Hi, I'm not really sure if I'm posting this in the right place - I've only just joined so please forgive mee!!!
I started up my laptop the other day which is windows xp service pack 2, and when I logged in to windows this cmd.exe black screen thing came up for about a second - not enough time to read what it said?! Then about 3 minutes later the blue screen of death came up but literally for about a second as well, and then the computer restarted. Then 3 mins later the exact same thing happened! It just kept happening like a loop, so I just quickly got the task manager up and deleted any random processes - one of them must have been causing it because after that it didn't happen. But now when I start the laptop up again I can't find out which one it is or why it's happening?!
I did a lavasoft ad-aware full system scan but it didn't stop the blue screen, and right now I'm in safe mode trying to update AVG so I can do a virus scan. But it won't let me update, it won't install avast and whever I try to do a panda online scan or any online scan for that matter, it says 'refused connection' or 'failed to connect' - This is in IE and in firefox. I tried to start up the computer with last good configuration but the blue screen still came up. :(
I'm really not great with computers so if anyone could help me in any way possible it would be greatly appreciated! thankyou!
Hetty