error message on startup: bridge.dll missing (hijackthis log inside)

[lapeyre]

Hi there, here's my hijackthis log:

Thanks in advance!

Logfile of HijackThis v1.97.7
Scan saved at 10:20:09 PM, on 5/26/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Documents and Settings\Lapeyre\Application Data\ooau.exe
C:\Documents and Settings\Lapeyre\My Documents\Hijackthis\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapps.yahoo.com/customize/ie/defaults/stp/ymsgr*http://my.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ie/defaults/sb/ymsgr/*http://www.yahoo.com/ext/search/search.html
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [intdctrr] C:\WINDOWS\System32\idctup20.exe
O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\System32\bridge.dll",Load
O4 - HKCU\..\Run: [Uest] C:\Documents and Settings\Lapeyre\Application Data\ooau.exe
O4 - Startup: Download Plus.lnk = C:\Documents and Settings\Lapeyre\Application Data\DownloadPlus.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_1_0_0_42.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/20030530/qtinstall.info.apple.com/abarth/us/win/QuickTimeInstaller.exe
O16 - DPF: {6BEA1C48-1850-486C-8F58-C7354BA3165E} (Install Class) - http://updates.lifescapeinc.com/installers/pinstall/pinstall.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

[DMR]

Please have a read through the previous threads here- the bridge.dll question has been answered many times here in the recent past.

You've got more going on than that, though. Some of these are just suspicious or unnecessary, but some just outright have to go:

C:\Documents and Settings\Lapeyre\Application Data\ooau.exe
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapps.yahoo.com/cus...://my.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus...rch/search.html
O4 - HKLM\..\Run: [intdctrr] C:\WINDOWS\System32\idctup20.exe
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/c...DC_1_0_0_42.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52...meInstaller.exe
O16 - DPF: {6BEA1C48-1850-486C-8F58-C7354BA3165E} (Install Class) - http://updates.lifescapeinc.com/ins...ll/pinstall.cab
O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\System32\bridge.dll",Load

(OK, I give in- Checking the box next to the last one and letting HJT fix it will rid you of the bridge.dll error)

!! Before you have HJT fix anything else though, look in the other threads for previously-posted instructions on installing and using Ad Aware, SpyBot, and CWShredder. Run those programs and let them fix everything they find. After that run HJT again, post the fresh log, and we'll see if you're clean.

:)

[lapeyre]

Hi DMR,

Thanks, I downloaded and ran Spybot and CWShredder, ran my Adaware and here's the final Hijackthis log.

Please have a read through the previous threads here- the bridge.dll question has been answered many times here in the recent past.

I had read them, but the reason I posted my own log was that the Hijackthis seems to give very machine-specific results, and wasn't sure which of the other users' solutions I could apply to my own problem.

Perhaps you could put a sticky up in this forum regarding the bridge.dll problem. It seems to be quite common.

I appreciate your help! Thanks again.

Logfile of HijackThis v1.97.7
Scan saved at 3:32:52 AM, on 5/27/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Documents and Settings\Lapeyre\My Documents\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - Startup: Download Plus.lnk = C:\Documents and Settings\Lapeyre\Application Data\DownloadPlus.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

[DMR]

Wow, that's about the shortest HJT log I've ever seen. Buuuutttt... there's still a piece of spyware stuck in beteen your teeth. :mrgreen:

"DownLoadPlus" needs to go- it's a porn pop-up program. Have HJT fix FIx this entry:
O4 - Startup: Download Plus.lnk = C:\Documents and Settings\Lapeyre\Application Data\DownloadPlus.exe

and then follow the manual removal instructions in the link below to make sure you've removed it completely:
http://www.spyany.com/program/article_spy_rm_DownloadPlus.html

I'm assuming the bridge.dll message is gone now, yes?h

Perhaps you could put a sticky up in this forum regarding the bridge.dll problem. It seems to be quite common.

Yeah, I really do want to get to that, and more- I'd like to gather together a lot of the most commonly posted information/instuctions/fixes into one fairly comprehensive FAQ-ish type sticky thread. Unfortunately, my job entails a lot of "after-hours" online research, I moderate another support forum in addition to this one, and for some strange reason my fiancee actually wants me to spend at least a bit of my free time away from the computer. :mrgreen:

As for the HJT logs, it's true- they are for the most part quite machine specific, although some things such as fixing the bridge.dll entry do apply across the board. Apologies though- I spend so much time trying to familiarize my self with all the HJT log entry possibilities that I often forget that to most people the stuff is pretty cryptic and certainly not obvious.

[lapeyre]

Thanks, DMR. Here's my latest log. Whaddya think?

Logfile of HijackThis v1.97.7
Scan saved at 3:24:39 PM, on 6/4/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Lapeyre\My Documents\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

[DMR]

" C:\Program Files\Internet Explorer\iexplore.exe"

Looks like you still had IE running when you ran HJT. It's recommended that you fully quit your browser before doing the HJT scan, but other than that it looks quite clean.

Did that banish your Gremlins, or do you still feel something lurking?

[across_stars]

hi. i dont know if i did this correctly but i had the bridge.dll problem too. so if you could please tell me what to do itd be wonderful.. thank you very much. ;)

Logfile of HijackThis v1.97.7
Scan saved at 8:41:44 AM, on 6/12/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
C:\Program Files\Softwin\BitDefender Professional Edition\vsserv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\PestPatrol\PPControl.exe
C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
C:\progra~1\softwin\bitdef~1\bdmcon.exe
C:\Program Files\Softwin\BitDefender Professional Edition\bdswitch.exe
C:\Program Files\American Systems\Print Screen Deluxe\psdeluxe.exe
C:\Program Files\Washer\washer.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\NetZero\exec.exe
C:\Program Files\NetZero\exec.exe
C:\Program Files\AIM\aim.exe
C:\Documents and Settings\user\My Documents\junk that needs keeping\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://my.netzero.net/s/search?r=minisearch
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://my.netzero.net/s/search?r=minisearch
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://news.google.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://default-homepage-network.com/start.cgi?hklm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://server224.smartbotpro.net/7search/?hklm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://my.netzero.net/s/search?r=minisearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.looksmart.com/isp/jl/netzero_home.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://my.netzero.net/s/search?r=minisearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://my.netzero.net/s/search?r=minisearch
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by NetZero, Inc.
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://my.netzero.net/s/search?r=minisearch
R3 - URLSearchHook: URLSearchHook Class - {37D2CDBF-2AF4-44AA-8113-BD0D2DA3C2B8} - C:\Program Files\NZSearch\SearchEnh1.dll
O1 - Hosts: 64.12.152.18 search.netscape.com
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {2662BDD7-05D6-408F-B241-FF98FACE6054} - C:\Program Files\Xupiter\XTUpdate.dll
O2 - BHO: (no name) - {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} - C:\WINDOWS\System32\bridge.dll (file missing)
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: (no name) - {B98F79F4-3619-49FB-A7E7-B737E58C5727} - C:\WINDOWS\DOWNLO~1\_netster.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Netster - {856D6A8E-A24C-498A-A55A-2B25C606A6B4} - C:\WINDOWS\DOWNLO~1\_netster.dll
O3 - Toolbar: ZeroBar - {F5735C15-1FB2-41FE-BA12-242757E69DDE} - C:\Program Files\NetZero\Toolbar.dll
O3 - Toolbar: Xupiter - {57E69D5A-6539-4d7d-9637-775DE8A385B4} - C:\Program Files\Xupiter\XupiterToolbar.dll (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM\..\Run: [PestPatrol Control Center] C:\Program Files\PestPatrol\PPControl.exe
O4 - HKLM\..\Run: [PPMemCheck] c:\PROGRA~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [CookiePatrol] c:\PROGRA~1\PESTPA~1\CookiePatrol.exe
O4 - HKLM\..\Run: [BDMCon] C:\progra~1\softwin\bitdef~1\bdmcon.exe
O4 - HKLM\..\Run: [BDNewsAgent] C:\progra~1\softwin\bitdef~1\bdnagent.exe
O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\System32\bridge.dll",Load
O4 - HKLM\..\Run: [BDSwitchAgent] C:\Program Files\Softwin\BitDefender Professional Edition\bdswitch.exe
O4 - HKLM\..\Run: [Print Screen Deluxe] C:\Program Files\American Systems\Print Screen Deluxe\psdeluxe.exe /m
O4 - HKLM\..\RunServices: [ZipMagic] C:\Program Files\Ontrack\ZipMagic\zm32nt.exe
O4 - HKCU\..\Run: [Washer] C:\Program Files\Washer\washer.exe /0
O4 - HKCU\..\Run: [spc_w] "C:\Program Files\NZSearch\hcm.exe" -w
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O14 - IERESET.INF: START_PAGE_URL=http://www.looksmart.com/isp/jl/netzero_home.html
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
O16 - DPF: {359F7E49-1EA0-4671-92E9-61E32FE25C5E} (InitScript Class) - http://69.0.137.190/version3/Netster.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite.net/detection/ITDetector.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{35BB2D20-0344-4B2B-8E2F-9E862CBFFF1A}: NameServer = 64.136.28.120 64.136.28.133

[caperjack]

hi. i dont know if i did this correctly but i had the bridge.dll problem too. so if you could please tell me what to do itd be wonderful.. thank you very much. ;)

No you didn't do it correctly ,please start your own Thread / click the new Thread icon at the top of the security page .and post your log there .

[DMR]

... please start your own Thread / click the new Thread icon at the top of the security page .and post your log there .

Yes.

across_stars,

First of all- welcome to TeckTalk!
For reasons of clarity, we ask that members not add their questions to a thread started by another member, but instead start their own thread. It just keeps things more manageable that way.

Thanks for understanding :)