System 32 startup problem

[rjime2002]

Hey everybody. I've looked at other threads regarding this problem on these forums and have downloaded and run the HijackThis program (and unzipped it to a permanent folder i.e. C:\Program Files\HijackThis). I've seen that i'll have to post up the logfile, so here it is (i'm running on a Dell Dimension 8250 Windows XP, by the way):

Logfile of HijackThis v1.99.1
Scan saved at 4:21:35 PM, on 10/10/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Norton Internet Security\SymProxySvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Norton Internet Security\NISSERV.EXE
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Norton Internet Security\IAMAPP.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\4dmuc0vv.exe
C:\WINDOWS\system32\nfomon\nfomon.exe
C:\WINDOWS\system32\vidmon\vidmon.exe
C:\WINDOWS\system32\NOD32KERNELS.EXE
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\Program Files\Nikon\NkView6\NkvMon.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://smbusiness.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.nothingnice.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://smbusiness.dellnet.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://smbusiness.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {02EE5B04-F144-47BB-83FB-A60BD91B74A9} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {0FE9ECF9-F67D-8C03-D844-C8D174D94EFA} - C:\WINDOWS\wrxgelgi.dll
O2 - BHO: SS Plugin Class - {1D1B2879-99FF-11E3-8D96-D7ACAC95952A} - C:\Program Files\Internet Explorer\bpkwb.dll
O2 - BHO: URLLink - {4A2AACF3-ADF6-11D5-98A9-00E018981B9E} - C:\Program Files\NewDotNet\newdotnet6_90.dll
O2 - BHO: COMMUNICATOR - {4E7BD74F-2B8D-469E-8DBC-A42EB79CB428} - C:\WINDOWS\SYSTEM32\communicator.dll (file missing)
O2 - BHO: (no name) - {4E7BD74F-2B8D-469E-A3EE-FB7FA682AA7D} - (no file)
O2 - BHO: (no name) - {8DA5457F-A8AA-4CCF-A842-70E6FD274094} - C:\PROGRA~1\COMMON~1\WinTools\WToolsT.dll (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: System Process - {C2EEB4FA-B6D6-41b9-9CFA-ABA87F862BCB} - C:\WINDOWS\system32\navshext1.dll
O3 - Toolbar: (no name) - {4E7BD74F-2B8D-469E-A3EE-FB7FA682AA7D} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: COMMUNICATOR - {4E7BD74F-2B8D-469E-8DBC-A42EB79CB428} - C:\WINDOWS\SYSTEM32\communicator.dll (file missing)
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Internet Security\IAMAPP.EXE
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Windows Media Player] wmediaplayer.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [svrrun] C:\WINDOWS\svrrun.exe
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~1.DLL,ClientStartup -s
O4 - HKLM\..\Run: [IEXPLOR.EXE] C:\WINDOWS\IEXPLOR.EXE
O4 - HKLM\..\Run: [AtxBrw] C:\WINDOWS\IEXPLOR.exe
O4 - HKLM\..\Run: [WinNite] C:\WINDOWS\NITEAIM.EXE
O4 - HKLM\..\Run: [4dmuc0vv] C:\WINDOWS\system32\4dmuc0vv.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Nfo] C:\WINDOWS\system32\nfomon\nfomon.exe
O4 - HKLM\..\Run: [vidmon] C:\WINDOWS\system32\vidmon\vidmon.exe
O4 - HKLM\..\Run: [Nod32 Antivirus] NOD32KERNELS.EXE
O4 - HKLM\..\RunServices: [Windows Media Player] wmediaplayer.exe
O4 - HKCU\..\Run: [] c:\WINDOWS\System32\
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - HKCU\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O4 - HKCU\..\RunOnce: [Nod32 Antivirus] NOD32KERNELS.EXE
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Office2K\Office\OSA9.EXE
O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView6\NkvMon.exe
O4 - Global Startup: officejet 6100.lnk = ?
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: updater.lnk = C:\Program Files\Common Files\updater\wupdater.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Shorten URL - http://www.cjb.net/menuext.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/MusicAccess/ie/bridge-c8.cab
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_1_0_0_44.cab
O16 - DPF: {9FC5238F-12C4-454F-B1B5-74599A21DE47} (Webshots Photo Uploader) - http://community.webshots.com/html/WSPhotoUploader.CAB
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/yautocomplete.cab
O16 - DPF: {BAB3E70B-A847-4A88-ACFC-778FCCC00287} (CActSetupObj Object) - http://www.odysseusmarketing.com/actsetup.cab
O16 - DPF: {D03A1C33-1913-4533-A8C1-F2C8D13045DE} - http://www.cjb.net/search.cab
O16 - DPF: {E9670165-86FE-4C34-8C4B-D3158DDC5D92} (Installer Class) - http://downloads.shopathomeselect.com/axinstall/SRInstall4110_sp2.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Internet Security Service (NISSERV) - Symantec Corporation - C:\Program Files\Norton Internet Security\NISSERV.EXE
O23 - Service: Norton Internet Security Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Norton Internet Security\NISUM.EXE
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Norton Internet Security Proxy Service (SymProxySvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\SymProxySvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

[swatkat]

Hi,
Download Ewido and install it. Then run, you will receive a warning message saying "Database not found", click "OK" for this. Next in the main screen, click "Update" and click "Start Update". After the update process, exit from Ewido.

Download CleanUp! and install it.

Make Windows to show all files:-
Go to Start > My Computer.
Go to Tools menu, click Folder Options (Folder Option will be in View Menu in Win98).
Uncheck Hide protected operating system files.
Then, click to select the option Show hidden files and folders.
Click Apply and then click OK to exit.

Reboot in Safe Mode:-
Restart (or switch ON) the PC.
Then, keep tapping the F8 Key.
From the menu that will be displayed, out of which choose Safe Mode and press Enter.

Run HijackThis and click Do only a System scan.
Then put a check mark infront of below listed entries:-

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.nothingnice.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {02EE5B04-F144-47BB-83FB-A60BD91B74A9} - (no file)
O2 - BHO: (no name) - {0FE9ECF9-F67D-8C03-D844-C8D174D94EFA} - C:\WINDOWS\wrxgelgi.dll
O2 - BHO: SS Plugin Class - {1D1B2879-99FF-11E3-8D96-D7ACAC95952A} - C:\Program Files\Internet Explorer\bpkwb.dll
O2 - BHO: URLLink - {4A2AACF3-ADF6-11D5-98A9-00E018981B9E} - C:\Program Files\NewDotNet\newdotnet6_90.dll
O2 - BHO: COMMUNICATOR - {4E7BD74F-2B8D-469E-8DBC-A42EB79CB428} - C:\WINDOWS\SYSTEM32\communicator.dll (file missing)
O2 - BHO: (no name) - {4E7BD74F-2B8D-469E-A3EE-FB7FA682AA7D} - (no file)
O2 - BHO: (no name) - {8DA5457F-A8AA-4CCF-A842-70E6FD274094} - C:\PROGRA~1\COMMON~1\WinTools\WToolsT.dll (file missing)
O2 - BHO: System Process - {C2EEB4FA-B6D6-41b9-9CFA-ABA87F862BCB} - C:\WINDOWS\system32\navshext1.dll
O3 - Toolbar: (no name) - {4E7BD74F-2B8D-469E-A3EE-FB7FA682AA7D} - (no file)
O3 - Toolbar: COMMUNICATOR - {4E7BD74F-2B8D-469E-8DBC-A42EB79CB428} - C:\WINDOWS\SYSTEM32\communicator.dll (file missing)
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Windows Media Player] wmediaplayer.exe
O4 - HKLM\..\Run: [svrrun] C:\WINDOWS\svrrun.exe
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~1.DLL,ClientStartup -s
O4 - HKLM\..\Run: [IEXPLOR.EXE] C:\WINDOWS\IEXPLOR.EXE
O4 - HKLM\..\Run: [AtxBrw] C:\WINDOWS\IEXPLOR.exe
O4 - HKLM\..\Run: [WinNite] C:\WINDOWS\NITEAIM.EXE
O4 - HKLM\..\Run: [4dmuc0vv] C:\WINDOWS\system32\4dmuc0vv.exe
O4 - HKLM\..\Run: [Nfo] C:\WINDOWS\system32\nfomon\nfomon.exe
O4 - HKLM\..\Run: [vidmon] C:\WINDOWS\system32\vidmon\vidmon.exe
O4 - HKLM\..\Run: [Nod32 Antivirus] NOD32KERNELS.EXE
O4 - HKLM\..\RunServices: [Windows Media Player] wmediaplayer.exe
O4 - HKCU\..\Run: [] c:\WINDOWS\System32\
O4 - HKCU\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O4 - HKCU\..\RunOnce: [Nod32 Antivirus] NOD32KERNELS.EXE
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/MusicAccess/ie/bridge-c8.cab
O16 - DPF: {BAB3E70B-A847-4A88-ACFC-778FCCC00287} (CActSetupObj Object) - http://www.odysseusmarketing.com/actsetup.cab
O16 - DPF: {D03A1C33-1913-4533-A8C1-F2C8D13045DE} - http://www.cjb.net/search.cab
O16 - DPF: {E9670165-86FE-4C34-8C4B-D3158DDC5D92} (Installer Class) - http://downloads.shopathomeselect.com/axinstall/SRInstall4110_sp2.cab

Close all other open programs except Hijackthis and click the button Fix Checked in HijackThis.

Exit from HijackThis. Delete these files:-
C:\WINDOWS\system32\NOD32KERNELS.EXE
C:\WINDOWS\system32\4dmuc0vv.exe
C:\WINDOWS\system32\navshext1.dll
C:\WINDOWS\svrrun.exe
C:\WINDOWS\IEXPLOR.exe
C:\WINDOWS\NITEAIM.EXE

Delete these folders:-
C:\WINDOWS\system32\nfomon
C:\WINDOWS\system32\vidmon
C:\Program Files\SurfSideKick 3
C:\PROGRA~1\COMMON~1\WinTools
C:\Program Files\NewDotNet

Go to Start > Search. Here click "All files and folders" in the left pane. Next, click on "More advanced options". Here select the options "Search system folders", "Search hidden files and folders" and "Search subfolders". Next, type/copy the below mentioned filename and search for it, if you find it, right-click on it and click delete:-
wmediaplayer.exe

Run CleanUp! and click "Options.." button. Here move the "Quick Setup" slider to "Thorough Cleanup" position. Uncheck the option "Delete Favorites Palces/Bookmarks", if you have any bookmarks. Click "OK" to return to main window, and click "CleanUp!" to start cleaning. After it completes, click "Close" and click "No" to avoid logging off.

Run Ewido, click on the "Scanner" button in the left menu, then click on the "Complete System Scan" button.
If ewido finds anything, it will pop up a notification. You can select "Clean" and check the boxes "Perform action with all infections" and "Create encrypted backup" before clicking on OK.
When the scan finishes, click on "Save Report". This will create a text file.

Go to Statr > All Programs > Accessories > Command Prompt. Here in the command prompt, type the command:-
netsh winsock reset and press ENTER key.

Reboot to Normal Mode. Run HijackThis again, click Do a System scan and save log, and post the fresh log along with the Ewido log.