Help and support and Msconfig won't open, Search disabled - Page 2

[rpmcmurphy]

Thanks for MSconfig fix - great. Is the fact I couldn't open it through "run" there for a while anything to worry about? I was still able to open it manually via PCHealth, HelpCtr, Binaries but it just seems a bit odd that it suddenly disappeared from run.

[Pawgy]

Thanks for the valuable information. I just Googled this site and registered.

Both my MSconfig and Help Center would not open useing the START, Run, for msconfig AND using the START, Help support button for the Help Center.

It was funny because I was able to go to C:\WINDOWS\pchealth\helpctr\binaries\msconfig.exe
and create a short cut and was using it from my desktop.

Also I went to C:\WINDOWS\pchealth\helpctr\binaries\HelpCtr.exe and and created a shortcut for it also and was using it from my desktop .

I downloaded the Msconfig fix.zip and installed it and immediatly got back my msconfig.

Then used TAYSPEN's detailed registry fix for The help Center and it also worked perfectly.

TAYSPENS RESOLUTION

To resolve this issue, you must modify the registry. To do this, follow these steps:
1. Click Start, click Run, type Regedit, and then click OK.
2. Locate the following registry subkey:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\
App Paths\HELPCTR.EXE (The registry subkey did not exist in my registry.)

If this registry subkey does not exist, right-click the following registry
subkey,
click New, click Key, type HELPCTR.EXE, and then press ENTER:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\
App Paths

3. In the left pane, click HELPCTR.EXE, in the right pane, right-click
(Default), click Modify, in the Value data box, type
C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpCtr.exe, and then click OK.

4. Quit Registry Editor, and then restart your computer

This is the best and easisest to follow registry fix I have ever used.

Thanks very much for the help.

Don (Pawgy) Quier

[jhmac77]

I have the same problem and followed the steps as outlined. But msconfig did not work. I even transferred a msconfig.exe file from a windows where it was working to this windows and that one did not work although it worked on the other windows xp. My system is sp3 if that makes any difference.

[jhmac77]

I have the same problem and followed the steps as outlined. But msconfig did not work. I even transferred a msconfig.exe file from a windows where it was working to this windows and that one did not work although it worked on the other windows xp. My system is sp3 if that makes any difference.

My problem is different in that my search does work and my register editor and task manager works too.

Jim

[caroline44]

worked perfect for me, thank you so much for your help, amazing site

[imy_dob]

I had the same problem with msconfig and it works. Thank you very much.

[CWulf]

Thank you, Tayspen, for your sage advice:
had to learn about keys and modifying; couldn't get your zip file to run, but your path worked great.
Much appreciated.

[palulio]

Hi

I have the same problem. I accidentally deleted my pchealth folder
with an un-install program. I copied the folder from another computer
but the help and support will not open. I went through the registry everything seems fine, services are started and on auto. I do not get any error message, the hr glass turns a few times and nothing happens. I tried running it from the inside the folder, from start run
but no results. If anyone has any ideas it would be greatly appreciated, I don't have a cd for winxp

thanks Pat

[caperjack]

Hi

I have the same problem. I accidentally deleted my pchealth folder
with an un-install program. I copied the folder from another computer
but the help and support will not open. I went through the registry everything seems fine, services are started and on auto. I do not get any error message, the hr glass turns a few times and nothing happens. I tried running it from the inside the folder, from start run
but no results. If anyone has any ideas it would be greatly appreciated, I don't have a cd for winxp

thanks Pat

hi ,best to start a new thread of your own explaining your problem,if none of the 37 post above yours has any suggestions that worked for you!

[kunubby]

Hey frndz,just wanna tell u that This guy is great..download that attach file who is still having problem with msconfig.it works for me..

Hi,

Press the F1 key on your keyboard any time when your system is booted. It is a shortcut to Help and support. As for msconfig. do this

*****
Note this involves the regitry advance at your own risk. if you dont know wahtyour doing the STOP now
*****
Go to "Start">Run>type regedit

then browse as follows.

HKEY_LOCAL_MACHINE
SOFTWARE
Microsoft
Windows
CurrentVersion
App Paths

under app paths make sure you see MSCONFIG.EXE . There in alphabetical order so it will be in the M's. If you see a folder that says that. Look to the right. you should see an icon with 'ab' on it and it should be called default. Make sure its value is.

X:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe

where X is your root drive.

If its there then i am not sure why MSCONFIG does not run.

If its not there then that is why it doesnt run i think. If its not there i have attached a file*. download and run it. When it asks to import to registry. say yes. it should say imported succesfully. you should now be able to run msconfig. By going to start run msconfig.

*
**************
NOTE: THE FILE CHANGES THE REGISTRY IT ADDS THE MISSING ENTRY TO FIX YOUR PROBLEM (or it should fix it) AS ALWAYS USE FILE AT YOUR OWN RISK.
**************

Ok now that thats done :) you will find the file in the attachment.

-T

[Bob_180_Bob]

Good to see that caperjack could assist you when he was helping someone else. It is good to see that you researched your problem and found a fix and fixed it without the need to start a new thread.
Please, go back to that thread and add to caperjacks reputation, Thanks.

[ace_ventura2]

OK, here's the update. I got my Search feature up and running, and it is confirmed that msconfig is on my system, but I'm still not able to open it through RUN. And about the Help and Support, when you say press F1, when am I supposed to do that? Right when my PC starts up, when I click Help and Support, or just at anytime? And from the link you gave me, I checked out the tweak for Help and Support and applied it, so now when I try and open Help and Support, I get the same type of error message as I was getting with msconfig. So, what should I do now? Thanks for the speedy reply.

Hey hey hey.....the other guy directs us all to a link (Half thanks to him as it was too much trouble for him to explain which right option to choose further!!! The site has so many tweaks... and even if we try searching for "search" or "enable" or together does not give an option! U ..at your convinience.. happy abt one things worked for U.. like a typical self centered person... say... Ok... here's the update ... I got my search running, ....but my friend... do U ever wanna realise that there maybe someone who needs to know how U achieved that feat ??? Step by step ? or is it too difficult after U finally got it running for urself, to share it ?

[Bob_180_Bob]

Hey hey hey.....the other guy directs us all to a link (Half thanks to him as it was too much trouble for him to explain which right option to choose further!!! The site has so many tweaks... and even if we try searching for "search" or "enable" or together does not give an option! U ..at your convinience.. happy abt one things worked for U.. like a typical self centered person... say... Ok... here's the update ... I got my search running, ....but my friend... do U ever wanna realise that there maybe someone who needs to know how U achieved that feat ??? Step by step ? or is it too difficult after U finally got it running for urself, to share it ?

Yes, I agree. just because he is a volunteer and tries to help many people here as he possibly can in the time he has available is no reason why he should not be more helpful. He should have realized that you would need the information that you do so that you can have you computer fixed without having to start your own thread and asking someone to assist you.
Your time is too important to be treated like this by this unthinking volunteer. I think we should inform the management here so they can deduct a fine from his wages. No! that wont work, he does not get paid.
I think you might just have to bite the bullet and start your own thread, giving a lot of information about your computer, OS and problem. Maybe some other volunteer will be able to assist you and he might even tell you all you need to know, not leave you with only a site with no way of knowing how to use it.
I do have a site that has all the information you may ever need about assistance on the internet, go there and read before you start your thread here.
http://lmgtfy.com/?q=how+to+avoid+lmgtfy
P.S. These are my own opinions and are not necessarily the thoughts of any others here.

[goldeagle2005]

Well said, Bob! Reputation up...

[caperjack]

fuck you

do you really think that will work