Member Avatar for KiwiBoy

I recently purchased a new computer with Vista, it has been working very well until... I start up one day and menus / start button don't stay up! It's like the 2nd click doesn't work. If I click once then hit ENTER it will open a link but for drop down menus I have to click once to highlight it and then scroll down with the key pad. Crazy and strange! I know very little about hardware but am hoping a geek can help this Kiwi boy!

HHHEEEEELLLLLLLLPPPPP Please! Pulling my hair out down here!
Thanks in advance!
KiwiBoy

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Member Avatar for HoustonIT

Make sure you're setup for double-click first. Open up My Computer, hit alt-f, and select Tools>Folder Options. At the bottom of the General Tab, select the Double-click to open an item button and click OK. If that doesn't do it it might be malware. Download and run Malwarebytes Antimalware from malwarebytes.com.

Member Avatar for KiwiBoy

Thanks for your input HoustonIT. I did as you suggested but alas, to no avail. I have new anti virus software which found nothing after a full scan but downloaded your suggestion anyway..and did a full scan again- still found nothing!

After much searching all over the place I found quite a few mentions of the mouse as being the problem...although i KNEW it couldn't be my problem, as it had been working great for 2 or 3 weeks and this is a brand new pc! But after pulling more hair out (and there's bugger all left now!) I plugged in a new mouse and HEY PRESTO, problem solved! Not sure how that works but hey, I'm a happy camper again!

Thanks again for your input! And merry Christmas from downunder in NZ :-)

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