‡‡Please print out or copy this page to Notepad since you will can not have any of browsers open while you
are fixing this and follow it.
‡‡Please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8 (Repeatedly).
3) Instead of Windows loading as normal, a menu should appear
4) Use the up arrow key to highlight Safe Mode and press Enter.
‡‡Please run HijackThis and click "Scan". Place checks next to the following entries if still present in the
code and
close all browser and other windows except for HijackThis, and click "Fix Checked".
O4 - HKCU\..\Run: [SVCHOST.EXE] C:\WINDOWS\system32\drivers\svchost.exe
O20 - Winlogon Notify: __c0042D22 - C:\WINDOWS\system32\__c0042D22.dat (file missing)
O20 - Winlogon Notify: __c00C3FCC - C:\WINDOWS\system32\__c00C3FCC.dat (file missing)
‡‡Run your Antivirus and do a full scan remember this is all in safe mode.
‡‡Reboot into Normal Mode.
‡‡Please take the following steps with the Internet Explorer:
Internet Explorer -> Tools -> Internet Options -> Advanced -> Click - Restore advanced Settings -> Click - Reset... -> Click
- OK
‡‡Do another scan with HiJackThis in normal windows mode and post your new log file here for final verification. Make sure it
is a new log file.
Also let me know how the systems …