Member Avatar for Tuguldurizm

hello everyone, My friend gave me this great E228WFP monitor.But it has this inch wide horizontal line in it.
http://img854.imageshack.us/img854/5610/img00009201201082021.jpg
http://img542.imageshack.us/img542/8313/img00008201201082020.jpg
http://img820.imageshack.us/img820/963/img00007201201082020.jpg
As you can see, line is bit transparent. I am pretty sure its technical issue, i still can dark line even after i turn it off.

My question is how can i fix it? what i need to buy and where can i buy parts?

thanks

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  • Latest Post Latest Post by rubberman
Member Avatar for rubberman

Please post an image of the entire screen with this showing. It is a technical issue, but what is causing it can be one of several things. Do you know if this is a fluorescent backlight, or is it an LED backlight model? If you don't know, I can probably find out.

Member Avatar for rubberman

Please post an image of the entire screen with this showing. It is a technical issue, but what is causing it can be one of several things. Do you know if this is a fluorescent backlight, or is it an LED backlight model? If you don't know, I can probably find out.

Ok. It is a CCFL edgelight system - or in layman's terms, a Charged-Coupled Florescent back light where the "bulbs" are on the edges of the system. That means that this problem is probably not due to the backlighting. Is it still under warranty? Even if not, contacting Dell tech support (they have a decent online chat system) may at least tell you what the specific problem may be, and how much it will cost to fix, if not under warranty.

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