Member Avatar for Vinay

This update addresses an issue when you view a Web page that can render vector graphics on screen in Microsoft Internet Explorer 6.0 running on Microsoft Windows XP Service Pack 2 (SP2), Internet Explorer may stop responding or crash and you receive an access violation in Vgx.dll.

File Name : WindowsXP-KB885932-v2-x86-ENU.exe

More Info & Download Link :

Source :

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Dani AI

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posted the original notice about the IE update; for clarity: Microsoft released KB885932 in early November 2004 as a targeted update for Internet Explorer 6 on Windows XP Service Pack 2. It was issued as a hotfix for machines showing instability related to IE’s vector-graphics rendering and was initially made available through Microsoft support/download channels. (legacyupdate.net)

That update is specific to IE6 on XP SP2. It does not apply to Windows ME or to IE5.5, so the problems reported by (slow performance, Java quirks, missing restore points, cold-start hangs and the CA-related blue screen) should be treated as separate ME-era troubleshooting tasks rather than as something fixed by KB885932. The KB’s platform list and release note make the scope explicit. (legacyupdate.net)

Practical steps for an XP SP2 system still seeing browser crashes or install failures:

  • Ensure a full backup or restore point before making changes.
  • If installation of the hotfix fails or crashes continue, Microsoft documented re-registering the VGX component and other VML-related workarounds; the re-registration command is (run from an elevated prompt): 
regsvr32 "%CommonProgramFiles%\Microsoft Shared\VGX\vgx.dll"

Those measures were published by Microsoft as supported workarounds while fixes were distributed. Also try running IE in No Add-ons mode, clear Temporary Internet Files, and update the graphics driver before major changes. (learn.microsoft.com)

A short, pragmatic checklist for the ME system described by : isolate by booting Safe Mode, test with security software temporarily disabled (some suites cause conflicts on older OSes), run disk and memory diagnostics, reinstall the browser/plugin that needs Java (match the Java build to the browser), and create a fresh restore point once the system is stable. Starting a new, focused thread for the ME symptoms (as suggested) will get clearer troubleshooting steps targeted to that OS. (pcreview.co.uk)

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Member Avatar for Dani

And what do you know ... just yesterday I found the time to run Windows Update for the first time in like 3 months ;)

Member Avatar for alfageekwannabe

Windows ME 4.90.3000, ie 5.50.4.807.2300
updates SP2; q834707;q867801; (at this moment)
Seems to run very slowly (speed of computer probably) even though she has lots of ram. Using McAfee VirusScanOnline and Personal Firewall Plus 'cause since 1990, I have never had a single good experience with Norton products.

In July I ran ie6sp2 and all other current updates IE6 would not install fully and since then, problems with Java - seems to be primarily games (my mom's computer, she only plays things like popcap single player) because I can access (at least some/most?) of Microsoft download sites - not sufficiently conversant in Java to know for sure - help & support doesn't work right when I really need it. Went through (several times) re-acquiring Java downloads. Java seems to be fine with Netscape (but very slow to load)

Just discovered no restore points (had to download a patch to fix date?) but that seems to be working again. Another problem she tells me but I've only seen once - cold start usually doesn't go beyond Windows ME screen, especially when off for long period/overnight. Warmstarts seem to be fine.

After ie5.5sp2 update, got blue screen: Call Computer Associates Stack exceeded by 256 bytes. (NOT A CLUE!) Have also seen once the “access violation in Vgx.dll message (but only once and it recovered by itself.)

Any suggestions? (Should I post this elsewhere? Should I just breakdown & buy her a new computer - which is generally cheaper than hiring a pro around here.)

Member Avatar for caperjack

Windows ME 4.90.3000, ie 5.50.4.807.2300
updates SP2; q834707;q867801; (at this moment)
Seems to run very slowly (speed of computer probably) even though she has lots of ram. Using McAfee VirusScanOnline and Personal Firewall Plus 'cause since 1990, I have never had a single good experience with Norton products.

In July I ran ie6sp2 and all other current updates IE6 would not install fully and since then, problems with Java - seems to be primarily games (my mom's computer, she only plays things like popcap single player) because I can access (at least some/most?) of Microsoft download sites - not sufficiently conversant in Java to know for sure - help & support doesn't work right when I really need it. Went through (several times) re-acquiring Java downloads. Java seems to be fine with Netscape (but very slow to load)

Just discovered no restore points (had to download a patch to fix date?) but that seems to be working again. Another problem she tells me but I've only seen once - cold start usually doesn't go beyond Windows ME screen, especially when off for long period/overnight. Warmstarts seem to be fine.

After ie5.5sp2 update, got blue screen: Call Computer Associates Stack exceeded by 256 bytes. (NOT A CLUE!) Have also seen once the “access violation in Vgx.dll message (but only once and it recovered by itself.)

Any suggestions? (Should I post this elsewhere? Should I just breakdown & buy her a new computer - which is generally cheaper than hiring a pro around here.)

You should have started a new post !!instead of piggie backing it in this one !

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