Member Avatar for jung7311

Hi. I have recently used Advanced WindowsCare and Ashampoo WinOptimizer Platinum 3 to clean the junk inside my computer.

After that, I tried to access a web site and got an error message.
I have visited it 3 days ago, and it was fine.

The message I got is:


ERROR
The requested URL could not be retrieved

While trying to retrieve the URL:

The following error was encountered:

* Access Denied.

Access control configuration prevents your request from being allowed at this time. Please contact your service provider if you feel this is incorrect.

Your cache administrator is webmaster.
Generated Wed, 13 Sep 2006 21:26:01 GMT by (squid/2.5.STABLE13-NT)

Can anyone PLEASE help me with this?
Thank you SOOOO much!

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  • Latest Post Latest Post by Adfaw

Dani AI

Generated

The symptoms reported by —an "Access Denied" page coming from a caching proxy—point to the HTTP requests being routed through a proxy or filtering appliance that is denying access, not necessarily a problem with the remote site itself. is correct to suggest restoring any backups if available. Below are focused diagnostic steps and safe recovery options that commonly fix this exact situation.

Suggested diagnostic steps (in order):

  • Verify scope: check the same URL from another device or from the same PC using a different network (mobile data or a public Wi‑Fi). If it loads elsewhere, the cause is local to the original machine.
  • Inspect browser and system proxy settings (Internet Options -> Connections -> LAN Settings on Windows; Firefox/Chrome have their own network settings). Disable any unexpected proxy or automatic configuration script.
  • Check WinHTTP proxy and reset if needed (run Command Prompt as Administrator):
    netsh winhttp show proxy
netsh winhttp reset proxy
  • Inspect the hosts file at C:\Windows\System32\drivers\etc\hosts for suspicious redirects; back it up before editing.
  • Flush DNS and reset networking (Administrator):
    ipconfig /flushdns
netsh winsock reset
  • Test in a private/incognito browser session and after clearing the browser cache.

Context and cautions: the server signature in the original error indicates a Squid proxy handled the request, which usually means a network or proxy ACL is blocking the site (ISP, corporate proxy, or a misconfigured local proxy). System cleaners or registry tools can sometimes change proxy/registry entries or remove software that provided exceptions; avoid making registry edits without a backup.

If the above does not restore access, revert to a System Restore point from before the cleanup (if available) or contact the network/ISP administrator — they may be enforcing the block.

Member Avatar for Adfaw

Hi. I have recently used Advanced WindowsCare and Ashampoo WinOptimizer Platinum 3 to clean the junk inside my computer.

After that, I tried to access a web site and got an error message.
I have visited it 3 days ago, and it was fine.

These type of programs usually do a backup of the things that you delete to clean things up on your computer, you might try finding out where that back up is and have them replace those the files that they destroyed during the process that you think caused the problem.

After you've used the backups try running this program: Spybot Search and Destroy on your computer. And also try this one, . Just click the names and the links will take you directly to their download sites. They are freeware programs and so I'm not trying to sell you anything or something. They might take care of the problem by themselves. I love these programs because they don't charge anything to use and probably never will. I've also never had a problem like you described with them. They should do the same thing as windowscare and WinOptimizer and they're free.

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