My whole work life is on my flash drive. I just got a new Dell with Windows 7 and it won't allow me to get to the encrypted vault to enter my password on my flashdrive. I can't get to anything. The troubleshoot program doesn't help. Can anyone offer any suggestions?
chaos1 0 Newbie Poster
stryker4526 0 Light Poster
My whole work life is on my flash drive. I just got a new Dell with Windows 7 and it won't allow me to get to the encrypted vault to enter my password on my flashdrive. I can't get to anything. The troubleshoot program doesn't help. Can anyone offer any suggestions?
Suggestion 1: If your data is that essential, back it up. I can't even tell you how many times people have come to me after the flash drive on which they stored EVERYTHING as a primary (a dumb thing to do to begin with. Flash drives are short lived) with no backup went dead, and then got mad at me when I told them they were f'd and needed to redo everything. So suggestion 1 is back up your freaking data. Seriously. It's not that hard.
Suggestion 2: Give us some more details. What happens when you try to enter the password? Does it give you an error?
caperjack 875 I hate 20 Questions Team Colleague
found this disclaimer on there website .by chance is your new laptop running win7 64 bit , my opinion is only save place for lifes' work in on a well burnt DVD/CD and stored safely away
Please note: Security software only compatible with 32-bit versions of Microsoft® Windows®.
DISCLAIMER:
Security safeguards, by their nature, are capable of circumvention. Lexar does not guarantee data will be 100% secure from unauthorized access, alteration, or destruction.
chaos1 0 Newbie Poster
Suggestion 1: If your data is that essential, back it up. I can't even tell you how many times people have come to me after the flash drive on which they stored EVERYTHING as a primary (a dumb thing to do to begin with. Flash drives are short lived) with no backup went dead, and then got mad at me when I told them they were f'd and needed to redo everything. So suggestion 1 is back up your freaking data. Seriously. It's not that hard.
Suggestion 2: Give us some more details. What happens when you try to enter the password? Does it give you an error?
Thank you. I certainly do have a back up. My concern is that this flashdrive is no longer accessible (which as a professor I prefer to use the encrypted files with a password due to sensitive materials). When in W7, the encrypted button is now "off" and I am not able to put in a password. I see the files are there...just no longer accessible through Windows 7. I have a "netbook" with XP. It opens fine there, but I bought this new Dell as my home base computer. It has this new Windows 7 which I am finding has a lot of issues with compatibility. This is one such issue.
chaos1 0 Newbie Poster
found this disclaimer on there website .by chance is your new laptop running win7 64 bit
Please note: Security software only compatible with 32-bit versions of Microsoft® Windows®.
DISCLAIMER:
Security safeguards, by their nature, are capable of circumvention. Lexar does not guarantee data will be 100% secure from unauthorized , alteration, or destruction.
Yes, Windows 7 64 bit
caperjack 875 I hate 20 Questions Team Colleague
Yes, Windows 7 64 bit
so, you have the answer to your problem ,you need to take it back to other computer and remove the password or maybe even the software ,you need software that is 64 bit compatible
chaos1 0 Newbie Poster
so, you have the answer to your problem ,you need to take it back to other computer and remove the password or maybe even the software ,you need software that is 64 bit compatible
I appreciate your help in discovering the problem. I will just have to start searching for a new flashdrive that has the security but is also 64 bit compatible. Thank you for helping me understand the issue a little bit more. :)
caperjack 875 I hate 20 Questions Team Colleague
your welcome . i don't use encryption software but i see Truecyrpt is 64 bit ,Its free opens source software ,you shouldn't need a new drive just the software .think you would just need to format the drive and install truecyrpt on it
http://www.start64.com/index.php?option=com_content&task=view&id=1877&Itemid=74
good luck
kevvyb 0 Newbie Poster
Same problem. I contacted Lexar and they were singularly unhelpful. Basically said that they cannot update their Secure software for x64 !!
That means that I will not be buying their overpriced drives in future just to be told they do not intend to support the software for which they charged me a premium. It's a shame because the secure vault is really neat.
And in fact, after they way they responded I think I will purchase other makes in future. They also told me there was no way of removing the secure vault unless from the drive. I am going to try to remove it using Easeus or diskpart
john.alaniz 0 Newbie Poster
funny, Lexar II and Windows 7 have issue with 32bit too! Blue screen type...no solution avaiable other than fine another encryption type.
blizzard1968
I was able to use this version posted here: http://www.lexar.com/downloads?page=2.
It appears to work with Windows 7 64 bit.
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