Unknown Virus/Trojan Has Hijacked my system

Question

User311 0 Newbie Poster

16 Years Ago

Hello. I found this thread on your forums:

http://www.daniweb.com/forums/thread101817.html

I am having the same issues as this person. I have Norton 2007 and have ran a full system scan in both normal and safe modes but nothing has been found. My problem started at approx 1240pm yesterday when my Norton said it detected and stopped a downloader. this happened several times and then my screen started to fill with "Symantec Proxy Email" pop-ups for random emails. There are like 100 per minute at least.

I found a process running called "mrofinu1000512.exe" and killed it but my problem didnt stop. I looked in my system32 folder and found that file was created at approx 1240 and was able to delete it. But I also found another file called xpdx.sys which I cannot delete. I've rebooted in safe mode, and command prompt and still cannot delete. I went through my registry and deleted a couple keys for "xpdx" in run set but couldnt delete all of the keys for it. I did find and removed the keys for "mrofinu1000512.exe"

These steps have not fixed my problem and since Norton is not finding anything wrong I dont event know what virus my computer has caught. I am currently not at home and have never used software such as hijack this.... Are these safe? free? Please any help is greatly appreciated.

windows-virus

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8 Replies
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Latest Post 16 Years Ago Latest Post by crunchie

crunchie 990 Most Valuable Poster

16 Years Ago

Hijackthis is free and safe :). Welcome to Daniweb forums :).

Download HijackThis from here. Download it to your desktop and NOT a temporary folder.
Start HJT & press the "Do a system scan and save a log file" button. When the scan is finished a window will pop up giving you the option of where to save it. Save it to desktop where it is easy to access. Open the log file and copy the entire contents of the file & paste it into the body of your post. DO NOT FIX ANYTHING YET. Most of what is there is necessary for the running of your system.

crunchie 990 Most Valuable Poster

16 Years Ago

You must download it to and run it from your Desktop
Physically disconnect from the internet.
Now STOP all your monitoring programs (Antivirus/Antispyware, Guards and Shields) as they could easily interfere with ComboFix.
Double click combofix.exe & follow the prompts.
When finished, it will produce a log. Please save that log to post in your next reply along with a fresh HJT log
Re-enable all the programs that were disabled during the running of ComboFix..

Note:
Do not mouse-click combofix's window while it is running. That may cause it to stall.

CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

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User311 0 Newbie Poster · Answer 1 · 2007-12-28T12:25:23+00:00

OK so before I dived into the Hijack this I 've been reseaching more on my symptoms and found that I most likely have something of the rustock rootkit. I ran rustbfix.exe and also gmer.exe.

Rustock output:

******************* Pre-run Status of system *******************
Rootkit driver xpdx is found. Starting the unload-procedure....
Rustock.b-ADS attached to the System32-folder:
No streams found.
Looking for Rustock.b-files in the System32-folder:
system32\xpdx.sys FOUND!
attempting to delete xpdx.sys from system32-folder

******************* Post-run Status of system *******************
Rustock.b-driver on the system: NONE!
Rustock.b-ADS attached to the System32-folder:
No System32-ADS found.
Looking for Rustock.b-files in the System32-folder:
No Rustock.b-files found in system32

******************************* End of Logfile ********************************

I was able to remove the mysterious xpdx.exe file which lessened my problem but my computer was still sending out emails. I then ran gmer which found a service called svchost.exe:ext.exe and I was able to kill it. My issue appears to be gone but as requested here is my hijack this as I am sure to have continuing problems:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:19:11 AM, on 12/28/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\WINDOWS\System32\WDBtnMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\msiexec.exe
C:\PROGRA~1\mozilla.org\SEAMON~1\SEAMON~1.EXE
C:\Documents and Settings\David\Desktop\HiJackThis.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: e404 helper - {F10587E9-0E47-4CBE-84AE-7DD20B8684BB} - C:\Program Files\Helper\superfindout.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [EPSON Stylus Photo R200 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2H1.EXE /P30 "EPSON Stylus Photo R200 Series" /O6 "USB001" /M "Stylus Photo R200"
O4 - HKLM\..\Run: [WD Button Manager] WDBtnMgr.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKCU\..\Run: [SeaMonkey Quick Launch] "C:\Program Files\mozilla.org\SeaMonkey\SeaMonkey.exe" -turbo
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) - https://remote.aporter.com/Citrix/ICAWEB/en/ica32/wficat.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1190166808484
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E5E167B-1566-4316-B27F-0DDAB3484CF7} (Image Uploader Control) - http://www.dotphoto.com/ImageUploader4.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Common Files\Sonic Shared\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Common Files\Sonic Shared\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
--
End of file - 6754 bytes

User311 0 Newbie Poster · Answer 2 · 2007-12-28T13:16:44+00:00

cOmbofix: note I see that in Drivers/Services is Leagcy/fci which im pretty sure is a trojan. Do this mean its been removed or what?

ComboFix 07-12-21.4 - David 2007-12-28  2:04:31.1 - NTFSx86
Running from: C:\Documents and Settings\David\Desktop\ComboFix.exe
* Created a new restore point
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
C:\Program Files\Helper
C:\Program Files\Helper\superfinderusa.dll
C:\Program Files\Helper\superfindout.dll
C:\Temp\abW9
C:\WINDOWS\system32\pac.txt
C:\WINDOWS\system32\rMa17yy
C:\WINDOWS\uninst2.htm
C:\WINDOWS\unist1.htm
F:\Autorun.inf
.
(((((((((((((((((((((((((((((((((((((((   Drivers/Services   )))))))))))))))))))))))))))))))))))))))))))))))))
.
-------\LEGACY_FCI

(((((((((((((((((((((((((   Files Created from 2007-11-28 to 2007-12-28  )))))))))))))))))))))))))))))))
.
2007-12-28 01:50 . 2007-12-28 01:50 <DIR>    d--------   C:\WINDOWS\system32\Kaspersky Lab
2007-12-28 01:50 . 2007-12-28 01:50 <DIR>    d--------   C:\WINDOWS\LastGood.Tmp
2007-12-28 01:50 . 2007-12-28 01:50 <DIR>    d--------   C:\Documents and Settings\All Users\Application Data\Kaspersky Lab
2007-12-28 00:53 . 2007-12-28 00:53 250 --a------   C:\WINDOWS\gmer.ini
2007-12-28 00:37 . 2007-12-28 00:43 <DIR>    d--------   C:\Rustbfix
2007-12-27 01:29 . 2007-12-27 01:29 <DIR>    d--------   C:\WINDOWS\McAfee.com
2007-12-26 12:39 . 2007-12-26 12:39 <DIR>    d--------   C:\WINDOWS\system32\ardCo17
2007-12-26 12:39 . 2007-12-26 12:39 <DIR>    d--------   C:\WINDOWS\system32\ardCo06
2007-12-26 12:39 . 2007-12-26 12:39 <DIR>    d--------   C:\Temp\cEeer12
2007-12-16 12:09 . 2007-12-16 12:09 0   --a------   C:\WINDOWS\webica.ini
2007-12-16 12:08 . 2007-12-16 12:08 <DIR>    d--------   C:\Program Files\Citrix
2007-12-16 12:08 . 2007-12-16 12:11 <DIR>    d--------   C:\Documents and Settings\David\Application Data\ICAClient
2007-11-30 23:57 . 2007-11-30 23:57 317,616 --a------   C:\WINDOWS\system32\drivers\srtspl.sys
2007-11-30 23:57 . 2007-11-30 23:57 279,088 --a------   C:\WINDOWS\system32\drivers\srtsp.sys
2007-11-30 23:57 . 2007-11-30 23:57 43,696  --a------   C:\WINDOWS\system32\drivers\srtspx.sys
2007-11-30 23:57 . 2007-11-30 23:57 10,549  --a------   C:\WINDOWS\system32\drivers\srtspx.cat
2007-11-30 23:57 . 2007-11-30 23:57 10,549  --a------   C:\WINDOWS\system32\drivers\srtspl.cat
2007-11-30 23:57 . 2007-11-30 23:57 10,545  --a------   C:\WINDOWS\system32\drivers\srtsp.cat
2007-11-30 23:57 . 2007-11-30 23:57 1,430   --a------   C:\WINDOWS\system32\drivers\srtspl.inf
2007-11-30 23:57 . 2007-11-30 23:57 1,421   --a------   C:\WINDOWS\system32\drivers\srtspx.inf
2007-11-30 23:57 . 2007-11-30 23:57 1,415   --a------   C:\WINDOWS\system32\drivers\srtsp.inf
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2007-12-28 07:10    ---------   d-----w C:\Program Files\Common Files\Symantec Shared
2007-12-28 06:56    118,784 ----a-w C:\WINDOWS\SeaMonkeyUninstall.exe
2007-12-28 06:55    118,784 ----a-w C:\WINDOWS\GREUninstall.exe
2007-12-26 17:55    ---------   d-----w C:\Program Files\InterActual
2007-12-24 18:31    ---------   d-----w C:\Program Files\Binary News Reaper
2007-12-18 04:24    ---------   d-----w C:\Documents and Settings\All Users\Application Data\DVD Shrink
2007-12-11 14:12    ---------   d-----w C:\Documents and Settings\All Users\Application Data\Symantec
2007-12-05 14:44    805 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.INF
2007-12-05 14:44    123,952 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.SYS
2007-12-05 14:44    10,740  ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.CAT
2007-12-05 14:44    ---------   d-----w C:\Program Files\Symantec
2007-11-17 15:04    ---------   d-----w C:\Program Files\Norton AntiVirus
2007-11-14 14:02    ---------   d-----w C:\Documents and Settings\David\Application Data\Roxio
2007-10-31 18:21    ---------   d-----w C:\Program Files\Trillian
2007-10-31 00:55    39,856  ----a-w C:\WINDOWS\system32\drivers\symids.sys
2007-10-31 00:55    37,936  ----a-w C:\WINDOWS\system32\drivers\symndisv.sys
2007-10-31 00:55    35,120  ----a-w C:\WINDOWS\system32\drivers\symndis.sys
2007-10-31 00:55    27,696  ----a-w C:\WINDOWS\system32\drivers\symredrv.sys
2007-10-31 00:55    191,536 ----a-w C:\WINDOWS\system32\drivers\symtdi.sys
2007-10-31 00:55    145,968 ----a-w C:\WINDOWS\system32\drivers\symfw.sys
2007-10-31 00:55    12,848  ----a-w C:\WINDOWS\system32\drivers\symdns.sys
2007-10-31 00:24    12,963  ----a-w C:\WINDOWS\system32\drivers\SymRedir.cat
2007-10-31 00:24    1,358   ----a-w C:\WINDOWS\system32\drivers\SymRedir.inf
2007-02-22 23:29    94,080  ----a-w C:\Documents and Settings\David\Application Data\ezplay.sys
2007-02-22 23:29    87,608  ----a-w C:\Documents and Settings\David\Application Data\ezpinst.exe
2007-02-22 23:29    47,360  ----a-w C:\Documents and Settings\David\Application Data\pcouffin.sys
2007-01-14 05:29    40  ----a-w C:\Documents and Settings\David\language.dat
2007-01-09 01:04    16,760  ----a-w C:\Documents and Settings\David\Application Data\GDIPFONTCACHEV1.DAT
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"POINTER"="point32.exe" []
"IntelliType"="C:\Program Files\Microsoft Hardware\Keyboard\type32.exe" [2002-03-21 23:41]
"EPSON Stylus Photo R200 Series"="C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2H1.exe" [2003-07-08 02:00]
"WD Button Manager"="WDBtnMgr.exe" [2007-02-08 12:15 C:\WINDOWS\system32\WDBtnMgr.exe]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2007-01-10 00:59]
"osCheck"="C:\Program Files\Norton AntiVirus\osCheck.exe" [2007-01-14 02:11]
"QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe" [2007-06-29 05:24]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2007-09-26 13:42]
"Symantec PIF AlertEng"="C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2007-11-28 19:51]
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 22:05:26]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office10\OSA.EXE [2001-02-13 00:01:04]
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
C:\Program Files\QuickTime\qttask.exe -atboottime
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RoxioDragToDisc]
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
R1 DLARTL_M;DLARTL_M;C:\WINDOWS\System32\Drivers\DLARTL_M.SYS [2006-08-01 20:06]
R3 FET5X86V;VIA Rhine-Family Fast-Ethernet Adapter Driver Service;C:\WINDOWS\System32\DRIVERS\fetnd5bv.sys [2006-08-31 02:19]
*Newly Created Service* - ALG
*Newly Created Service* - IPNAT
.
Contents of the 'Scheduled Tasks' folder
"2007-12-26 18:10:51 C:\WINDOWS\Tasks\Norton AntiVirus - Run Full System Scan - David.job"
- C:\Program Files\Norton AntiVirus\Navw32.exeh/TASK:
.
**************************************************************************
catchme 0.3.1333 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-12-28 02:10:59
Windows 5.1.2600 Service Pack 1 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully
hidden files: 0
**************************************************************************
.
Completion time: 2007-12-28  2:12:09 - machine was rebooted

HijackThis

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:13:37 AM, on 12/28/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\cmd.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2H1.EXE
C:\WINDOWS\System32\WDBtnMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Documents and Settings\David\Desktop\HiJackThis.exe
C:\Program Files\mozilla.org\SeaMonkey\seamonkey.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [EPSON Stylus Photo R200 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2H1.EXE /P30 "EPSON Stylus Photo R200 Series" /O6 "USB001" /M "Stylus Photo R200"
O4 - HKLM\..\Run: [WD Button Manager] WDBtnMgr.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/us/kavwebscan_unicode.cab
O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) - https://remote.aporter.com/Citrix/ICAWEB/en/ica32/wficat.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1190166808484
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E5E167B-1566-4316-B27F-0DDAB3484CF7} (Image Uploader Control) - http://www.dotphoto.com/ImageUploader4.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Common Files\Sonic Shared\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Common Files\Sonic Shared\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
--
End of file - 6898 bytes

User311 0 Newbie Poster · Answer 3 · 2007-12-28T13:32:12+00:00

Thanks for your help im off to sleep and will check and update in morning if you need me to make any changes.

crunchie 990 Most Valuable Poster Team Colleague Featured Poster · Answer 4 · 2007-12-28T20:51:53+00:00

cOmbofix: note I see that in Drivers/Services is Leagcy/fci which im pretty sure is a trojan. Do this mean its been removed or what?

You will need to remove it.

==

Can you please do the following.

===============

Scan with HijackThis and then place a check next to all the following, if present:

O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

Now, close all instances of Internet Explorer and any other windows you have open except HiJackThis, click "Fix checked".

===============

Other than that it looks ok. How is the pc now?

User311 0 Newbie Poster · Answer 5 · 2007-12-28T23:31:33+00:00

Have since installed AVG and updated my java. Heres the HJT after the lfix. computer is running much better now.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:10:08 PM, on 12/28/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\WINDOWS\System32\WDBtnMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\Program Files\Grisoft\AVG7\avgcc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Documents and Settings\David\Desktop\HiJackThis.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [EPSON Stylus Photo R200 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2H1.EXE /P30 "EPSON Stylus Photo R200 Series" /O6 "USB001" /M "Stylus Photo R200"
O4 - HKLM\..\Run: [WD Button Manager] WDBtnMgr.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/us/kavwebscan_unicode.cab
O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) - https://remote.aporter.com/Citrix/ICAWEB/en/ica32/wficat.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1190166808484
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E5E167B-1566-4316-B27F-0DDAB3484CF7} (Image Uploader Control) - http://www.dotphoto.com/ImageUploader4.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) -
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Common Files\Sonic Shared\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Common Files\Sonic Shared\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
--
End of file - 7896 bytes

crunchie 990 Most Valuable Poster Team Colleague Featured Poster · Answer 6 · 2007-12-29T05:13:39+00:00

Last thing you want is to be running two AV's. They will conflict with each other and any viri that one quarantines, the other will find and quarantine it. The 1st will find it again and quarantine it back :D.
Disable one from starting and use it as an on-demand scanner.

Congratulations! Your log looks clean - good work!

===============

Now that your PC is clean you need to follow these easy steps to keeping it this way:

Download CCleaner and install, then run it. It will clear out your temp folders.

Uncheck "Cookies" under "Internet Explorer".
Click on Run Cleaner in the lower right-hand corner. This can take quite a while to run.
Close when finished.

Secure your Internet Explorer by going here and following the instructions there.

Better yet, use an alternative browser! Download FireFox and give it a run. It is far more secure than Internet Explorer. Or, you can get Opera which in my opinion, is better still.

Use a firewall to help prevent your PC's control being usurped by undesireables. There is a link to a good, free firewall in my signature.

Install and keep updated, AVG anti-spyware, Ad-Aware SE and Spybot S&D.
Run them all on a regular basis, following the maker's recommendations.

Check for Windows Updates. Microsoft regularly post updates for your systems safe running. Make sure to take advantage of this. Reboot when installed and return to make sure there are no others.

Empty the Recycle Bin.

For XP users.
After something like this it is a good idea to Flush the Restore Points and start fresh.
To flush the XP system Restore Points.

Go to Start | Run and type msconfig and press enter.

When msconfig opens, click the Launch System Restore Button.
On the next page, click the System Restore Settings link on the left.

Check the box labelled 'Turn off System restore'.

Reboot. Go back in and Turn System Restore Back on. A new Restore Point will be created.

Note that all previous restore points will be lost.

===============

If you have any more problems, post back.

-

Happy surfing,

crunchie.