Member Avatar for shaktii

Hello,

When I turn on my Toshiba laptop (which has Windows XP), it shows the 'In Touch with Tomorrow Toshiba' screen and then the screen goes blank/black, except for in the top left corner where white letters say: Password =

I have tried taking out my battery and pressing the power button, etc. I have tired pressing F8, FN + F6.

I have tried to enter some passwords that I use to enter my account on the computer, but they don't work. When I put the wrong password in, the computer shuts down.

Can anyone help?

Thanks in advance!

Kate

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  • Latest Post Latest Post by finito
Member Avatar for finito

What is the Model Number?

Member Avatar for shaktii

It is: PSAA0U-018002

The 0's above are zeros.

Thank you for your reply!

Member Avatar for shaktii

It's a Toshiba Satellite A105-S2712

Member Avatar for finito

Ok Kate you need to Reset your Bios, You have to open your laptop up, there is a small button type battery I tried looking for a Diagram of your laptop I couldn't find one, any way take out that battery for a few minutes and reinsert it, and your problem will be solved.

Member Avatar for shaktii

Awesome! Thank you! First time on this website and I love it! :)

Member Avatar for mandzz21

i have the same problem but my laptop model is Toshiba M35x S161....when i turn it on it appears only the "in touch with Toshiba" then it turns on a black screen and nothing else follows...please help me fix this problem....

Member Avatar for finito

Can you enter BIOS by pressing F2 or Del it should say how to enter BIOS on the bottom of the screen.

Go in and see if you can "Load Bios Defaults".

BIOS menus are always different you will have to refer your manual.

What happens if you leave the machine on for like 10 minutes on the Blank Screen?

Are you comfortable in Removing your hard drive to document and report the effect?

It may be a simple case of malware simply fixed by Reinstalling the OS (you may loose data).

Peace.

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