ieuser.exe running and opening w/o permission

Question

KarliGrace 0 Light Poster

13 Years Ago

Hello,

About 2 weeks ago I got a pop up that appeared to be a Windows update, but upon completion, all I saw was one of those aggressive programs that says you have infections but there wasn't any when I ran my antivirus program. I ran AVG, Malwarebytes and Hijackthis but nothing came up. I ran the Malicious Software Removal Tool and it said it found 2 malicious items and deleted them.

Everything seemed fine for a few days and then my browser started to slow down and take longer to load. I use Firefox, by the way, I hate IE. Anyway, I checked to see if what processes were running and I noticed that ieuser.exe and ieplorere.exe were running. I tried to stop them but nothing worked, they kept coming back.

Shortly after I noticed them, Internet Explorer popped up and started to display ads from aheadx.com, clickleg.org, and clickpacket.org. I have found no solution to the problem. I have tried blocking these sites from IE's Security->Restricted Sites settings and the only thing that has done is make them stall before redirecting.

These IE pop up windows do not happen all the time, it appears that only on Saturdays. I have resorted to clicking on Work Offline on IE.

Any help you can give me to solve the problem would be greatly appreciated. Here are the logs you requested on the Read Me thread.

Thanks.

---------------------Malwarebytes Log---------------------------

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4825

Windows 6.0.6002 Service Pack 2
Internet Explorer 7.0.6002.18005

12/18/2010 4:35:48 PM
mbam-log-2010-12-18 (16-35-48).txt

Scan type: Full scan (C:\|)
Objects scanned: 335044
Time elapsed: 2 hour(s), 55 minute(s), 0 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

----------------------GMER Log One-------------------------------

GMER 1.0.15.15530 - http://www.gmer.net
Rootkit quick scan 2010-12-18 12:22:45
Windows 6.0.6002 Service Pack 2 Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1 TOSHIBA_ rev.FG00
Running: s292ctnq.exe; Driver: C:\Users\Karla\AppData\Local\Temp\uwlcqpoc.sys

---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\tdx \Device\Ip avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\tdx \Device\Tcp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\tdx \Device\Udp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\tdx \Device\RawIp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\kbdclass \Device\KeyboardClass0 Wdf01000.sys (Kernel Mode Driver Framework Runtime/Microsoft Corporation)
AttachedDevice \Driver\kbdclass \Device\KeyboardClass1 Wdf01000.sys (Kernel Mode Driver Framework Runtime/Microsoft Corporation)

---- Threads - GMER 1.0.15 ----

Thread System [4:284] 8735458D

---- EOF - GMER 1.0.15 ----

---------------------------GMER Log Two----------------------------------

GMER 1.0.15.15530 - http://www.gmer.net
Rootkit scan 2010-12-18 12:53:06
Windows 6.0.6002 Service Pack 2 Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1 TOSHIBA_ rev.FG00
Running: s292ctnq.exe; Driver: C:\Users\Karla\AppData\Local\Temp\uwlcqpoc.sys

---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\kbdclass \Device\KeyboardClass0 Wdf01000.sys (Kernel Mode Driver Framework Runtime/Microsoft Corporation)
AttachedDevice \Driver\kbdclass \Device\KeyboardClass1 Wdf01000.sys (Kernel Mode Driver Framework Runtime/Microsoft Corporation)
AttachedDevice \Driver\tdx \Device\Tcp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)

Device \Driver\iaStor \Device\Ide\iaStor0 8734F1EB
Device \Driver\iaStor \Device\Ide\IAAStorageDevice-0 8734F1EB
Device \Driver\iaStor \Device\Ide\IAAStorageDevice-1 8734F1EB

AttachedDevice \Driver\tdx \Device\Udp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\tdx \Device\RawIp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)

---- Threads - GMER 1.0.15 ----

Thread System [4:284] 8735458D

---- EOF - GMER 1.0.15 ----

------------------------------DDS.TXT---------------------------------

DDS (Ver_10-12-12.02) - NTFSx86
Run by Karla at 16:45:05.27 on Sat 12/18/2010
Internet Explorer: 7.0.6002.18005 BrowserJavaVersion: 1.6.0_18
Microsoft® Windows Vista™ Home Basic 6.0.6002.2.1252.1.1033.18.2939.1751 [GMT -6:00]

AV: AVG Anti-Virus Free *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\SYSTEM32\wininit.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Windows\system32\lsm.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\SYSTEM32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exe
C:\Program Files\Simnet\Simple Sticky Notes\ssn.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\Common Files\Microsoft Shared\Windows
Live\WLIDSvcM.exe
C:\Windows\SYSTEM32\taskeng.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Google\Update\1.2.183.39\GoogleCrashHandler.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Internet Explorer\IEUser.exe
C:\Program Files\MSN Toolbar\Platform\6.3.2348.0\mswinext.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\Karla\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.bing.com/
uDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=TSHB&bmod=TSHB
mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSHB&bmod=TSHB
mDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=TSHB&bmod=TSHB
uInternet Settings,ProxyOverride = *.local
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hewlett-packard\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: IEPlugin Class: {11222041-111b-46e3-bd29-efb2449479b1} - c:\progra~1\arcsoft\videod~1\ArcURLRecord.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - No File
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - Symantec Intrusion Prevention
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: {9D425283-D487-4337-BAB6-AB8354A81457} - No File
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5612.1312\swg.dll
BHO: Bing Bar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn toolbar\platform\6.3.2348.0\npwinext.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Google Gears Helper: {e0fefe40-fbf9-42ae-ba58-794ca7e3fb53} - c:\program files\google\google gears\internet explorer\0.5.36.0\gears.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hewlett-packard\digital imaging\smart web printing\hpswp_BHO.dll
TB: Foxit Toolbar: {3041d03e-fd4b-44e0-b742-2d9b88305f98} -
TB: {9D425283-D487-4337-BAB6-AB8354A81457} - No File
TB: @c:\program files\msn toolbar\platform\6.3.2348.0\npwinext.dll,-100: {8dcb7100-df86-4384-8842-8fa844297b3f} - c:\program files\msn toolbar\platform\6.3.2348.0\npwinext.dll
TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: {4982D40A-C53B-4615-B15B-B5B5E98D167C} - No File
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hewlett-packard\digital imaging\smart web printing\hpswp_bho.dll
uRun: [TOSCDSPD] c:\program files\toshiba\toscdspd\TOSCDSPD.exe
uRun: [Simple Sticky Notes] c:\program files\simnet\simple sticky notes\ssn.exe
uRun: [DW6] "c:\program files\the weather channel fw\desktop\DesktopWeather.exe"
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [TomTomHOME.exe] "c:\program files\tomtom home 2\TomTomHOMERunner.exe" -s
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [Microsoft Default Manager] "c:\program files\microsoft\search enhancement pack\default manager\DefMgr.exe" -resume
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\cleana~1.lnk - c:\program files\cisco systems\clean access agent\CCAAgentLauncher.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - {0B4350D1-055F-47A3-B112-5F2F2B0D6F08} - c:\program files\google\google gears\internet explorer\0.5.36.0\gears.dll
IE: {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - {552781AF-37E4-4FEE-920A-CED9E648EADD} - c:\program files\common files\microsoft shared\encarta search bar\ENCSBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hewlett-packard\digital imaging\smart web printing\hpswp_BHO.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL,avgrsstx.dll

================= FIREFOX ===================

FF - ProfilePath - c:\users\karla\appdata\roaming\mozilla\firefox\profiles\0wm65kdl.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2260173&SearchSource=3&q={searchTerms}
FF - prefs.js: browser.search.selectedEngine - Bing
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: keyword.URL - hxxp://zoombucks.com/search.php?q=
FF - component: c:\program files\arcsoft\video downloader\plugin_firefox\components\nsURLRecordEx.dll
FF - component: c:\program files\avg\avg9\firefox\components\avgssff.dll
FF - component: c:\program files\google\google gears\firefox\lib\ff36\gears.dll
FF - component: c:\users\karla\appdata\roaming\mozilla\firefox\profiles\0wm65kdl.default\extensions\{8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94}\components\RadioWMPCoreGecko19.dll
FF - component: c:\users\karla\appdata\roaming\mozilla\firefox\profiles\0wm65kdl.default\extensions\engine@conduit.com\components\RadioWMPCoreGecko19.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\google updater\2.4.1698.5652\npCIDetect13.dll
FF - plugin: c:\program files\google\update\1.2.183.29\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npFoxitReaderPlugin.dll
FF - plugin: c:\program files\mozilla firefox\plugins\nptgeqplugin.dll
FF - plugin: c:\program files\msn toolbar\platform\6.3.2348.0\npwinext.dll
FF - plugin: c:\programdata\real\realplayer\browserrecordplugin\mozillaplugins\nprphtml5videoshim.dll
FF - plugin: c:\users\karla\appdata\local\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\users\karla\appdata\roaming\facebook\npfbplugin_1_0_3.dll
FF - plugin: c:\users\karla\appdata\roaming\mozilla\plugins\npgoogletalk.dll
FF - plugin: c:\users\karla\appdata\roaming\mozilla\plugins\npgtpo3dautoplugin.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}
FF - Ext: Diccionario espaÃ±ol Mexico: es-MX@dictionaries.addons.mozilla.org - %profile%\extensions\es-MX@dictionaries.addons.mozilla.org
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Conduit Engine : engine@conduit.com - %profile%\extensions\engine@conduit.com
FF - Ext: Swag Bucks Community Toolbar: {8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94} - %profile%\extensions\{8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation

foundation\DotNetAssistantExtension
FF - Ext: ArcSoft Video Downloader Extension: {B728AB94-9BC7-49b7-B76A-422BB31B2FD0} - c:\program files\arcsoft\video downloader\Plugin_FireFox
FF - Ext: AVG Safe Search: {3f963a5b-e555-4543-90e2-c3908898db71} - c:\program files\avg\avg9\Firefox
FF - Ext: Google Gears: {000a9d1c-beef-4f90-9363-039d445309b8} - c:\program files\google\google gears\Firefox

---- FIREFOX POLICIES ----
FF - user.js: general.useragent.extra.brc - BRI/1

============= SERVICES / DRIVERS ===============

R0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [2010-12-13 28552]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2010-10-20 216400]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2010-10-20 29584]
R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2010-10-20 243024]
R1 RtlProt;Realtke RtlProt WLAN Utility Protocol Driver;c:\windows\system32\drivers\RtlProt.sys [2009-7-14 25896]
R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-10-21 308136]
R2 ConfigFree Service;ConfigFree Service;c:\program files\toshiba\configfree\CFSvcs.exe [2008-4-17 40960]
R2 TMachInfo;TMachInfo;c:\program files\toshiba\toshiba service station\TMachInfo.exe [2008-9-30 46392]
R2 TomTomHOMEService;TomTomHOMEService;c:\program files\tomtom home 2\TomTomHOMEService.exe [2010-8-24 92008]
R2 TOSHIBA SMART Log Service;TOSHIBA SMART Log Service;c:\program files\toshiba\smartlogservice\TosIPCSrv.exe [2007-12-3 126976]
R3 FwLnk;FwLnk Driver;c:\windows\system32\drivers\FwLnk.sys [2008-9-30 7168]
R3 RTL8187B;Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter;c:\windows\system32\drivers\RTL8187B.sys [2009-6-10 347648]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 CASprint;Sprint Con App Svc; [x]
S3 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
S3 NWUSBCDFIL;Novatel Wireless Installation CD;c:\windows\system32\drivers\NwUsbCdFil.sys [2008-9-23 20480]
S3 NWUSBPort2;Novatel Wireless USB Status2 Port Driver;c:\windows\system32\drivers\nwusbser2.sys [2008-9-23 174336]
S3 SVRPEDRV;SVRPEDRV;c:\windows\system32\sysprep\PEDRV.SYS [2008-9-30 9216]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2008-5-6 11520]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S4 avg9emc;AVG Free E-mail Scanner;c:\program files\avg\avg9\avgemc.exe [2010-10-21 921952]
S4 GoogleDesktopManager-022208-143751;Google Desktop Manager 5.7.802.22438;c:\program files\google\google desktop search\GoogleDesktop.exe [2008-9-30 29744]
S4 gupdate1ca2ed314bfaab8;Google Update Service (gupdate1ca2ed314bfaab8);c:\program files\google\update\GoogleUpdate.exe [2009-9-6 133104]
S4 MotoConnect Service;MotoConnect Service;c:\program files\motorola\motoconnectservice\MotoConnectService.exe [2010-3-12 91392]

=============== Created Last 30 ================

2010-12-16 01:51:25 515584 ----a-w- c:\program files\windows mail\wab.exe
2010-12-16 01:51:24 66048 ----a-w- c:\program files\windows mail\wabmig.exe
2010-12-16 01:51:24 33280 ----a-w- c:\program files\windows mail\wabfind.dll
2010-12-16 01:51:23 2038272 ----a-w- c:\windows\system32\win32k.sys
2010-12-16 01:50:41 601600 ----a-w- c:\windows\system32\schedsvc.dll
2010-12-16 01:50:41 352768 ----a-w- c:\windows\system32\taskschd.dll
2010-12-16 01:50:40 345600 ----a-w- c:\windows\system32\wmicmiplugin.dll
2010-12-16 01:50:40 270336 ----a-w- c:\windows\system32\taskcomp.dll
2010-12-16 01:50:40 171520 ----a-w- c:\windows\system32\taskeng.exe
2010-12-16 01:47:26 2048 ----a-w- c:\windows\system32\tzres.dll
2010-12-16 01:46:49 2409784 ----a-w- c:\program files\windows mail\OESpamFilter.dat
2010-12-15 22:58:26 -------- d-----w- c:\windows\system32\Adobe
2010-12-14 05:05:01 28552 ----a-w- c:\windows\system32\drivers\pavboot.sys
2010-12-14 04:58:12 -------- d-----w- c:\program files\Panda Security
2010-12-12 06:52:30 -------- d-----w- c:\users\karla\appdata\local\Apple
2010-12-12 06:52:01 -------- d-----w- c:\users\karla\appdata\local\Apple Computer
2010-12-09 06:15:44 -------- d-----w- c:\program files\ESET
2010-12-09 05:56:43 -------- d-----w- c:\program files\Free Window Registry Repair
2010-12-09 05:52:49 189520 ----a-w- c:\windows\system32\drivers\tmcomm.sys
2010-12-08 06:44:16 12872 ----a-w- c:\windows\system32\bootdelete.exe
2010-12-08 06:38:24 16968 ----a-w- c:\windows\system32\drivers\hitmanpro35.sys
2010-12-08 06:38:22 -------- d-----w- c:\program files\Hitman Pro 3.5
2010-12-08 06:37:20 -------- d-----w- c:\progra~2\Hitman Pro
2010-11-19 02:31:35 -------- d-----w- c:\users\karla\appdata\local\Unity

==================== Find3M ====================

2010-10-28 15:44:56 34304 ----a-w- c:\windows\system32\atmlib.dll
2010-10-28 13:27:47 292352 ----a-w- c:\windows\system32\atmfd.dll
2010-10-21 20:08:42 834048 ----a-w- c:\windows\system32\wininet.dll
2010-10-21 18:30:50 389632 ----a-w- c:\windows\system32\html.iec
2010-10-21 16:18:15 12536 ----a-w- c:\windows\system32\avgrsstx.dll
2010-10-20 17:41:28 78336 ----a-w- c:\windows\system32\ieencode.dll
2010-10-18 13:37:35 81920 ----a-w- c:\windows\system32\consent.exe
2010-09-23 05:47:28 49016 ----a-w- c:\windows\system32\sirenacm.dll

============= FINISH: 16:52:56.07 ===============

-----------------------------Attach.TXT----------------------------------

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-12-12.02)

Microsoft® Windows Vista™ Home Basic
Boot Device: \Device\HarddiskVolume2
Install Date: 7/16/2009 11:02:51 PM
System Uptime: 12/18/2010 10:16:36 AM (6 hours ago)

Motherboard: TOSHIBA | | Portable PC
Processor: Intel(R) Celeron(R) CPU 900 @ 2.20GHz |

CPU | 2194/800mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 224 GiB total, 135.707 GiB free.
D: is CDROM ()

==== Disabled Device Manager Items =============

Class GUID: {8496e87e-c0a1-4102-9d8d-bd9a9b8b07a9}
Description: WD SES Device
Device ID: ROOT\WDC_SAM\0000
Manufacturer: Western Digital Technologies
Name: WD SES Device
PNP Device ID: ROOT\WDC_SAM\0000
Service: WDC_SAM

==== System Restore Points ===================

RP616: 11/22/2010 11:07:56 PM - Scheduled Checkpoint
RP618: 11/24/2010 9:33:58 AM - Avg Update
RP620: 11/24/2010 9:35:40 AM - Avg Update
RP621: 11/25/2010 2:34:00 PM - Scheduled Checkpoint
RP622: 11/26/2010 4:26:26 PM - Scheduled Checkpoint
RP623: 11/29/2010 7:55:41 AM - Scheduled Checkpoint
RP625: 12/1/2010 6:58:31 PM - Avg Update
RP626: 12/2/2010 11:15:20 AM - Scheduled Checkpoint
RP627: 12/4/2010 2:22:36 PM - Scheduled Checkpoint
RP628: 12/5/2010 3:58:01 PM - Scheduled Checkpoint
RP629: 12/6/2010 9:05:15 PM - Restore Operation
RP630: 12/9/2010 2:38:39 AM - Scheduled Checkpoint
RP631: 12/13/2010 11:37:47 AM - Scheduled Checkpoint
RP632: 12/13/2010 10:49:15 PM - Installed Microsoft Fix it

50228
RP633: 12/15/2010 10:08:39 AM - Scheduled Checkpoint
RP634: 12/15/2010 11:13:46 PM - Windows Update
RP635: 12/16/2010 8:11:55 PM - Scheduled Checkpoint
RP636: 12/18/2010 1:18:57 PM - Scheduled Checkpoint

==== Installed Programs ======================

Acrobat.com
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Photoshop Elements 2.0
Adobe Shockwave Player 11.5
AIM 7
AOL Uninstaller (Choose which Products to Remove)
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ArcSoft Video Downloader
AVG Free 9.0
Bing Bar
Bing Bar Platform
Bing Rewards Client Installer
Bonjour
BufferChm
Cards_Calendar_OrderGift_DoMorePlugout
CD/DVD Drive Acoustic Silencer
CDDRV_Installer
Cisco Clean Access Agent
Compatibility Pack for the 2007 Office system
CpsuboliMsi
D3DX10
Destination Component
DeviceManagementQFolder
DivX Setup
DocMgr
DocProc
DocProcQFolder
DVD MovieFactory for TOSHIBA
erLT
ESET Online Scanner v3
eSupportQFolder
ExamView Assessment Suite
Facebook Plug-In
Foxit Creator
Foxit PDF Editor
Foxit PDF IFilter
Foxit Reader
Foxit Toolbar
Free RAR Extract Frog
Free Window Registry Repair
GearDrvs
GIMPshop 2.2.8
GoGear VIBE Device Manager
Google Chrome
Google Desktop
Google Earth
Google Gears
Google Talk (remove only)
Google Talk Plugin
Google Update Helper
Google Updater
GPBaseService
GPBaseService2
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Document Manager 1.2
HP Imaging Device Functions 11.5
HP Photo and Imaging 2.0 - All-in-One
HP Photo and Imaging 2.0 - All-in-One Drivers
HP Photosmart Essential 2.5
HP Photosmart Essential 3.0
HP Print Diagnostic Utility
HP Scanjet G3110 11.5
HP Smart Web Printing 4.60
HP Solution Center 13.0
HP Update
hpg3110
hpg3110QFolder
HPPhotoSmartPhotobookWebPack1
HPProductAssistant
Intel(R) Graphics Media Accelerator Driver
Intel® Matrix Storage Manager
iTunes
Java Auto Updater
Java(TM) 6 Update 18
Junk Mail filter update
KhalInstallWrapper
LeapFrog Connect
LeapFrog Leapster2 Plugin
Learn2 Player (Uninstall Only)
Logitech SetPoint
Malwarebytes' Anti-Malware
Media Converter for Philips
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Default Manager
Microsoft Digital Image Library 9 - Blocker
Microsoft Encarta Encyclopedia Standard 2005
Microsoft Money 2005
Microsoft Office Live Add-in 1.5
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Word Viewer 2003
Microsoft Picture It! Library 10
Microsoft Picture It! Premium 10
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft Streets and Trips 2005
Microsoft VC9 runtime libraries
Microsoft Visual C++ 2005 ATL Update kb973923 - x86

8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86

9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022.218
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Word 2002
Microsoft Works
Microsoft Works 2005 Setup Launcher
Microsoft Works Suite Add-in for Microsoft Word
Microsoft XML Parser
MobileMe Control Panel
Motorola Driver Installation 4.5.0
Mozilla Firefox (3.6.13)
MSVCRT
MSVCSetup
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Nancy Drew: Secret of the Scarlet Hand
NOOKstudy
OCR Software by I.R.I.S. 11.0
OGA Notifier 2.0.0048.0
OpenOffice.org 3.2
Paint Shop Pro 7 Anniversary Edition
Panda ActiveScan 2.0
PanoStandAlone
Photo Viewer
PhotoScape
Pronto 3.0.1-B
PSSWCORE
QuickBooks Financial Center
QuickTime
RealPlayer
Realtek 8169 8168 8101E 8102E Ethernet Driver
Realtek High Definition Audio Driver
REALTEK RTL8187B Wireless LAN Driver
Realtek USB 2.0 Card Reader
Realtek WiFi Protected Setup Library
RealUpgrade 1.0
Respondus LockDown Browser
Rhapsody
Rhapsody MP3 Download Manager
Safari
Scan
Scrapbook Factory Deluxe 3.0
Security Update for Microsoft .NET Framework 3.5 SP1

(KB2416473)
Security Update for Windows Media Encoder (KB2447961)
Security Update for Windows Media Encoder (KB954156)
Security Update for Windows Media Encoder (KB979332)
Segoe UI
Shockwave
Simple Sticky Notes Version 1.3.3.2
Skype web features
Skype™ 4.1
SmartWebPrinting
SolutionCenter
Spybot - Search & Destroy
Synaptics Pointing Device Driver
The Weather Channel Desktop 6
TomTom HOME 2.7.6.2056
TomTom HOME Visual Studio Merge Modules
Topaz DeJPEG (freeware)
TOSHIBA Assist
TOSHIBA ConfigFree
TOSHIBA Desktop Links
TOSHIBA Disc Creator
TOSHIBA DVD PLAYER
TOSHIBA Extended Tiles for Windows Mobility Center
TOSHIBA Hardware Setup
TOSHIBA Recovery Disc Creator
Toshiba Registration
TOSHIBA Service Station
TOSHIBA Speech System Applications
TOSHIBA Speech System SR Engine(U.S.) Version1.0
TOSHIBA Speech System TTS Engine(U.S.) Version1.0
TOSHIBA Supervisor Password
TOSHIBA Value Added Package
Uninstall DreamSuite Bonus
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
VC80CRTRedist - 8.0.50727.4053
VideoToolkit01
virtualPhotographer 1.5.6
WebReg
WildTangent Games
Windows Essentials Media Codec Pack 2.3d
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Mail
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Photo Common
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows Media Encoder 9 Series
Windows Media Player Firefox Plugin
Works Upgrade
Xpose Plugin v 1.0

==== Event Viewer Messages From Past Week ========

12/18/2010 10:18:38 AM, Error: Service Control Manager [7000]

- The MCSTRM service failed to start due to the following

error: The system cannot find the file specified.
12/14/2010 5:27:58 PM, Error: Microsoft-Windows-Dhcp-Client

[1002] - The IP address lease 10.5.52.81 for the Network Card

with network address 00225FC81C18 has been denied by the DHCP

server 192.168.0.1 (The DHCP Server sent a DHCPNACK message).
12/14/2010 10:33:24 AM, Error: Microsoft-Windows-Dhcp-Client

[1002] - The IP address lease 192.168.0.101 for the Network

Card with network address 00225FC81C18 has been denied by the

DHCP server 10.1.4.8 (The DHCP Server sent a DHCPNACK message).

==== End Of File ===========================

http-protocol seo web-browser windows-virus

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Latest Post 13 Years Ago Latest Post by crunchie

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jholland1964 650 Posting Expert Team Colleague Featured Poster · Answer 1 · 2010-12-19T09:55:14+00:00

You failed to update MBA-M before the scan and the version you are running is way out of date. The newest version is 1.50 and was released November 29th and will be installed via the normal update process so this tells me you haven't updated the program in at least two weeks. Current database version is 5354.
Your DDS log does show possibly infected files. You need to update MBA-M to the latest version and latest database and run another Full Scan, of course have it remove everything found and reboot the system. Post back here with that log.
Also do the following:
Run the ESET Online Scanner

http://www.eset.com/onlinescan/scanner.php?i_agree=14
* You will need to allow an Active X to be installed or you may use Firefox if you wish.
* You will need to temporarily Disable your current anti-virus program.
* Be sure the option to Remove found threats is checked and the option to Scan unwanted applications is Checked.
* When you have completed that scan, a scanlog ought to have been created and located at C:\Program Files\EsetOnlineScanner\log.txt.
Post back with that log also.

KarliGrace 0 Light Poster · Answer 2 · 2010-12-19T10:31:41+00:00

Thank you for your response.

I just updated my program and am about to run a full scan. I will repost the logs you asked for in the morning.

KarliGrace 0 Light Poster · Answer 3 · 2010-12-19T22:53:36+00:00

Here you go. Also, just to update, the IE windows are not opening today but the ieuser.exe and the iexplorer.exe are still running in the background.

--------------------Malwarebytes Log------------------------

Malwarebytes' Anti-Malware 1.50
www.malwarebytes.org

Database version: 5354

Windows 6.0.6002 Service Pack 2
Internet Explorer 7.0.6002.18005

12/19/2010 1:56:26 AM
mbam-log-2010-12-19 (01-56-26).txt

Scan type: Full scan (C:\|)
Objects scanned: 344957
Time elapsed: 3 hour(s), 24 minute(s), 54 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 5
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{52794457-af6c-4c50-9def-f2e24f4c8889} (PUP.WhiteSmoke) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{52794457-AF6C-4C50-9DEF-F2E24F4C8889} (PUP.WhiteSmoke) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{52794457-AF6C-4C50-9DEF-F2E24F4C8889} (PUP.WhiteSmoke) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{BEAC7DC8-E106-4C6A-931E-5A42E7362883} (Adware.GameVance) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{BEAC7DC8-E106-4C6A-931E-5A42E7362883} (Adware.GameVance) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
c:\Users\Karla\AppData\Roaming\whitesmoke (PUP.WhiteSmoke) -> Quarantined and deleted successfully.

Files Infected:
c:\Users\Karla\AppData\Roaming\whitesmoke\stat.log (PUP.WhiteSmoke) -> Quarantined and deleted successfully.

------------------------------ESET log----------------------------------

I hope this is the right one.

ESETSmartInstaller@High as downloader log:
all ok

jholland1964 650 Posting Expert Team Colleague Featured Poster · Answer 4 · 2010-12-19T23:15:13+00:00

jholland1964 650 Posting Expert

13 Years Ago

I need to see the actual ESET log, not just the top line.

KarliGrace 0 Light Poster · Answer 5 · 2010-12-20T00:59:41+00:00

Whoops. Dont know how that happened. Here you go.

ESETSmartInstaller@High as downloader log:
all ok
# version=7
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6415
# api_version=3.0.2
# EOSSerial=7b6a5d7bfa92a344b420b4ebccc2fd05
# end=stopped
# remove_checked=true
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2010-12-19 04:51:28
# local_time=2010-12-19 10:51:28 (-0600, Central Standard Time)
# country="United States"
# lang=1033
# osver=6.0.6002 NT Service Pack 2
# compatibility_mode=512 16777215 100 0 5591738 5591738 0 0
# compatibility_mode=770 16774142 0 2 4254913 4254913 0 0
# compatibility_mode=1024 16777215 100 0 33587578 33587578 0 0
# compatibility_mode=5892 16776574 100 100 4361312 129384491 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=11916
# found=0
# cleaned=0
# scan_time=568

jholland1964 650 Posting Expert Team Colleague Featured Poster · Answer 6 · 2010-12-20T01:40:51+00:00

Please download ComboFix by sUBs from

http://www.bleepingcomputer.com/down...virus/combofix

Please note that the BleepingComputer.com download link will expire in 10 minutes after you click it so if you don’t click within ten minutes after reaching the page you will need to refresh the page.

• You must download it to and run it from your Desktop
• Physically disconnect from the internet.
• Now STOP all your monitoring programs (Antivirus/Antispyware, Guards and Shields) as they could easily interfere with ComboFix.
• Double click combofix.exe & follow the prompts.Since you are using Windows Vista, and receive UAC prompt asking if you would like to continue running the program, you should press the Continue button.
• When ComboFix has finished running, you will see a screen stating that it is preparing the log report
• This can take a while, so please be patient. If you see your Windows desktop disappear, do not worry. This is normal and ComboFix will restore your desktop before it is finished. Eventually you will see a new screen that states the program is almost finished and telling you the programs log file, or report, will be located at C:\ComboFix.txt.
• Re-enable all the programs that were disabled during the running of ComboFix..
• Then post back here with that log and a new scan log from HiJackThis.

Note:
Do not mouse-click combofix's window while it is running. That may cause it to stall.

CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Run Combofix ONCE only!!

KarliGrace 0 Light Poster · Answer 7 · 2010-12-20T03:00:24+00:00

ComboFix 10-12-18.02 - Karla 12/19/2010 14:14:17.1.1 - x86
Microsoft® Windows Vista™ Home Basic 6.0.6002.2.1252.1.1033.18.2939.1873 [GMT -6:00]
Running from: c:\users\Karla\Desktop\ComboFix.exe
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\install.exe
c:\windows\system32\jgaw400.dll

.
((((((((((((((((((((((((( Files Created from 2010-11-19 to 2010-12-19 )))))))))))))))))))))))))))))))
.

2010-12-19 20:40 . 2010-12-19 20:42 -------- d-----w- c:\users\Karla\AppData\Local\temp
2010-12-19 20:40 . 2010-12-19 20:40 -------- d-----w- c:\users\Default\AppData\Local\temp
2010-12-19 16:39 . 2010-12-19 16:39 -------- d-----w- c:\program files\ESET
2010-12-16 01:51 . 2010-10-12 13:41 515584 ----a-w- c:\program files\Windows Mail\wab.exe
2010-12-16 01:51 . 2010-10-12 15:53 33280 ----a-w- c:\program files\Windows Mail\wabfind.dll
2010-12-16 01:51 . 2010-10-12 13:41 66048 ----a-w- c:\program files\Windows Mail\wabmig.exe
2010-12-16 01:51 . 2010-10-18 13:31 2038272 ----a-w- c:\windows\system32\win32k.sys
2010-12-16 01:50 . 2010-11-04 18:55 352768 ----a-w- c:\windows\system32\taskschd.dll
2010-12-16 01:50 . 2010-11-04 18:55 601600 ----a-w- c:\windows\system32\schedsvc.dll
2010-12-16 01:50 . 2010-11-04 18:56 345600 ----a-w- c:\windows\system32\wmicmiplugin.dll
2010-12-16 01:50 . 2010-11-04 18:55 270336 ----a-w- c:\windows\system32\taskcomp.dll
2010-12-16 01:50 . 2010-11-04 16:34 171520 ----a-w- c:\windows\system32\taskeng.exe
2010-12-16 01:47 . 2010-10-28 13:20 2048 ----a-w- c:\windows\system32\tzres.dll
2010-12-16 01:46 . 2010-11-03 10:51 2409784 ----a-w- c:\program files\Windows Mail\OESpamFilter.dat
2010-12-15 22:58 . 2010-12-15 22:58 -------- d-----w- c:\windows\system32\Adobe
2010-12-14 05:05 . 2009-06-30 16:37 28552 ----a-w- c:\windows\system32\drivers\pavboot.sys
2010-12-14 04:58 . 2010-12-14 04:58 -------- d-----w- c:\program files\Panda Security
2010-12-12 06:52 . 2010-12-12 06:52 -------- d-----w- c:\users\Karla\AppData\Local\Apple
2010-12-12 06:52 . 2010-12-14 04:32 -------- d-----w- c:\users\Karla\AppData\Local\Apple Computer
2010-12-09 05:56 . 2010-12-09 06:05 -------- d-----w- c:\program files\Free Window Registry Repair
2010-12-09 05:52 . 2010-09-06 09:26 189520 ----a-w- c:\windows\system32\drivers\tmcomm.sys
2010-12-08 06:44 . 2010-12-08 06:44 12872 ----a-w- c:\windows\system32\bootdelete.exe
2010-12-08 06:38 . 2010-12-08 06:38 16968 ----a-w- c:\windows\system32\drivers\hitmanpro35.sys
2010-12-08 06:38 . 2010-12-08 06:38 -------- d-----w- c:\program files\Hitman Pro 3.5
2010-12-08 06:37 . 2010-12-08 06:44 -------- d-----w- c:\programdata\Hitman Pro

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-11-29 23:42 . 2010-10-15 00:31 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-11-29 23:42 . 2010-10-15 00:31 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-10-07 23:21 . 2010-10-19 13:13 6146896 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{0666662F-042F-4A89-B111-2098A82E5D4D}\mpengine.dll
2010-09-23 05:47 . 2010-09-23 05:47 49016 ----a-w- c:\windows\system32\sirenacm.dll
2008-06-30 20:44 . 2009-08-21 04:53 324976 ----a-w- c:\program files\mozilla firefox\components\coFFPlgn.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TOSCDSPD"="c:\program files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe" [2008-04-24 430080]
"Simple Sticky Notes"="c:\program files\Simnet\Simple Sticky Notes\ssn.exe" [2010-11-08 1530320]
"DW6"="c:\program files\The Weather Channel FW\Desktop\DesktopWeather.exe" [2010-04-16 818288]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-07-14 39408]
"TomTomHOME.exe"="c:\program files\TomTom HOME 2\TomTomHOMERunner.exe" [2010-08-24 247144]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-08-14 1348904]
"RtHDVCpl"="RtHDVCpl.exe" [2008-04-08 6037504]
"Kernel and Hardware Abstraction Layer"="KHALMNPR.EXE" [2009-06-17 55824]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-08-10 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-09-01 421160]
"Microsoft Default Manager"="c:\program files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" [2010-05-10 439568]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"AvgUninstallURL"="start http:" [X]

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Clean Access Agent.lnk - c:\program files\Cisco Systems\Clean Access Agent\CCAAgentLauncher.exe [2007-12-7 28672]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\progra~1\Google\GOOGLE~1\GoogleDesktopNetwork3.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux3"=wdmaud.drv

[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Adobe Gamma Loader.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\Adobe Gamma Loader.lnk
backup=c:\windows\pss\Adobe Gamma Loader.lnk.CommonStartup
backupExtension=.CommonStartup

[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^ArcSoft Video Downloader.lnk]
backup=c:\windows\pss\ArcSoft Video Downloader.lnk.CommonStartup
backupExtension=.CommonStartup

[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^hpoddt01.exe.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\hpoddt01.exe.lnk
backup=c:\windows\pss\hpoddt01.exe.lnk.CommonStartup
backupExtension=.CommonStartup

[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Logitech SetPoint.lnk]
backup=c:\windows\pss\Logitech SetPoint.lnk.CommonStartup
backupExtension=.CommonStartup

[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Microsoft Office.lnk]
backup=c:\windows\pss\Microsoft Office.lnk.CommonStartup
backupExtension=.CommonStartup

[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Philips GoGear VIBE Device Manager.lnk]
backup=c:\windows\pss\Philips GoGear VIBE Device Manager.lnk.CommonStartup
backupExtension=.CommonStartup

[HKLM\~\startupfolder\C:^Users^Karla^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^OpenOffice.org 3.1.lnk]
backup=c:\windows\pss\OpenOffice.org 3.1.lnk.Startup
backupExtension=.Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AppleSyncNotifier]
2010-09-08 22:31 47904 ----a-w- c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ArcSoft Connection Service]
2009-10-10 19:32 203264 ----a-w- c:\program files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Bing Bar]
2010-10-11 22:12 273672 ----a-w- c:\program files\MSN Toolbar\Platform\6.3.2348.0\mswinext.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DivXUpdate]
2010-09-16 20:04 1164584 ----a-w- c:\program files\DivX\DivX Update\DivXUpdate.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Desktop Search]
2008-09-30 19:33 29744 ----a-w- c:\program files\Google\Google Desktop Search\GoogleDesktop.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Update]
2009-08-21 04:57 133104 ----atw- c:\users\Karla\AppData\Local\Google\Update\GoogleUpdate.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\googletalk]
2007-01-01 21:22 3739648 ----a-w- c:\users\Karla\AppData\Roaming\Google\Google Talk\googletalk.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HostManager]
2010-02-10 13:19 41800 ----a-w- c:\program files\Common Files\AOL\1281060470\ee\aolsoftware.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds]
2008-06-25 22:05 170520 ----a-w- c:\windows\System32\hkcmd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
2008-03-26 03:27 49152 ----a-w- c:\program files\Hewlett-Packard\HP Software Update\hpwuSchd2.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\hpqSRMon]
2008-03-13 15:34 81920 ----a-w- c:\program files\Hewlett-Packard\Digital Imaging\bin\HpqSRmon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IAAnotif]
2008-04-16 00:54 178712 ----a-w- c:\program files\Intel\Intel Matrix Storage Manager\IAAnotif.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IgfxTray]
2008-06-25 22:06 150040 ----a-w- c:\windows\System32\igfxtray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2010-09-01 13:32 421160 ----a-w- c:\program files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Monitor]
2009-08-27 22:59 398672 ----a-w- c:\program files\LeapFrog\LeapFrog Connect\Monitor.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Persistence]
2008-06-25 22:06 145944 ----a-w- c:\windows\System32\igfxpers.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2010-08-10 10:15 421888 ----a-w- c:\program files\QuickTime\QTTask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RealTray]
2010-08-11 15:32 488968 ----a-w- c:\program files\Real\realplayer\realplay.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RtHDVCpl]
2008-04-08 22:14 6037504 ----a-w- c:\windows\RtHDVCpl.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Skype]
2009-10-09 19:11 25623336 ----a-r- c:\program files\Skype\Phone\Skype.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SpybotSD TeaTimer]
2009-03-05 21:07 2260480 --sha-r- c:\program files\Spybot - Search & Destroy\TeaTimer.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
2009-07-14 09:11 39408 ----a-w- c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SynTPEnh]
2008-08-14 15:40 1348904 ----a-w- c:\program files\Synaptics\SynTP\SynTPEnh.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
2010-08-11 15:32 202256 ----a-w- c:\program files\Common Files\Real\Update_OB\realsched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TomTomHOME.exe]
2010-08-24 09:38 247144 ----a-w- c:\program files\TomTom HOME 2\TomTomHOMERunner.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ToshibaServiceStation]
2008-08-04 21:46 1242424 ----a-w- c:\program files\Toshiba\TOSHIBA Service Station\TSS.exe

R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R3 CASprint;Sprint Con App Svc; [x]
R3 IO_Memory;IO_Memory;c:\windows\SYSTEM32\SYSPREP\Drivers\ioport.sys [x]
R3 NWUSBCDFIL;Novatel Wireless Installation CD;c:\windows\system32\DRIVERS\NwUsbCdFil.sys [2008-09-23 20480]
R3 NWUSBPort2;Novatel Wireless USB Status2 Port Driver;c:\windows\system32\DRIVERS\nwusbser2.sys [2008-09-23 174336]
R3 PTUMWBus;PANTECH USB Modem V2 Composite Device Driver;c:\windows\system32\DRIVERS\PTUMWBus.sys [x]
R3 PTUMWCDF;PANTECH USB Modem V2 Installation CD;c:\windows\system32\DRIVERS\PTUMWCDF.sys [x]
R3 PTUMWFLT;PTUMWNET Filter Driver;c:\windows\system32\DRIVERS\PTUMWFLT.sys [x]
R3 PTUMWMdm;PANTECH USB Modem V2 Modem Driver;c:\windows\system32\DRIVERS\PTUMWMdm.sys [x]
R3 PTUMWNET;PANTECH USB Modem V2 WWAN Driver;c:\windows\system32\DRIVERS\PTUMWNET.sys [x]
R3 PTUMWVsp;PANTECH USB Modem V2 Diagnostic Port;c:\windows\system32\DRIVERS\PTUMWVsp.sys [x]
R3 SVRPEDRV;SVRPEDRV;c:\windows\System32\sysprep\PEDrv.sys [2008-01-18 9216]
R3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\DRIVERS\wdcsam.sys [2008-05-06 11520]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-03-18 753504]
R4 GoogleDesktopManager-022208-143751;Google Desktop Manager 5.7.802.22438;c:\program files\Google\Google Desktop Search\GoogleDesktop.exe [2008-09-30 29744]
R4 gupdate1ca2ed314bfaab8;Google Update Service (gupdate1ca2ed314bfaab8);c:\program files\Google\Update\GoogleUpdate.exe [2009-09-06 133104]
R4 MotoConnect Service;MotoConnect Service;c:\program files\Motorola\MotoConnectService\MotoConnectService.exe [2010-01-27 91392]
S0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [2009-06-30 28552]
S1 RtlProt;Realtke RtlProt WLAN Utility Protocol Driver;c:\windows\system32\DRIVERS\rtlprot.sys [2007-04-23 25896]
S2 ConfigFree Service;ConfigFree Service;c:\program files\TOSHIBA\ConfigFree\CFSvcs.exe [2008-04-17 40960]
S2 TMachInfo;TMachInfo;c:\program files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2008-08-04 46392]
S2 TomTomHOMEService;TomTomHOMEService;c:\program files\TomTom HOME 2\TomTomHOMEService.exe [2010-08-24 92008]
S2 TOSHIBA SMART Log Service;TOSHIBA SMART Log Service;c:\program files\TOSHIBA\SMARTLogService\TosIPCSrv.exe [2007-12-04 126976]
S3 FwLnk;FwLnk Driver;c:\windows\system32\DRIVERS\FwLnk.sys [2006-11-20 7168]
S3 RTL8187B;Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter;c:\windows\system32\DRIVERS\RTL8187B.sys [2009-06-10 347648]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceNoNetwork REG_MULTI_SZ PLA DPS BFE mpssvc
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
hpdevmgmt REG_MULTI_SZ hpqcxs08
.
Contents of the 'Scheduled Tasks' folder

2010-12-19 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2008-09-30 09:17]

2010-12-19 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-09-06 09:18]

2010-12-19 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-09-06 09:18]

2010-12-17 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3114095873-3092769233-4135868787-1000Core.job
- c:\users\Karla\AppData\Local\Google\Update\GoogleUpdate.exe [2009-08-21 04:57]

2010-12-19 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3114095873-3092769233-4135868787-1000UA.job
- c:\users\Karla\AppData\Local\Google\Update\GoogleUpdate.exe [2009-08-21 04:57]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.bing.com/
mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSHB&bmod=TSHB
uInternet Settings,ProxyOverride = *.local
FF - ProfilePath - c:\users\Karla\AppData\Roaming\Mozilla\Firefox\Profiles\0wm65kdl.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2260173&SearchSource=3&q={searchTerms}
FF - prefs.js: browser.search.selectedEngine - Bing
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: keyword.URL - hxxp://zoombucks.com/search.php?q=
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}
FF - Ext: Diccionario espaÃ±ol Mexico: es-MX@dictionaries.addons.mozilla.org - %profile%\extensions\es-MX@dictionaries.addons.mozilla.org
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Conduit Engine : engine@conduit.com - %profile%\extensions\engine@conduit.com
FF - Ext: Swag Bucks Community Toolbar: {8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94} - %profile%\extensions\{8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - Ext: ArcSoft Video Downloader Extension: {B728AB94-9BC7-49b7-B76A-422BB31B2FD0} - c:\program files\ArcSoft\Video Downloader\Plugin_FireFox
FF - Ext: Google Gears: {000a9d1c-beef-4f90-9363-039d445309b8} - c:\program files\Google\Google Gears\Firefox
FF - user.js: general.useragent.extra.brc - BRI/1
.
- - - - ORPHANS REMOVED - - - -

Toolbar-{3041d03e-fd4b-44e0-b742-2d9b88305f98} - (no file)
WebBrowser-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
WebBrowser-{3041D03E-FD4B-44E0-B742-2D9B88305F98} - (no file)
MSConfigStartUp-00TCrdMain - %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
MSConfigStartUp-cfFncEnabler - cfFncEnabler.exe
MSConfigStartUp-NDSTray - NDSTray.exe
MSConfigStartUp-SmoothView - %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
MSConfigStartUp-TPwrMain - %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-12-19 14:42
Windows 6.0.6002 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

HKCU\Software\Microsoft\Windows\CurrentVersion\Run
TOSCDSPD = c:\program files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe?/i??????g?R,$??h?????????????????

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0003\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2010-12-19 14:58:45
ComboFix-quarantined-files.txt 2010-12-19 20:58

Pre-Run: 145,398,038,528 bytes free
Post-Run: 145,216,536,576 bytes free

- - End Of File - - FEDBE9D0758CE84E31CDB8E6E91FAB37

jholland1964 650 Posting Expert Team Colleague Featured Poster · Answer 8 · 2010-12-20T03:16:37+00:00

Update MBA-M and run another full scan. Have it remove everything found, reboot.
Then download and run a system scan with HiJackThis.

http://free.antivirus.com/hijackthis/

Post back here with both logs.

KarliGrace 0 Light Poster · Answer 9 · 2010-12-20T07:58:13+00:00

Here are the logs. Just to fill you in, IE was not opening up windows but was running in the background while I did the Malwarebytes scan. When I rebooted, it started opening windows again. This was happening while the Hijackthis scan was in progress.

------------------------Malwarebytes Log-------------------------

Malwarebytes' Anti-Malware 1.50
www.malwarebytes.org

Database version: 5358

Windows 6.0.6002 Service Pack 2
Internet Explorer 7.0.6002.18005

12/19/2010 6:06:20 PM
mbam-log-2010-12-19 (18-06-20).txt

Scan type: Full scan (C:\|)
Objects scanned: 344127
Time elapsed: 2 hour(s), 34 minute(s), 47 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

---------------------------Hijackthis Log-------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:53:32 PM, on 12/19/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v7.00 (7.00.6002.18005)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exe
C:\Program Files\Simnet\Simple Sticky Notes\ssn.exe
C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe
C:\Program Files\Internet Explorer\IEUser.exe
C:\Program Files\MSN Toolbar\Platform\6.3.2348.0\mswinext.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bing.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\Hewlett-Packard\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: IEPlugin Class - {11222041-111B-46E3-BD29-EFB2449479B1} - C:\PROGRA~1\ArcSoft\VIDEOD~1\ArcURLRecord.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll (file missing)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5612.1312\swg.dll
O2 - BHO: Bing Bar BHO - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN Toolbar\Platform\6.3.2348.0\npwinext.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Google Gears Helper - {E0FEFE40-FBF9-42AE-BA58-794CA7E3FB53} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.36.0\gears.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\Hewlett-Packard\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: @C:\Program Files\MSN Toolbar\Platform\6.3.2348.0\npwinext.dll,-100 - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files\MSN Toolbar\Platform\6.3.2348.0\npwinext.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
O4 - HKLM\..\RunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-app?lic=OQBBAFYARgBSAEUARQAtAFYASwBQAEMAQgAtADYAQgBXAEYATQAtAFQAUgBMAFEAUgAtAEIAUgBVAEgAUAAtAEMAUAA4ADYARwA"&"inst=NwA3AC0ANAA3ADcAMwAwADgANAAyADMALQBYAEwAKwAxAC0AVAA0AC0ARgBMACsAOQAtAFgATwAzADYAKwAxAC0ARgA5AE0ANwBDACsANQA"&"prod=90"&"ver=9.0.872
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
O4 - HKCU\..\Run: [Simple Sticky Notes] C:\Program Files\Simnet\Simple Sticky Notes\ssn.exe
O4 - HKCU\..\Run: [DW6] "C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe"
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe" -s
O4 - Global Startup: Clean Access Agent.lnk = C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgentLauncher.exe
O9 - Extra button: (no name) - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.36.0\gears.dll
O9 - Extra 'Tools' menuitem: &Gears Settings - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.36.0\gears.dll
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\Hewlett-Packard\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GoogleDesktopNetwork3.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: TMachInfo - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
O23 - Service: TomTomHOMEService - TomTom - C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA SMART Log Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

--
End of file - 7800 bytes

jholland1964 650 Posting Expert Team Colleague Featured Poster · Answer 10 · 2010-12-20T09:27:37+00:00

You used the old version of HiJackthis.

Go to Add/Remove and Uninstall the following programs:
Bing Bar
Bing Bar Platform
Bing Rewards Client Installer
Free Window Registry Repair
HiJackThis

Then download a new copy of HiJackThis from the link I gave you earlier.

Run a new system scan with Hijackthis and post back with the log.

KarliGrace 0 Light Poster · Answer 11 · 2010-12-20T10:05:25+00:00

I received a message that read, "For some reason your system has denied write access to the Hosts file. If any hijackthis domains are in this file, HighjackThis may NOT be able to fix it."

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:53:32 PM, on 12/19/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v7.00 (7.00.6002.18005)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exe
C:\Program Files\Simnet\Simple Sticky Notes\ssn.exe
C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe
C:\Program Files\Internet Explorer\IEUser.exe
C:\Program Files\MSN Toolbar\Platform\6.3.2348.0\mswinext.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bing.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\Hewlett-Packard\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: IEPlugin Class - {11222041-111B-46E3-BD29-EFB2449479B1} - C:\PROGRA~1\ArcSoft\VIDEOD~1\ArcURLRecord.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll (file missing)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5612.1312\swg.dll
O2 - BHO: Bing Bar BHO - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN Toolbar\Platform\6.3.2348.0\npwinext.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Google Gears Helper - {E0FEFE40-FBF9-42AE-BA58-794CA7E3FB53} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.36.0\gears.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\Hewlett-Packard\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: @C:\Program Files\MSN Toolbar\Platform\6.3.2348.0\npwinext.dll,-100 - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files\MSN Toolbar\Platform\6.3.2348.0\npwinext.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
O4 - HKLM\..\RunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-app?lic=OQBBAFYARgBSAEUARQAtAFYASwBQAEMAQgAtADYAQgBXAEYATQAtAFQAUgBMAFEAUgAtAEIAUgBVAEgAUAAtAEMAUAA4ADYARwA"&"inst=NwA3AC0ANAA3ADcAMwAwADgANAAyADMALQBYAEwAKwAxAC0AVAA0AC0ARgBMACsAOQAtAFgATwAzADYAKwAxAC0ARgA5AE0ANwBDACsANQA"&"prod=90"&"ver=9.0.872
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
O4 - HKCU\..\Run: [Simple Sticky Notes] C:\Program Files\Simnet\Simple Sticky Notes\ssn.exe
O4 - HKCU\..\Run: [DW6] "C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe"
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe" -s
O4 - Global Startup: Clean Access Agent.lnk = C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgentLauncher.exe
O9 - Extra button: (no name) - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.36.0\gears.dll
O9 - Extra 'Tools' menuitem: &Gears Settings - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.36.0\gears.dll
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\Hewlett-Packard\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GoogleDesktopNetwork3.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: TMachInfo - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
O23 - Service: TomTomHOMEService - TomTom - C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA SMART Log Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

--
End of file - 7800 bytes

jholland1964 650 Posting Expert Team Colleague Featured Poster · Answer 12 · 2010-12-20T10:22:05+00:00

That message is normal for machines running Vista and Windows 7, ignore it. You didn't post the new log, that is the same log you posted earlier.

KarliGrace 0 Light Poster · Answer 13 · 2010-12-20T12:14:46+00:00

Strange. I don't know why the log was the same. I ran it 3 times and it was the same info. I went ahead and uninstalled it,then reinstalled. It looks like it worked this time.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:11:35 AM, on 12/20/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v7.00 (7.00.6002.18005)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exe
C:\Program Files\Simnet\Simple Sticky Notes\ssn.exe
C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\IEUser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\Karla\Downloads\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bing.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\Hewlett-Packard\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: IEPlugin Class - {11222041-111B-46E3-BD29-EFB2449479B1} - C:\PROGRA~1\ArcSoft\VIDEOD~1\ArcURLRecord.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll (file missing)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5612.1312\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Google Gears Helper - {E0FEFE40-FBF9-42AE-BA58-794CA7E3FB53} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.36.0\gears.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\Hewlett-Packard\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\RunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-app?lic=OQBBAFYARgBSAEUARQAtAFYASwBQAEMAQgAtADYAQgBXAEYATQAtAFQAUgBMAFEAUgAtAEIAUgBVAEgAUAAtAEMAUAA4ADYARwA"&"inst=NwA3AC0ANAA3ADcAMwAwADgANAAyADMALQBYAEwAKwAxAC0AVAA0AC0ARgBMACsAOQAtAFgATwAzADYAKwAxAC0ARgA5AE0ANwBDACsANQA"&"prod=90"&"ver=9.0.872
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
O4 - HKCU\..\Run: [Simple Sticky Notes] C:\Program Files\Simnet\Simple Sticky Notes\ssn.exe
O4 - HKCU\..\Run: [DW6] "C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe"
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe" -s
O4 - Global Startup: Clean Access Agent.lnk = C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgentLauncher.exe
O9 - Extra button: (no name) - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.36.0\gears.dll
O9 - Extra 'Tools' menuitem: &Gears Settings - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.36.0\gears.dll
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\Hewlett-Packard\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GoogleDesktopNetwork3.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: TMachInfo - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
O23 - Service: TomTomHOMEService - TomTom - C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA SMART Log Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

--
End of file - 7182 bytes

jholland1964 650 Posting Expert Team Colleague Featured Poster · Answer 14 · 2010-12-20T19:45:37+00:00

I see that you uninstalled AVG. You need an anti-virus program on there ASAP.
I would suggest Avira Free or Avast Free

Either one ranks much higher than AVG and consistently are in the top ranked av programs including any of the paid programs.

You also need to check your settings. Make sure that Firefox is chosen as your default browser. In Firefox click Tools. On the General Tab at the bottom make sure there is a check mark in Always check to see if Firefox is Default Browser on Start up and also click the button that Says Check Now.

You need to run HJT again and put a check mark next to this entry
O4 - HKLM\..\RunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-
Once you have placed that check mark click the Fix Checked button and Exit HJT

Reboot, run another scan with HJT and post the log.

KarliGrace 0 Light Poster · Answer 15 · 2010-12-20T23:20:55+00:00

Yes, I uninstalled AVG because the Combofix would not run with it installed. I replaced with Avast.

I have run into another issue with HijackThis. I did as you directed, but it is not fixing anything. The item is still present even after reboot. I ran it again and noticed that it is giving me the same log from yesterday; the same one that I initially posted.

I uninstalled and reinstalled it again and it's still the same. I went back to the link you provided and ran the executable file instead. I did get a new log but it still did not fix the item you asked me to remove.

I am not sure what to do next, but here is the log from the last scan.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:16:28 AM, on 12/20/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v7.00 (7.00.6002.18005)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exe
C:\Program Files\Simnet\Simple Sticky Notes\ssn.exe
C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe
C:\Program Files\Internet Explorer\IEUser.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Users\Karla\Downloads\HijackThis(2).exe
C:\Program Files\Internet Explorer\iexplore.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bing.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\Hewlett-Packard\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: IEPlugin Class - {11222041-111B-46E3-BD29-EFB2449479B1} - C:\PROGRA~1\ArcSoft\VIDEOD~1\ArcURLRecord.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll (file missing)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5612.1312\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Google Gears Helper - {E0FEFE40-FBF9-42AE-BA58-794CA7E3FB53} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.36.0\gears.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\Hewlett-Packard\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [avast5] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
O4 - HKLM\..\RunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-app?lic=OQBBAFYARgBSAEUARQAtAFYASwBQAEMAQgAtADYAQgBXAEYATQAtAFQAUgBMAFEAUgAtAEIAUgBVAEgAUAAtAEMAUAA4ADYARwA"&"inst=NwA3AC0ANAA3ADcAMwAwADgANAAyADMALQBYAEwAKwAxAC0AVAA0AC0ARgBMACsAOQAtAFgATwAzADYAKwAxAC0ARgA5AE0ANwBDACsANQA"&"prod=90"&"ver=9.0.872
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
O4 - HKCU\..\Run: [Simple Sticky Notes] C:\Program Files\Simnet\Simple Sticky Notes\ssn.exe
O4 - HKCU\..\Run: [DW6] "C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe"
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe" -s
O4 - Global Startup: Clean Access Agent.lnk = C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgentLauncher.exe
O9 - Extra button: (no name) - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.36.0\gears.dll
O9 - Extra 'Tools' menuitem: &Gears Settings - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.36.0\gears.dll
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\Hewlett-Packard\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GoogleDesktopNetwork3.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Mail Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Web Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: TMachInfo - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
O23 - Service: TomTomHOMEService - TomTom - C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA SMART Log Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

--
End of file - 7642 bytes

jholland1964 650 Posting Expert Team Colleague Featured Poster · Answer 16 · 2010-12-22T20:16:51+00:00

Download and run this tool. http://download.avg.com/filedir/util/avg_arm_sup_____.dir/avgremover.exe

Then reboot the computer and run that HJT executable again and post the log.

KarliGrace 0 Light Poster · Answer 17 · 2010-12-23T00:06:43+00:00

I ran the tool but it doesn't seem to have done anything. It is still showing up on the HiJackThis log. :/

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:04:14 PM, on 12/22/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v7.00 (7.00.6002.18005)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exe
C:\Program Files\Simnet\Simple Sticky Notes\ssn.exe
C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\IEUser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\Karla\Downloads\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bing.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\Hewlett-Packard\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: IEPlugin Class - {11222041-111B-46E3-BD29-EFB2449479B1} - C:\PROGRA~1\ArcSoft\VIDEOD~1\ArcURLRecord.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5612.1312\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Google Gears Helper - {E0FEFE40-FBF9-42AE-BA58-794CA7E3FB53} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.36.0\gears.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\Hewlett-Packard\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [avast5] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
O4 - HKLM\..\RunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-app?lic=OQBBAFYARgBSAEUARQAtAFYASwBQAEMAQgAtADYAQgBXAEYATQAtAFQAUgBMAFEAUgAtAEIAUgBVAEgAUAAtAEMAUAA4ADYARwA"&"inst=NwA3AC0ANAA3ADcAMwAwADgANAAyADMALQBYAEwAKwAxAC0AVAA0AC0ARgBMACsAOQAtAFgATwAzADYAKwAxAC0ARgA5AE0ANwBDACsANQA"&"prod=90"&"ver=9.0.872
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
O4 - HKCU\..\Run: [Simple Sticky Notes] C:\Program Files\Simnet\Simple Sticky Notes\ssn.exe
O4 - HKCU\..\Run: [DW6] "C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe"
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe" -s
O4 - Global Startup: Clean Access Agent.lnk = C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgentLauncher.exe
O9 - Extra button: (no name) - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.36.0\gears.dll
O9 - Extra 'Tools' menuitem: &Gears Settings - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.36.0\gears.dll
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\Hewlett-Packard\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GoogleDesktopNetwork3.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Mail Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Web Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: TMachInfo - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
O23 - Service: TomTomHOMEService - TomTom - C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA SMART Log Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

--
End of file - 7596 bytes

jholland1964 650 Posting Expert Team Colleague Featured Poster · Answer 18 · 2010-12-23T00:36:33+00:00

* Make sure that combofix.exe that you downloaded is on your Desktop but Do not run it!
o If it is not on your Desktop, the below will not work.
* Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
* If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
* Open Notepad and copy/paste the text in the below text box.

[B]KILLALL::
Registry::
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"AvgUninstallURL"=-[/B]

# Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
# At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
# You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
# Now use your mouse to drag CFscript.txt on top of ComboFix.exe

# Follow the prompts.
# When it finishes, a log will be produced named c:\combofix.txt
Post back with that log.

KarliGrace 0 Light Poster · Answer 19 · 2010-12-23T04:55:05+00:00

ComboFix 10-12-22.01 - Karla 12/22/2010 15:57:04.2.1 - x86
Microsoft® Windows Vista™ Home Basic 6.0.6002.2.1252.1.1033.18.2939.1804 [GMT -6:00]
Running from: c:\users\Karla\Desktop\ComboFix.exe
Command switches used :: c:\users\Karla\Desktop\CFscript.txt
AV: avast! Antivirus *Disabled/Updated* {C37D8F93-0602-E43C-40AA-47DAD597F308}
SP: avast! Antivirus *Disabled/Updated* {781C6E77-2038-EBB2-7A1A-7CA8AE10B9B5}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.

((((((((((((((((((((((((( Files Created from 2010-11-22 to 2010-12-22 )))))))))))))))))))))))))))))))
.

2010-12-22 22:27 . 2010-12-22 22:31 -------- d-----w- c:\users\Karla\AppData\Local\temp
2010-12-22 22:27 . 2010-12-22 22:27 -------- d-----w- c:\users\Default\AppData\Local\temp
2010-12-21 08:15 . 2010-11-10 04:33 6273872 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{4F85EE37-9A6C-46DA-8B08-4324D9BB5A12}\mpengine.dll
2010-12-20 16:51 . 2010-09-07 15:52 165584 ----a-w- c:\windows\system32\drivers\aswSP.sys
2010-12-20 16:51 . 2010-09-07 15:47 17744 ----a-w- c:\windows\system32\drivers\aswFsBlk.sys
2010-12-20 16:51 . 2010-09-07 15:52 46672 ----a-w- c:\windows\system32\drivers\aswTdi.sys
2010-12-20 16:51 . 2010-09-07 15:47 23376 ----a-w- c:\windows\system32\drivers\aswRdr.sys
2010-12-20 16:51 . 2010-09-07 15:47 50768 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
2010-12-20 16:51 . 2010-09-07 16:12 38848 ----a-w- c:\windows\avastSS.scr
2010-12-20 16:51 . 2010-09-07 16:11 167592 ----a-w- c:\windows\system32\aswBoot.exe
2010-12-19 16:39 . 2010-12-19 16:39 -------- d-----w- c:\program files\ESET
2010-12-16 01:51 . 2010-10-12 13:41 515584 ----a-w- c:\program files\Windows Mail\wab.exe
2010-12-16 01:51 . 2010-10-12 15:53 33280 ----a-w- c:\program files\Windows Mail\wabfind.dll
2010-12-16 01:51 . 2010-10-12 13:41 66048 ----a-w- c:\program files\Windows Mail\wabmig.exe
2010-12-16 01:51 . 2010-10-18 13:31 2038272 ----a-w- c:\windows\system32\win32k.sys
2010-12-16 01:50 . 2010-11-04 18:55 352768 ----a-w- c:\windows\system32\taskschd.dll
2010-12-16 01:50 . 2010-11-04 18:55 601600 ----a-w- c:\windows\system32\schedsvc.dll
2010-12-16 01:50 . 2010-11-04 18:56 345600 ----a-w- c:\windows\system32\wmicmiplugin.dll
2010-12-16 01:50 . 2010-11-04 18:55 270336 ----a-w- c:\windows\system32\taskcomp.dll
2010-12-16 01:50 . 2010-11-04 16:34 171520 ----a-w- c:\windows\system32\taskeng.exe
2010-12-16 01:47 . 2010-10-28 13:20 2048 ----a-w- c:\windows\system32\tzres.dll
2010-12-16 01:46 . 2010-11-03 10:51 2409784 ----a-w- c:\program files\Windows Mail\OESpamFilter.dat
2010-12-15 22:58 . 2010-12-15 22:58 -------- d-----w- c:\windows\system32\Adobe
2010-12-14 05:05 . 2009-06-30 16:37 28552 ----a-w- c:\windows\system32\drivers\pavboot.sys
2010-12-14 04:58 . 2010-12-14 04:58 -------- d-----w- c:\program files\Panda Security
2010-12-12 06:52 . 2010-12-12 06:52 -------- d-----w- c:\users\Karla\AppData\Local\Apple
2010-12-12 06:52 . 2010-12-14 04:32 -------- d-----w- c:\users\Karla\AppData\Local\Apple Computer
2010-12-09 05:56 . 2010-12-20 03:52 -------- d-----w- c:\program files\Free Window Registry Repair
2010-12-09 05:52 . 2010-09-06 09:26 189520 ----a-w- c:\windows\system32\drivers\tmcomm.sys
2010-12-08 06:44 . 2010-12-08 06:44 12872 ----a-w- c:\windows\system32\bootdelete.exe
2010-12-08 06:38 . 2010-12-08 06:38 16968 ----a-w- c:\windows\system32\drivers\hitmanpro35.sys
2010-12-08 06:38 . 2010-12-08 06:38 -------- d-----w- c:\program files\Hitman Pro 3.5
2010-12-08 06:37 . 2010-12-08 06:44 -------- d-----w- c:\programdata\Hitman Pro

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-11-29 23:42 . 2010-10-15 00:31 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-11-29 23:42 . 2010-10-15 00:31 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-10-19 16:41 . 2009-11-17 01:08 222080 ------w- c:\windows\system32\MpSigStub.exe
2008-06-30 20:44 . 2009-08-21 04:53 324976 ----a-w- c:\program files\mozilla firefox\components\coFFPlgn.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TOSCDSPD"="c:\program files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe" [2008-04-24 430080]
"Simple Sticky Notes"="c:\program files\Simnet\Simple Sticky Notes\ssn.exe" [2010-11-08 1530320]
"DW6"="c:\program files\The Weather Channel FW\Desktop\DesktopWeather.exe" [2010-04-16 818288]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-07-14 39408]
"TomTomHOME.exe"="c:\program files\TomTom HOME 2\TomTomHOMERunner.exe" [2010-08-24 247144]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-08-14 1348904]
"RtHDVCpl"="RtHDVCpl.exe" [2008-04-08 6037504]
"Kernel and Hardware Abstraction Layer"="KHALMNPR.EXE" [2009-06-17 55824]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-08-10 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-09-01 421160]
"avast5"="c:\program files\Alwil Software\Avast5\avastUI.exe" [2010-09-07 2838912]