About;Blank Please Help, Hijack Log File

[vanbeezy]

Hello,
Sorry, Im absolutely new to this. I know this is common. But I have the dreaded about;blank homepage problem. SpybotSD, CWShredder and AdAware seem to be giving me clean bills of health. My Hijack this log file is as follows...
Logfile of HijackThis v1.99.0
Scan saved at 5:23:12 PM, on 12/20/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\TASKMAN.EXE:vutzr
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
C:\Program Files\QuickTime\qttask.exe
C:\DOCUME~1\Bradley\LOCALS~1\Temp\2.tmp.exe
C:\WINDOWS\system32\iptw32.exe
C:\Program Files\ATI Multimedia\RemCtrl\ATIX10.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Desktop Works\Dock\YzDock.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
F:\Downloads\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\eojjf.dll/sp.html#12345
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\eojjf.dll/sp.html#12345
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\eojjf.dll/sp.html#12345
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\eojjf.dll/sp.html#12345
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\eojjf.dll/sp.html#12345
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\eojjf.dll/sp.html#12345
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {4800B849-7D6B-9DD6-3EB8-C3C489A5C0DC} - C:\WINDOWS\system32\javaaz32.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [2.tmp] C:\DOCUME~1\Bradley\LOCALS~1\Temp\2.tmp.exe 0 10001
O4 - HKLM\..\Run: [iptw32.exe] C:\WINDOWS\system32\iptw32.exe
O4 - HKLM\..\Run: [2.tmp.exe] C:\DOCUME~1\Bradley\LOCALS~1\Temp\2.tmp.exe 0 10001
O4 - HKCU\..\Run: [ATI Remote Control] C:\Program Files\ATI Multimedia\RemCtrl\ATIX10.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - Startup: Shortcut to YzDock.lnk = C:\Desktop Works\Dock\YzDock.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - C:\Program Files\ATI Multimedia\tv\EXPLBAR.DLL
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1093326107653
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: X10 Device Network Service - Unknown - C:\PROGRA~1\ATIMUL~1\RemCtrl\x10nets.exe (file missing)

Please Help Me! And please use elementary language as I am a computer idiot.
thanks

[crunchie]

Download and run killbox.
http://www.downloads.subratam.org/KillBox.exe

Stay offline when doing the following fix.

Scan with hijackthis and tick the boxes next to all the following entries, then close all browser and explorer windows, and hit the "Fix checked" button.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\eojjf.dll/sp.html#12345
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\eojjf.dll/sp.html#12345
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\eojjf.dll/sp.html#12345
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\eojjf.dll/sp.html#12345
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\eojjf.dll/sp.html#12345
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\eojjf.dll/sp.html#12345
R3 - Default URLSearchHook is missing

O4 - HKLM\..\Run: [2.tmp] C:\DOCUME~1\Bradley\LOCALS~1\Temp\2.tmp.exe 0 10001
O4 - HKLM\..\Run: [2.tmp.exe] C:\DOCUME~1\Bradley\LOCALS~1\Temp\2.tmp.exe 0 10001

Open killbox and paste in C:\WINDOWS\TASKMAN.EXE

With the full path to the file name in the topmost textbox, click the option *replace on reboot* and *Use Dummy* which will create a numbered dummy file instantly for you.

Click the Red X ...and for the confirmation message that will appear, you will need to click Yes
A second message will ask to Reboot now? you will need to click No (since you are not finished adding all related files in yet)

Repeat the above for each of these;

C:\WINDOWS\system32\iptw32.exe
C:\WINDOWS\eojjf.dll
C:\WINDOWS\system32\javaaz32.dll
C:\DOCUME~1\Bradley\LOCALS~1\Temp\2.tmp.exe 0 10001

On that last file, close all programs and Reboot your computer.

Post another hijackthis log please.

[vanbeezy]

Here is my new Hijack Log:
I did all that you said, and when I rebooted the computer, a message came up saying something about the "C:\Windows\system32\iptw32.exe performing an illegal operation" I clicked "Close" to terminate the problem. Is this bad?

Logfile of HijackThis v1.99.0
Scan saved at 11:21:38 PM, on 12/20/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\ATI Multimedia\RemCtrl\ATIX10.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\rundll32.exe
C:\Desktop Works\Dock\YzDock.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\TASKMAN.EXE:vutzr
C:\WINDOWS\System32\wuauclt.exe
F:\Downloads\hijackthis\HijackThis.exe

R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {77CD9B7C-6604-FD84-83FE-47AE9E1477C2} - C:\WINDOWS\system32\mspd32.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iptw32.exe] C:\WINDOWS\system32\iptw32.exe
O4 - HKCU\..\Run: [ATI Remote Control] C:\Program Files\ATI Multimedia\RemCtrl\ATIX10.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - Startup: Shortcut to YzDock.lnk = C:\Desktop Works\Dock\YzDock.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - C:\Program Files\ATI Multimedia\tv\EXPLBAR.DLL
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1093326107653
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: X10 Device Network Service - Unknown - C:\PROGRA~1\ATIMUL~1\RemCtrl\x10nets.exe (file missing)

[crunchie]

Message should go once you are clean.

Download Registrar Lite from here:
http://www.resplendence.com/download/reglite.exe

Put it in its own folder. You may want to keep this program. It is an excellent free, registry editor.

Install, run, copy and paste this line to reglite's address bar:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\AppInit_DLLs

and hit the "go" tab. Find: "Appinit_Dlls" value on the right side panel, DoubleClick, copy and post here the information in the 'Value' field.

Download

http://www.downloads.subratam.org/DllCompare.exe

Run Dllcompare, by clicking the "Run Locate.com" then click Compare button... when done post that log here.

[vanbeezy]

I downloaded and ran Registrar Lite, and went to the address you said to go to, but there was no "Appinit_Dlls" on the right hand pane.
It has:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\(default)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\DeviceNotSelectedTimeout
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\GDIProcessHandleQuota
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\Spooler
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\swapdisk
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\TransmissionRetryTimeout
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\USERProcessHandleQuota

So I dont know what to do.

[crunchie]

OK Just do the dllcompare log please.

[vanbeezy]

* DLLCompare Log version(1.0.0.127)
Files Found that Windows does not See or cannot Access
*Not everything listed here means you are infected!
________________________________________________

C:\WINDOWS\SYSTEM32\jbzsg.dll Fri Nov 26 2004 7:22:40a A.SH. 56,320 55.00 K
C:\WINDOWS\SYSTEM32\pjxht.dll Tue Nov 9 2004 12:00:40p A.SH. 56,320 55.00 K
________________________________________________

1,212 items found: 1,212 files (2 H/S), 0 directories.
Total of file sizes: 235,479,440 bytes 224.57 M

Administrator Account = True

--------------------End log---------------------

[crunchie]

Stay offline when doing the following fix.

Open killbox and paste in C:\WINDOWS\SYSTEM32\jbzsg.dll

With the full path to the file name in the topmost textbox, click the option *replace on reboot* and *Use Dummy* which will create a numbered dummy file instantly for you.

Click the Red X ...and for the confirmation message that will appear, you will need to click Yes
A second message will ask to Reboot now? you will need to click No (since you are not finished adding all related files in yet)

Repeat the above for each of these;

C:\WINDOWS\SYSTEM32\pjxht.dll
C:\WINDOWS\system32\mspd32.dll
C:\WINDOWS\TASKMAN.EXE:vutzr

On that last file, close all programs and Reboot your computer.

Scan with hijackthis and tick the boxes next to all the following entries, then close all browser and explorer windows, and hit the "Fix checked" button.

R3 - Default URLSearchHook is missing

O2 - BHO: (no name) - {77CD9B7C-6604-FD84-83FE-47AE9E1477C2} - C:\WINDOWS\system32\mspd32.dll

O4 - HKLM\..\Run: [iptw32.exe] C:\WINDOWS\system32\iptw32.exe

Reboot and post another log please (hijackthis)

[crunchie]

Download FxAgentB.exe from here and save it to your desktop. After downloading, double-click the FxAgentB file to run it and the program will scan your entire hard drive - this may take a while. When it is done, it will generate a log file called FxAgentB.log - save that information as you will need to paste it here later. Reboot when done.

Next click here to download CWShredder by Merijn Bellekom and run it, hit 'fix' as opposed to 'scan only'. If you already have CWShredder, click 'Check for update' and make sure you are running version 1.59.1. Reboot when done.

Then click here to download Ad-Aware SE and install. Before scanning click on "check for updates now" to make sure you have the latest reference file. Click "Start", select "Perform Full System scan" and "Next" to start the scan. When the scan is finished, the screen will tell you if anything has been found, click "Next". The bad files will be listed, right click the pane and click "Select all objects" - this will put a check mark in the box at the side, click "Next" again and click "OK" at the prompt "# objects will be removed. Continue?".

Reboot when done, rescan with HijackThis and post a new log here, together with the FxAgentB log and a new DllCompare log.

[shortbus]

I didn't spend much time looking at the HijackThis log, so there may be more than what I point out.

What jumped out at me is all the 'R1' listings. I think you should delete them (or as HijackThis says 'fix them').

From there, look into your Norton antivirus, looks like it is partially disabled. See when the last full scan was. You can do an online scan (the words 'online scan' with google will get a lot of choices, personally I go with 'housecall' by Trend Micro).

I'd say the path to go into the registry and repair the homepage, but a mistake could be fatal.
Instead (if you want), open Notepad and save the created page to your desktop with a .reg extension (you can name the first bit whatever you like, but might as well call it homepage.reg), after you copy the following text into it.

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
"Start Page"="http://www.yahoo.com"

Normally I have my homepage set to google, but to be on the safe side I made this with the page set to yahoo and ran it to make sure it works.
The www ---.com you can put whatever page you want.

After saving it, double click on it, choose 'yes' and then you are safe to delete it.

[crunchie]

That in itself does not get rid of this particular infection :).

[vanbeezy]

* DLLCompare Log version(1.0.0.127)
Files Found that Windows does not See or cannot Access
*Not everything listed here means you are infected!
________________________________________________

C:\WINDOWS\SYSTEM32\jbzsg.dll Fri Nov 26 2004 7:22:40a A.SH. 56,320 55.00 K
C:\WINDOWS\SYSTEM32\pjxht.dll Tue Nov 9 2004 12:00:40p A.SH. 56,320 55.00 K
________________________________________________

1,212 items found: 1,212 files (2 H/S), 0 directories.
Total of file sizes: 235,479,440 bytes 224.57 M

Administrator Account = True

--------------------End log---------------------

Hijack this log:
Logfile of HijackThis v1.99.0
Scan saved at 10:33:30 PM, on 12/21/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\TASKMAN.EXE:vutzr
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\apilp.exe
C:\Program Files\ATI Multimedia\RemCtrl\ATIX10.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Desktop Works\Dock\YzDock.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
F:\Downloads\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\jbzsg.dll/sp.html#12345
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\jbzsg.dll/sp.html#12345
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\jbzsg.dll/sp.html#12345
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\jbzsg.dll/sp.html#12345
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\jbzsg.dll/sp.html#12345
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\jbzsg.dll/sp.html#12345
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {77CD9B7C-6604-FD84-83FE-47AE9E1477C2} - C:\WINDOWS\system32\mspd32.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iptw32.exe] C:\WINDOWS\system32\iptw32.exe
O4 - HKLM\..\Run: [apilp.exe] C:\WINDOWS\apilp.exe
O4 - HKCU\..\Run: [ATI Remote Control] C:\Program Files\ATI Multimedia\RemCtrl\ATIX10.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - Startup: Shortcut to YzDock.lnk = C:\Desktop Works\Dock\YzDock.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - C:\Program Files\ATI Multimedia\tv\EXPLBAR.DLL
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1093326107653
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: X10 Device Network Service - Unknown - C:\PROGRA~1\ATIMUL~1\RemCtrl\x10nets.exe (file missing)

FBAgent
Symantec Backdoor.Agent.B Removal Tool 1.0.1.2

C:\System Volume Information: (not scanned)
F:\System Volume Information: (not scanned)
G:\System Volume Information: (not scanned)
Backdoor.Agent.B has not been found on your computer.

[crunchie]

Only one option left. Can you please download this file from here:

Getservice.zip

Extract the file to the c:\ drive. Then navigate to the c:\getservices and double-click on the getservices.bat file. A notepad will open up. Please paste the contents of that notepad into this post.

[vanbeezy]

PsService v1.1 - local and remote services viewer/controller
Copyright (C) 2001-2003 Mark Russinovich
Sysinternals - www.sysinternals.com


SERVICE_NAME: Alerter
Notifies selected users and computers of administrative alerts. If the service is stopped, programs that use administrative alerts will not receive them. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE          : 20 WIN32_SHARE_PROCESS
START_TYPE    : 3  DEMAND_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\System32\svchost.exe -k LocalService
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : Alerter
DEPENDENCIES      : LanmanWorkstation
SERVICE_START_NAME: NT AUTHORITY\LocalService


SERVICE_NAME: ALG
Provides support for 3rd party protocol plug-ins for Internet Connection Sharing and the Internet Connection Firewall
TYPE          : 10 WIN32_OWN_PROCESS
START_TYPE    : 3  DEMAND_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\System32\alg.exe
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : Application Layer Gateway Service
DEPENDENCIES      :
SERVICE_START_NAME: NT AUTHORITY\LocalService


SERVICE_NAME: AppMgmt
Provides software installation services such as Assign, Publish, and Remove.
TYPE          : 20 WIN32_SHARE_PROCESS
START_TYPE    : 3  DEMAND_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\system32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : Application Management
DEPENDENCIES      :
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: aspnet_state
Provides support for out-of-process session states for ASP.NET. If this service is stopped, out-of-process requests will not be processed. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE          : 10 WIN32_OWN_PROCESS
START_TYPE    : 3  DEMAND_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\aspnet_state.exe
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : ASP.NET State Service
DEPENDENCIES      :
SERVICE_START_NAME: NT AUTHORITY\NetworkService


SERVICE_NAME: Ati HotKey Poller
(null)
TYPE          : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS
START_TYPE    : 2  AUTO_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\System32\Ati2evxx.exe
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : Ati HotKey Poller
DEPENDENCIES      :
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: ATI Smart
(null)
TYPE          : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS
START_TYPE    : 2  AUTO_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\system32\ati2sgag.exe
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : ATI Smart
DEPENDENCIES      :
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: AudioSrv
Manages audio devices for Windows-based programs. If this service is stopped, audio devices and effects will not function properly. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE          : 20 WIN32_SHARE_PROCESS
START_TYPE    : 2  AUTO_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP  : AudioGroup
TAG       : 0
DISPLAY_NAME      : Windows Audio
DEPENDENCIES      : PlugPlay
: RpcSs
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: BITS
Uses idle network bandwidth to transfer data.
TYPE          : 20 WIN32_SHARE_PROCESS
START_TYPE    : 3  DEMAND_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : Background Intelligent Transfer Service
DEPENDENCIES      : Rpcss
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: Browser
Maintains an updated list of computers on the network and supplies this list to computers designated as browsers. If this service is stopped, this list will not be updated or maintained. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE          : 20 WIN32_SHARE_PROCESS
START_TYPE    : 2  AUTO_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : Computer Browser
DEPENDENCIES      : LanmanWorkstation
: LanmanServer
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: cisvc
Indexes contents and properties of files on local and remote computers; provides rapid access to files through flexible querying language.
TYPE          : 20 WIN32_SHARE_PROCESS
START_TYPE    : 3  DEMAND_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\System32\cisvc.exe
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : Indexing Service
DEPENDENCIES      : RPCSS
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: ClipSrv
Enables ClipBook Viewer to store information and share it with remote computers. If the service is stopped, ClipBook Viewer will not be able to share information with remote computers. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE          : 10 WIN32_OWN_PROCESS
START_TYPE    : 3  DEMAND_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\system32\clipsrv.exe
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : ClipBook
DEPENDENCIES      : NetDDE
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: COMSysApp
Manages the configuration and tracking of Component Object Model (COM)+-based components. If the service is stopped, most COM+-based components will not function properly. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE          : 10 WIN32_OWN_PROCESS
START_TYPE    : 3  DEMAND_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\System32\dllhost.exe /Processid:{02D4B3F1-FD88-11D1-960D-00805FC79235}
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : COM+ System Application
DEPENDENCIES      : rpcss
SERVICE_START_NAME: LocalSystem
FAIL_RESET_PERIOD : 30 seconds
FAILURE_ACTIONS   : Restart DELAY: 1000 seconds
: Restart   DELAY: 5000 seconds
: None  DELAY: 1000 seconds


SERVICE_NAME: CryptSvc
Provides three management services: Catalog Database Service, which confirms the signatures of Windows files; Protected Root Service, which adds and removes Trusted Root Certification Authority certificates from this computer; and Key Service, which helps enroll this computer for certificates. If this service is stopped, these management services will not function properly. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE          : 20 WIN32_SHARE_PROCESS
START_TYPE    : 2  AUTO_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\system32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : Cryptographic Services
DEPENDENCIES      : RpcSs
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: Dhcp
Manages network configuration by registering and updating IP addresses and DNS names.
TYPE          : 20 WIN32_SHARE_PROCESS
START_TYPE    : 2  AUTO_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP  : TDI
TAG       : 0
DISPLAY_NAME      : DHCP Client
DEPENDENCIES      : Tcpip
: Afd
: NetBT
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: dmadmin
Configures hard disk drives and volumes. The service only runs for configuration processes and then stops.
TYPE          : 20 WIN32_SHARE_PROCESS
START_TYPE    : 3  DEMAND_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\System32\dmadmin.exe /com
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : Logical Disk Manager Administrative Service
DEPENDENCIES      : RpcSs
: PlugPlay
: DmServer
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: dmserver
Detects and monitors new hard disk drives and sends disk volume information to Logical Disk Manager Administrative Service for configuration. If this service is stopped, dynamic disk status and configuration information may become out of date. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE          : 20 WIN32_SHARE_PROCESS
START_TYPE    : 2  AUTO_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : Logical Disk Manager
DEPENDENCIES      : RpcSs
: PlugPlay
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: Dnscache
Resolves and caches Domain Name System (DNS) names for this computer. If this service is stopped, this computer will not be able to resolve DNS names and locate Active Directory domain controllers. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE          : 20 WIN32_SHARE_PROCESS
START_TYPE    : 2  AUTO_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\System32\svchost.exe -k NetworkService
LOAD_ORDER_GROUP  : TDI
TAG       : 0
DISPLAY_NAME      : DNS Client
DEPENDENCIES      : Tcpip
SERVICE_START_NAME: NT AUTHORITY\NetworkService


SERVICE_NAME: ERSvc
Allows error reporting for services and applictions running in non-standard environments.
TYPE          : 20 WIN32_SHARE_PROCESS
START_TYPE    : 2  AUTO_START
ERROR_CONTROL     : 0  IGNORE
BINARY_PATH_NAME  : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : Error Reporting Service
DEPENDENCIES      : RpcSs
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: Eventlog
Enables event log messages issued by Windows-based programs and components to be viewed in Event Viewer. This service cannot be stopped.
TYPE          : 20 WIN32_SHARE_PROCESS
START_TYPE    : 2  AUTO_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\system32\services.exe
LOAD_ORDER_GROUP  : Event log
TAG       : 0
DISPLAY_NAME      : Event Log
DEPENDENCIES      :
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: EventSystem
Supports System Event Notification Service (SENS), which provides automatic distribution of events to subscribing Component Object Model (COM) components. If the service is stopped, SENS will close and will not be able to provide logon and logoff notifications. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE          : 20 WIN32_SHARE_PROCESS
START_TYPE    : 3  DEMAND_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP  : Network
TAG       : 0
DISPLAY_NAME      : COM+ Event System
DEPENDENCIES      : RPCSS
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: FastUserSwitchingCompatibility
Provides management for applications that require assistance in a multiple user environment.
TYPE          : 20 WIN32_SHARE_PROCESS
START_TYPE    : 3  DEMAND_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : Fast User Switching Compatibility
DEPENDENCIES      : TermService
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: helpsvc
Enables Help and Support Center to run on this computer. If this service is stopped, Help and Support Center will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE          : 20 WIN32_SHARE_PROCESS
START_TYPE    : 2  AUTO_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : Help and Support
DEPENDENCIES      : RPCSS
SERVICE_START_NAME: LocalSystem
FAIL_RESET_PERIOD : 86400 seconds
FAILURE_ACTIONS   : Restart DELAY: 100 seconds
: Restart   DELAY: 100 seconds
: None  DELAY: 100 seconds


SERVICE_NAME: HidServ
Enables generic input access to Human Interface Devices (HID), which activates and maintains the use of predefined hot buttons on keyboards, remote controls, and other multimedia devices. If this service is stopped, hot buttons controlled by this service will no longer function. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE          : 20 WIN32_SHARE_PROCESS
START_TYPE    : 4  DISABLED
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : Human Interface Device Access
DEPENDENCIES      : RpcSs
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: ImapiService
Manages CD recording using Image Mastering Applications Programming Interface (IMAPI). If this service is stopped, this computer will be unable to record CDs. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE          : 10 WIN32_OWN_PROCESS
START_TYPE    : 3  DEMAND_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\System32\imapi.exe
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : IMAPI CD-Burning COM Service
DEPENDENCIES      :
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: iPodService
iPod hardware management services
TYPE          : 10 WIN32_OWN_PROCESS
START_TYPE    : 3  DEMAND_START
ERROR_CONTROL     : 0  IGNORE
BINARY_PATH_NAME  : C:\Program Files\iPod\bin\iPodService.exe
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : iPod Service
DEPENDENCIES      :
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: lanmanserver
Supports file, print, and named-pipe sharing over the network for this computer. If this service is stopped, these functions will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE          : 20 WIN32_SHARE_PROCESS
START_TYPE    : 2  AUTO_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : Server
DEPENDENCIES      :
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: lanmanworkstation
Creates and maintains client network connections to remote servers. If this service is stopped, these connections will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE          : 20 WIN32_SHARE_PROCESS
START_TYPE    : 2  AUTO_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP  : NetworkProvider
TAG       : 0
DISPLAY_NAME      : Workstation
DEPENDENCIES      :
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: LmHosts
Enables support for NetBIOS over TCP/IP (NetBT) service and NetBIOS name resolution.
TYPE          : 20 WIN32_SHARE_PROCESS
START_TYPE    : 2  AUTO_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\System32\svchost.exe -k LocalService
LOAD_ORDER_GROUP  : TDI
TAG       : 0
DISPLAY_NAME      : TCP/IP NetBIOS Helper
DEPENDENCIES      : NetBT
: Afd
SERVICE_START_NAME: NT AUTHORITY\LocalService


SERVICE_NAME: Messenger
Transmits net send and Alerter service messages between clients and servers. This service is not related to Windows Messenger. If this service is stopped, Alerter messages will not be transmitted. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE          : 20 WIN32_SHARE_PROCESS
START_TYPE    : 2  AUTO_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : Messenger
DEPENDENCIES      : LanmanWorkstation
: NetBIOS
: PlugPlay
: RpcSS
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: mnmsrvc
Enables an authorized user to access this computer remotely by using NetMeeting over a corporate intranet. If this service is stopped, remote desktop sharing will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE          : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS
START_TYPE    : 3  DEMAND_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\System32\mnmsrvc.exe
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : NetMeeting Remote Desktop Sharing
DEPENDENCIES      :
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: MSDTC
Coordinates transactions that span multiple resource managers, such as databases, message queues, and file systems. If this service is stopped, these transactions will not occur. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE          : 10 WIN32_OWN_PROCESS
START_TYPE    : 3  DEMAND_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\System32\msdtc.exe
LOAD_ORDER_GROUP  : MS Transactions
TAG       : 0
DISPLAY_NAME      : Distributed Transaction Coordinator
DEPENDENCIES      : RPCSS
: SamSS
SERVICE_START_NAME: NT AUTHORITY\NetworkService


SERVICE_NAME: MSIServer
Installs, repairs and removes software according to instructions contained in .MSI files.
TYPE          : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS
START_TYPE    : 3  DEMAND_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\System32\msiexec.exe /V
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : Windows Installer
DEPENDENCIES      : RpcSs
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: navapsvc
Handles Norton AntiVirus Auto-Protect events.
TYPE          : 10 WIN32_OWN_PROCESS
START_TYPE    : 2  AUTO_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\Program Files\Norton AntiVirus\navapsvc.exe
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : Norton AntiVirus Auto Protect Service
DEPENDENCIES      : RPCSS
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: NetDDE
Provides network transport and security for Dynamic Data Exchange (DDE) for programs running on the same computer or on different computers. If this service is stopped, DDE transport and security will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE          : 20 WIN32_SHARE_PROCESS
START_TYPE    : 3  DEMAND_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\system32\netdde.exe
LOAD_ORDER_GROUP  : NetDDEGroup
TAG       : 0
DISPLAY_NAME      : Network DDE
DEPENDENCIES      : NetDDEDSDM
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: NetDDEdsdm
Manages Dynamic Data Exchange (DDE) network shares. If this service is stopped, DDE network shares will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE          : 20 WIN32_SHARE_PROCESS
START_TYPE    : 3  DEMAND_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\system32\netdde.exe
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : Network DDE DSDM
DEPENDENCIES      :
: EGrLocalSystem
: Network DDE DSDM
: etwork DDE
: ntiVirus Auto Protect Service
: ction Coordinator
: ion
: Files=C:h
:
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: Netlogon
Supports pass-through authentication of account logon events for computers in a domain.
TYPE          : 20 WIN32_SHARE_PROCESS
START_TYPE    : 3  DEMAND_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\System32\lsass.exe
LOAD_ORDER_GROUP  : RemoteValidation
TAG       : 0
DISPLAY_NAME      : Net Logon
DEPENDENCIES      : LanmanWorkstation
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: Netman
Manages objects in the Network and Dial-Up Connections folder, in which you can view both local area network and remote connections.
TYPE          : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS
START_TYPE    : 3  DEMAND_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : Network Connections
DEPENDENCIES      : RpcSs
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: Nla
Collects and stores network configuration and location information, and notifies applications when this information changes.
TYPE          : 20 WIN32_SHARE_PROCESS
START_TYPE    : 3  DEMAND_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : Network Location Awareness (NLA)
DEPENDENCIES      : Tcpip
: Afd
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: NtLmSsp
Provides security to remote procedure call (RPC) programs that use transports other than named pipes.
TYPE          : 20 WIN32_SHARE_PROCESS
START_TYPE    : 3  DEMAND_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\System32\lsass.exe
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : NT LM Security Support Provider
DEPENDENCIES      :
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: NtmsSvc
(null)
TYPE          : 20 WIN32_SHARE_PROCESS
START_TYPE    : 3  DEMAND_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\system32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : Removable Storage
DEPENDENCIES      : RpcSs
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: PlugPlay
Enables a computer to recognize and adapt to hardware changes with little or no user input. Stopping or disabling this service will result in system instability.
TYPE          : 20 WIN32_SHARE_PROCESS
START_TYPE    : 2  AUTO_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\system32\services.exe
LOAD_ORDER_GROUP  : PlugPlay
TAG       : 0
DISPLAY_NAME      : Plug and Play
DEPENDENCIES      :
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: PolicyAgent
Manages IP security policy and starts the ISAKMP/Oakley (IKE) and the IP security driver.
TYPE          : 20 WIN32_SHARE_PROCESS
START_TYPE    : 2  AUTO_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\System32\lsass.exe
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : IPSEC Services
DEPENDENCIES      : RPCSS
: Tcpip
: IPSec
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: ProtectedStorage
Provides protected storage for sensitive data, such as private keys, to prevent access by unauthorized services, processes, or users.
TYPE          : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS
START_TYPE    : 2  AUTO_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\system32\lsass.exe
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : Protected Storage
DEPENDENCIES      : RpcSs
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: RasAuto
Creates a connection to a remote network whenever a program references a remote DNS or NetBIOS name or address.
TYPE          : 20 WIN32_SHARE_PROCESS
START_TYPE    : 3  DEMAND_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : Remote Access Auto Connection Manager
DEPENDENCIES      : RasMan
: Tapisrv
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: RasMan
Creates a network connection.
TYPE          : 20 WIN32_SHARE_PROCESS
START_TYPE    : 3  DEMAND_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : Remote Access Connection Manager
DEPENDENCIES      : Tapisrv
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: RDSessMgr
Manages and controls Remote Assistance. If this service is stopped, Remote Assistance will be unavailable. Before stopping this service, see the Dependencies tab of the Properties dialog box.
TYPE          : 10 WIN32_OWN_PROCESS
START_TYPE    : 3  DEMAND_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\system32\sessmgr.exe
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : Remote Desktop Help Session Manager
DEPENDENCIES      : RPCSS
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: RemoteAccess
Offers routing services to businesses in local area and wide area network environments.
TYPE          : 20 WIN32_SHARE_PROCESS
START_TYPE    : 4  DISABLED
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : Routing and Remote Access
DEPENDENCIES      : RpcSS
: +NetBIOSGroup
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: RemoteRegistry
Enables remote users to modify registry settings on this computer. If this service is stopped, the registry can be modified only by users on this computer. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE          : 20 WIN32_SHARE_PROCESS
START_TYPE    : 2  AUTO_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\system32\svchost.exe -k LocalService
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : Remote Registry
DEPENDENCIES      : RPCSS
SERVICE_START_NAME: NT AUTHORITY\LocalService
FAIL_RESET_PERIOD : 0 seconds
FAILURE_ACTIONS   : Restart DELAY: 1000 seconds


SERVICE_NAME: RpcLocator
Manages the RPC name service database.
TYPE          : 10 WIN32_OWN_PROCESS
START_TYPE    : 3  DEMAND_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\System32\locator.exe
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : Remote Procedure Call (RPC) Locator
DEPENDENCIES      : LanmanWorkstation
SERVICE_START_NAME: NT AUTHORITY\NetworkService


SERVICE_NAME: RpcSs
Provides the endpoint mapper and other miscellaneous RPC services.
TYPE          : 20 WIN32_SHARE_PROCESS
START_TYPE    : 2  AUTO_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\system32\svchost -k rpcss
LOAD_ORDER_GROUP  : COM Infrastructure
TAG       : 0
DISPLAY_NAME      : Remote Procedure Call (RPC)
DEPENDENCIES      :
SERVICE_START_NAME: LocalSystem
FAIL_RESET_PERIOD : 0 seconds
FAILURE_ACTIONS   : Reboot  DELAY: 60000 seconds


SERVICE_NAME: RSVP
Provides network signaling and local traffic control setup functionality for QoS-aware programs and control applets.
TYPE          : 10 WIN32_OWN_PROCESS
START_TYPE    : 3  DEMAND_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\System32\rsvp.exe
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : QoS RSVP
DEPENDENCIES      : TcpIp
: Afd
: RpcSs
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: SamSs
Stores security information for local user accounts.
TYPE          : 20 WIN32_SHARE_PROCESS
START_TYPE    : 2  AUTO_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\system32\lsass.exe
LOAD_ORDER_GROUP  : LocalValidation
TAG       : 0
DISPLAY_NAME      : Security Accounts Manager
DEPENDENCIES      : RPCSS
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: SBService
(null)
TYPE          : 10 WIN32_OWN_PROCESS
START_TYPE    : 2  AUTO_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : ScriptBlocking Service
DEPENDENCIES      :
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: SCardDrv
Enables support for legacy non-plug and play smart-card readers used by this computer. If this service is stopped, this computer will not support legacy reader. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE          : 20 WIN32_SHARE_PROCESS
START_TYPE    : 3  DEMAND_START
ERROR_CONTROL     : 0  IGNORE
BINARY_PATH_NAME  : C:\WINDOWS\System32\SCardSvr.exe
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : Smart Card Helper
DEPENDENCIES      : +Smart Card Reader
SERVICE_START_NAME: NT AUTHORITY\LocalService


SERVICE_NAME: SCardSvr
Manages access to smart cards read by this computer. If this service is stopped, this computer will be unable to read smart cards. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE          : 20 WIN32_SHARE_PROCESS
START_TYPE    : 3  DEMAND_START
ERROR_CONTROL     : 0  IGNORE
BINARY_PATH_NAME  : C:\WINDOWS\System32\SCardSvr.exe
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : Smart Card
DEPENDENCIES      : PlugPlay
SERVICE_START_NAME: NT AUTHORITY\LocalService


SERVICE_NAME: Schedule
Enables a user to configure and schedule automated tasks on this computer. If this service is stopped, these tasks will not be run at their scheduled times. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE          : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS
START_TYPE    : 2  AUTO_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP  : SchedulerGroup
TAG       : 0
DISPLAY_NAME      : Task Scheduler
DEPENDENCIES      : RpcSs
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: seclogon
Enables starting processes under alternate credentials. If this service is stopped, this type of logon access will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE          : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS
START_TYPE    : 2  AUTO_START
ERROR_CONTROL     : 0  IGNORE
BINARY_PATH_NAME  : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : Secondary Logon
DEPENDENCIES      :
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: SENS
Tracks system events such as Windows logon, network, and power events.  Notifies COM+ Event System subscribers of these events.
TYPE          : 20 WIN32_SHARE_PROCESS
START_TYPE    : 2  AUTO_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\system32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP  : Network
TAG       : 0
DISPLAY_NAME      : System Event Notification
DEPENDENCIES      : EventSystem
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: SharedAccess
Provides network address translation, addressing, name resolution and/or intrusion prevention services for a home or small office network.
TYPE          : 20 WIN32_SHARE_PROCESS
START_TYPE    : 3  DEMAND_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : Internet Connection Firewall (ICF) / Internet Connection Sharing (ICS)
DEPENDENCIES      : Netman
: NLA
: RasMan
: ALG
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: ShellHWDetection
(null)
TYPE          : 20 WIN32_SHARE_PROCESS
START_TYPE    : 2  AUTO_START
ERROR_CONTROL     : 0  IGNORE
BINARY_PATH_NAME  : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP  : ShellSvcGroup
TAG       : 0
DISPLAY_NAME      : Shell Hardware Detection
DEPENDENCIES      : RpcSs
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: SNDSrvc
Symantec Network Drivers Service
TYPE          : 10 WIN32_OWN_PROCESS
START_TYPE    : 3  DEMAND_START
ERROR_CONTROL     : 0  IGNORE
BINARY_PATH_NAME  : C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : Symantec Network Drivers Service
DEPENDENCIES      :
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: Spooler
Loads files to memory for later printing.
TYPE          : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS
START_TYPE    : 2  AUTO_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\system32\spoolsv.exe
LOAD_ORDER_GROUP  : SpoolerGroup
TAG       : 0
DISPLAY_NAME      : Print Spooler
DEPENDENCIES      : RPCSS
SERVICE_START_NAME: LocalSystem
FAIL_RESET_PERIOD : 86400 seconds
FAILURE_ACTIONS   : Restart DELAY: 60000 seconds
: Restart   DELAY: 60000 seconds
: None  DELAY: 0 seconds


SERVICE_NAME: srservice
Performs system restore functions. To stop service, turn off System Restore from the System Restore tab in My Computer->Properties
TYPE          : 20 WIN32_SHARE_PROCESS
START_TYPE    : 2  AUTO_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : System Restore Service
DEPENDENCIES      : RpcSs
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: SSDPSRV
Enables discovery of UPnP devices on your home network.
TYPE          : 20 WIN32_SHARE_PROCESS
START_TYPE    : 3  DEMAND_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\System32\svchost.exe -k LocalService
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : SSDP Discovery Service
DEPENDENCIES      :
SERVICE_START_NAME: NT AUTHORITY\LocalService


SERVICE_NAME: stisvc
Provides image acquisition services for scanners and cameras.
TYPE          : 20 WIN32_SHARE_PROCESS
START_TYPE    : 3  DEMAND_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\System32\svchost.exe -k imgsvc
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : Windows Image Acquisition (WIA)
DEPENDENCIES      : RpcSs
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: SwPrv
Manages software-based volume shadow copies taken by the Volume Shadow Copy service. If this service is stopped, software-based volume shadow copies cannot be managed. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE          : 10 WIN32_OWN_PROCESS
START_TYPE    : 3  DEMAND_START
ERROR_CONTROL     : 0  IGNORE
BINARY_PATH_NAME  : C:\WINDOWS\System32\dllhost.exe /Processid:{8065608E-AA10-47D2-B0DE-C73747F04571}
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : MS Software Shadow Copy Provider
DEPENDENCIES      : rpcss
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: SysmonLog
Collects performance data from local or remote computers based on preconfigured schedule parameters, then writes the data to a log or triggers an alert. If this service is stopped, performance information will not be collected. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE          : 10 WIN32_OWN_PROCESS
START_TYPE    : 3  DEMAND_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\system32\smlogsvc.exe
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : Performance Logs and Alerts
DEPENDENCIES      :
SERVICE_START_NAME: NT Authority\NetworkService


SERVICE_NAME: TapiSrv
Provides Telephony API (TAPI) support for programs that control telephony devices and IP based voice connections on the local computer and, through the LAN, on servers that are also running the service.
TYPE          : 20 WIN32_SHARE_PROCESS
START_TYPE    : 3  DEMAND_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : Telephony
DEPENDENCIES      : PlugPlay
: RpcSs
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: TermService
Allows multiple users to be connected interactively to a machine as well as the display of desktops and applications to remote computers. The underpinning of Remote Desktop (including RD for Administrators), Fast User Switching, Remote Assistance, and Terminal Server.
TYPE          : 20 WIN32_SHARE_PROCESS
START_TYPE    : 3  DEMAND_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : Terminal Services
DEPENDENCIES      : RPCSS
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: Themes
Provides user experience theme management.
TYPE          : 20 WIN32_SHARE_PROCESS
START_TYPE    : 2  AUTO_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP  : UIGroup
TAG       : 0
DISPLAY_NAME      : Themes
DEPENDENCIES      :
SERVICE_START_NAME: LocalSystem
FAIL_RESET_PERIOD : 86400 seconds
FAILURE_ACTIONS   : Restart DELAY: 60000 seconds
: Restart   DELAY: 60000 seconds
: None  DELAY: 0 seconds


SERVICE_NAME: TlntSvr
Enables a remote user to log on to this computer and run programs, and supports various TCP/IP Telnet clients, including UNIX-based and Windows-based computers. If this service is stopped, remote user access to programs might be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE          : 10 WIN32_OWN_PROCESS
START_TYPE    : 3  DEMAND_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\System32\tlntsvr.exe
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : Telnet
DEPENDENCIES      : RPCSS
: TCPIP
: NTLMSSP
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: TrkWks
Maintains links between NTFS files within a computer or across computers in a network domain.
TYPE          : 20 WIN32_SHARE_PROCESS
START_TYPE    : 2  AUTO_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\system32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : Distributed Link Tracking Client
DEPENDENCIES      : RpcSs
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: uploadmgr
Manages synchronous and asynchronous file transfers between clients and servers on the network. If this service is stopped, synchronous and asynchronous file transfers between clients and servers on the network will not occur. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE          : 20 WIN32_SHARE_PROCESS
START_TYPE    : 2  AUTO_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : Upload Manager
DEPENDENCIES      : RPCSS
SERVICE_START_NAME: LocalSystem
FAIL_RESET_PERIOD : 86400 seconds
FAILURE_ACTIONS   : Restart DELAY: 100 seconds
: Restart   DELAY: 100 seconds
: None  DELAY: 100 seconds


SERVICE_NAME: upnphost
Provides support to host Universal Plug and Play devices.
TYPE          : 20 WIN32_SHARE_PROCESS
START_TYPE    : 3  DEMAND_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\System32\svchost.exe -k LocalService
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : Universal Plug and Play Device Host
DEPENDENCIES      : SSDPSRV
SERVICE_START_NAME: NT AUTHORITY\LocalService
FAIL_RESET_PERIOD : -1 seconds
FAILURE_ACTIONS   : Restart DELAY: 0 seconds


SERVICE_NAME: UPS
Manages an uninterruptible power supply (UPS) connected to the computer.
TYPE          : 10 WIN32_OWN_PROCESS
START_TYPE    : 3  DEMAND_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\System32\ups.exe
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : Uninterruptible Power Supply
DEPENDENCIES      :
SERVICE_START_NAME: NT AUTHORITY\LocalService


SERVICE_NAME: VSS
Manages and implements Volume Shadow Copies used for backup and other purposes. If this service is stopped, shadow copies will be unavailable for backup and the backup may fail. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE          : 10 WIN32_OWN_PROCESS
START_TYPE    : 3  DEMAND_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\System32\vssvc.exe
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : Volume Shadow Copy
DEPENDENCIES      : RPCSS
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: W32Time
Maintains date and time synchronization on all clients and servers in the network. If this service is stopped, date and time synchronization will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.



TYPE          : 20 WIN32_SHARE_PROCESS
START_TYPE    : 2  AUTO_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : Windows Time
DEPENDENCIES      :
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: WebClient
Enables Windows-based programs to create, access, and modify Internet-based files. If this service is stopped, these functions will not be available. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE          : 20 WIN32_SHARE_PROCESS
START_TYPE    : 2  AUTO_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\System32\svchost.exe -k LocalService
LOAD_ORDER_GROUP  : NetworkProvider
TAG       : 0
DISPLAY_NAME      : WebClient
DEPENDENCIES      : MRxDAV
SERVICE_START_NAME: NT AUTHORITY\LocalService


SERVICE_NAME: winmgmt
Provides a common interface and object model to access management information about operating system, devices, applications and services. If this service is stopped, most Windows-based software will not function properly. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE          : 20 WIN32_SHARE_PROCESS
START_TYPE    : 2  AUTO_START
ERROR_CONTROL     : 0  IGNORE
BINARY_PATH_NAME  : C:\WINDOWS\system32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : Windows Management Instrumentation
DEPENDENCIES      : RPCSS
: Eventlog
SERVICE_START_NAME: LocalSystem
FAIL_RESET_PERIOD : 86400 seconds
FAILURE_ACTIONS   : Restart DELAY: 60000 seconds
: Restart   DELAY: 60000 seconds


SERVICE_NAME: WmdmPmSN
Retrieves the serial number of any portable media player connected to this computer. If this service is stopped, protected content might not be down loaded to the device.
TYPE          : 20 WIN32_SHARE_PROCESS
START_TYPE    : 3  DEMAND_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : Portable Media Serial Number Service
DEPENDENCIES      :
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: Wmi
Provides systems management information to and from drivers.
TYPE          : 20 WIN32_SHARE_PROCESS
START_TYPE    : 3  DEMAND_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : Windows Management Instrumentation Driver Extensions
DEPENDENCIES      :
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: WmiApSrv
Provides performance library information from WMI HiPerf providers.
TYPE          : 10 WIN32_OWN_PROCESS
START_TYPE    : 3  DEMAND_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\System32\wbem\wmiapsrv.exe
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : WMI Performance Adapter
DEPENDENCIES      : RPCSS
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: wuauserv
Enables the download and installation of Windows updates. If this service is disabled, this computer will not be able to use the Automatic Updates feature or the Windows Update Web site.
TYPE          : 20 WIN32_SHARE_PROCESS
START_TYPE    : 2  AUTO_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\system32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : Automatic Updates
DEPENDENCIES      :
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: WZCSVC
Provides automatic configuration for the 802.11 adapters
TYPE          : 20 WIN32_SHARE_PROCESS
START_TYPE    : 2  AUTO_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP  : TDI
TAG       : 0
DISPLAY_NAME      : Wireless Zero Configuration
DEPENDENCIES      : RpcSs
: Ndisuio
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: x10nets
(null)
TYPE          : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS
START_TYPE    : 3  DEMAND_START
ERROR_CONTROL     : 1  NORMAL
BINARY_PATH_NAME  : C:\PROGRA~1\ATIMUL~1\RemCtrl\x10nets.exe
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : X10 Device Network Service
DEPENDENCIES      : RPCSS
SERVICE_START_NAME: LocalSystem


SERVICE_NAME: %AF夶À¨
(null)
TYPE          : 20 WIN32_SHARE_PROCESS
START_TYPE    : 2  AUTO_START
ERROR_CONTROL     : 0  IGNORE
BINARY_PATH_NAME  : C:\WINDOWS\TASKMAN.EXE:vutzr /s
LOAD_ORDER_GROUP  :
TAG       : 0
DISPLAY_NAME      : Remote Procedure Call (RPC) Helper
DEPENDENCIES      :
SERVICE_START_NAME: LocalSystem

[crunchie]

Getting somewhere now :). The reason I didn't do this first is because I was under the impression that this version of hijackthis showed the service in the 023 section. There are three different services that are created by this infection and one of them I have seen in the log. Anyways...........

You may want to print out these directions as the Internet will not be available. Please continue with the next step if you run into a problem with the current one. Just be sure to let us know what the problem was when you reply.

Please make sure that you can view all hidden files. Instructions on how to do this can be found here:

How to see hidden files in Windows

Please download About:Buster from here: http://tools.zerosrealm.com/AboutBuster.zip Once it is downloaded extract it to
c:\aboutbuster. We will use that program later in this process.

Reboot your computer into Safe Mode and follow these steps:

Step 1:

Click on start, then control panel, then administrative programs, then services. Look for a service called Remote Procedure Call (RPC) Helper. Double click on that service and click stop and then set the startup to disabled. Also write down the name and path of the file listed in the Path to executable field. This filename must be deleted below.

Step 2:

Press control-alt-delete to get into the task manager and end the follow processes if they exist:

apilp.exe
TASKMAN.EXE

Step 3:
I now need you to delete the following files:

C:\WINDOWS\apilp.exe
C:\WINDOWS\TASKMAN.EXE

C:\WINDOWS\system32\jbzsg.dll
C:\WINDOWS\system32\mspd32.dll
C:\WINDOWS\system32\iptw32.exe

If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. if it is uncheck it and try again.

Step 4:
Then close all programs and windows and run hijackthis. Put a checkmark next to each of these entries and press the fix button when ready:
<insert all the RO/R1,O2, and O4 lines>

Step 5:

In the next step we are going to remove a service that gets installed by this malware.

Go to Start>Run and type regedit.

Press enter.

Navigate to:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Remote Procedure Call (RPC) Helper

If Remote Procedure Call (RPC) Helper exists , right click on it and choose delete from the menu.

Now navigate to:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_Remote Procedure Call (RPC) Helper

If LEGACY_Remote Procedure Call (RPC) Helper exists then right click on it and choose delete from the menu.

If you have trouble deleting a key. Then click once on the key name to highlight it and click on the Permission menu option under Security or Edit. Then Uncheck "Allow inheritible permissions" and press copy. Then click on everyone and put a checkmark in "full control". Then press apply and ok and attempt to delete the key again.

Step 6:

This is the step where we will use About:Buster that you had downloaded previously.

Navigate to the c:\aboutbuster directory and double-click on aboutbuster.exe When the tool is open press the OK button, then the Start button, then the OK button, and then finally the Yes button. It will start scanning your computer for files. If it asks if you would like to do a second pass, allow it to do so.

When it completed move on to step 7.

Step 7:

Copy the contents of the Quote Box below to Notepad.
Name the file as fix.reg
Change the Save as Type to All Files
Save this file on the desktop

REGEDIT4

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\HSA]

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SE]

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SW]

Then double-click on the fix.reg file, and when it prompts to merge say yes, and this will clear some registry entries left behind by the process.

Step 8:
Reboot your computer back to normal mode so that we can see if we need to restore some deleted files:

• Download the Hoster from here. Press "Restore Original Hosts" and press "OK". Exit Program. This will restore the original deleted Hosts file.
• If you have Spybot S&D installed you will also need to replace one file. Go here: Merijn's Files (sdhelper) and download SDHelper.dll. Copy the file to the folder containing you Spybot S&D program (normally C:\Program Files\Spybot - Search & Destroy). Then click Start > Run > regsvr32 "C:\Program Files\Spybot - Search & Destroy\SDHelper.dll" and press the OK button
• If you are using Windows 95, 98, or ME it is possible that the malware deleted your control.exe. Please check for the existence of this file by going to to Merijn Files control.exe and examine where the file should be for your operating system. If the file is missing then download the appropriate file and place it in the proper place according to this information.
• Open IE, go to Tools>Internet Options>then click on the security tab, then click on custon label. Check the following settings:
  • Download Signed ActiveX controls-set to Prompt.
  • Download Un-Signed ActiveX controls-set to Disable.
  • Initialize and script ActiveX controls marked as unsafe-set to disable.

  Step 9:

  Run an online antivirus scan at:

  http://housecall.antivirus.com/

  Reboot and post another hijackthis log.

[vanbeezy]

Here is the new hijackthis log...
Step 3, I couldnt find apilp.exe, and jbzsg.dll
Step 5 didnt seem to apply since I couldnt find any of those files listed.
And in Step 8, I got confused on the whole control.exe part. I have XP so I wasnt sure how much of that applied.

Logfile of HijackThis v1.99.0
Scan saved at 6:20:09 PM, on 12/22/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\wuauclt.exe
F:\Downloads\hijackthis\HijackThis.exe

R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - F:\Downloads\spybot_sd\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - C:\Program Files\ATI Multimedia\tv\EXPLBAR.DLL
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1093326107653
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: X10 Device Network Service - Unknown - C:\PROGRA~1\ATIMUL~1\RemCtrl\x10nets.exe (file missing)

[crunchie]

:). Not everything in the to do list will be found, but it is important for them to be looked for.

Scan with hijackthis and tick the boxes next to all the following entries, then close all browser and explorer windows, and hit the "Fix checked" button.

R3 - Default URLSearchHook is missing

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)

Apart from that, you are looking good. A firewall would be a good thing to get though. A free one in the link in my Sig :).

[vanbeezy]

It worked! Thanks, youre a genius.