I'm trying to get my daughters laptop up and running well again. It keeps stalling out and then she can't reboot it for hours at a time.
She uses Windows Vista which I am unfamiliar with. She says OneCare is her virus scanner and it came installed????
I ran the cleaners as directed (I tried to anyway).
Results below:
TrendMicro online scanner found Adware_180Solutions but couldn't delete it.
Microsoft Windows Malicious SRT - No maliciouos software was detected.
PandaActive Scan gets stuck on
Item in progress: D:\Windows\winsxs\x86_mic...96077da\kernel32.dll. Claims there's 66 infected files.
Malwarebyte logfile:
Malwarebytes' Anti-Malware 1.28
Database version: 1142
Windows 6.0.6000
9/12/2008 6:40:28 PM
mbam-log-2008-09-12 (18-40-28).txt
Scan type: Full Scan (C:\|D:\|E:\|)
Objects scanned: 116130
Time elapsed: 1 hour(s), 48 minute(s), 28 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{9afb8248-617f-460d-9366-d71cdeda3179} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)
Kaspersky found not-a-virus:AdTool.Win32.MyWebSearch.bm but can't delete it.
Can someone help me please?
