I encountered popup windows from internet even when I'm not browsing+w32IRCbot virus detection from Norton AV that couldn't remove it.
I've run AdAware & SpyBoot S&D and now apears popup window with Windows installer about Norton AV2005

That is my HijackThis on safe boot:

Logfile of HijackThis v1.99.1
Scan saved at 4:46:17 PM, on 1/31/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\Documents and Settings\user1\Desktop\sysclean\hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr7/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr7/*http://www.yahoo.com/ext/search/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [ToUcamVProperty] C:\PROGRA~1\PHILIP~1\VProperty.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\UltraVNC\WinVNC.exe" -servicehelper
O4 - HKLM\..\Run: [Microsoft Visual Studio] kauawvr.exe
O4 - HKLM\..\Run: [AQ3HelperStartUp] C:\PROGRA~1\AQUATI~1\AQ3HEL~1.EXE /partner AQ3
O4 - HKLM\..\Run: [Windows pad] qpad.exe
O4 - HKLM\..\Run: [winsysupd] C:\windows\winsysupd4.exe
O4 - HKLM\..\Run: [winsysban] C:\windows\winsysban4.exe
O4 - HKLM\..\Run: [myupdates] c:\windows\myupdates.exe
O4 - HKLM\..\Run: [Microsoft Spng] stfnplug.exe
O4 - HKLM\..\Run: [WinDLL (xvd32.dll)] rundll32.exe C:\WINDOWS\System32\xvd32.dll,start
O4 - HKLM\..\RunServices: [Microsoft Visual Studio] kauawvr.exe
O4 - HKLM\..\RunServices: [Windows pad] qpad.exe
O4 - HKLM\..\RunServices: [Microsoft Spng] stfnplug.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [2T] C:\Program Files\Assistant( powered by T2 )\assistant.exe
O4 - HKCU\..\Run: [ErrorFixer] "C:\Program Files\Error Fixer\ErrorFixer.Exe" /boot
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Windows pad] qpad.exe
O4 - HKCU\..\Run: [Microsoft Spng] stfnplug.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\RunServices: [Windows pad] qpad.exe
O4 - HKCU\..\RunServices: [Microsoft Spng] stfnplug.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZCxdm490YYRO
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540013} - http://adserver.sharewareonline.com/adserver/Install.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {A1426AC5-8CE5-4A00-B71E-011D35709AC6} (Progetto1.int_ver34) - http://advnt01.com/dialer/ro_ver34.CAB
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (Yahoo! Toolbar) - http://us.dl1.yimg.com/download.companion.yahoo.com/dl/toolbar/yiebio5_3_16_0.cab
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IncrediMail) - http://www2.incredimail.com/contents/setup/downloader/imloader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{976C4378-0859-4420-BE74-59156517E862}: NameServer = 212.93.136.2,212.93.137.18
O20 - Winlogon Notify: RunOnce - C:\WINDOWS\system32\en0ol1d31.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: nvidGUIv (nvidGUIv2) - Unknown owner - C:\WINDOWS\nvidGUIv.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Win32Sr - Unknown owner - C:\WINDOWS\win32ssr.exe
O23 - Service: VNC Server (winvnc) - Unknown owner - C:\Program Files\UltraVNC\WinVNC.exe" -service (file missing)

Please help for solving this problem !
Many thanks in advance !

Hi,
Download CCleaner and install it. Run CCleaner, click "Options" button and here go to "Advanced" tab and uncheck the option "Only delete files in Windows Temp folder older than 48 hours". Click OK to exit from the Options. Finally click "Run Cleaner" and click "OK" to continue cleaning.


Next, download WebRoot SpySweeper from HERE (It is a 2-week trial version.):

  • Click on Free Spy Scan.
  • On the next page, click on Start Scan Now
  • Save the Setup file to your Desktop>click OK.
  • Double-click on the file that you saved. (If you receive alerts from your firewall, allow all activities for Spy Sweeper)
  • You will be prompted to check for updated definitions, please do so.
  • Click on "Options" > "Sweep Options" and check "Sweep all Folders on Selected drives".
  • Check "Local Disc C" and under "What to Sweep", check every box.
  • Click on "Sweep" and allow it to fully scan your system.
  • When the sweep has finished, click "Remove" to remove any items found.
  • Exit SpySweeper and reboot your computer.

NOTE: After SpySweeper has finished and removed any items found, it is important that you exit and reboot your computer right away to ensure the infection is fully removed.


Reboot to Normal Mode. Perform an online virus scan at Kaspersky Online Scanner. Save the log it gives after the scan.


Run HijackThis again, click Do a System scan and save log, and post the fresh log along with the Kaspersky log.


Note: If you encounter problems during SpySweeper scan, then run the SpySweeper scan in Safe Mode.
(To go to Safe Mode:-
Restart (or switch ON) the PC. Then, keep tapping the F8 Key. From the menu that will be displayed, out of which choose Safe Mode and press Enter. )

Thanks swat, but time was pressing me and this morning I reinstalled Windows

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