Hi there,
i bought a dell laptop with windows vista recently. I also have a desktop with Windows XP and my internet connection is via wired modem (PPoE). I have absolutely no problems accesing internet on my desktop but am not able to access same with my laptop.
Tried calling Dell who advised to contact my ISP and the technical support team of my ISP say they can identify no problems from their side and that the broadband is fine and running.
I have a feeling its to do with the vista on my laptop.
i tried to ipconfig in my laptop and it says:
Ethernet adapter local Area Connection:
Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . . : fe80::2191:84f7:c117:3e3%10
Autoconfiguration IPv4 Address. . . .:169.254.3.227
Subnet mask. . . . . . . . . . . . . . . . .. : 255.255.0.0
Default Gateway. .. . . . . . . . . . . . . :
and if I ipconfig on my desktop it shows:
Connection-specific DNS Suffix . : lan
IP Address . . . . . . : 192.168.1.64
Subnet mask. . . . . . . . . . . . . . . . .. : 255.255.255.0
Default Gateway. .. . . . . . . . . . . . . :192.168.1.254
I am a beginner to computers and I feel helpless as both My ISP and Dell are not able to help me out.
Any help appreciated,
Shan