Member Avatar for uscgal

HI!

I recently installed windows XP on my computer and transferred files over from an older computer. In the process something happened and I cannot open the "My Computer" Icon, nor can I get to my computer drives in anyway other then opening a my documents window and then typing in the drive that I want to see. Normally this wouldn't bother me, but I can click on a drive to save a file or to browse for a file without the program shutting down. I suspected i had a virus, but have run multiple virus and spyware softwares and have come up with nothing. Since this problem occured, my computer will also not completely shut down either. I am turning the computer over to my 87 year old grandmother and want it to be running smooth for her...can you please help? Based on other threads I have read I have downloaded and run hijack this and here is the report:

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\AGRSMMSG.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\PROGRA~1\Grisoft\AVG7\avgw.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\SoftwareDistribution\Download\eb5ff0ae9fdaa24285c4924997a7aa90\update\update.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\WINDOWS\System32\msiexec.exe
C:\unzipped\hijackthis_sfx\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - Global Startup: PowerReg SchedulerV2.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\PROGRAM FILES\AOL TOOLBAR\TOOLBAR.DLL/SEARCH.HTML
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM32\SHDOCVW.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1189894339264
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe

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Member Avatar for bobbyraw

have you tried deleting the present icons. then try recreating the icons.

Member Avatar for meka0822

I can not get my icons to open other that solitiare or paint. "My COmputer" icon won't open or delete. If I would get it to delete, where would I go to goet it back

Member Avatar for Tezdoll

1. Right click on your desktop and go to properties.
2. Go to the Desktop Tab
3. Click the customize button (bottom left)
4. Remove the checkmarks in the GENERAL box
5. click ok
6 Do steps 1 - 3 this time for step 4 add all the check marks back.

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