Sorry if this is in the wrong forums, but this problem has 2 parts. I have a Toshiba Laptop, Windows XP SP1(XP Home Edition)
Problem #1:
Well, as soon as I log-in to my windows XP account, before my desktop loads, this error comes like 5 times: click here for picture
Details of Picture: First thing you can't see anything, but that is not the point. It is the error that comes alot, you have probably seen alot it if you have Xp (the send error report or don't send thing error). Here is a little description of what the famous annoying error says:
Top white space: syskn32.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
Middle Gray Space: If you were in the middle of something...blah blah blah...
Bottom 2 buttons: Button1: Send Error Report / Button 2: Don't Send
That is first error, another one like that comes with it also 2 times with this one which says all the same stuff except not syskn32.exe, but it says addgq.exe . These 2 errors slow down the log-in speed and keep annoying me on log-in. Please help me.
Problem #2:
Well, my res://?.dll#????? problem is over, but only on my account. All the other accounts on my laptop still have the problem, what is wrong here. My account only has the CLICK HERE problem. I did the fix, but it is only fixed temporarily, so the can't find websitename.com error keeps coming back every time I close and re-open IE.
CAUSE:
Well, I am not sure, but it started after I installed trojan hunter and after I finished a spy-bot S&D scan, ad-aware scan, CWShredder scan, and an About Buster Scan in Safe Mode. But it can't be the scan fixes because it has never happened before, but the About Buster in safe mode scan could have done something. As soon after this the res:// problem and everything else happened. I am pretty sure the Trojan Hunter did it because I restored my computer to one day ago so trojan hunter was remover and my last scan of Spybot was undone. Now my IE's res:// problem was fixed (on my account only), but the problems above have started. What should I do?
Below is a fresh Hi-jack Log:
Logfile of HijackThis v1.98.2
Scan saved at 3:44:42 PM, on 8/7/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Toshiba\Power Management\CeEPwrSvc.exe
C:\WINDOWS\System32\DVDRAMSV.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\apptf32.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\Program Files\MoreResults\MoreResults.exe
C:\WINDOWS\system32\apiny32.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
C:\WINDOWS\system32\RAMASST.exe
C:\toshiba\ivp\ism\ivpsvmgr.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Messenger\msmsgs.exe
C:\HJT\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://nynds.dll/index.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://nynds.dll/index.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R3 - Default URLSearchHook is missing
N3 - Netscape 7: user_pref("browser.startup.homepage", "www.yahoo.com"); (C:\Documents and Settings\Bilal\Application Data\Mozilla\Profiles\default\7xra6js7.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", ""); (C:\Documents and Settings\Bilal\Application Data\Mozilla\Profiles\default\7xra6js7.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {9AD28319-99FD-872D-AADE-9A73546279FA} - C:\WINDOWS\system32\atlfq.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [CPLDBL10] C:\Program Files\EzButton\CPLDBL10.EXE
O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [Windows SA] C:\Program Files\WindowsSA\omniscient.exe
O4 - HKLM\..\Run: [MoreResults] C:\Program Files\MoreResults\MoreResults.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Popup Defence Updater] regsvr32 /s C:\WINDOWS\System32\pdfupd.dll
O4 - HKLM\..\Run: [apiny32.exe] C:\WINDOWS\system32\apiny32.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [ComcastSUPPORT] C:\Program Files\Support.com\bin\tgkill.exe /cleaneahtioga /start
O4 - HKLM\..\RunOnce: [addgq.exe] C:\WINDOWS\addgq.exe
O4 - HKLM\..\RunOnce: [msdu.exe] C:\WINDOWS\system32\msdu.exe
O4 - HKLM\..\RunOnce: [appmz.exe] C:\WINDOWS\system32\appmz.exe
O4 - HKLM\..\RunOnce: [sdkir.exe] C:\WINDOWS\system32\sdkir.exe
O4 - HKLM\..\RunOnce: [syskn32.exe] C:\WINDOWS\system32\syskn32.exe
O4 - HKLM\..\RunOnce: [ntnm.exe] C:\WINDOWS\system32\ntnm.exe
O4 - HKLM\..\RunOnce: [msob32.exe] C:\WINDOWS\msob32.exe
O4 - HKLM\..\RunOnce: [winox.exe] C:\WINDOWS\winox.exe
O4 - HKLM\..\RunOnce: [atlxr.exe] C:\WINDOWS\atlxr.exe
O4 - HKLM\..\RunOnce: [addwa.exe] C:\WINDOWS\system32\addwa.exe
O4 - HKLM\..\RunOnce: [crmf.exe] C:\WINDOWS\system32\crmf.exe
O4 - HKLM\..\RunOnce: [ntyr32.exe] C:\WINDOWS\system32\ntyr32.exe
O4 - HKLM\..\RunOnce: [atlly.exe] C:\WINDOWS\atlly.exe
O4 - HKLM\..\RunOnce: [msrd.exe] C:\WINDOWS\system32\msrd.exe
O4 - HKLM\..\RunOnce: [mfcuh32.exe] C:\WINDOWS\system32\mfcuh32.exe
O4 - HKLM\..\RunOnce: [sdkyn32.exe] C:\WINDOWS\sdkyn32.exe
O4 - HKLM\..\RunOnce: [addfq32.exe] C:\WINDOWS\system32\addfq32.exe
O4 - HKLM\..\RunOnce: [sdkqn.exe] C:\WINDOWS\sdkqn.exe
O4 - HKLM\..\RunOnce: [apisa32.exe] C:\WINDOWS\system32\apisa32.exe
O4 - HKCU\..\Run: [STYLEXP] C:\Program Files\TGTSoft\StyleXP\StyleXP.exe -Hide
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: ComcastHSI - {722F84EB-894B-4E27-9A58-20B82566A3DD} - http://www.comcast.net (file missing) (HKCU)
O9 - Extra button: Help - {7B25501B-1EB6-482F-B8DA-206516F21934} - http://www.comcast.net/memberservices/ (file missing) (HKCU)
O9 - Extra button: Support - {996B8643-EAC8-4B5B-A08D-7041C131259C} - http://www.comcastsupport.com (file missing) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://www.comcastsupport.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_1_0_0_42.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/0631ccf5b9fa43f55e22/netzip/RdxIE601.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/20040427/qtinstall.info.apple.com/saba/us/win/QuickTimeInstaller.exe
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) - http://us.games2.yimg.com/download.games.yahoo.com/games/play/client/exentctl_0_0_0_1.ocx
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/software/launch/alaunch.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {87067F04-DE4C-4688-BC3C-4FCF39D609E7} - http://download.websearch.com/Dnl/T_50038/QDow_AS2.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yse/ymmapi_416.dll
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/autocomplete.cab
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://www.gamespot.com/KDX/kdx.cab
