I have been trying to install net 3.5 framework on my system because a tax program requires it. It will not install and according to Microsoft tech engineers, I will need to get a sp2 vista home premium cd to do a repair install so I wouldn't lose my programs.
I called and worked with the tech and he had to query the next level for other steps. It was decided that I had some corrupt system files that could not be fixed with the sfc scan. They told me to contact HP(the brand of PC I have) and request a Vista Home Prem sp2 cd that we can then do a repair install. HP was no help at all. The OEM OS on my system is just a copy for system recovery and that is all they claim they can supply me. They said I would have to do the recovery and lose all my programs. There has got to be a better way to repair these corrupt files. Can anyone here offer any suggestions to me?
Thanks