Member Avatar for Doc3107

I have a problem with Dell Computers, I'm trying to install a driver for an all in one printer-2710 with wireless features. The computers has just been reformated and the driver download from the website does not work, it won't even start. Answers p[lease let me know

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Member Avatar for ShaneMcP

Try downloading the driver from a hard line connection (ethernet cable). Sometimes downloads can become corrupted when using wireless devices. Try plugging into the network and redownloading.

They could have released a bad driver, but I doubt it.

Check to see if you have spyware and remove it:

First you want to start your computer in safe mode (I say that a lot ).

Repeatedly strike the f8 key while your computer is booting up and select "Safe mode with networking"

Once Safe mode loads, try opening up internet explorer. Head to http://housecall.trendmicro.com and run their spyware/virus utility. Keep running it until it displays no results.

Also try download spybot and adaware. Update those programs and run them both until they don't find anything.

Also head to http://www.trendmicro.com/spyware-scan/
and run that utility.

Member Avatar for Doc3107

Try downloading the driver from a hard line connection (ethernet cable). Sometimes downloads can become corrupted when using wireless devices. Try plugging into the network and redownloading.

They could have released a bad driver, but I doubt it.

Check to see if you have spyware and remove it:

First you want to start your computer in safe mode (I say that a lot ).

Repeatedly strike the f8 key while your computer is booting up and select "Safe mode with networking"

Once Safe mode loads, try opening up internet explorer. Head to http://housecall.trendmicro.com and run their spyware/virus utility. Keep running it until it displays no results.

Also try download spybot and adaware. Update those programs and run them both until they don't find anything.

Also head to http://www.trendmicro.com/spyware-scan/
and run that utility.

Thanks for the info I will try that

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