safe Mode.

Empty your Recycle Bin.

Run a at least two of these free online anti-virus/anti-spyware scans and have them clean what they can:

http://www.kaspersky.com/scanforvirus.html
http://housecall.trendmicro.com/
http://us.mcafee.com/root/mfs/default.asp?cid=9914
http://www.ravantivirus.com/scan/
http://www.bitdefender.com/scan/licence.php

Download, install, update, and run these tools:

CWShredder -- http://www.intermute.com/spysubtract/cwshredder_download.html
about:Buster -- http://www.majorgeeks.com/download4289.html
HSRemove -- http://www.majorgeeks.com/download4286.html
PurityScan uninstaller -- http://www.purityscan.com/uninstall.html

Reboot, close any open browser windows, scan with HJT, and post a new log please.

crunchie 990 Most Valuable Poster

19 Years Ago

You have a few things there that need removing...

===============

Run HiJackThis, click "Scan", then check(tick) the following, if present:

O4 - HKLM\..\Run: [Jammer2nd] C:\WINDOWS\Jammer2nd.exe
O4 - HKLM\..\Run: [dqlyl] C:\WINDOWS\dqlyl.exe
O4 - HKCU\..\Run: [ClockSync] C:\PROGRA~1\CLOCKS~1\Sync.exe /q

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/084081b...ip/RdxIE601.cab

Now, with all windows closed except HiJackThis, click "Fix checked".

===============

Locate and delete the following item(s), if present. Make sure your able to view system and hidden files/ folders:

folders...

C:\PROGRA~1\CLOCKS~1

files...

C:\WINDOWS\Jammer2nd.exe
C:\WINDOWS\dqlyl.exe

-

Note that some of these file(s)/folder(s) may or may not be present. If present, and cannot be deleted because they're 'in use', try deleting them in "Safe Mode".

-

Reboot.

===============

To help protect your system from hostile ActiveX content, or special 'downloadable' files:

Download, install and keep updated, SpywareBlaster. If you've installed it for the first time:

1) Check for any available updates; if present, they'll be automatically downloaded and installed.
2) Next, "Enable all protection".
3) Exit the program.

-

Note: Remember to regularly check for updates.

===============

After rebooting, rescan with hijackthis and post back a new log. Let me know how everything goes.

crunchie 990 Most Valuable Poster

19 Years Ago

You may want to go here http://www.dll-files.com/dllindex/dll-files.shtml?setupapi and download the missing dll file.
What is this; O4 - Startup: install.lnk = D:\APPS\install.exe
Is 'D' your CDRom drive? If so, there should be a CD in there for this link to work.

crunchie 990 Most Valuable Poster

19 Years Ago

is there a specific disk i should have in it???

I would say yes, but I do not know what. Who created the shortcut? I would just remove the shortcut from C:\Documents and Settings\user name\Start Menu\Programs\Startup

crunchie 990 Most Valuable Poster

19 Years Ago

Try clearing out your cache and cookies first. You may lose some passwords by clearing the cookies, so make sure you know them first :).

Try running IEFIX.htm which will repair IE and run a System File Check.

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lemurianprince 0 Newbie Poster · Answer 1 · 2005-06-05T09:41:14+00:00

Hi, thanks for your help, I did everything you asked me to...at least followed the instructions to the best of my knowledge...
I deleted everything that came up in the search.....although there were four things that wouldn't delete even in safe mode...i forget what they're called tho :sad:
I'm not sure whether I followed your instructions correctly though.
I pressed start, went to 'find' chose 'files and folders' searched for everything containing .tmp......i got over one hundred and fifty hits......after deleting everything i could, i rebooted the computer.......what's strange is, I have ALOT of error messages that pop up on start up now......is that supposed to be normal????? Or did I do something wrong and totally screwed my computer up???? Anyway, everything seems to be working alright right now...can't tell yet......

anyway, here's the new hijack log, by the way, thank you for your help! :p

Logfile of HijackThis v1.99.1
Scan saved at 3:30:46 PM, on 6/5/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
c:\windows\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\IGFXTRAY.EXE
C:\WINDOWS\SYSTEM\HKCMD.EXE
C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
C:\PROGRAM FILES\ULEAD SYSTEMS\ULEAD PHOTO EXPRESS 3.0 SE\CALCHECK.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\DESKTOP\RIVENDELL\FIX INTERNET\HJK\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.google.co.nz/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\SYSTEM\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\SYSTEM\hkcmd.exe
O4 - HKLM\..\Run: [Jammer2nd] C:\WINDOWS\Jammer2nd.exe
O4 - HKLM\..\Run: [dqlyl] C:\WINDOWS\dqlyl.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [KB891711] c:\windows\SYSTEM\KB891711\KB891711.EXE
O4 - HKCU\..\Run: [MsnMsgr] "c:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ClockSync] C:\PROGRA~1\CLOCKS~1\Sync.exe /q
O4 - Startup: Ulead Photo Express 3.0 SE Calendar Checker.lnk = C:\Program Files\Ulead Systems\Ulead Photo Express 3.0 SE\CalCheck.exe
O4 - Startup: install.lnk = D:\APPS\install.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/084081b3f8e7b18d3c23/netzip/RdxIE601.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab28578.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab28578.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by15fd.bay15.hotmail.msn.com/activex/HMAtchmt.ocx
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab

lemurianprince 0 Newbie Poster · Answer 2 · 2005-06-05T10:40:02+00:00

Thanks crunchie!
I have done as you directed. The files have all been located and deleted. I think......

Although I am still getting a couple of errors at start up after deleting those files......I actually wrote them down this time

Error Starting Program
A required .DLL file, SETUPAPI.DLL, was not found

RUNDLL
Error loading powrprof.dll
One of the library files needed to run this application cannot be found

and below is the new hijack this log..THANKS for all the help again!

Logfile of HijackThis v1.99.1
Scan saved at 4:29:01 PM, on 6/5/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
c:\windows\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\IGFXTRAY.EXE
C:\WINDOWS\SYSTEM\HKCMD.EXE
C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
C:\PROGRAM FILES\ULEAD SYSTEMS\ULEAD PHOTO EXPRESS 3.0 SE\CALCHECK.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\DESKTOP\RIVENDELL\FIX INTERNET\HJK\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.google.co.nz/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\SYSTEM\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\SYSTEM\hkcmd.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [KB891711] c:\windows\SYSTEM\KB891711\KB891711.EXE
O4 - HKCU\..\Run: [MsnMsgr] "c:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Startup: Ulead Photo Express 3.0 SE Calendar Checker.lnk = C:\Program Files\Ulead Systems\Ulead Photo Express 3.0 SE\CalCheck.exe
O4 - Startup: install.lnk = D:\APPS\install.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab28578.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab28578.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by15fd.bay15.hotmail.msn.com/activex/HMAtchmt.ocx
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab

Oh, by the way, the sites I cannot reach still can't be reached at this point...what's up with that??? :cry:

lemurianprince 0 Newbie Poster · Answer 3 · 2005-06-05T10:58:21+00:00

yeah, the D drive is my cd rom drive......though I don't have anything in the drive.....is there a specific disk i should have in it???

lemurianprince 0 Newbie Poster · Answer 4 · 2005-06-06T12:21:34+00:00

hey crunchie.....I thank you for all the help, I donno who created it, but at least I think my computer is in alot better condition now, I can't detect anymore adware/spyware with scanners, no more random crashes, computer seems to be running smoother than ever.....however, the original problem of mine still remains.....

I still have trouble accessing one specific website.....
I keep getting cannot find server or DNS error message when I try to access it.....sometimes, the site semi loads...for example, most of the text loads, but no picture or frames load.....if i try clicking any sort of link, they bring me back to that error message...if i try to type the url, i sometimes get redirected to a msn search thing saying the address can't be found......but strangely, on some days, the site mysteriously works perfectly for like an hour before falling apart again.....I know it's not the site server, because my friends have no difficulty accessing it anytime they wish......it's strange.....do you know what might be causing my problem? or of any solutions????

lemurianprince 0 Newbie Poster · Answer 5 · 2005-06-06T12:33:06+00:00

I tried both of those before starting this topic.....I just don't know what the problem is..sooo frustrating! :mad:

crunchie 990 Most Valuable Poster Team Colleague Featured Poster · Answer 6 · 2005-06-06T12:43:13+00:00

It may be a security setting in IE. Try setting them to the default settings. Have you tried another browser to see if you have the same problem?

Close IE and go to Start > Run and run the following commands one after the other, each line followed by 'enter':

regsvr32 shdocvw.dll
regsvr32 urlmon.dll
regsvr32 comcat.dll
regsvr32 actxprxy.dll
regsvr32 Shell32.dll
regsvr32 Oleaut32.dll
regsvr32 Mshtml.dll
regsvr32 jscript.dll

Run each line individually. After each run, you should see a short message stating the command was successful. Reboot.

lemurianprince 0 Newbie Poster · Answer 7 · 2005-06-06T12:56:51+00:00

Okay, I did the thing you suggested, three of them failed though, the rest succedded.
I wrote down the ones that failed and the message that came with it.

Load Lirbrary shdocvw.dll failed
Get last error return code 0x00000485
another variation of above error is
return code 0x80004005

Mshtml.dll failed
return code was 0x80070002

Shell32.dll was loaded, but DIL register server entry point was not found.
DLLRegisterServer may not be exported, or a corrupt version of Shell32.DLL may be in memory, consider using Pview to detect and remove it

By the way, all security settings are on default, no firewall is setup, and I have same problem in three different browsers

crunchie 990 Most Valuable Poster Team Colleague Featured Poster · Answer 8 · 2005-06-06T13:54:41+00:00

If you have the same problem on different browsers it sounds like something else on your pc. It's something I am not yet familiar with, so I will ask one of my colleagues here to jump in.

DMR 152 Wombat At Large Team Colleague · Answer 9 · 2005-06-06T22:11:41+00:00

1. For the problems you're having with the ".dll" files, try running the System File Checker. It will scan your system to make sure you have good copies of the core Windows system files installed, and will tell you if any of the files or missing or corrupted. If it does find missing or corrupted files, it will prompt you to insert the Windows installation CD and will pull fresh copies of the files from that disk. More detail on using the Utility in Win 98 can be found on this page at Microsoft's support site:

http://www.microsoft.com/resources/documentation/windows/98/all/reskit/en-us/part5/wrkc27.mspx

2. For the problem you're having with the one web site, try this:

Open an MS-DOS window, type the following at the DOS prompt, and then hit Enter:

ipconfig /flushdns

lemurianprince 0 Newbie Poster · Answer 10 · 2005-06-07T07:26:08+00:00

thanks for all the help guys......still same problem though.....

DMR 152 Wombat At Large Team Colleague · Answer 11 · 2005-06-07T09:58:34+00:00

I do have some more suggestions, but I don't have time to gather them together and post them right now.

I'll flag your thread for follow-up, but please feel free to post a response here if no one has gotten back to you by tomorrow afternoon. We don't want to forget you, but threads can fall through the cracks....

lemurianprince 0 Newbie Poster · Answer 12 · 2005-06-07T11:17:06+00:00

I do thank you for all your help, and crunchie's help too!
I'll check now and then for your new suggestions, so post em when ever you are ready :cheesy:

for now, i'll just bare with it.....

THANKS ALL!

DMR 152 Wombat At Large Team Colleague · Answer 13 · 2005-06-07T23:26:02+00:00

Did the System File Checker find anything wrong, or did it just complete without giving you any feedback?

lemurianprince 0 Newbie Poster · Answer 14 · 2005-06-08T05:40:27+00:00

the system file check completed without any problems.......i wasn't prompted to reinstall anything......

DMR 152 Wombat At Large Team Colleague · Answer 15 · 2005-06-10T07:07:52+00:00

*groan*

Right now I can't think of anything in addition to what we've suggested so far, but you might want use our forum search function to review some of the threads we've had that deal with "cannot find server...", etc. problems. The possible causes of those types of problems are many and varied.

To do that, go to our main "Microsoft Windows" category, click on the "Search This Forum" button, and try the following keywords/keyphrases in your search:

"cannot find server"
"dns error"
problems accessing "web sites"

Although I doubt it will help in this particualr case, it might: download and run the free WinsockXPFix utility.