When I click any of the displayed items in a list from google (or any search engine) it goes to different sites seemingly at random.
Keying in the http address works fine.
Any ideas please?
aaafan
jholland1964 650 Posting Expert Team Colleague Featured Poster
Please follow all the instructions on our Read Me Sticky and post back with all the requested logs. We can't help without complete information.
aaafan
Thanks for the quick response.
It is my son's pc that has the problem.
I'll do the necessary when I can get to it.
jholland1964 650 Posting Expert Team Colleague Featured Poster
Don't delay, the longer you wait, the worse things will be.
BBAD 58 Junior Poster
Please also check this
It will be you have Spyware/Malware but need to check that setting first.
jholland1964 650 Posting Expert Team Colleague Featured Poster
Please also check this
It will be you have Spyware/Malware but need to check that setting first.
Good catch and good advice. Malware will reset this setting so check that and then proceed with steps in the Read Me Sticky.
aaafan
thanks
aaafan
A friend has suggested that the problem is 'google redirect'.
Is there a specific fix for this ?
jholland1964 650 Posting Expert Team Colleague Featured Poster
A friend has suggested that the problem is 'google redirect'.
Is there a specific fix for this ?
No, there is not without running the tools noted on the Read Me sticky as previously indicated. This is a strong indication of infection on the computer and the longer you wait to begin cleaning the more infected it will become making it that much harder to clean.
BBAD 58 Junior Poster
Do as jholland says, but did you check the setting's I told you to check?
We need feedback to say yes or no sometimes.
jholland1964 650 Posting Expert Team Colleague Featured Poster
Do as jholland says, but did you check the setting's I told you to check?
We need feedback to say yes or no sometimes.
What we really need is for all the steps in the Read Me sticky to be completed until those are done even a yes or a no is nothing.
aaafan
Do as jholland says, but did you check the setting's I told you to check?
We need feedback to say yes or no sometimes.
Sorry for not getting back. The problem is on my son's pc (20 miles away) and he is away at present so it is not being used.
I'll get him to check the settings as soon as he is back.
He is able to access the web ok via ordinary http links in documents or other web sites or by directly keying in an address.
jholland1964 650 Posting Expert Team Colleague Featured Poster
And everytime he goes online with this computer it is very likely that "somebody" else is also using the computer. The longer he waits the more infected it will become.
aaafan
And everytime he goes online with this computer it is very likely that "somebody" else is also using the computer. The longer he waits the more infected it will become.
I certainly take the point. I'll let him know.
What about his using Outlook Express for getting email?
jholland1964 650 Posting Expert Team Colleague Featured Poster
Anytime he is online then he is at risk. Outlook Express has to go online to get the mail. You don't need a browser to go online, you just need a connection. HiJackers don't use the browser, they use the connection itself.
aaafan
Anytime he is online then he is at risk. Outlook Express has to go online to get the mail. You don't need a browser to go online, you just need a connection. HiJackers don't use the browser, they use the connection itself.
That suggests that google redirect is a hacking tool rather than a 'simple' virus
jholland1964 650 Posting Expert Team Colleague Featured Poster
Yes, it very likely is, at least you must go on that supposition until proven otherwise. I wouldn't take the chance myself. Too much to lose. Personal info, email addresses, etc.
There really are NO simple viruses today. Especially when these redirects are one of the symptoms.
aaafan
Yes, it very likely is, at least you must go on that supposition until proven otherwise. I wouldn't take the chance myself. Too much to lose. Personal info, email addresses, etc.
There really are NO simple viruses today. Especially when these redirects are one of the symptoms.
Many thanks for your help but my son got a guy from his IT dept to go out to his house and sort it out. I gather it took a few hours but is all clear now.
Once again many thanks, I hope I didn't waste your time.
BBAD 58 Junior Poster
Please close the thread if it's all sorted.
aaafan
Done
crimsondawn -2 Newbie Poster
Please close the thread if it's all sorted.
Says who?
jingda commented: Useless post -2
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