can anyone help? i have no start menu or icons on my screen what can i do?

Do you mean that you can't go to the bottom left hand corner to bring uop the START menu and click RUN and type EXPLORER.EXE?

If there is anything yiou can do, like run Internet Explorer to bring down anti-malwarebytes and scan your system for a trojan then:

1. Can you get into safe mode with icons and scan your system from there?

2. What anti-virus software do you use?

3. Have you tried going into the Windows recovery console from the Windows DVD?

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