Member Avatar for flamevt

:eek: I need to delete Internet Explorer so I can reload it again. It is so corrupted that I cannot go to any links either on web pages or in emails. It comes up with a fatal error message. I am running Windows 2000. Can someone please help

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Brief expert summary and practical next steps (Windows 2000)

The problem described by (iexplorer.exe crashing) is commonly caused by damaged system or Internet Explorer component files rather than something that needs a full uninstall. ’s suggestion to try the built-in repair is a sensible first step, and several posters (notably and ) correctly point out that a repair or full OS reinstall sometimes becomes necessary when core IE components are broken.

Low-risk diagnostic / repair sequence to try before reinstalling Windows

  • Log on with an administrative account and check whether IE still crashes in Safe Mode (this isolates third-party add-ins).
  • Run the System File Checker to restore protected Windows files, then re-register common IE DLLs (this often fixes "interface not registered" and similar crashes). Run these from a command prompt as Administrator:
sfc /scannow

regsvr32 %windir%\system32\urlmon.dll
regsvr32 %windir%\system32\actxprxy.dll
regsvr32 %windir%\system32\shdocvw.dll
regsvr32 %windir%\system32\mshtml.dll
regsvr32 %windir%\system32\browseui.dll
regsvr32 %windir%\system32\jscript.dll
regsvr32 %windir%\system32\vbscript.dll
regsvr32 %windir%\system32\oleaut32.dll

Re-registering the DLLs and running SFC are documented repair techniques for IE/Windows system-file problems. (support.microsoft.com)

Additional checks and next actions

  • Run an up-to-date anti-malware scan and test IE under a clean user profile to rule out profile-specific corruption.
  • Keep an alternate browser (as suggested) for web access while troubleshooting.
  • If SFC and DLL re-registration do not stop the crashes, plan a repair (in-place) install or full reinstall of Windows 2000 as a last resort — those procedures require the original installation media and reapplying service packs. ()

Troubleshooting detail to gather for deeper diagnosis: exact crash text, the faulting module name (from the crash dialog or Application Event Log), Windows edition and Service Pack level, and whether the crash is system-wide or limited to one user profile. That information narrows the cause and avoids unnecessary reinstalls.

Recommended Answers

All 11 Replies

Member Avatar for flamevt

I have been able to delete IE 6 but IE5 still gives me the same message Iexplorer.exe has generated errors and the entire program will shut down, which it does. Can anyone help with this. What is the next step

Member Avatar for Mike Feury

Control Panel > Add/Remove Programs > Microsoft Internet Explorer > Repair.

Member Avatar for kc0arf

Hello,

You might wish to try Mozilla's Firefox product. It is nice, fast, stable, and works well.

Christian

Member Avatar for richardmaibes

:eek: I need to delete Internet Explorer so I can reload it again. It is so corrupted that I cannot go to any links either on web pages or in emails. It comes up with a fatal error message. I am running Windows 2000. Can someone please help

Mine was also a real mess. I ended up doing a complete recovery of
windows (XP). It resolved the problem. IE works great now. This
may be a little to drastic for you (at least at this point). Good luck.

Richard

Member Avatar for richardmaibes

:eek: I need to delete Internet Explorer so I can reload it again. It is so corrupted that I cannot go to any links either on web pages or in emails. It comes up with a fatal error message. I am running Windows 2000. Can someone please help

How do I delete Internet Explorer

Member Avatar for gspeaking

Mine was also a real mess. I ended up doing a complete recovery of
windows (XP). It resolved the problem. IE works great now. This
may be a little to drastic for you (at least at this point). Good luck.

Richard

How do you initiate the recovery process? I'm a novice.

Member Avatar for mack sr

In my address block on IE I have this html # 37049
It has taken over my home page.
How do I get rid of it

Member Avatar for dlh6213

Hey to all the newbies here! Unless you have a suggestion to help the original poster, you shouldn't post in this thread; you should start your own new thread for the best response!

Richard -- Control Panel > Add/Remove Programs > Microsoft Internet Explorer > Remove

Speaking -- Control Panel > Add/Remove Programs > Microsoft Internet Explorer > Repair (for IE). Check this thread to reinstall Windows: http://www.daniweb.com/techtalkforums/thread6632.html

Mack -- You should follow the tips in this thread:
http://www.daniweb.com/techtalkforums/thread5690.html
If you still have a problem, post a hijackthis log (explained in that thread) in the Security forum.

Firefox is a good browser but there are some sites you can not access with it, in particular Windows Update, so if you use it, you should keep IE as a backup.

Member Avatar for DMR

Hey to all the newbies here! Unless you have a suggestion to help the original poster, you shouldn't post in this thread; you should start your own new thread for the best response!...

Yes, all true.

For more info, please read our full posting guidelines here:

http://www.daniweb.com/techtalkforums/faq.php?faq=daniweb_faq#faq_rules

Thanks.

Member Avatar for Kamex

Can't you just install a new copy overtop? This has fixed a lot of my IE problems.

Member Avatar for felgall

Internet Explorer is fully integrated into the operating system. I have seen a number of IE problems that a complete reinstall of IE didn't fix. The only way to correct some IE problems is to do a reinstall of the operating system.

The integration of IE into the operating system is one of the reasons why it is more vulnerable and has hundreds more security holes than the alternative browsers that are not integrated.

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