popup nightmare! have posted hjt log

[twista21]

my computer is plagued with pop-ups, and spybot nor norton seem to know why. my hjt log is below, i'm hoping someone smarter than i can let me know if there's anything i can do about it.

Logfile of HijackThis v1.99.1
Scan saved at 3:27:18 PM, on 9/1/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\SYMANT~1\DefWatch.exe
C:\Program Files\FAH\FAH1\srvany.exe
C:\Program Files\FAH\FAH1\FAH502-Console.exe
C:\Program Files\FAH\FAH2\srvany.exe
C:\WINDOWS\System32\Hummingbird\Connectivity\8.00\Inetd\inetd32.exe
C:\Program Files\FAH\FAH2\FAH502-Console.exe
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Novell\ZENworks\nalntsrv.exe
C:\PROGRA~1\SYMANT~1\Rtvscan.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\WolSerNT.exe
C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\ZenRem32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\UPHClean\uphclean.exe
C:\Program Files\Novell\ZENworks\wm.exe
C:\Program Files\Novell\ZENworks\WMRUNDLL.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\FAH\FAH2\FahCore_78.exe
C:\Program Files\FAH\FAH1\FahCore_96.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\WINDOWS\System32\dpmw32.exe
C:\WINDOWS\system32\NWTRAY.EXE
C:\PROGRA~1\SYMANT~1\vptray.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Novell\ZENworks\NALDESK.EXE
C:\Novell\GroupWise\Notify.exe
C:\WINDOWS\system32\pznpzz.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\PScout.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\QuickTime\qttask.exe
C:\Documents and Settings\Nicole.000\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = wmplayer.exe //ICWLaunch
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [NDPS] C:\WINDOWS\System32\dpmw32.exe
O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [ZENRC Tray Icon] C:\WINDOWS\System32\zentray.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [playing] c:\playing.vbs
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [winsync] C:\WINDOWS\system32\pznpzz.exe reg_run
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - Startup: GroupWise.lnk = C:\Novell\GroupWise\GrpWise.exe
O4 - Startup: Shortcut to Notify.lnk = C:\Novell\GroupWise\Notify.exe
O4 - Global Startup: Application Explorer.lnk = C:\Program Files\Novell\ZENworks\NALDESK.EXE
O4 - Global Startup: kcdk.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: (no name) - {9E248641-0E24-4DDB-9A1F-705087832AD6} - C:\WINDOWS\system32\wuauclt.dll
O9 - Extra 'Tools' menuitem: Java - {9E248641-0E24-4DDB-9A1F-705087832AD6} - C:\WINDOWS\system32\wuauclt.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Novell delivered applications - {C1994287-422F-47aa-8E5E-6323E210A125} - C:\Program Files\Novell\ZENworks\AxNalServer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by16fd.bay16.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://www.bitdefender.com/scan8/oscan8.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://gulfside.earthcam.net/viewer/AxisCamControl.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/web_games/popcap/bejeweled2/popcaploader_v6.cab
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: Client Update Service for Novell (cusrvc) - Novell, Inc. - C:\WINDOWS\System32\cusrvc.exe
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\DefWatch.exe
O23 - Service: FAH1 - Unknown owner - C:\Program Files\FAH\FAH1\srvany.exe
O23 - Service: FAH2 - Unknown owner - C:\Program Files\FAH\FAH2\srvany.exe
O23 - Service: Hummingbird Inetd (HCLInetd) - Hummingbird Ltd. - C:\WINDOWS\System32\Hummingbird\Connectivity\8.00\Inetd\inetd32.exe
O23 - Service: Novell Application Launcher (NALNTSERVICE) - Novell, Inc. - C:\Program Files\Novell\ZENworks\nalntsrv.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\Rtvscan.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Novell ZfD Wake on LAN Status Agent (Prometheus Wake-On-LAN Status Agent) - Novell Inc. - C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\WolSerNT.exe
O23 - Service: Hummingbird Proxy Server (ProxyEngine) - Hummingbird Ltd. - C:\Program Files\Hummingbird\Connectivity\8.00\Accessories\ProxyEngine.exe
O23 - Service: Novell ZfD Remote Management (Remote Management Agent) - Novell Inc. - C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\ZenRem32.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Workstation Manager (ZFDWM) - Novell, INC. - C:\Program Files\Novell\ZENworks\wm.exe

[twista21]

i scanned with BitDefender and came up with this log.

BitDefender Online Scanner

Scan report generated at: Thu, Sep 01, 2005 - 16:21:49

Scan path: C:\Documents and Settings\MEC314\My Documents;C:\Documents and Settings\Nicole.000\My Documents;C:\Documents and Settings\All Users\Documents;A:\;C:\;D:\;E:\;

Statistics

Time
00:35:35

Files
237092

Folders
6283

Boot Sectors
4

Archives
1085

Packed Files
29183

Results

Identified Viruses
4

Infected Files
4

Suspect Files
0

Warnings
0

Disinfected
0

Deleted Files
4

Engines Info

Virus Definitions
203956

Engine build
AVCORE v1.0 (build 2292) (i386) (Mar 3 2005 11:57:29)

Scan plugins
13

Archive plugins
39

Unpack plugins
4

E-mail plugins
6

System plugins
1

Scan Settings

First Action
Disinfect

Second Action
Delete

Heuristics
Yes

Enable Warnings
Yes

Scanned Extensions
exe;com;dll;ocx;scr;bin;dat;386;vxd;sys;wdm;cla;class;ovl;ole;hlp;doc;dot;xls;ppt;wbk;wiz;pot;ppa;xla;xlt;vbs;vbe;mdb;rtf;htm;hta;html;xml;xtp;php;asp;js;shs;chm;lnk;pif;prc;url;smm;pfd;msi;ini;csc;cmd;bas;

Exclude Extensions

Scan Emails
Yes

Scan Archives
Yes

Scan Packed
Yes

Scan Files
Yes

Scan Boot
Yes

Scanned File
Status

C:\Documents and Settings\Nicole.000\Local Settings\Temporary Internet Files\Content.IE5\HWG7DP49\script[1].htm
Infected with: Exploit.Html.MhtRedir.Gen

C:\Documents and Settings\Nicole.000\Local Settings\Temporary Internet Files\Content.IE5\HWG7DP49\script[1].htm
Disinfection failed

C:\Documents and Settings\Nicole.000\Local Settings\Temporary Internet Files\Content.IE5\HWG7DP49\script[1].htm
Deleted

C:\Program Files\AIM\Sysfiles\WxBug.EXE=>wise0008
Detected with: Adware.Wheaterbug.A

C:\Program Files\AIM\Sysfiles\WxBug.EXE=>wise0008
Disinfection failed

C:\Program Files\AIM\Sysfiles\WxBug.EXE=>wise0008
Deleted

C:\Program Files\AIM\Sysfiles\WxBug.EXE
Update failed

C:\System Volume Information\_restore{1D9FE8FF-5608-4E69-BE2F-A754C6CEDC1D}\RP335\A0034938.exe
Infected with: Trojan.Bettinet.A

C:\System Volume Information\_restore{1D9FE8FF-5608-4E69-BE2F-A754C6CEDC1D}\RP335\A0034938.exe
Disinfection failed

C:\System Volume Information\_restore{1D9FE8FF-5608-4E69-BE2F-A754C6CEDC1D}\RP335\A0034938.exe
Deleted

C:\System Volume Information\_restore{1D9FE8FF-5608-4E69-BE2F-A754C6CEDC1D}\RP335\A0034939.dll
Infected with: Trojan.Downloader.Qoologic.P

C:\System Volume Information\_restore{1D9FE8FF-5608-4E69-BE2F-A754C6CEDC1D}\RP335\A0034939.dll
Disinfection failed

C:\System Volume Information\_restore{1D9FE8FF-5608-4E69-BE2F-A754C6CEDC1D}\RP335\A0034939.dll
Deleted

[dlh6213]

Hi twista21,

Please follow the suggestions and instructions in the links below and then post a new log.