Member Avatar for janda5

My Compaq computer with Windows Vista Home Premium crashed last week because a virus killed off my hard drive and I have had to purchase a new computer. It is the same model and includes a free "trial" McAfee antivirus program. But I've heard that two antivirus programs should not be installed at the same time. Can anyone tell me if I can safely remove this "trial" McAfee antivirus program and download/install another antivirus program, such as AVG Anti-Virus Free, which would be far more affordable? I do not want to harm my new computer. Please help! All advice will be much appreciated. Thanks.

janda5 :)

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  • Latest Post Latest Post by crunchie
Member Avatar for crunchie

Download the AV you want first (Avira, Avast, Comodo), then disconnect from the internet.
uninstall the trial and then restart the computer.
Install the new AV and reboot.
Re-connect to the net and update the virus database.
Run a full scan and away you go.

Member Avatar for janda5

Thank you, crunchie, for your much needed advice. But it turns out that my McAfee Total Protection antivirus program is NOT a "trial" offer after all. It's a paid subscription and my new computer has Windows 7. I have a new problem now...I have no idea how to open McAfee Total Protection in order to run a scan. Any ideas? Please help if you can.
Thanks.
janda5

Member Avatar for crunchie

To be honest, you would still be better off without McAfee. It is a real system hog and you would be better off with one of those mentioned above.
Not having used McAfee, I do not know how it's menu's work.

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