Member Avatar for Lexous

Hey guys I am having huge malware problems that I can't seem to beat.

I think I am infected with several things but my biggest problem is that all of a sudden explorer won't come up on startup. I have been dealing with this for a few days and have been able to run a program through task manager to get explorer to come up, but now my "Taskmanager has been disabled by my administrator" also so not only will explorer come up on startup, but I can't get to my task manager to get around it anymore either. Basically I am completely locked out of my computer at this point in time with nothing but my desktop background coming up.

I can't run these diagnostic tools that it says to run on the sticky threads because I can't get into my computer right now. If anyone can help me get through my startup problem I will gladly do so.. I don't know what information I can give you but I have windows xp. Thanks so much for the help.. :)

Josh

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  • Latest Post Latest Post by gerbil
Member Avatar for gerbil

Run MBAM in Safe Mode. And then hijackthis. both can be downloaded and injected via thummbdrive.
==Please download Malwarebytes' Anti-Malware
from: http://www.majorgeeks.com/Malwarebytes_Anti-Malware_d5756.html
or: http://www.besttechie.net/tools/mbam-setup.exe
=Dclick that file, mbam-setup.exe, to install the application,
-ensure that it is set to update and start, else start it via the icon, and UPDATE it.
Select "Perform QUICK Scan", then click Scan; the application will guide you through the remaining steps.
ENSURE that EVERYTHING found has a CHECKMARK against it, then click Remove Selected.
If malware has been found [and removed] MBAM will automatically produce a log for you... do not click the Save Logfile button.
When it completes examine the log: if some files are listed as Delete on Reboot then restart your machine before continuing.
Post the Notepad log [it is also saved under Logs tab in MBAM].

MBAM can still be installed and updated without a connection. Using a flashdrive on another system, download & save the installer file from http://www.majorgeeks.com/Malwarebyt...are_d5756.html, then dl the latest updates file: http://www.gt500.org/malwarebytes/database.jsp , both to a thumbdrive.
Run the installer, when it completes uncheck the Launch and Update boxes to finish. Next, dclick the mbam-rules.exe file, it will install into MBAM.
Start MBAM via the icon and ...
==download hijackthis: http://www.majorgeeks.com/download5554.html
-copy it to a new FOLDER placed either alongside your program files or on your desktop and then... rename hijackthis.exe to imabunny.exe
-in that folder start HijackThis by dclicking the .exe
-CLOSE ALL OTHER APPLICATIONS and any open windows including the explorer window containing HijackThis.
-click the Scan and Save a Logfile button. Post the log here.

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