Member Avatar for dewabo

Sys. HP running XP\SP2
My computer program stops responding on certain programs, one being formatting a hard drive or when I put in a disc in the CD writer. Replaced the orginal cd writer with a cd\dvd writer and the darn thing would read a blank disc as being full or non-writiable. It wouldn't even show a formatt command in the window of actions.
Put the old cd back in the unit and it still ain't acting right. In trouble shooting system I found that the Intel(r) 82801DB LPC interface controller has no driver installed, went to Intel site and looked for this device with no results.
Hp has been as useless as tits on a bore hog in helping me with problem, what with trying to talk to someone in India who halfa-- understands southern english( g-d knows I can't understand them half the time). Can anyone here help me with this?

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  • Latest Post Latest Post by teradost

Dani AI

Generated

Practical checklist and fixes that weren’t covered in the thread (technical, non-opinionated). Ignore the tone of and focus on measurable diagnostics for the hardware/device and optical-drive symptoms reported by .

  1. Capture system and device identifiers
    Run msinfo32 (System Summary) to record system manufacturer/model and BIOS. In Device Manager open the problematic device, Properties → Details → Hardware Ids and copy the VEN/PID strings. Those hardware IDs are the most reliable way to locate the correct chipset/board drivers when vendor sites are confusing.

  2. Chipset / IDE controller steps (common root causes)
    Install the vendor-provided chipset/INF package for the exact model (not just generic brand pages). In Device Manager uninstall any unknown device entries and the IDE ATA/ATAPI channel(s), then reboot so Windows redetects them. Check Primary/Secondary IDE Channel → Advanced Settings and restore Transfer Mode to DMA where available.

  3. Optical-write failure checklist (safe edits to try)
    Backup the registry and create a System Restore point first. Inspect and, if present, remove UpperFilters and LowerFilters at:
    HKLM\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
    Reboot after removal. Temporarily uninstall third-party burning suites (Nero/Roxio) and let Windows use its built-in burner to isolate software conflicts. Test several media brands/types and try the disc in another machine to rule out bad media.

  4. Disk-format / drive health checks
    Run chkdsk /f on the target volume and examine Event Viewer for related errors. Inspect SATA/IDE cables and power connectors. If a drive swap was done earlier, confirm firmware compatibility and try a known-good drive or boot a live USB environment to separate hardware from OS corruption.

Cautions and next steps: always backup user data before low-level fixes. If hardware IDs or Event Viewer entries are posted later, they enable precise driver identification; otherwise, a vendor-specific chipset/INF reinstall or an OS repair install may be required.

Member Avatar for teradost

I'm sure that my halfa--ed understanding of your language (since you do own the English language) has led me to misunderstand your problem, and since I don't want to lead you down the wrong path with a misdiagnosis, I won't be helping you today.

Even if I could overcome my misunderstandings about your problem (you know, with my 10+ years of experience in the IT field, multiple CompTIA and MSFT certifications, graduate degree, etc), I absolutely would not want to offend you with my poor English (although my Caucasian wife, who just happens to be a higher education English teacher, tells me that my English is better than 99% of people she has ever known.)

Have a nice day, and don't forget to tip Habib the cabbie (who's probably sending his daughter to medical school so she can perform brain surgery on people who share lineage with your dumb redneck pedigree.)

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