Internet Problem - 64 bit Vista Hme Prem.

Question

serendipity 0 Junior Poster in Training

15 Years Ago

Hi,

I recently purchased an HP AMD Turion 4GB 250HD 64 bit, Vista Home Premium. Internet connection via ComCast is intermittent -- mostly I can't get on at all. I also have a Vonage modem connected to the ComCast Modem. I did not have a problem with my old computer running on XP SP2. ComCast, frustrated, connected me with HP rep who said 64 bit won't run with my modem. It's hard to believe that's true

Does anyone know why the problem is happening or had a similar experience? .

Will I have any problems with Adobe CS3 or any other 32 bit programs?

Thanks in advance!

windows-nt-2000-xp

3 Contributors
5 Replies
126 Views
2 Days Discussion Span
Latest Post 15 Years Ago Latest Post by tlodder

hughv 104 Veteran Poster

15 Years Ago

Apparently, you need a 64 bit driver that doesn't exist, so you're out of luck.
Vista will run 32 bit programs in almost all cases.

hughv 104 Veteran Poster

15 Years Ago

Yes, the modem. At least, that's what HP seems to be saying.
Have you checked with Vonage?

Reply to this topic

Be a part of the DaniWeb community

We're a friendly, industry-focused community of developers, IT pros, digital marketers, and technology enthusiasts meeting, networking, learning, and sharing knowledge.

serendipity 0 Junior Poster in Training · Answer 1 · 2008-11-26T19:54:32+00:00

Apparently, you need a 64 bit driver that doesn't exist, so you're out of luck.
Vista will run 32 bit programs in almost all cases.

Hi HughV. Thanks for the reply. I still have a question.....A 64 bit driver for what? The modem? I was under the impression that the computer had it, since it's running 64 bit Vista.

serendipity 0 Junior Poster in Training · Answer 2 · 2008-11-26T21:52:30+00:00

will have to check with Vonage, also.....thanks! I'll let you know.

tlodder 0 Newbie Poster · Answer 3 · 2008-11-28T12:52:01+00:00

Hi,
I recently purchased an HP AMD Turion 4GB 250HD 64 bit, Vista Home Premium. Internet connection via ComCast is intermittent -- mostly I can't get on at all. I also have a Vonage modem connected to the ComCast Modem. I did not have a problem with my old computer running on XP SP2. ComCast, frustrated, connected me with HP rep who said 64 bit won't run with my modem. It's hard to believe that's true
Does anyone know why the problem is happening or had a similar experience? .
Will I have any problems with Adobe CS3 or any other 32 bit programs?
Thanks in advance!

Hi, I also made the mistake of loading the 64bit version of "ultimate" although there are drivers out there for the 64bit version it is still a problem. I am going to wipe my disk and start again as it is too frustrating.