Dear Sir,
Listed below are few of my problems.
1) Not able to print in internet explorer.
2) Not able to print in Outlook express.
3) Search assistant not available in WIN XP
4) Help and Support not available in Win XP
Below is log file
Logfile of HijackThis v1.99.1
Scan saved at 15.08.07, on 11/10/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)
Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\WINDOWS\System32\Ati2evxx.exe
D:\WINDOWS\system32\cisvc.exe
D:\WINDOWS\System32\inetsrv\inetinfo.exe
D:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
D:\WINDOWS\System32\tcpsvcs.exe
D:\WINDOWS\System32\snmp.exe
D:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\System32\mqsvc.exe
D:\WINDOWS\System32\mqtgsvc.exe
D:\WINDOWS\Explorer.EXE
D:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
D:\Program Files\Analog Devices\SoundMAX\Smax4.exe
D:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
D:\Program Files\Logitech\iTouch\iTouch.exe
D:\Program Files\Common Files\Real\Update_OB\realsched.exe
D:\Program Files\QuickTime\qttask.exe
D:\Program Files\Messenger\msmsgs.exe
D:\WINDOWS\System32\ctfmon.exe
D:\Program Files\InterVideo\WinDVR\WinScheduler.exe
D:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
D:\WINDOWS\system32\cidaemon.exe
D:\WINDOWS\system32\cidaemon.exe
D:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
D:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
D:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
D:\Program Files\Google\Google Desktop Search\GoogleDesktopOE.exe
D:\PROGRA~2\WINZIP\wzqkpick.exe
D:\Program Files\Internet Explorer\iexplore.exe
D:\PROGRA~2\WINZIP\winzip32.exe
D:\Documents and Settings\SATYA\Desktop\hijack\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Intenet Explorer
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - d:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - D:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - d:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NeroCheck] D:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [SoundMAXPnP] D:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "D:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [ATIPTA] D:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [zBrowser Launcher] D:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [TkBellExe] "D:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [BDSwitchAgent] d:\program files\softwin\bitdefender9\bdswitch.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "D:\Program Files\Yahoo!\Messenger\ypager.exe" -quiet
O4 - HKCU\..\Run: [MSMSGS] "D:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Google Desktop Search] "D:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - Global Startup: Adobe Reader Speed Launch.lnk = D:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = D:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: InterVideo WinScheduler.lnk = D:\Program Files\InterVideo\WinDVR\WinScheduler.exe
O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = D:\Program Files\WinZip\WZQKPICK.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://D:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://D:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://D:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~2\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://D:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://D:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - D:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - D:\PROGRA~2\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - D:\PROGRA~2\Yahoo!\MESSEN~1\YPager.exe
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
O16 - DPF: {AF087E66-838E-4A97-8A0B-0DDDA5DEA239} (OTAutoInstall Class) - https://trials.endeavors.com/autodesk/acad2005/clientdownloads/OTAI.CAB
O17 - HKLM\System\CCS\Services\Tcpip\..\{8676880C-2818-40FE-8045-D0C3AEFEEFBC}: NameServer = 151.99.125.3,151.99.250.2
O23 - Service: Ati HotKey Poller - Unknown owner - D:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - D:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - D:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
Please help