URGENT VIRUS Problem - PLEASE HELP

Question

CountryMusicFan 0 Newbie Poster

16 Years Ago

When I turn on my Computer it is running Windows XP and have Norton Internet Security. I have ran McAfee Free Virus Scan, Norton, Spyware programs and it comes up with nothing, but there is something wrong. What happening is I turn my computer on and a lot of Symantec Proxy Email Messages start popping up saying that my Spam Mail can't be sent. They just keep popping up with different Subject lines. I had to finally turn off the outgoing email monitor on Norton, so that I could be able to see the screen and post this. PLEASE HELP !!!!!

Here is my Hijack log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:36:02 AM, on 12/19/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\wt\updater\wcmdmgr.exe
C:\WINDOWS\LTMSG.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\SSC Service Utility\ssc_serv.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\regsvr32.exe
C:\Program Files\SecCenter\scprot4.exe
C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WUSB54Gv4.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navw32.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [wcmdmgr] C:\WINDOWS\wt\updater\wcmdmgrl.exe -launch
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [LTMSG] LTMSG.exe 7
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SSC Service Utility] C:\Program Files\SSC Service Utility\ssc_serv.exe /s
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [vqzcxsxy] rundll32.exe "C:\Program Files\vqzcxsxy\pctmlepy.dll",Init
O4 - HKLM\..\Run: [tohobqxy] regsvr32 /u "C:\Documents and Settings\All Users\Application Data\tohobqxy.dll"
O4 - HKLM\..\Run: [SC2] C:\Program Files\SecCenter\scprot4.exe
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-18\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'Default user')
O4 - .DEFAULT User Startup: AutoPlay.exe (User 'Default user')
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {3451DEDE-631F-421C-8127-FD793AFC6CC8} - https://www-secure.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1109386769733
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {CA11EB7C-1C85-4577-8A49-9E28EFB30184} (UMediaPlayer Class) - http://www.umediaserver.net/bin/UMediaControl4.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/mcfscan/2,2,0,5188/mcfscan.cab
O20 - AppInit_DLLs: C:\WINDOWS\system32\win32arear.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: WUSB54Gv4SVC - GEMTEKS - C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exe

--
End of file - 9282 bytes

windows-virus

3 Contributors
9 Replies
333 Views
1 Day Discussion Span
Latest Post 16 Years Ago Latest Post by Suspishio

Suspishio 32 Posting Virtuoso

16 Years Ago

The below HJT items look dead dodgy to me.
---------------------------------------------------------
O4 - HKLM\..\Run: [vqzcxsxy] rundll32.exe "C:\Program Files\vqzcxsxy\pctmlepy.dll",Init
O4 - HKLM\..\Run: [tohobqxy] regsvr32 /u "C:\Documents and Settings\All Users\Application Data\tohobqxy.dll"
---------------------------------------------------------

I suggest you locate these dll files and note the date and time they were created. Then look in the Windows, Windows\32, Program Files, C:\ for folders or executable files created at the same time or within a minute of that time. Note everything including the dates/times. Rename all SYS, INF, DAT, DLL, EXE, VBS files that match the date/time criteria. I suggest that you add .JUNK to the file name in case you need to do any reinstating.

If you are confident to use REGEDIT, run this program. First EXPORT the entire registry to a safe place in case you need to restore it. Then remove the registry entries referred to in the HJT, looking for referenced keys; delete these keys too. Especially removing the RUN entry should stop it the trojan from loading at boot up.

Reboot the PC and see if it has stopped the phenomenon. If not, you're going to have to repeat the process with this hard disk slaved or attached to another PC. This is because the trojan is running and can't be removed while it is running.

There are other methods that you'll have noticed in the various threads in this forum; but one of those experts would need to take you through it.

The method I've outlined is detailed in a post I made on 3-Sep under the mis-spelt search term "Virtunonde"; of course this method works.

Good luck and keep us informed.

Suspishio 32 Posting Virtuoso

16 Years Ago

I appreciate your post, but the Symantec Proxy Email Messages are still popping up. Thanks for trying to help though.
Hopefully I can get it fixed pretty soon.

Did you do all that I suggested?

You haven't provided much more by way of information. We're here hundreds of miles away from you and only you know what you've done and what you see.

crunchie 990 Most Valuable Poster

16 Years Ago

Try this too please;

Save it to your Desktop
Now STOP all your monitoring programs (Antivirus/Antispyware, Guards and Shields)
Click on your START button and choose Run. Then copy/paste the entire content of the following quotebox (Including the "" marks and the Symbols) into the run box.

"%userprofile%\desktop\ComboFix.exe" /KillAll
[IMG]http://i5.photobucket.com/albums/y153/crunchie1/RunBox_KillAll.jpg[/IMG]
Click OK and this will start ComboFix.
When finished, it will produce a log. Please save that log to a Notepad File and include it in your next reply along with a fresh HJT log.

Note:
Do not mouse-click combofix's window while it is running. That may cause it to stall.

* Re-enable all the programs that were disabled prior to the running of ComboFix.

* Post the following logs/Reports:

ComboFix.txt
Fresh HijackThis log run after all the other tools have performed their cleanup.

CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

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CountryMusicFan 0 Newbie Poster · Answer 1 · 2007-12-20T09:56:29+00:00

I appreciate your post, but the Symantec Proxy Email Messages are still popping up. Thanks for trying to help though.

Hopefully I can get it fixed pretty soon.

CountryMusicFan 0 Newbie Poster · Answer 2 · 2007-12-21T02:42:10+00:00

Here is my ComboFix & HiJack Logs.

First is ComboFix Log:

ComboFix 07-12-20.1 - Owner 2007-12-20 14:08:46.1 - NTFSx86
Microsoft Windows XP Home Edition  5.1.2600.2.1252.1.1033.18.663 [GMT -6:00]
Running from: C:\Documents and Settings\Owner\desktop\ComboFix.exe
Command switches used :: /KillAll
* Created a new restore point
.


(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.


C:\Program Files\Helper
C:\Program Files\Helper\superfindout.dll
C:\Program Files\SecCenter
C:\Program Files\SecCenter\scprot4.exe
C:\Program Files\SecCenter\scprot4.exe~
C:\Program Files\VideoAccessCodec
C:\Program Files\VideoAccessCodec\install.ico
C:\Program Files\Xvvarjsw
C:\Program Files\Xvvarjsw\ifprpvbc.dll
C:\WINDOWS\SYSTEM32\ehkmp.ini
C:\WINDOWS\SYSTEM32\ehkmp.ini2
C:\WINDOWS\system32\ljjghfe.dll
C:\WINDOWS\system32\njprckha
C:\WINDOWS\system32\njprckha\bg1.gif
C:\WINDOWS\system32\njprckha\bgtop.gif
C:\WINDOWS\system32\njprckha\bottom1.gif
C:\WINDOWS\system32\njprckha\essentials.gif
C:\WINDOWS\system32\njprckha\icon1.ico
C:\WINDOWS\system32\njprckha\install1.gif
C:\WINDOWS\system32\njprckha\left1.gif
C:\WINDOWS\system32\njprckha\li.gif
C:\WINDOWS\system32\njprckha\logo.gif
C:\WINDOWS\system32\njprckha\main.htm
C:\WINDOWS\system32\njprckha\mainframe.htm
C:\WINDOWS\system32\njprckha\njprckha1.exe
C:\WINDOWS\system32\njprckha\njprckha3.exe
C:\WINDOWS\system32\njprckha\reinstall1.gif
C:\WINDOWS\system32\njprckha\right1.gif
C:\WINDOWS\system32\njprckha\s1.htm
C:\WINDOWS\system32\njprckha\s2.htm
C:\WINDOWS\system32\njprckha\s3.htm
C:\WINDOWS\system32\njprckha\SMTop1.gif
C:\WINDOWS\system32\njprckha\SMTop2.gif
C:\WINDOWS\system32\njprckha\SMTop3.gif
C:\WINDOWS\system32\njprckha\SMTop4.gif
C:\WINDOWS\system32\njprckha\soft1_off.gif
C:\WINDOWS\system32\njprckha\soft1_off_ext.gif
C:\WINDOWS\system32\njprckha\soft1_on.gif
C:\WINDOWS\system32\njprckha\soft1_on_ext.gif
C:\WINDOWS\system32\njprckha\soft2_off.gif
C:\WINDOWS\system32\njprckha\soft2_off_ext.gif
C:\WINDOWS\system32\njprckha\soft2_on.gif
C:\WINDOWS\system32\njprckha\soft2_on_ext.gif
C:\WINDOWS\system32\njprckha\soft3_off.gif
C:\WINDOWS\system32\njprckha\soft3_off_ext.gif
C:\WINDOWS\system32\njprckha\soft3_on.gif
C:\WINDOWS\system32\njprckha\soft3_on_ext.gif
C:\WINDOWS\system32\njprckha\softbottom_off.gif
C:\WINDOWS\system32\njprckha\softbottom_on.gif
C:\WINDOWS\system32\njprckha\softleft_off.gif
C:\WINDOWS\system32\njprckha\softleft_on.gif
C:\WINDOWS\system32\njprckha\top1.gif
C:\WINDOWS\system32\njprckha\top2.gif
C:\WINDOWS\system32\njprckha\turnoff1.gif
C:\WINDOWS\system32\njprckha\turnon1.gif
C:\WINDOWS\system32\pmkhe.dll
C:\WINDOWS\system32\swcaqaxs.dll
C:\WINDOWS\system32\xpdx.sys


.
(((((((((((((((((((((((((((((((((((((((   Drivers/Services   )))))))))))))))))))))))))))))))))))))))))))))))))


.
-------\xpdx



(((((((((((((((((((((((((   Files Created from 2007-11-20 to 2007-12-20  )))))))))))))))))))))))))))))))
.


2007-12-20 01:18 . 2007-12-20 01:27 <DIR>    d--------   C:\Becky & Etc Calls Various Order
2007-12-20 00:34 . 2007-12-20 00:34 <DIR>    d--------   C:\Documents and Settings\Gia Glover\Application Data\Grisoft
2007-12-19 20:12 . 2007-12-19 20:12 89,717,162  --a------   C:\Registy BackUp.reg
2007-12-19 13:56 . 2007-12-19 13:56 230 --a------   C:\WINDOWS\SYSTEM32\spupdsvc.inf
2007-12-18 21:41 . 2007-10-10 17:55 6,065,664   --a------   C:\WINDOWS\SYSTEM32\dllcache\ieframe.dll
2007-12-18 21:41 . 2007-06-30 21:31 2,455,488   --a------   C:\WINDOWS\SYSTEM32\dllcache\ieapfltr.dat
2007-12-18 21:41 . 2007-06-30 21:36 991,232 --a------   C:\WINDOWS\SYSTEM32\dllcache\ieframe.dll.mui
2007-12-18 21:41 . 2007-10-10 17:55 459,264 --a------   C:\WINDOWS\SYSTEM32\dllcache\msfeeds.dll
2007-12-18 21:41 . 2007-10-10 17:55 383,488 --a------   C:\WINDOWS\SYSTEM32\dllcache\ieapfltr.dll
2007-12-18 21:41 . 2007-10-10 17:55 267,776 --a------   C:\WINDOWS\SYSTEM32\dllcache\iertutil.dll
2007-12-18 21:41 . 2007-10-10 17:55 63,488  --a------   C:\WINDOWS\SYSTEM32\dllcache\icardie.dll
2007-12-18 21:41 . 2007-10-10 17:55 52,224  --a------   C:\WINDOWS\SYSTEM32\dllcache\msfeedsbs.dll
2007-12-18 21:41 . 2007-10-10 04:59 13,824  --a------   C:\WINDOWS\SYSTEM32\dllcache\ieudinit.exe
2007-12-18 20:32 . 2007-12-18 20:32 <DIR>    d--------   C:\Documents and Settings\Sonya Glover\Application Data\Grisoft
2007-12-18 02:56 . 2007-12-18 13:35 <DIR>    d--------   C:\Documents and Settings\Owner\DoctorWeb
2007-12-18 02:26 . 2007-12-18 02:26 <DIR>    d--------   C:\Documents and Settings\Owner\Application Data\Grisoft
2007-12-18 02:26 . 2007-05-30 06:10 10,872  --a------   C:\WINDOWS\SYSTEM32\drivers\AvgAsCln.sys
2007-12-18 02:25 . 2007-12-18 02:25 <DIR>    d--------   C:\Documents and Settings\All Users\Application Data\Grisoft
2007-12-17 21:54 . 2007-12-17 21:54 <DIR>    d--------   C:\WINDOWS\McAfee.com
2007-12-17 20:12 . 2007-12-17 20:12 59  --a------   C:\WINDOWS\SYSTEM32\winsms.dll
2007-12-17 20:12 . 2007-12-17 20:13 2   --a------   C:\-793754567
2007-12-17 20:10 . 2007-12-19 20:04 <DIR>    d--------   C:\Program Files\Wrnqepqq
2007-12-17 20:10 . 2007-12-19 20:04 <DIR>    d--------   C:\Program Files\vqzcxsxy
2007-12-17 19:05 . 2002-04-21 15:26 49,152  --a------   C:\WINDOWS\SYSTEM32\MultiSZ.dll
2007-12-17 15:37 . 2007-12-17 15:40 24  ---hs----   C:\WINDOWS\S5A411FFF.tmp
2007-12-17 13:50 . 2007-12-19 17:47 <DIR>    d--h-----   C:\~cevts_001_tmp.dir
2007-12-17 13:25 . 2007-12-17 13:29 <DIR>    d--------   C:\WINDOWS\SYSTEM32\NtmsData
2007-12-17 12:49 . 2007-12-17 12:49 <DIR>    d--------   C:\Documents and Settings\Owner\Application Data\DAEMON Tools
2007-12-17 12:45 . 2007-12-17 12:45 715,248 --a------   C:\WINDOWS\SYSTEM32\drivers\sptd.sys
2007-12-07 01:27 . 2007-12-07 01:26 737,280 --a------   C:\WINDOWS\iun6002.exe
2007-12-07 01:27 . 2007-10-22 23:31 1,943   --a------   C:\WINDOWS\WININIT.INI.BAK
2007-12-07 01:26 . 2007-12-07 01:29 <DIR>    d--------   C:\Program Files\Replay Music 2
2007-12-07 01:26 . 2007-12-07 01:26 <DIR>    d--------   C:\Program Files\Replay Music
2007-11-30 23:57 . 2007-11-30 23:57 317,616 --a------   C:\WINDOWS\SYSTEM32\drivers\srtspl.sys
2007-11-30 23:57 . 2007-11-30 23:57 279,088 --a------   C:\WINDOWS\SYSTEM32\drivers\srtsp.sys
2007-11-30 23:57 . 2007-11-30 23:57 43,696  --a------   C:\WINDOWS\SYSTEM32\drivers\srtspx.sys
2007-11-30 23:57 . 2007-11-30 23:57 10,549  --a------   C:\WINDOWS\SYSTEM32\drivers\srtspx.cat
2007-11-30 23:57 . 2007-11-30 23:57 10,549  --a------   C:\WINDOWS\SYSTEM32\drivers\srtspl.cat
2007-11-30 23:57 . 2007-11-30 23:57 10,545  --a------   C:\WINDOWS\SYSTEM32\drivers\srtsp.cat
2007-11-30 23:57 . 2007-11-30 23:57 1,430   --a------   C:\WINDOWS\SYSTEM32\drivers\srtspl.inf
2007-11-30 23:57 . 2007-11-30 23:57 1,421   --a------   C:\WINDOWS\SYSTEM32\drivers\srtspx.inf
2007-11-30 23:57 . 2007-11-30 23:57 1,415   --a------   C:\WINDOWS\SYSTEM32\drivers\srtsp.inf


.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2007-12-20 20:23    ---------   d-----w C:\Program Files\Common Files\Symantec Shared
2007-12-20 19:54    ---------   d-----w C:\Documents and Settings\All Users\Application Data\Symantec
2007-12-19 06:10    ---------   d-----w C:\Program Files\Trend Micro
2007-12-19 04:43    ---------   d-----w C:\Program Files\PC-Doctor for Windows XP
2007-12-18 18:59    ---------   d-----w C:\Documents and Settings\Owner\Application Data\AdobeUM
2007-12-18 03:04    805 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.INF
2007-12-18 03:04    123,952 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.SYS
2007-12-18 03:04    10,740  ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.CAT
2007-12-18 03:04    ---------   d-----w C:\Program Files\Symantec
2007-12-18 01:05    ---------   d-----w C:\Program Files\ahead
2007-12-17 22:35    ---------   d-----w C:\Program Files\MediaFACE II
2007-12-14 22:19    ---------   d-----w C:\Program Files\WMR11
2007-11-18 06:08    ---------   d-----w C:\Program Files\Norton Internet Security
2007-11-17 00:05    ---------   d-----w C:\Documents and Settings\Owner\Application Data\Intuit
2007-11-17 00:04    ---------   d-----w C:\Program Files\Intuit
2007-11-17 00:04    ---------   d-----w C:\Program Files\Common Files\supportsoft
2007-11-16 23:59    ---------   d-----w C:\Program Files\Common Files\Intuit
2007-11-16 23:58    ---------   d-----w C:\Program Files\Common Files\AnswerWorks 4.0
2007-11-16 23:57    ---------   d-----w C:\Documents and Settings\All Users\Application Data\Intuit
2007-11-16 23:55    ---------   d-----w C:\Program Files\MSXML 4.0
2007-11-16 23:55    ---------   d-----w C:\Documents and Settings\All Users\Application Data\COMMON FILES
2007-11-16 20:11    ---------   d-----w C:\Program Files\Common Files\SWF Studio
2007-11-13 10:25    20,480  ----a-w C:\WINDOWS\system32\drivers\secdrv.sys
2007-11-06 23:38    ---------   d-----w C:\Program Files\Java
2007-10-31 01:55    39,856  ----a-w C:\WINDOWS\system32\drivers\symids.sys
2007-10-31 01:55    37,936  ----a-w C:\WINDOWS\system32\drivers\symndisv.sys
2007-10-31 01:55    35,120  ----a-w C:\WINDOWS\system32\drivers\symndis.sys
2007-10-31 01:55    27,696  ----a-w C:\WINDOWS\system32\drivers\symredrv.sys
2007-10-31 01:55    191,536 ----a-w C:\WINDOWS\system32\drivers\symtdi.sys
2007-10-31 01:55    145,968 ----a-w C:\WINDOWS\system32\drivers\symfw.sys
2007-10-31 01:55    12,848  ----a-w C:\WINDOWS\system32\drivers\symdns.sys
2007-10-31 01:24    12,963  ----a-w C:\WINDOWS\system32\drivers\SymRedir.cat
2007-10-31 01:24    1,358   ----a-w C:\WINDOWS\system32\drivers\SymRedir.inf
2007-10-23 13:25    ---------   d-----w C:\Documents and Settings\Owner\Application Data\Move Networks
2007-10-23 04:54    ---------   d-----w C:\Documents and Settings\Sonya Glover\Application Data\Move Networks
2007-08-31 06:04    1,615   ----a-w C:\Program Files\INSTALL.LOG
1999-06-25 15:55    149,504 ----a-w C:\Program Files\UNWISE.EXE
2004-08-04 07:56    1,028,096   --sha-w C:\WINDOWS\SYSTEM32\mfc42.dll
2004-08-04 07:56    54,784  --sha-w C:\WINDOWS\SYSTEM32\msvcirt.dll
2004-08-04 07:56    413,696 --sha-w C:\WINDOWS\SYSTEM32\msvcp60.dll
2004-08-04 07:56    343,040 --sha-w C:\WINDOWS\SYSTEM32\msvcrt.dll
2007-05-17 11:28    549,376 --sha-w C:\WINDOWS\SYSTEM32\oleaut32.dll
2004-08-04 07:56    83,456  --sha-w C:\WINDOWS\SYSTEM32\olepro32.dll
2004-08-04 07:56    11,776  --sha-w C:\WINDOWS\SYSTEM32\regsvr32.exe
.


(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4


[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{76F262CF-0308-0FB4-F7A3-043266F3A47C}]
C:\Program Files\Wrnqepqq\yuumawmw.dll


[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{aaed4911-9d69-43f1-a706-1cd1dbcfb272}]
C:\WINDOWS\system32\gnchtwdn.dll


[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 01:56]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 10:24]


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"hpsysdrv"="c:\windows\system\hpsysdrv.exe" [1998-05-07 10:04]
"KBD"="C:\HP\KBD\KBD.EXE" [2001-07-06 15:56]
"NvCplDaemon"="RUNDLL32.exe" [2004-08-04 01:56 C:\WINDOWS\SYSTEM32\rundll32.exe]
"IgfxTray"="C:\WINDOWS\System32\igfxtray.exe" [2001-08-07 18:25]
"HotKeysCmds"="C:\WINDOWS\System32\hkcmd.exe" [2001-08-07 17:36]
"PS2"="C:\WINDOWS\system32\ps2.exe" [2001-07-03 15:13]
"wcmdmgr"="C:\WINDOWS\wt\updater\wcmdmgrl.exe" [2001-03-22 13:44]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" [2007-09-25 01:11]
"MSConfig"="C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe" [2004-08-04 01:56]
"nwiz"="nwiz.exe" [2003-07-28 14:19 C:\WINDOWS\SYSTEM32\nwiz.exe]
"LTMSG"="LTMSG.exe" [2003-07-14 10:52 C:\WINDOWS\ltmsg.exe]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2007-01-09 23:59]
"osCheck"="C:\Program Files\Norton Internet Security\osCheck.exe" [2007-01-14 01:11]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2005-02-25 22:23]
"SSC Service Utility"="C:\Program Files\SSC Service Utility\ssc_serv.exe" [2004-11-06 22:20]
"Symantec PIF AlertEng"="C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2007-11-28 19:51]
"NeroCheck"="C:\WINDOWS\system32\NeroCheck.exe" [2001-07-09 11:50]
"!AVG Anti-Spyware"="C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" [2007-06-11 03:25]


[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"ALUAlert"="C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe" [2007-09-12 18:27]


C:\Documents and Settings\David Glover\Start Menu\Programs\Startup\
Webshots.lnk - C:\Program Files\Webshots\Launcher.exe [2005-02-26 01:02:40]


C:\Documents and Settings\Sonya Glover\Start Menu\Programs\Startup\
Webshots.lnk - C:\Program Files\Webshots\Launcher.exe [2005-02-26 01:02:40]


C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
QuickBooks Update Agent.lnk - C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2006-09-19 10:36:08]


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"DisableRegistryTools"= 0 (0x0)


[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=C:\WINDOWS\system32\win32arear.dll


[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Find Fast.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Microsoft Find Fast.lnk
backup=C:\WINDOWS\pss\Microsoft Find Fast.lnkCommon Startup


[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^Owner^Start Menu^Programs^Startup^Event Reminder.lnk]
path=C:\Documents and Settings\Owner\Start Menu\Programs\Startup\Event Reminder.lnk
backup=C:\WINDOWS\pss\Event Reminder.lnkStartup


[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CreateCD]
C:\PROGRA~1\IOMEGA~1\EASYCD~1\CreateCD\CreateCD.exe -r


[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HPGamesActiveMenu]
2001-06-13 16:40    53248   ---------   C:\Program Files\WildTangent\ActiveMenu\HP\Games\ActiveMenu.exe


[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2004-12-18 00:20    278528  --a------   C:\Program Files\iTunes\iTunesHelper.exe


[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Microsoft Works Update Detection]
2003-07-16 19:27    28672   --a------   C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe


[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MimBoot]
2005-02-14 12:48    11776   --a------   C:\PROGRA~1\MUSICM~1\MUSICM~1\mimboot.exe


[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
C:\Program Files\Messenger\msmsgs.exe /background


[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroCheck]
2001-07-09 11:50    155648  --a------   C:\WINDOWS\system32\NeroCheck.exe


[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
C:\Program Files\QuickTime\qttask.exe -atboottime


[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Recguard]
2001-06-15 16:34    212992  ---------   C:\WINDOWS\SMINST\RECGUARD.EXE


[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
C:\Program Files\Common Files\Real\Update_OB\realsched.exe  -osboot


R2 ALIEHCD;ALi PCI to USB Enhanced Host Controller;C:\WINDOWS\system32\Drivers\ALIEHCI.sys [2003-07-04 16:13]
R2 portD;ABS PortIO Service;C:\WINDOWS\system32\DRIVERS\portd2k.sys [2003-03-19 09:28]
R2 WUSB54Gv4SVC;WUSB54Gv4SVC;"C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exe" "WUSB54Gv4.exe" []
R3 aliroothub;USB 2.0 Root Hub;C:\WINDOWS\system32\DRIVERS\AliRtHub.sys [2003-07-04 14:25]
R3 WUSB54GPV4SRV;Linksys Home Wireless-G USB Adaptor Driver;C:\WINDOWS\system32\DRIVERS\rt2500usb.sys [2005-04-13 15:31]
S3 NPF;NetGroup Packet Filter Driver;C:\WINDOWS\system32\drivers\npf.sys [2005-08-02 15:10]
S3 PCDRDRV;Pcdr CPU Helper Driver;C:\WINDOWS\system32\drivers\PCDRDRV.sys []


*Newly Created Service* - COMHOST
.
Contents of the 'Scheduled Tasks' folder
"2007-12-18 02:00:14 C:\WINDOWS\Tasks\Norton Internet Security - Run Full System Scan - Owner.job"
- C:\Program Files\Norton Internet Security\Norton AntiVirus\Navw32.exeh/TASK:
.
**************************************************************************


catchme 0.3.1333 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-12-20 14:33:48
Windows 5.1.2600 Service Pack 2 NTFS


scanning hidden processes ...


scanning hidden autostart entries ...


scanning hidden files ...


scan completed successfully
hidden files: 0


**************************************************************************
.
Completion time: 2007-12-20 14:35:10 - machine was rebooted
.
2007-12-19 03:44:09 --- E O F ---


Here is HiJackThis Log:


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:36:25 PM, on 12/20/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal


Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exe
C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WUSB54Gv4.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\LTMSG.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\SSC Service Utility\ssc_serv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\wt\updater\wcmdmgr.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe


R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://securityresponse.symantec.com/avcenter/fix_homepage
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {76F262CF-0308-0FB4-F7A3-043266F3A47C} - C:\Program Files\Wrnqepqq\yuumawmw.dll (file missing)
O2 - BHO: {272bfcbd-1dc1-607a-1f34-96d91194deaa} - {aaed4911-9d69-43f1-a706-1cd1dbcfb272} - C:\WINDOWS\system32\gnchtwdn.dll (file missing)
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [wcmdmgr] C:\WINDOWS\wt\updater\wcmdmgrl.exe -launch
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [LTMSG] LTMSG.exe 7
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SSC Service Utility] C:\Program Files\SSC Service Utility\ssc_serv.exe /s
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-18\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'Default user')
O4 - .DEFAULT User Startup: AutoPlay.exe (User 'Default user')
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {3451DEDE-631F-421C-8127-FD793AFC6CC8} - https://www-secure.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1109386769733
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {CA11EB7C-1C85-4577-8A49-9E28EFB30184} (UMediaPlayer Class) - http://www.umediaserver.net/bin/UMediaControl4.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/mcfscan/2,2,0,5188/mcfscan.cab
O20 - AppInit_DLLs: C:\WINDOWS\system32\win32arear.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: WUSB54Gv4SVC - GEMTEKS - C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exe


--
End of file - 9138 bytes

crunchie 990 Most Valuable Poster Team Colleague Featured Poster · Answer 3 · 2007-12-21T13:08:22+00:00

Can you please do the following.

===============

Scan with HijackThis and then place a check next to all the following, if present:

O2 - BHO: (no name) - {76F262CF-0308-0FB4-F7A3-043266F3A47C} - C:\Program Files\Wrnqepqq\yuumawmw.dll (file missing)
O2 - BHO: {272bfcbd-1dc1-607a-1f34-96d91194deaa} - {aaed4911-9d69-43f1-a706-1cd1dbcfb272} - C:\WINDOWS\system32\gnchtwdn.dll (file missing)

O20 - AppInit_DLLs: C:\WINDOWS\system32\win32arear.dll

Now, close all instances of Internet Explorer and any other windows you have open except HiJackThis, click "Fix checked".

===============

Locate and delete the following item(s), if present. Make sure you are able to view system and hidden files/ folders:

files...

C:\WINDOWS\system32\win32arear.dll

-

Note that some of these file(s)/folder(s) may or may not be present. If present, and cannot be deleted because they're 'in use', try deleting them in Safe Mode by doing the following:

Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
Instead of Windows loading as normal, a menu should appear.

Select the first option to run Windows in Safe Mode hit enter.

-

Reboot.

===============

After rebooting, rescan with hijackthis and post back a new log. Please let me know how your pc is now.

CountryMusicFan 0 Newbie Poster · Answer 4 · 2007-12-21T13:47:36+00:00

So Far So Good, there has been no Sysmantec Email proxy pop ups. I couldn't ever find the C:\WINDOWS\system32\win32arear.dll to delete though. I also even searched on Sysmantec website and found to downloaded the fixvundo.exe so I did that too. THANK YOU SO MUCH FOR THE HELP, I REALLY APPRECIATE IT. This board is so helpful. If anyone that I know ever has any trouble with there computer I will be sure and tell them to come here. Here is my HiJackThis log, just incase there is something you see fishy and still needs to be deleted.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:42:27 AM, on 12/21/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exe
C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WUSB54Gv4.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\wt\updater\wcmdmgr.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\LTMSG.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\SSC Service Utility\ssc_serv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navw32.exe
C:\Program Files\internet explorer\iexplore.exe
C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
C:\Program Files\Symantec\LiveUpdate\AUPDATE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://securityresponse.symantec.com/avcenter/fix_homepage
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [wcmdmgr] C:\WINDOWS\wt\updater\wcmdmgrl.exe -launch
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [LTMSG] LTMSG.exe 7
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SSC Service Utility] C:\Program Files\SSC Service Utility\ssc_serv.exe /s
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-18\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'Default user')
O4 - .DEFAULT User Startup: AutoPlay.exe (User 'Default user')
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {3451DEDE-631F-421C-8127-FD793AFC6CC8} - https://www-secure.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1109386769733
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {CA11EB7C-1C85-4577-8A49-9E28EFB30184} (UMediaPlayer Class) - http://www.umediaserver.net/bin/UMediaControl4.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/mcfscan/2,2,0,5188/mcfscan.cab
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: WUSB54Gv4SVC - GEMTEKS - C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exe

--
End of file - 9327 bytes

crunchie 990 Most Valuable Poster Team Colleague Featured Poster · Answer 5 · 2007-12-21T13:53:18+00:00

You are welcome :).

Congratulations! Your log looks clean - good work!

===============

Now that your PC is clean you need to follow these easy steps to keeping it this way:

Download CCleaner and install, then run it. It will clear out your temp folders.

Uncheck "Cookies" under "Internet Explorer".
Click on Run Cleaner in the lower right-hand corner. This can take quite a while to run.
Close when finished.

Secure your Internet Explorer by going here and following the instructions there.

Better yet, use an alternative browser! Download FireFox and give it a run. It is far more secure than Internet Explorer. Or, you can get Opera which in my opinion, is better still.

Use a firewall to help prevent your PC's control being usurped by undesireables. There is a link to a good, free firewall in my signature.

Install and keep updated, AVG anti-spyware, Ad-Aware SE and Spybot S&D.
Run them all on a regular basis, following the maker's recommendations.

Check for Windows Updates. Microsoft regularly post updates for your systems safe running. Make sure to take advantage of this. Reboot when installed and return to make sure there are no others.

Empty the Recycle Bin.

For XP users.
After something like this it is a good idea to Flush the Restore Points and start fresh.
To flush the XP system Restore Points.

Go to Start | Run and type msconfig and press enter.

When msconfig opens, click the Launch System Restore Button.
On the next page, click the System Restore Settings link on the left.

Check the box labelled 'Turn off System restore'.

Reboot. Go back in and Turn System Restore Back on. A new Restore Point will be created.

Note that all previous restore points will be lost.

===============

If you have any more problems, post back.

-

Happy surfing,

crunchie.

Suspishio 32 Posting Virtuoso Team Colleague · Answer 6 · 2007-12-21T14:10:02+00:00

Do please mark this thread as SOLVED.

This has been one of the most straightforward interactions with Crunchie that I've seen. One of the reasons that I offer the alternative method is that at least one can get on with it and not have to rely on the availability and turnaround cycle when the forum's ASAP experts get involved.

An excellent Crunchie case study.