Member Avatar for ccbutterfly

I have a problem that seems to be common, but apparently the solutions vary depending on the exact error report.

Trouble is, I get "Internet Explorer has encountered a problem and needs to close" every time I close an IE window.

Here's the exact error report:

AppName: iexplore.exe AppVer: 6.0.2900.2180 ModName: unknown
ModVer: 0.0.0.0 Offset: 6290d8bf

Thanks for any help!
Cindy

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Member Avatar for gemini4

Go to internet options, advanced and uncheck enable 3rd party browser extensions. Restert IE and try again.

Member Avatar for ccbutterfly

WOW!! So easy and it worked like a charm!! THANK YOU THANK YOU THANK YOU!

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