hi. i've run spyware programs and CWShredder but i'm still being hijacked by res://mshp.dll/index.html#37049 and lots of pop-ups. also, programs are running slowly. please help! :sad:
Logfile of HijackThis v1.97.7
Scan saved at 11:14:14 AM, on 6/12/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\NortonAntiVirus\vptray.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\NortonAntiVirus\defwatch.exe
C:\Program Files\NortonAntiVirus\rtvscan.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\MsgSys.EXE
C:\Program Files\AIM\aim.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\username\Local Settings\Temp\Temporary Directory 4 for hijackthis.zip\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://mshp.dll/sp.html#37049
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://mshp.dll/index.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://mshp.dll/index.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://mshp.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://mshp.dll/index.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://mshp.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.dellnet.com/
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {2E9CAFF6-30C7-4208-8807-E79D4EC6F806} - C:\Program Files\Submit\submithook.dll
O2 - BHO: . - {D34F08C5-4F18-477c-86CB-1A9BEECFE37B} - C:\Documents and Settings\username\Application Data\sysqv\sysqv.dll
O2 - BHO: ShowSearch module - {E2DDF680-9905-4dee-8C64-0A5DE7FE133C} - C:\Documents and Settings\username\Application Data\sysqv\nttx32.dll
O2 - BHO: (no name) - {FD9BC004-8331-4457-B830-4759FF704C22} - C:\Documents and Settings\username\Application Data\sysqv\msiesh.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [vptray] C:\Program Files\NortonAntiVirus\vptray.exe
O4 - HKLM\..\Run: [ovwz] C:\WINDOWS\ovwz.exe
O4 - HKLM\..\Run: [RDLL] RunDll16.exe
O4 - HKLM\..\Run: [NeroBurningApp] SCVHOST.EXE
O4 - HKLM\..\Run: [crmzupqb] C:\WINDOWS\crmzupqb.exe
O4 - HKLM\..\Run: [ted] C:\WINDOWS\ted.exe
O4 - HKLM\..\Run: [wborcl] C:\WINDOWS\wborcl.exe
O4 - HKLM\..\Run: [kjeran] C:\WINDOWS\kjeran.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [Image] rundll32 C:\WINDOWS\sdkqh32.dll,Install
O4 - HKLM\..\RunServices: [RDLL] RunDll16.exe
O4 - HKCU\..\RunServices: [Image] rundll32 C:\WINDOWS\sdkqh32.dll,Install
O4 - HKLM\..\RunOnce: [delsubmit] rundll32.exe advpack.dll,DelNodeRunDLL32 "C:\Program Files\Common Files\submit.exe"
O4 - HKCU\..\RunOnce: [Updater] rundll32 C:\DOCUME~1\SALCIN~1\APPLIC~1\sysqv\sysqv.dll,UpdateDll s
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - [url]http://www.apple.com/qtactivex/qtplugin.cab[/url]
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - [url]http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab[/url]
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - [url]http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB[/url]
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - [url]http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37911.3761111111[/url]