someone please help me

[eyrosario]

i have a hp compaq 6710b laptop
that i bought used, it has windows xp pro
i am having problems going to certain websites
(like myspace.com and google.com plus many others
i am kinda of a newbie so please excuse my ignorance
can anyone help this damsel in distress

[sittas87]

welcome to daniweb
Are you on a network?since when are you experiencing this prob.

[itdupuis]

do not be distressed little damsel ;)

we are here to help, and help we will!

If you are on a network, you are more than likely connecting to a proxy filter that might be restricting your access.

If you are on a home connection (DSL, cable, dial-up), it could be some settings in your browser.

So, let us know how you connect, and what browser you are using (IE 6, IE 7, Firefox), and we will get you fixed up!!

Can you also include what anti-virus you are running?

[eyrosario]

welcome to daniweb
Are you on a network?since when are you experiencing this prob.

i have a router that my laptop is connecting to the internet with (netgear wgr614)
i was attempting to download sprint wireless card to my laptop and it said that i needed a script, sprint customer service helped me load this, then ny desktop would not load, i ran registry mechanic and it fixed the problem then it started to happen

[eyrosario]

do not be distressed little damsel ;)

we are here to help, and help we will!

If you are on a network, you are more than likely connecting to a proxy filter that might be restricting your access.

If you are on a home connection (DSL, cable, dial-up), it could be some settings in your browser.

So, let us know how you connect, and what browser you are using (IE 6, IE 7, Firefox), and we will get you fixed up!!

Can you also include what anti-virus you are running?

i am running ie 7 and macafee antivirus

[itdupuis]

try this for me real quick,

go to- run
type- cmd
then type -ping www.google.com

does it lose any packets? tell me what happens...

[eyrosario]

i just ran hijack this
this is the log file

Logfile of HijackThis v1.99.1
Scan saved at 9:05:11 AM, on 6/18/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
c:\Program Files\Hewlett-Packard\Drive Encryption\HpFkCrypt.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logishrd\lvmvfm\LVPrcSrv.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\PDF Complete\pdfsvc.exe
C:\Novadigm\ManagementAgent\nvdkit.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\Program Files\HPQ\Shared\Sierra Wireless\Win32\Unicode\SWIHPWMI.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\Explorer.EXE
c:\Program Files\Hewlett-Packard\IAM\bin\asghost.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\PDF Complete\pdfsty.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe
C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\PTHOSTTR.EXE
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Logitech\QuickCam10\QuickCam10.exe
C:\Program Files\Common Files\SystemErrorFixer\strpmon.exe
C:\WINDOWS\system32\Rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\LVComSX.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\WINDOWS\system32\wuauclt.exe
D:\hijackthis_sfx.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = myspace.com
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Credential Manager for HP ProtectTools - {DF21F1DB-80C6-11D3-9483-B03D0EC10000} - c:\Program Files\Hewlett-Packard\IAM\Bin\ItIEAddIn.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\Hewlett-Packard\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [PDF Complete] "C:\Program Files\PDF Complete\pdfsty.exe"
O4 - HKLM\..\Run: [hpWirelessAssistant] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
O4 - HKLM\..\Run: [WatchDog] C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] "C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe"
O4 - HKLM\..\Run: [IndexSearch] "C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe"
O4 - HKLM\..\Run: [PPort11reminder] "C:\Program Files\ScanSoft\PaperPort\Ereg\Ereg.exe" -r "C:\Documents and Settings\All Users\Application Data\ScanSoft\PaperPort\11\Config\Ereg\Ereg.ini
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [PTHOSTTR] c:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\PTHOSTTR.EXE /Start
O4 - HKLM\..\Run: [CognizanceTS] rundll32.exe c:\PROGRA~1\HEWLET~1\IAM\Bin\ASTSVCC.dll,RegisterModule
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam10\QuickCam10.exe" /hide
O4 - HKLM\..\Run: [BMN] "C:\Program Files\Common Files\SystemErrorFixer\strpmon.exe" dm=http://systemerrorfixer.com ad=http://systemerrorfixer.com sd=http://inspaid.systemerrorfixer.com
O4 - HKLM\..\Run: [BMfb9e5a9d] Rundll32.exe "C:\WINDOWS\system32\mdaevpyb.dll",s
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: DVD Check.lnk = C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com
O16 - DPF: {1851174C-97BD-4217-A0CC-E908F60D5B7A} (Hewlett-Packard Online Support Services) - http://h50203.www5.hp.com/HPISWeb/Customer/cabs/HPISDataManager.CAB
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1187101583656
O16 - DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} (HpProductDetection Class) - http://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection.cab
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://sdlc-esd.sun.com/ESD42/JSCDL/jre/6u6-b90/jinstall-6u6-windows-i586-jc.cab?AuthParam=1213307858_0a6ead3c3b07c1196b23d1b416e98c6f&GroupName=JSC&BHost=javadl.sun.com&FilePath=/ESD42/JSCDL/jre/6u6-b90/jinstall-6u6-windows-i586-jc.cab&File=jinstall-6u6-windows-i586-jc.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {F5D98C43-DB16-11CF-8ECA-0000C0FD59C7} (ActiveCGM Control) - http://maps.cityoffortwayne.org/ACGM/Acgm.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = recrosby.com
O17 - HKLM\Software\..\Telephony: DomainName = recrosby.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = recrosby.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = recrosby.com
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = recrosby.com
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O20 - AppInit_DLLs: APSHook.dll
O20 - Winlogon Notify: DeviceNP - C:\WINDOWS\SYSTEM32\DeviceNP.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: ljJBqqPg - ljJBqqPg.dll (file missing)
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\
O20 - Winlogon Notify: OneCard - c:\Program Files\Hewlett-Packard\IAM\Bin\ASWLNPkg.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: HP ProtectTools Device Locking / Auditing (FLCDLOCK) - Hewlett-Packard Ltd - c:\WINDOWS\system32\flcdlock.exe
O23 - Service: Drive Encryption Service (HpFkCryptService) - SafeBoot International - c:\Program Files\Hewlett-Packard\Drive Encryption\HpFkCrypt.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Roxio\Roxio MyDVD Basic v9\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logishrd\lvmvfm\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: PDF Document Manager (pdfcDispatcher) - PDF Complete Inc - C:\Program Files\PDF Complete\pdfsvc.exe
O23 - Service: Radia Management Agent (rma) - Unknown owner - C:/Novadigm/ManagementAgent/nvdkit.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: SWIHPWMI - Sierra Wireless Inc. - C:\Program Files\HPQ\Shared\Sierra Wireless\Win32\Unicode\SWIHPWMI.exe
O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software GmbH - C:\WINDOWS\System32\TuneUpDefragService.exe

[eyrosario]

ok i went to run typed in cmd thentyped in pind www.google.com
this is what i got
pinging www.1.google.com [64.233.167.99] with32 bytes of data
packets sent = 4
packets recieved= 4
lost= 0

[itdupuis]

I am currently at work, and I do not have the time to go over your log at the moment, but I will be logging back on in about an hour or so.....I will check it out then and let you know what I find. Good luck to you!

[itdupuis]

so you can comminicate with google, that is good news.....I'll check back with ya when i log back on!!

[eyrosario]

i would really appreciate it, thwnks alot in advanced

[eyrosario]

i thought this might help you in assiting me

processor: intel core 2 duo cpu t7300 @2.00ghz l2 cache 4,096 kb

bios
manufacture: hewlett packard
date: 05/23/2007
version 68 ddu ver. f.08
size 1mb

windows xp profesional (5.1.2600) service pack 2
ie version = 7.0.5730.13

hard drive = hitachi hts541616j9sa00

[itdupuis]

You are very proactive! Most newbies know nothing about their systems, and it is almost like pulling teeth to communicate with some of them! You are absolutely a breath of fresh air :)

Ok, i thought I was going to be offline a bit longer, but now I am back at my desk. So I am going to look at your hijack this log, and see what we see......

also, exactly what happens when you try to connect to these sites? Do you get an error message?

[eyrosario]

it just keeps trying to connect
you could see the green bar move to like half way then it just keeps trying

[itdupuis]

so does it take long for any other website to load?

[sittas87]

how is your cpu performance when the website is peak loading.try uninstalling and reinstalling IE.

[eyrosario]

it is really fast for other websites
i tried uninstalling and re-installing ie
and still have the same problem

one thing i have noticed is that my hard drive is showing that it is almost full
and before all of this it use to show that it was only like 10 percent ful ???

[sittas87]

Have you run chkdsk on your HDD

[sittas87]

Do a system restore ass well.Ill have a look at your HJT log and drop a post tomorow
[about to leave work]:yawn:

we'll get it fixed though-no worries

[itdupuis]

also, you might try a disk cleanup. Can you see anywhere on your HD where the space is being taken (programs or other files?), and have you ran a virus check recently?

[itdupuis]

Do a system restore ass well.Ill have a look at your HJT log and drop a post tomorow
[about to leave work]:yawn:

we'll get it fixed though-no worries

Well, lets not throw name calling into it.. I know restoring sometimes is boring but lets leave the asses out of it.....LOL :twisted:

[eyrosario]

a friend of mine installed tune up utilities
and i ran chekdisk thru tune up utilities
and still same problem
i even tried to put in a xp pro disk
to run repair and it said it did not recognize
any drives

[eyrosario]

i appreciate any help you could give me

[itdupuis]

So you are having way more issues than just not being able to visit a few websites......hmmm this is gonna take a lot of work.....How receptive are you to the idea of reformatting? If you have a backup, you might consider it....it might take less time that way to fix all of your issues...

[eyrosario]

i attempted to put a xp disk in to reformat
and it said that it cant recognize any drives
i was reading that the lap top originaly came
with windows vista, and that to be able to put xp in
i would have to disable something about sata
but i dont know how

[sittas87]

go into BIOS at start up by pressing tapping delete/f12 at startup for a couple of times.make your cdrom your BOOT up device, then BOOT with your OS in the cd/dvd drive

[eyrosario]

i fixed my problem with getting on internet sites
i downloaded a file from hp
essentail system update for xp
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=321957&prodSeriesId=3356620&prodNameId=3356622&swEnvOID=1093&swLang=8&mode=2&taskId=135&swItem=ob-49534-1

but now i have the problem of my hard drive is showing it is full
and it should be almost empty
i have only added tuneup utilities and a registry fixer
it is showing almost 90 percent full ???

[itdupuis]

Have you checked your drive to see if you have any massive file folders on there....I wonder if your reg fixer has created some sort of file that is duplicating in a folder somewhere.......or maybe a virus doing it? I don't know but it would be worth the quick look....

[sittas87]

what is the actuall disk space,have you done your basics ie disk check,anti virus program?

[itdupuis]

Sittas87 asked you earlier if you ran a chkdsk? Did you ever do that? If you did, what happened?