Problems with Downloader.Mislead.App and SpywareBot

[ChummyCakes]

Hi. I first posted this in the Windows XP Forum, mistakenly.

7 days ago, we started getting redirected to arbitrary websites, our 'Windows XP Home' computer (with 6 separate profiles) suddenly got very slow, and we crashed alot. Norton Systemworks 2007 did not stop initially whatever hit us and could not remove it, but notified us of the presence of Trojan.Vundo and Downloader.Mislead.App security breaches all the time. Norton's Tech support wanted $100 to 'help'. I said no thanks. But after updating everything (Windows, Norton) and downloading and running Windows Defender, AVG Anit-Spyware v7.5, ATF-Cleaner, HijackThis, Kapersky Online Virus Scanner, and SpyBot SD, we still had Norton notifications of breaches and we still had website redirections. AND SO, I downloaded, paid for, and ran SpywareBot, which I did only because their free 'search' was the only one over two days that claimed to find Trojan.Vundo and Downloader.Mislead.App on our computer. I'm not sure any of this has really fixed things, but today Norton has found Trojan.Vundo ONLY A FEW TIMES.

My co-worker, a member, told me SpywareBot was bads news and suggested we were not out of the woods.

Below, I have attached our latest HijackThis Logfile for your consideration.

Please Help.

ps: I have 'fixed problems' with various software listed above, even when I was presented with scary-sounding warnings about how severe the consequences could be.

Logfile of HijackThis v1.99.1
Scan saved at 6:20:38 PM, on 12/12/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\svchost.exe
c:\WINDOWS\system32\ZuneBusEnum.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\SBC Self Support Tool\bin\mpbtn.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HijackThis\hjtscan.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.nytimes.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.google.com/ig/dell?hl=en&...us&ibd=0060921
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\common\yiesrvc.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\common\YIeTagBm.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: (no name) - {9ED628BA-3675-4E34-A898-4FEC5F37A624} - C:\WINDOWS\system32\jkhfe.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [EPSON Stylus Photo R220 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAIA.EXE /P30 "EPSON Stylus Photo R220 Series" /O6 "USB001" /M "Stylus Photo R220"
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [NSWosCheck] C:\Program Files\Norton SystemWorks\osCheck.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [6c153f40] rundll32.exe "C:\WINDOWS\system32\lmgahgor.dll",b
O4 - HKLM\..\Run: [Zune Launcher] "c:\Program Files\Zune\ZuneLauncher.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SpywareBot] C:\Program Files\SpywareBot\SpywareBot.exe -boot
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Norton GoBack.lnk = C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
O4 - Global Startup: Norton System Doctor.LNK = C:\Program Files\Norton SystemWorks\Norton Utilities\SYSDOC32.EXE
O4 - Global Startup: SBC Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: SBC Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\common\yiesrvc.dll
O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/par...an_unicode.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/sh...1/mcinsctl.cab
O16 - DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} (Microsoft Terminal Services Client Control (redist)) - https://aa1.mitchellandmouat.com/Remote/msrdp.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: wincqt32 - wincqt32.dll (file missing)
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: GoBack Polling Service (GBPoll) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: MSSQL$MICROSOFTSMLBIZ - Unknown owner - C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe" -sMICROSOFTSMLBIZ (file missing)
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: SQLAgent$MICROSOFTSMLBIZ - Unknown owner - C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlagent.EXE" -i MICROSOFTSMLBIZ (file missing)
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

[crunchie]

Hi and welcome to Daniweb :).

Two pieces of free advice; Norton is rubbish and most "paid for" anti-malware tools are not worth the money!

==

You still have trash from Vundo present, so if you can, get a refund for Spywarebot.

==

Hi. First of all you need to update hijackthis to version 2.0.2.

==

• You must download it to and run it from your Desktop
• Now STOP all your monitoring programs (Antivirus/Antispyware, Guards and Shields) as they could easily interfere with ComboFix.
• Double click combofix.exe & follow the prompts.
• When finished, it will produce a log. Please save that log to post in your next reply along with a fresh HJT log
• Re-enable all the programs that were disabled during the running of ComboFix..

Note:
Do not mouse-click combofix's window while it is running. That may cause it to stall.

CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

[ChummyCakes]

Thanks for the welcome. I took your suggestion and have attached a recent hijackthis log plus two combofix logs. There are two of the latter because after running the first, I realized my son had programs open in his profile, so I ran the second after shutting him down.

Anyway, I appreciate your time and thoughts.

Instead of norton and sbywarebot, what do you recommend for protection?

[crunchie]

If you want a 'paid' for AV, I would suggest Kaspersky or NOD32. Free AV's such as Avast, AVG are excellent too. I use Avast and have had no problems for a year. I also do not use Internet Explorer.
AVG antispyware would be a better solution than spywarebot too.

==

Please go to Jotti's or to virustotal and have this file scanned. Post the results back here.

C:\Documents and Settings\ann\yupdctr.exe

====

A. Please RUN HijackThis

1. Click the SCAN button to produce a log.
   
2. Place a check mark beside each one of the following items:

   O2 - BHO: (no name) - {9ED628BA-3675-4E34-A898-4FEC5F37A624} - C:\WINDOWS\system32\jkhfe.dll

   O4 - HKLM\..\Run: [6c153f40] rundll32.exe "C:\WINDOWS\system32\lmgahgor.dll",b
   O4 - HKUS\S-1-5-21-4031795748-2186782157-3087635380-1009\..\Run: [DDC] C:\DOCUME~1\cooper\LOCALS~1\Temp\vwoiydhg.exe (User 'cooper')
   O4 - HKUS\S-1-5-21-4031795748-2186782157-3087635380-1009\..\Run: [cmds] rundll32.exe C:\WINDOWS\system32\jkhfe.dll,c (User 'cooper')
   O4 - HKUS\S-1-5-21-4031795748-2186782157-3087635380-1009\..\Run: [6c153f40] rundll32.exe "C:\DOCUME~1\cooper\LOCALS~1\Temp\daiiwjmi.dll",b (User 'cooper')

   O20 - Winlogon Notify: wincqt32 - wincqt32.dll (file missing)

3. Now with all the items selected, and all windows closed except for HJT, delete them by clicking the FIX checked button. Close the HijackThis window.

B. 1. Please open Notepad

• Click Start , then Run
• Type notepad .exe in the Run Box.

2. Now copy/paste the entire content of the codebox below into the Notepad window:

File::
C:\WINDOWS\system32\jkhfe.dll
C:\WINDOWS\system32\lmgahgor.dll
C:\DOCUME~1\cooper\LOCALS~1\Temp\vwoiydhg.exe
C:\DOCUME~1\cooper\LOCALS~1\Temp\daiiwjmi.dll

Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

3. Save the above as CFScript.txt

4. Now STOP all your monitoring programs (Antivirus/Antispyware, Guards and Shields) as they could easily interfere with ComboFix.

5. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.

[IMG]http://i5.photobucket.com/albums/y153/crunchie1/CFScript.gif[/IMG]

6. After reboot, (in case it asks to reboot), please re-enable all the programs that were disabled during the running of ComboFix then post the following reports/logs into your next reply:

• Combofix.txt
• A new HijackThis log.

CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

[ChummyCakes]

Hi.

Jotti's found nothing (status OK) on the file you recommended I scan, but I did not see a way to produce a report to attach. I copy / pasted the webpage instead and attached it as a .DOC. Hopefully this is safe and complete enough for you (and me).

I also am not sure I properly did what you asked for your HJT and ComboFix requests. Most of the files you asked me to check did not exist on the latest HJT scan. Only "020 - Winlog Notify . . . " was there, so I removed it.

With respect to ComboFix, there was no "Start" or "Run" buttons in Notepad. I simply copy / pasted your codebox contents onto a blank Notepad page and saved it as CFScript.txt. From there, I following your directions.

Both reports / logs are posted, plus the Jotti's page.

Two follow-up questions:
1. What is the best way to remove SpywareBot, assuming that uninstall wouldn't be complete?
2. What's browser do you recommend? Is it because Internet Explorer is inherently unsecure?

Thanks.

[crunchie]

File appears to be ok :). I know there is no "Start, Run" in Notepad, it was directions on how to open notepad :).
Spywarebot should be able to be uninstalled from add/remove. Once done, run hijackthis and delete any entries referencing it.
I recommend the opera browser and have used it almost exclusively for about four years. IE is the target of the majority of malware and as such, should be avoided imo.

==

Logs look ok. How is the pc now?

[ChummyCakes]

All is well. No signs of trouble for a few days. Thank you for your time and effort.

[crunchie]

No worries :).

Now that your PC is clean you need to follow these easy steps to keeping it this way:

Download CCleaner and install, then run it. It will clear out your temp folders.

1. Uncheck "Cookies" under "Internet Explorer".
2. Click on Run Cleaner in the lower right-hand corner. This can take quite a while to run.
3. Close when finished.

Secure your Internet Explorer by going here and following the instructions there.

Better yet, use an alternative browser! Download FireFox and give it a run. It is far more secure than Internet Explorer. Or, you can get Opera which in my opinion, is better still.

Use a firewall to help prevent your PC's control being usurped by undesireables. There is a link to a good, free firewall in my signature.

Install and keep updated, AVG anti-spyware, Ad-Aware SE and Spybot S&D.
Run them all on a regular basis, following the maker's recommendations.

Install an anti-virus. There are some good, free AV's available today. Make sure that it is updated regularly and have it scan your system often.

Check for Windows Updates. Microsoft regularly post updates for your systems safe running. Make sure to take advantage of this. Reboot when installed and return to make sure there are no others.

Empty the Recycle Bin.

For XP users.
After something like this it is a good idea to Flush the Restore Points and start fresh.
To flush the XP system Restore Points.

Go to Start | Run and type msconfig and press enter.

When msconfig opens, click the Launch System Restore Button.
On the next page, click the System Restore Settings link on the left.

Check the box labelled 'Turn off System restore'.

Reboot. Go back in and Turn System Restore Back on. A new Restore Point will be created.

Note that all previous restore points will be lost.

===============

If you have any more problems, post back.

-

Happy surfing,

crunchie.

[ChummyCakes]

Thanks, I was thinking about asking you what you recommended for best hygiene. I'll be taking your suggestions.

One last thing (that I originally thought was unrelated). I posted a query a few days back on the Windows XP Forum entitled "Rundll Problems" and I now I am not so sure it's unrelated to all the clean-up I've been doing. The responses I gotten have yet to help (note: I haven't followed-through on the last one because I'm worried it's beyond me).

What's the chance you could have a look and let me know if it's just unfinished clean-up business? Or, is there a way I can make it easier for you by linking that thread to this one?

Thanks again.

[crunchie]

Thanks, I was thinking about asking you what you recommended for best hygiene. I'll be taking your suggestions.

One last thing (that I originally thought was unrelated). I posted a query a few days back on the Windows XP Forum entitled "Rundll Problems" and I now I am not so sure it's unrelated to all the clean-up I've been doing. The responses I gotten have yet to help (note: I haven't followed-through on the last one because I'm worried it's beyond me).

What's the chance you could have a look and let me know if it's just unfinished clean-up business? Or, is there a way I can make it easier for you by linking that thread to this one?

Thanks again.

We will have a look with the following;

Go here and download then run Silent Runners.vbs. Right click on the download link and select Save Target As. Save it to the desktop or to a folder in a permanent directory. It generates a log which will be created in the same folder you are running it from. Please post the information back in this thread.
If you have a script blocking program, please allow the file to run. It is not malicious.

[ChummyCakes]

Hi. I've been away for a few days.

I tried downloading and running Silent Runners but it didn't work. I even tried disabling Comodo, but all I ever got was a "starting download" prompt from Firefox. This, after right-clicking on the Download link as you suggested. Doing this placed "sr_download" on my desktop, but when I double-clicked the file, I got sent to another webpage. It was there that I tried 'save link as' on the 'click here' prompt for revision 55 and got the endless "starting download" teaser.

Am I doing something wrong?

Thanks.

[crunchie]

Can you try retrieveing it with Internet Explorer? If you cannot get it, PM me your email and I will send it to you.

[Soximus]

Hello,

I've read and re-read this thread, but it seems as though this problem needs an individualized approach, so I've pasted in the most recent HJT log below. I really hope someone can help me (crunchie? Are you out there?), since my machine has essentially been broken for two weeks now.

My problem seems different than the OP's, though, so I'm a bit worried. Here's what I'm encountering:

--Downloader.Mislead.app found by Symantec anti-virus (corporate) repeatedly, even after quarantine/delete (which it tells me is successful...)
--Spybot S&D finds nothing major (a couple of tracking cookies after the latest scan)
--The machine will randomly do something that I thought was a BSOD while it is idling (when booted into normal mode, XP Pro, SP2)
--However, these sort-of BSOD's can be interrupted by hitting any key, at which point the machine resumes functioning as though nothing happened. If I don't hit a key, it reboots.
--A weird folder is continually created in the registry called rhc30bj0ej17.exe (the file associated with Downloader.Mislead.app, apparently

I hope you can help! Also, please let me know which mode I should boot into to execute the things you advise (safe mode, safe mode w/ networking, regular mode).

Thank you.

HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:40:08 AM, on 8/11/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\AvidSDMService.exe
C:\PROGRA~1\SYMANT~2\SYMANT~1\DefWatch.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\PROGRA~1\SYMANT~2\SYMANT~1\Rtvscan.exe
C:\Program Files\Dantz\Retrospect\retrorun.exe
C:\PROGRA~1\Dantz\RETROS~1\wdsvc.exe
C:\Documents and Settings\All Users\Application Data\zqropqng\lszujixs.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\NETGEAR\WG311 Wireless Smart Configuration\Utility\NetgearAG.exe
C:\WINDOWS\CTHELPER.EXE
C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe
C:\WINDOWS\system32\WDBtnMgr.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\PROGRA~1\SYMANT~2\SYMANT~1\vptray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Autobahn\mlb-nexdef-autobahn.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (file missing)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [SBDrvDet] "C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe" /r
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [AS01_Netgear] "C:\Program Files\NETGEAR\WG311 Wireless Smart Configuration\Utility\NetgearAG.exe" -hide
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
O4 - HKLM\..\Run: [CanonSolutionMenu] "C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe" /logon
O4 - HKLM\..\Run: [CanonMyPrinter] "C:\Program Files\Canon\MyPrinter\BJMyPrt.exe" /logon
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe"
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe"
O4 - HKLM\..\Run: [WD Button Manager] WDBtnMgr.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~2\SYMANT~1\vptray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKLM\..\Policies\Explorer\Run: [A0SJfOQ9Hb] C:\Documents and Settings\All Users\Application Data\zqropqng\lszujixs.exe
O4 - Global Startup: MLB.TV NexDef Plug-in.lnk = C:\Program Files\Autobahn\mlb-nexdef-autobahn.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Bodog Poker - {F47C1DB5-ED21-4dc1-853E-D1495792D4C5} - C:\Program Files\Bodog Poker\BPGame.exe (file missing)
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1125873213200
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll (file missing)
O21 - SSODL: mntdbinfo - {0CB68836-D036-8F39-7D8D-0946CE6038A9} - C:\Program Files\ujbefxd\mntdbinfo.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Avid SDM Service (AvidSDMService) - Avid Technology, Inc. - C:\WINDOWS\system32\AvidSDMService.exe
O23 - Service: Avid Startup (AvidStartup) - Unknown owner - C:\WINDOWS\system32\AvidStartup.exe
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~2\SYMANT~1\DefWatch.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~2\SYMANT~1\Rtvscan.exe
O23 - Service: Retrospect Launcher (RetroLauncher) - Dantz Development Corporation - C:\Program Files\Dantz\Retrospect\retrorun.exe
O23 - Service: Retrospect Helper - Dantz Development Corporation - C:\Program Files\Dantz\Retrospect\rthlpsvc.exe
O23 - Service: Retrospect WD Service (RetroWDSvc) - Dantz Development Corporation - C:\PROGRA~1\Dantz\RETROS~1\wdsvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

--
End of file - 7193 bytes

[jholland1964]

Hello Soximus, Welcome
Please begin your own NEW thread listing all the information you have given here and then you can be helped quicker and better. Never a good idea to post your problem in somebody else's thread. Fixes get mixed up that way. Plus this thread is well over 6 months old
Judy