Spyware Doctor won't update, can't visit many Anti-malware sites.

Question

groach45 0 Newbie Poster

15 Years Ago

None of my anti-spyware/maleware tools would update. And i could not get to malewarebites.org, but I was able to get the tool and update it from the other site besides malewarebytes.org. I ran the tool and it removed two things and then spyware doctor worked, yeah. But I still feel as if there is spyware on my computer. Netstat shows a lot of listing and established conections on my computer. And peerguardian 2 shows even more conections going out on my computer and lists many of them as spyware and blocks them. But there is a lot more that it doesn't block. After I enabled hidden files to be shown, disabled windows defender, and ran malewarebytes and rebooted, I ran hijack this. Here is those two logs.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:39:46 PM, on 1/8/2009
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16764)
Boot mode: Normal

Running processes:
C:\Windows\System32\smss.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\ATK Hotkey\ASLDRSrv.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\ATK Hotkey\Hcontrol.exe
C:\Program Files\ATK Hotkey\ATKOSD.exe
C:\Windows\system32\agrsmsvc.exe
C:\Program Files\Desktop Tray Clock\timeserv.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\TOSHIBA\IVP\ISM\pinger.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\Program Files\TOSHIBA\TOSHIBA DVD PLAYER\TNaviSrv.exe
C:\Windows\system32\TODDSrv.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
C:\Program Files\Search Settings\SearchSettings.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
C:\Program Files\LimeWire\LimeWire.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSwMgr.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\servicing\TrustedInstaller.exe
\?\C:\Windows\system32\wbem\WMIADAP.EXE
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshibadirect.com/dpdstart
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: SearchSettings Class - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Program Files\Search Settings\kb126\SearchSettings.dll
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll (file missing)
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll (file missing)
O2 - BHO: SearchSettings Class - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Program Files\Search Settings\kb126\SearchSettings.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll (file missing)
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [Skytel] Skytel.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SearchSettings] C:\Program Files\Search Settings\SearchSettings.exe
O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [PeerGuardian] C:\Program Files\PeerGuardian2\pg2.exe
O4 - HKCU\..\Run: [SkinClock] C:\Program Files\Desktop Tray Clock\AtomicAlarmClock.exe
O4 - HKCU\..\Run: [{D650E0E3-0AA9-2305-F60E-81F83FB39EB6}] C:\Users\Gary\AppData\Roaming\gary.exe
O4 - HKCU\..\Run: [TOSCDSPD] TOSCDSPD.EXE
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [garypro] C:\Users\Gary\AppData\Roaming\gary.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Lookup on Merriam Webster - file://C:\Program Files\ieSpell\Merriam Webster.HTM
O8 - Extra context menu item: Lookup on Wikipedia - file://C:\Program Files\ieSpell\wikipedia.HTM
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll
O13 - Gopher Prefix:
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{FF482616-A70C-4D1B-B006-DD2F1F7F88DD}: NameServer = 192.168.4.1,192.168.2.1
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: ASLDR Service (ASLDRService) - Unknown owner - C:\Program Files\ATK Hotkey\ASLDRSrv.exe
O23 - Service: Atomic Alarm Clock Time (AtomicAlarmClock) - Unknown owner - C:\Program Files\Desktop Tray Clock\timeserv.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Google Updater Service (gusvc) - Unknown owner - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe (file missing)
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: pinger - Unknown owner - C:\TOSHIBA\IVP\ISM\pinger.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
O23 - Service: TOSHIBA Navi Support Service (TNaviSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA DVD PLAYER\TNaviSrv.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

--
End of file - 9565 bytes

Malwarebytes' Anti-Malware 1.32
Database version: 1632
Windows 6.0.6000

1/8/2009 4:31:20 PM
mbam-log-2009-01-08 (16-31-20).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 133654
Time elapsed: 1 hour(s), 24 minute(s), 24 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Windows\System32\msqpdxalavoung.dll (Trojan.TDSS) -> Delete on reboot.
C:\Windows\System32\drivers\msqpdxonvciuab.sys (Trojan.Agent) -> Quarantined and deleted successfully.

Thanks in advance for all your help.

windows-virus

2 Contributors
6 Replies
250 Views
1 Day Discussion Span
Latest Post 15 Years Ago Latest Post by jholland1964

jholland1964 650 Posting Expert

15 Years Ago

First thing I note is you are running NO anti-virus program and no firewall, unless you are using the built in Windows Firewall.
I see the following listings on the HJT log:
R3 - URLSearchHook: SearchSettings Class - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Program Files\Search Settings\kb126\SearchSettings.dll
O2 - BHO: SearchSettings Class - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Program Files\Search Settings\kb126\SearchSettings.dll
O4 - HKLM\..\Run: [SearchSettings] C:\Program Files\Search Settings\SearchSettings.exe
SearchSettings.exe is generally considered malware (Trojan) and should be removed. . It has been known to install during some shareware and freeware program installations.

O4 - HKCU\..\Run: [garypro] C:\Users\Gary\AppData\Roaming\gary.exe>>>What is This?
O4 - HKCU\..\Run: [garypro] C:\Users\Gary\AppData\Roaming\gary.exe>>>What is This?
O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe>>>certainly NOT needed to run on startup, meaning it will run all the time....you are really taking a giant risk P2P anyway and then doing it without an anti-virus program is doubly dangerous.

jholland1964 650 Posting Expert

15 Years Ago

I actually have two firewalls (Windows Defenders built in firewall and PeerGuardian2).

Windows Defender is the anti-spy program, you must mean you are using the built in Windows Firewall, that is fine then it just doesn't show on the HJT scans. If you have that one turned on then don't use another one. It can cause conflicts in programs, so I would remove that PeerGuardian.
There are several good, free anti-virus programs Antivir is the one I use, Avast is also good and many use AVG 8

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groach45 0 Newbie Poster · Answer 1 · 2009-01-09T14:05:39+00:00

Here is a list of all the connections open on my computer:
Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Windows\system32>netstat -a

Active Connections

Proto Local Address Foreign Address State
TCP 0.0.0.0:135 Gary-PC:0 LISTENING
TCP 0.0.0.0:554 Gary-PC:0 LISTENING
TCP 0.0.0.0:3390 Gary-PC:0 LISTENING
TCP 0.0.0.0:49152 Gary-PC:0 LISTENING
TCP 0.0.0.0:49153 Gary-PC:0 LISTENING
TCP 0.0.0.0:49154 Gary-PC:0 LISTENING
TCP 0.0.0.0:49155 Gary-PC:0 LISTENING
TCP 0.0.0.0:49156 Gary-PC:0 LISTENING
TCP 0.0.0.0:49157 Gary-PC:0 LISTENING
TCP 192.168.4.27:139 Gary-PC:0 LISTENING
TCP [::]:135 Gary-PC:0 LISTENING
TCP [::]:445 Gary-PC:0 LISTENING
TCP [::]:554 Gary-PC:0 LISTENING
TCP [::]:2869 Gary-PC:0 LISTENING
TCP [::]:3390 Gary-PC:0 LISTENING
TCP [::]:5357 Gary-PC:0 LISTENING
TCP [::]:10243 Gary-PC:0 LISTENING
TCP [::]:49152 Gary-PC:0 LISTENING
TCP [::]:49153 Gary-PC:0 LISTENING
TCP [::]:49154 Gary-PC:0 LISTENING
TCP [::]:49155 Gary-PC:0 LISTENING
TCP [::]:49156 Gary-PC:0 LISTENING
TCP [::]:49157 Gary-PC:0 LISTENING
UDP 0.0.0.0:123 *:
UDP 0.0.0.0:500 *:
UDP 0.0.0.0:3702 *:
UDP 0.0.0.0:3702 *:
UDP 0.0.0.0:4500 *:
UDP 0.0.0.0:5004 *:
UDP 0.0.0.0:5005 *:
UDP 0.0.0.0:5355 *:
UDP 0.0.0.0:60259 *:
UDP 127.0.0.1:1900 *:
UDP 127.0.0.1:59813 *:
UDP 192.168.4.27:137 *:
UDP 192.168.4.27:138 *:
UDP 192.168.4.27:1900 *:
UDP 192.168.4.27:59812 *:
UDP [::]:123 *:
UDP [::]:500 *:
UDP [::]:3702 *:
UDP [::]:3702 *:
UDP [::]:5004 *:
UDP [::]:5005 *:
UDP [::]:5355 *:
UDP [::]:60260 *:
UDP [::1]:1900 *:
UDP [::1]:59810 *:
UDP [fe80::31d1:9d3e:9704:e0e5%8]:1900 *:
UDP [fe80::31d1:9d3e:9704:e0e5%8]:59809 *:
UDP [fe80::5432:c81e:8c7b:c719%10]:1900 *:
UDP [fe80::5432:c81e:8c7b:c719%10]:59811 *:
UDP [fe80::6dae:9e6e:d661:14cf%9]:1900 *:
UDP [fe80::6dae:9e6e:d661:14cf%9]:59808 *:

C:\Windows\system32>

groach45 0 Newbie Poster · Answer 2 · 2009-01-10T02:17:26+00:00

First off, thank you very much jholland1964. I actually have two firewalls (Windows Defenders built in firewall and PeerGuardian2). Also I have Spyware Doctor, Spybot S&D, Malwarebytes Anti-Malware, Hijackthis, and CCleaner. Is there an anti-virus program you would recommend? Also after following your advice and rebooting, I did another Hijackthis scan. Can anyone else see anything that he missed? Or am I clean?
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:11:22 PM, on 1/9/2009
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16764)
Boot mode: Normal

Running processes:
C:\Windows\System32\smss.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\ATK Hotkey\ASLDRSrv.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\ATK Hotkey\Hcontrol.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\ATK Hotkey\ATKOSD.exe
C:\Windows\system32\agrsmsvc.exe
C:\Program Files\Desktop Tray Clock\timeserv.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\TOSHIBA\IVP\ISM\pinger.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Windows\system32\svchost.exe
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\Program Files\TOSHIBA\TOSHIBA DVD PLAYER\TNaviSrv.exe
C:\Windows\system32\TODDSrv.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSwMgr.exe
C:\Program Files\PeerGuardian2\pg2.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\servicing\TrustedInstaller.exe
\?\C:\Windows\system32\wbem\WMIADAP.EXE
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshibadirect.com/dpdstart
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [Skytel] Skytel.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [PeerGuardian] C:\Program Files\PeerGuardian2\pg2.exe
O4 - HKCU\..\Run: [SkinClock] C:\Program Files\Desktop Tray Clock\AtomicAlarmClock.exe
O4 - HKCU\..\Run: [TOSCDSPD] TOSCDSPD.EXE
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Lookup on Merriam Webster - file://C:\Program Files\ieSpell\Merriam Webster.HTM
O8 - Extra context menu item: Lookup on Wikipedia - file://C:\Program Files\ieSpell\wikipedia.HTM
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O13 - Gopher Prefix:
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{FF482616-A70C-4D1B-B006-DD2F1F7F88DD}: NameServer = 192.168.4.1,192.168.2.1
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: ASLDR Service (ASLDRService) - Unknown owner - C:\Program Files\ATK Hotkey\ASLDRSrv.exe
O23 - Service: Atomic Alarm Clock Time (AtomicAlarmClock) - Unknown owner - C:\Program Files\Desktop Tray Clock\timeserv.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Google Updater Service (gusvc) - Unknown owner - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe (file missing)
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: pinger - Unknown owner - C:\TOSHIBA\IVP\ISM\pinger.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
O23 - Service: TOSHIBA Navi Support Service (TNaviSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA DVD PLAYER\TNaviSrv.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

--
End of file - 8660 bytes

groach45 0 Newbie Poster · Answer 3 · 2009-01-10T23:03:48+00:00

Thanks again, here is the hijack log after all that. Let me know if there is anything else i should be worried about. These files look supicious to me:
O13 - Gopher Prefix:
O4 - HKLM\..\Run: [Skytel] Skytel.exe
O23 - Service: Google Updater Service (gusvc) - Unknown owner - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe (file missing) (it won't delete this one for some reason. Every time i scan it is still there.)

Also there is a lot of java stuff on there is that normal.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:57:28 AM, on 1/10/2009
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16764)
Boot mode: Normal

Running processes:
C:\Windows\System32\smss.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\ATK Hotkey\ASLDRSrv.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\ATK Hotkey\Hcontrol.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\ATK Hotkey\ATKOSD.exe
C:\Windows\system32\agrsmsvc.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\TOSHIBA\IVP\ISM\pinger.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\Program Files\TOSHIBA\TOSHIBA DVD PLAYER\TNaviSrv.exe
C:\Windows\system32\TODDSrv.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\System32\mobsync.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSwMgr.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\PeerGuardian2\pg2.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshibadirect.com/dpdstart
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [Skytel] Skytel.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [PeerGuardian] C:\Program Files\PeerGuardian2\pg2.exe
O4 - HKCU\..\Run: [TOSCDSPD] TOSCDSPD.EXE
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O13 - Gopher Prefix:
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{FF482616-A70C-4D1B-B006-DD2F1F7F88DD}: NameServer = 192.168.4.1,192.168.2.1
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: Avira AntiVir Personal - Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: Avira AntiVir Personal - Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: ASLDR Service (ASLDRService) - Unknown owner - C:\Program Files\ATK Hotkey\ASLDRSrv.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Google Updater Service (gusvc) - Unknown owner - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe (file missing)
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: pinger - Unknown owner - C:\TOSHIBA\IVP\ISM\pinger.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
O23 - Service: TOSHIBA Navi Support Service (TNaviSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA DVD PLAYER\TNaviSrv.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

--
End of file - 8615 bytes

jholland1964 650 Posting Expert Team Colleague Featured Poster · Answer 4 · 2009-01-11T00:52:30+00:00

O13 - Gopher Prefix:
O4 - HKLM\..\Run: [Skytel] Skytel.exe
O23 - Service: Google Updater Service (gusvc) - Unknown owner - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe (file missing) (it won't delete this one for some reason. Every time i scan it is still there.)
Also there is a lot of java stuff on there is that normal.

First thing you need to do, or any fixes done won't work, is to get rid of Spybot TeaTimer. You don't need this part of the program and it does interfere with fixes which may be done by blocking some changes.
To stop this from running do the following:
Disable Spybot's TeaTimer

* Run Spybot-S&D in Advanced Mode
* If it is not already set to do this, go to the Mode menu
select
Advanced Mode
* On the left hand side, click on Tools
* Then click on the Resident icon in the list
* Uncheck
Resident TeaTimer
and OK any prompts.
* Restart your computer

The Gopher Prefix is nothing to worry about, it can be fixed if you wish but from what I have been able to find it is actually sort of a left over from when Gopher was a search protocol for the web before there was a web.
The Skytel entry is a program related to the Realtek Voice Manager used by some of their audio chipsets. This one is up to you, meaning if you want it to run fine, if not it can be fixed.
That O23 entry will have to be stopped via Services. Go to Start, Control Panel, Administrative Tools, Services. Scroll through the list until you find it, double click and change the start up to Disabled.
You actually can do the same for the AdAwareService entry also. Unless you have the paid version this service does nothing but run, so also change it's start up type to Disabled also.
Reboot the computer after doing both of those.
The java entries indicate that your java program is way out of date. Current version is 6 update 11. You need to update that. To do this first go HERE and download the Offline Install for the latest version and save it to the desktop. Then go to Add/Remove and Uninstall ALL old versions of java that you find there. Once that is complete double click that install file to install the newest version. Once the install is complete go back to the download page and on the right side you will see Verify Now. Click that to go to the verification page to check to be certain that your install was successful.