Hello,
Im having the same problem too. can someone help me with this too. I have use spybot and ad-aware and norton to scan my computer. Everything is okay except that i keep on getting the same message when i turn off the computer. This is my saved log..
thanks in advance

Logfile of HijackThis v1.98.0
Scan saved at 5:56:03 PM, on 7/1/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common files\WinTools\WToolsS.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\rundll32.exe
C:\PROGRA~1\INSIDE~1\Help team bolt.exe
C:\WINDOWS\bjmoe.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Owner\Desktop\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us8.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us8.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://us8.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: URLSearch Class - {965A592F-8EFA-4250-8630-7960230792F1} - C:\WINDOWS\System32\cdsm32.dll
R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - (no file)
F0 - system.ini: Shell=
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://home.netscape.com/"); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\izlgvkz1.slt\prefs.js)
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
O2 - BHO: Rdr barb - {E2F923C7-2A54-2C19-BF4D-C234DC9E13B3} - C:\PROGRA~1\Cityamen\01 Defy.dll
O3 - Toolbar: type keep knob - {6428DA48-98A9-CF83-37C6-B05F7C5628BB} - C:\PROGRA~1\Cityamen\01 Defy.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Mwsvm] C:\WINDOWS\mwsvm.exe
O4 - HKLM\..\Run: [Pcsv] C:\WINDOWS\system32\pcs\pcsvc.exe
O4 - HKLM\..\Run: [slmss] C:\Program Files\Common Files\slmss\slmss.exe
O4 - HKLM\..\Run: [WinEssential] C:\WINDOWS\System32\keyword.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\System32\bridge.dll",Load
O4 - HKLM\..\Run: [Proxyford] C:\PROGRA~1\INSIDE~1\Help team bolt.exe
O4 - HKLM\..\Run: [WqA3Z] C:\WINDOWS\bjmoe.exe
O4 - HKCU\..\Run: [7rmwcqdk.exe] C:\WINDOWS\7rmwcqdk.exe /dk
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - (no file)
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - (no file)
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - (no file)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {AFC3FA82-AD07-45cd-8B57-983435B9899E} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O10 - Unknown file in Winsock LSP: c:\windows\system32\inetadpt.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\inetadpt.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\inetadpt.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\inetadpt.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/...bin/AvSniff.cab
O16 - DPF: {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} - http://www2.flingstone.com/cab/2000XP/new/bridge.cab
O16 - DPF: {A16E6189-A1DD-4696-9806-0324C145D794} (KeyActivex Control) - http://www.jraun.com/activex/src/KeyActivexTest.ocx
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yah...utocomplete.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/...n/bin/cabsa.cab

Lets fix this one first First,O10 - Unknown file in Winsock LSP: c:\windows\system32\inetadpt.dll


download LSPfix here: http://www.cexx.org/lspfix.htm
Launch the application, and click the "I know what I'm doing" checkbox.
Check all instances of inetadpt.dll (and nothing else), and move them to the "Remove" pane.
Then click Finish.

Are you sure when you ran ad-aware and sp-bot you click to fix all they founf ,and did you setup ad-aware like this

Setup Ad-Aware !
After installing AAW, and before running the program, update reference files by using the bottom right button in the program, labeled "Check for Updates."

Launch the program, and click on the Gear at the top of the start screen.

Click the "Scanning" button.
Under Drives & Folders, select "Scan within Archives".
Click "Click here to select Drives + folders" and select your installed hard drives.

Under Memory & Registry, select all options.
Click the "Advanced" button.
Under "Log-file detail", select all options.
Click the "Tweaks" button.

Under "Scanning Engine", select the following:
"Include additional Ad-aware settings in logfile" and
"Unload recognized processes during scanning."
Under "Cleaning Engine", select the following:
"Let Windows remove files in use after reboot."
Click on 'Proceed' to save these Preferences.
Please make sure that you activate IN-DEPTH scanning before you proceed

Please run spybot and adaware again making sure you do the updates before you scan ,after you reboot computer run hijack this again and post a fresh log thanks

Important: Create a folder on the C: drive called C:\HJT.
You can do this by going to My Computer (Windows key+e) then double click on C: then right click and select New then Folder and name it HJT.
Unzip HijackThis into this folder. When you run HijackThis from this folder and have it "Fixed checked" it will create a backup file of modifications to use if restore is necessary.

OK ,so after you do the above and any of this left please do the following.

Have Hijack This fix the following by placing a check in the appropriate boxes and selecting fix checked. Make sure all browser and all Windows Explorer windows are closed before fixing.

NOTE: Please copy and paste this post into notepad and save to you desktop. or print a copy of these instructions because you will be working with all windows closed except HijackThis.

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

R3 - URLSearchHook: URLSearch Class - {965A592F-8EFA-4250-8630-7960230792F1} - C:\WINDOWS\System32\cdsm32.dll

R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - (no file)

F0 - system.ini: Shell=

F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,


O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll

O2 - BHO: Rdr barb - {E2F923C7-2A54-2C19-BF4D-C234DC9E13B3} - C:\PROGRA~1\Cityamen\01 Defy.dll

O3 - Toolbar: type keep knob - {6428DA48-98A9-CF83-37C6-B05F7C5628BB} - C:\PROGRA~1\Cityamen\01 Defy.dll

O4 - HKLM\..\Run: [Mwsvm] C:\WINDOWS\mwsvm.exe

O4 - HKLM\..\Run: [Pcsv] C:\WINDOWS\system32\pcs\pcsvc.exe

O4 - HKLM\..\Run: [slmss] C:\Program Files\Common Files\slmss\slmss.exe

O4 - HKLM\..\Run: [WinEssential] C:\WINDOWS\System32\keyword.exe

O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE

O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe


O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\System32\bridge.dll",Load

O4 - HKLM\..\Run: [Proxyford] C:\PROGRA~1\INSIDE~1\Help team bolt.exe

O4 - HKLM\..\Run: [WqA3Z] C:\WINDOWS\bjmoe.exe

O4 - HKCU\..\Run: [7rmwcqdk.exe] C:\WINDOWS\7rmwcqdk.exe /dk

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)

O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - (no file)

O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - (no file)

O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - (no file)

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: (no name) - {AFC3FA82-AD07-45cd-8B57-983435B9899E} - (no file)

O16 - DPF: {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} - http://www2.flingstone.com/cab/2000XP/new/bridge.cab

O16 - DPF: {A16E6189-A1DD-4696-9806-0324C145D794} (KeyActivex Control) - http://www.jraun.com/activex/src/KeyActivexTest.ocx


Now reboot into safe mode and delete the following files and folders if found .

C:\WINDOWS\mwsvm.exe....delete file

C:\WINDOWS\system32\pcs......delete folder

C:\Program Files\Common Files\slmss\......delete folder

C:\WINDOWS\System32\keyword.exe....delete file

ALCXMNTR.EXE....delete file

C:\Program Files\Common files\WinTools......delete folder

C:\WINDOWS\System32\bridge.dll"....delete file

C:\PROGRA~1\INSIDE~1\Help team bolt.exe....delete file

C:\WINDOWS\bjmoe.exe....delete file


to delete the above files and folder you will need to do the following
go to
Show hidden files & folders

"Fix Checked"...Reboot to SAFE mode to delete files
How to start computer in safe mode

reboot computer and post a new log

many, many, many, many, many thanks to you Caperjack. I did everything you posted in this thread and my computer is working perfectly now! Thank you very much!!! :D :cheesy: :cheesy: :cheesy:

i won't let this happen again on my computer. thank you very much for all the info! :cheesy:

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