Badly infected system, please help!

[LarryBoy]

I know what some of my problems are, but would sure appreciate on any pointers on how to address them, and I'm quite sure this system has problems I'm not fully aware of. For example I know dolsp.dll is one of my problems. That's a relatively new addition to my machine and I suspect its presence is contributing to the fact that I can't even get online anymore, and I'm sure it's just the tip of the iceberg. I had to copy the HJT log to a floppy and bring it to this other machine in order to send this message. I'd really appreciate some suggestions on what to do next! I have run Adaware, Spybot S&D and Microsoft Anti-spyware (beta).

Logfile of HijackThis v1.99.1
Scan saved at 8:46:37 PM, on 3/6/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\Program Files\CA\eTrust Antivirus\InoRT.exe
C:\Program Files\CA\eTrust Antivirus\InoTask.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\IT Connection Manager\SRUserService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\GWMDMMSG.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\WINDOWS\kdx\KHost.exe
C:\PROGRA~1\CA\ETRUST~1\realmon.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Glkik\Rvmn.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\0b94knan\0b94knan.exe
C:\PROGRA~1\MYWEBS~1\bar\2.bin\mwsoemon.exe
C:\WINDOWS\system32\ap9h4qmo.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\isrvs\desktop.exe
C:\WINDOWS\system32\fsq2_32.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Nikon\NkView5\NkvMon.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Deleteme\HijackThis3\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.equip.org
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.equip.org
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast High-Speed Internet
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - _{00A6FAF6-072E-44cf-8957-5838F569A31D} - (no file)
R3 - URLSearchHook: (no name) - _{87766247-311C-43B4-8499-3D5FEC94A183} - (no file)
F3 - REG:win.ini: load=??+
?, ???????????????????????
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
O2 - BHO: IE Update Class - {5B4AB8E2-6DC5-477A-B637-BF3C1A2E5993} - C:\WINDOWS\isrvs\sysupd.dll
O3 - Toolbar: (no name) - {4E7BD74F-2B8D-469E-A1F6-FC7EB590A97D} - (no file)
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [OemReset] %systemroot%\OPTIONS\OEMRESET.EXE /AUDIT
O4 - HKLM\..\Run: [GWMDMMSG] GWMDMMSG.exe
O4 - HKLM\..\Run: [GWMDMpi] C:\WINDOWS\GWMDMpi.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [SpyBlocker] C:\Program Files\SpyBlocker Software\spyblocker.exe
O4 - HKLM\..\Run: [kdx] C:\WINDOWS\kdx\KHost.exe
O4 - HKLM\..\Run: [BIOVBIPVC] C:\WINDOWS\BIOVBIPVC.exe
O4 - HKLM\..\Run: [AHNUE] C:\WINDOWS\AHNUE.exe
O4 - HKLM\..\Run: [AGJQ] C:\WINDOWS\AGJQ.exe
O4 - HKLM\..\Run: [NUBI] C:\WINDOWS\NUBI.exe
O4 - HKLM\..\Run: [gbmv] C:\WINDOWS\atpdxdt.exe
O4 - HKLM\..\Run: [emsw.exe] C:\WINDOWS\emsw.exe
O4 - HKLM\..\Run: [Realtime Monitor] C:\PROGRA~1\CA\ETRUST~1\realmon.exe -s
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Windows AdStatus] C:\Program Files\Windows AdStatus\WinStat.exe
O4 - HKLM\..\Run: [Viiked] C:\Program Files\Glkik\Rvmn.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [P2P Networking2] C:\WINDOWS\System32\P2P Networking\P2P Networking2.exe /AUTOSTART
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [0b94knan] C:\Program Files\0b94knan\0b94knan.exe
O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\2.bin\mwsoemon.exe
O4 - HKLM\..\Run: [ap9h4qmo] C:\WINDOWS\system32\ap9h4qmo.exe
O4 - HKLM\..\Run: [Desktop Search] C:\WINDOWS\isrvs\desktop.exe
O4 - HKLM\..\Run: [ffis] C:\WINDOWS\isrvs\ffisearch.exe
O4 - HKLM\..\Run: [nsvcin] C:\Documents and Settings\Bekah\n20050308.exe
O4 - HKLM\..\Run: [zcfhoupf] c:\windows\system32\zcfhoupf.exe
O4 - HKLM\..\Run: [t35X3mi] fsq2_32.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView5\NkvMon.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZNxmk544BCUS
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: LimeShop Preferences - file://C:\Program Files\couponsandoffers\System\Temp\limeshop_script0.htm
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\dolsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\dolsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\dolsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\dolsp.dll
O12 - Plugin for .efp: C:\Program Files\Internet Explorer\Plugins\NPEFPrn.dll
O12 - Plugin for .efv: C:\Program Files\Internet Explorer\Plugins\NPEFV.dll
O12 - Plugin for .fmp: C:\Program Files\Internet Explorer\Plugins\NPFMP.dll
O12 - Plugin for .fmr: C:\Program Files\Internet Explorer\Plugins\NPFME.dll
O12 - Plugin for .ifx: C:\Program Files\Internet Explorer\Plugins\NPWebPrn.dll
O12 - Plugin for .lfx: C:\Program Files\Internet Explorer\Plugins\NPLaunch.dll
O12 - Plugin for .mwp: C:\Program Files\Internet Explorer\Plugins\NPMWPrn.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://www.comcastsupport.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {12345678-1234-1234-1234-123456789123} - http://www.allyoursearch.com/Allyoursearch.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {17D72920-7A15-11D4-921E-0080C8DA7A5E} (AimSp32 Class) - http://makeover.substance.com/save/makeover.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwebproducts/ei-2/SmileyCentralFWBInitialSetup1.0.0.8-2.cab
O16 - DPF: {275E2FE0-7486-11D0-89D6-00A0C90C9B67} (MCSiMenuCtl Class) - http://security/components/activex/mcsimenu.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20030530/qtinstall.info.apple.com/bonnie/us/win/QuickTimeInstaller.exe
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/24ca546598381c433122/netzip/RdxIE601.cab
O16 - DPF: {5D1E3FA5-64FF-4387-9418-F1D67AFB2247} (MaxisSuperstarTeleX Control) - http://thesims.ea.com/teleport/superstar/MaxisSuperstarTeleX.cab
O16 - DPF: {7823A620-9DD9-11CF-A662-00AA00C066D2} (PopupMenu Object) - http://activex.microsoft.com/controls/iexplorer/x86/iemenu.cab
O16 - DPF: {7A32634B-029C-4836-A023-528983982A49} - http://fdl.msn.com/public/chat/msnchat42.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {8629CFEB-C31A-4429-9BB0-8765A8A24FDA} (MaxisUnleashedLotTeleX Control) - http://thesims.ea.com/teleport/unleashed/LOT/MaxisUnleashedLotTeleX.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
O16 - DPF: {A44B714B-EE0F-453E-9300-A69B321FEF6C} (MaxisSimsFamilyTeleX Control) - http://thesims.ea.com/teleport/families/MaxisSimsFamilyTeleX.cab
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bundler/CAB/RealArcadeRdxIE.cab
O16 - DPF: {C15B7EA2-A360-43E8-A591-5FAEDC7C4E1D} - http://www.altnet.com/install/adm4.cab
O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} (MSN Photo Upload Tool) - http://photos.msn.com/r/neutral/controls/MsnPUpld.cab?5,0,1730,0
O16 - DPF: {C6B086D2-146B-47A4-A218-B82DCAF2D872} (cpbrxpie Control) - http://a19.g.akamai.net/7/19/7125/4007/ftp.coupons.com/r3120/cpbrxpie.cab
O16 - DPF: {CDAA0214-3907-4C47-A3F6-014DA1517440} (ArkDownloader Class) - http://www.gamedek.com/download/arkDownloader.cab
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://www.gamespot.com/KDX/download/kdx.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
O16 - DPF: {F76DF680-EC17-4272-B1C7-CDB2641FA20B} (KB836528 Object) - http://microsoft.com/security/controls/DoomChk.CAB
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Filter: text/html - {950238FB-C706-4791-8674-4D429F85897E} - C:\WINDOWS\isrvs\mfiltis.dll
O20 - Winlogon Notify: H323TSP - C:\WINDOWS\system32\mdiqtz32.dll (file missing)
O23 - Service: eTrust Antivirus RPC Server (InoRPC) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoRpc.exe
O23 - Service: eTrust Antivirus Realtime Server (InoRT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoRT.exe
O23 - Service: eTrust Antivirus Job Server (InoTask) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoTask.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

Thanks,

Larry

[crunchie]

Download LSPfix from here
On the opening screen, click the "I know what I'm doing" checkbox. Check all instances of "dolsp.dll" (and nothing else), and move them to the "Remove" pane. Then click Finish.

Uninstall Mywebsearch and P2P Networking from add/remove programs.

Run Hijackthis and go to the process viewer by going to Config, Misc Tools, Process Viewer, to unload all instances of the following running processes;
C:\Program Files\0b94knan\0b94knan.exe
C:\PROGRA~1\MYWEBS~1\bar\2.bin\mwsoemon.exe
C:\WINDOWS\system32\ap9h4qmo.exe
C:\WINDOWS\isrvs\desktop.exe
C:\WINDOWS\system32\fsq2_32.exe

Scan with hijackthis and tick the boxes next to all the following entries, then close all browser and explorer windows and hit the "Fix checked" button.

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - _{00A6FAF6-072E-44cf-8957-5838F569A31D} - (no file)
R3 - URLSearchHook: (no name) - _{87766247-311C-43B4-8499-3D5FEC94A183} - (no file)

F3 - REG:win.ini: load=??+
?, ???????????????????????

O2 - BHO: IE Update Class - {5B4AB8E2-6DC5-477A-B637-BF3C1A2E5993} - C:\WINDOWS\isrvs\sysupd.dll

O3 - Toolbar: (no name) - {4E7BD74F-2B8D-469E-A1F6-FC7EB590A97D} - (no file)

O4 - HKLM\..\Run: [BIOVBIPVC] C:\WINDOWS\BIOVBIPVC.exe
O4 - HKLM\..\Run: [AHNUE] C:\WINDOWS\AHNUE.exe
O4 - HKLM\..\Run: [AGJQ] C:\WINDOWS\AGJQ.exe
O4 - HKLM\..\Run: [NUBI] C:\WINDOWS\NUBI.exe
O4 - HKLM\..\Run: [gbmv] C:\WINDOWS\atpdxdt.exe
O4 - HKLM\..\Run: [emsw.exe] C:\WINDOWS\emsw.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [Windows AdStatus] C:\Program Files\Windows AdStatus\WinStat.exe
O4 - HKLM\..\Run: [Viiked] C:\Program Files\Glkik\Rvmn.exe
O4 - HKLM\..\Run: [P2P Networking2] C:\WINDOWS\System32\P2P Networking\P2P Networking2.exe /AUTOSTART
O4 - HKLM\..\Run: [0b94knan] C:\Program Files\0b94knan\0b94knan.exe
O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\2.bin\mwsoemon.exe
O4 - HKLM\..\Run: [ap9h4qmo] C:\WINDOWS\system32\ap9h4qmo.exe
O4 - HKLM\..\Run: [Desktop Search] C:\WINDOWS\isrvs\desktop.exe
O4 - HKLM\..\Run: [ffis] C:\WINDOWS\isrvs\ffisearch.exe
O4 - HKLM\..\Run: [nsvcin] C:\Documents and Settings\Bekah\n20050308.exe
O4 - HKLM\..\Run: [zcfhoupf] c:\windows\system32\zcfhoupf.exe
O4 - HKLM\..\Run: [t35X3mi] fsq2_32.exe

O8 - Extra context menu item: LimeShop Preferences - file://C:\Program Files\couponsandoffers\System\Temp\limeshop_script0.htm

O16 - DPF: {12345678-1234-1234-1234-123456789123} - http://www.allyoursearch.com/Allyoursearch.cab
TrojanDropper.Small.GT
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocach...up1.0.0.8-2.cab
FunWebProducts
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/24ca546598381c...ip/RdxIE601.cab
Netster
O16 - DPF: {C15B7EA2-A360-43E8-A591-5FAEDC7C4E1D} - http://www.altnet.com/install/adm4.cab
Altnet Download Manager
O16 - DPF: {C6B086D2-146B-47A4-A218-B82DCAF2D872} (cpbrxpie Control) - http://a19.g.akamai.net/7/19/7125/4...20/cpbrxpie.cab

O18 - Filter: text/html - {950238FB-C706-4791-8674-4D429F85897E} - C:\WINDOWS\isrvs\mfiltis.dll

I now need you to delete all the following;

* fsq2_32.exe << This file
c:\windows\system32\zcfhoupf.exe << This file
C:\Documents and Settings\Bekah\n20050308.exe << This file
C:\WINDOWS\system32\ap9h4qmo.exe << This file
C:\WINDOWS\emsw.exe << This file
C:\WINDOWS\atpdxdt.exe << This file
C:\WINDOWS\NUBI.exe << This file
C:\WINDOWS\AGJQ.exe << This file
C:\WINDOWS\AHNUE.exe << This file
C:\WINDOWS\BIOVBIPVC.exe << This file
c:\windows\system32\dolsp.dll << This file

C:\WINDOWS\isrvs << This folder
C:\PROGRA~1\MYWEBS~1 << This folder
C:\Program Files\0b94knan << This folder
C:\WINDOWS\System32\P2P Networking << This folder
C:\Program Files\Glkik << This folder
C:\Program Files\Windows AdStatus << This folder
C:\Program Files\Viewpoint\Viewpoint Manager << This folder

* Locate via Start > Search

If any of them fail to delete then open hijackthis and go to Misc Tools/Delete a File on Reboot and paste the relevant files into the line. When asked to reboot, do so only after the last file entered.

Download, install and keep updated, Spywareblaster from www.javacoolsoftware.com to help keep your system clean.

REBOOT.

Can you download the following app.
VX2Finder

Run Vx2Finder click on the 'Click to find VX2.BetterInternet' button.
Then click 'make log'.
Post that log here with another hijackthis log please.

[LarryBoy]

Thank you, Crunchie!

Sorry for taking so long to reply. The vx2 and HijackThis logs you asked for are pasted at the end of this message. I'm able to get online using the problem machine, so this is real progress!! Woo hoo!

I'm not quoting the message to which this is a reply. I hope that doesn't inconvenience you. I don't know if folks around here have a preference about that. I'm not a regular around here.

By the way, do I need to have all the other 3 people who have accounts, and who are all "administrators", on this Windows XP machine go through some of the same steps you outlined for me? The step involving HKCU got me to thinking about that.

When I tried to uninstall P2P Networking I got the following error:
"An error occurred while trying to remove P2P Networking2. It may have already been uninstalled. Would you like to remove P2P Networking2 from the Add or Remove programs list?"

I'm guessing it's probably OK to click Yes, but I chose to click No for now and run it past you first.

FWIW, 0b94knan.exe was not running at the time I ran HJT, though it had been running a few minutes earlier. I know because I have been in the habit lately of capturing snapshots using startuplist.exe, saving the logs to a unique filename and using windiff to compare one log file to the next.

When I got to the step where I ran the HJT scan and started selecting registry items to remove, this entry was no longer present:
O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\2.bin\mwsoemon.exe

You had me delete fsq2_32.exe. Should I also delete FSQ2_32.EXE-1C18A4CD.pf ? It is in C:\WINDOWS\Prefetch\

FWIW, on the file deletion step, these files were not found.:
c:\windows\system32\zcfhoupf.exe
C:\Documents and Settings\Bekah\n20050308.exe
C:\WINDOWS\emsw.exe
C:\WINDOWS\atpdxdt.exe
C:\WINDOWS\NUBI.exe
C:\WINDOWS\AGJQ.exe
C:\WINDOWS\BIOVBIPVC.exe
I assume that's of no consequence, and only indicates that my earlier deletion efforts were not as thorough as today's effort.

THIS SEEMS NOTEWORTHY:
This one could not be deleted by me manually; I didn't notice a way to tell HJT to delete a folder, so pointed it at each of the files in the folder and in the folder under this one:
C:\WINDOWS\isrvs
OK, actually I started to do that, but I guess I accidentally clicked Yes on that reboot prompt before I got finished going through all the files. After it rebooted I repeated that process and got through all the files. When I did it correctly and rebooted it came right back. Microsoft Anti-Spyware spots it trying to install itself and asks me if I want to block. I tell it to block it, it does so, and tells me to reboot. I reboot, and right off the bat it catches the thing trying to install again!

Incidentally, these folders were not found:
C:\PROGRA~1\MYWEBS~1
C:\WINDOWS\System32\P2P Networking
NBD, I'm sure.

HERE'S THE VX2 LOG YOU ASKED FOR:
Log for VX2.BetterInternet File Finder (ALL)

Files Found---

Additional Files---

Keys Under Notify---
crypt32chain
cryptnet
cscdll
H323TSP
ScCertProp
Schedule
sclgntfy
SensLogn
termsrv
wlballoon

Guardian Key--- is called:

Guardian Key--- :

User Agent String---
{EC18E11D-1782-4F05-BF7D-14A548B68203}

... AND HERE'S THE NEW HIJACKTHIS LOG:
Logfile of HijackThis v1.99.1
Scan saved at 10:13:55 PM, on 3/10/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\Program Files\CA\eTrust Antivirus\InoRpc.exe
C:\Program Files\CA\eTrust Antivirus\InoRT.exe
C:\Program Files\CA\eTrust Antivirus\InoTask.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\Program Files\IT Connection Manager\SRUserService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\GWMDMMSG.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\WINDOWS\kdx\KHost.exe
C:\PROGRA~1\CA\ETRUST~1\realmon.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Nikon\NkView5\NkvMon.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Deleteme\HijackThis3\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.equip.org
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.equip.org
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast High-Speed Internet
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [OemReset] %systemroot%\OPTIONS\OEMRESET.EXE /AUDIT
O4 - HKLM\..\Run: [GWMDMMSG] GWMDMMSG.exe
O4 - HKLM\..\Run: [GWMDMpi] C:\WINDOWS\GWMDMpi.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [SpyBlocker] C:\Program Files\SpyBlocker Software\spyblocker.exe
O4 - HKLM\..\Run: [kdx] C:\WINDOWS\kdx\KHost.exe
O4 - HKLM\..\Run: [Realtime Monitor] C:\PROGRA~1\CA\ETRUST~1\realmon.exe -s
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [Desktop Search] C:\WINDOWS\isrvs\desktop.exe
O4 - HKLM\..\Run: [ffis] C:\WINDOWS\isrvs\ffisearch.exe
O4 - HKLM\..\RunOnce: [GIANTAntiSpywareCleaner] C:\Program Files\Microsoft AntiSpyware\gcASCleaner.exe
O4 - HKLM\..\RunOnce: [MicrosoftAntiSpywareCleaner] C:\Program Files\Microsoft AntiSpyware\gcASCleaner.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView5\NkvMon.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .efp: C:\Program Files\Internet Explorer\Plugins\NPEFPrn.dll
O12 - Plugin for .efv: C:\Program Files\Internet Explorer\Plugins\NPEFV.dll
O12 - Plugin for .fmp: C:\Program Files\Internet Explorer\Plugins\NPFMP.dll
O12 - Plugin for .fmr: C:\Program Files\Internet Explorer\Plugins\NPFME.dll
O12 - Plugin for .ifx: C:\Program Files\Internet Explorer\Plugins\NPWebPrn.dll
O12 - Plugin for .lfx: C:\Program Files\Internet Explorer\Plugins\NPLaunch.dll
O12 - Plugin for .mwp: C:\Program Files\Internet Explorer\Plugins\NPMWPrn.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://www.comcastsupport.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {17D72920-7A15-11D4-921E-0080C8DA7A5E} (AimSp32 Class) - http://makeover.substance.com/save/makeover.cab
O16 - DPF: {275E2FE0-7486-11D0-89D6-00A0C90C9B67} (MCSiMenuCtl Class) - http://security/components/activex/mcsimenu.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20030530/qtinstall.info.apple.com/bonnie/us/win/QuickTimeInstaller.exe
O16 - DPF: {5D1E3FA5-64FF-4387-9418-F1D67AFB2247} (MaxisSuperstarTeleX Control) - http://thesims.ea.com/teleport/superstar/MaxisSuperstarTeleX.cab
O16 - DPF: {7823A620-9DD9-11CF-A662-00AA00C066D2} (PopupMenu Object) - http://activex.microsoft.com/controls/iexplorer/x86/iemenu.cab
O16 - DPF: {7A32634B-029C-4836-A023-528983982A49} - http://fdl.msn.com/public/chat/msnchat42.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {8629CFEB-C31A-4429-9BB0-8765A8A24FDA} (MaxisUnleashedLotTeleX Control) - http://thesims.ea.com/teleport/unleashed/LOT/MaxisUnleashedLotTeleX.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
O16 - DPF: {A44B714B-EE0F-453E-9300-A69B321FEF6C} (MaxisSimsFamilyTeleX Control) - http://thesims.ea.com/teleport/families/MaxisSimsFamilyTeleX.cab
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bundler/CAB/RealArcadeRdxIE.cab
O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} (MSN Photo Upload Tool) - http://photos.msn.com/r/neutral/controls/MsnPUpld.cab?5,0,1730,0
O16 - DPF: {CDAA0214-3907-4C47-A3F6-014DA1517440} (ArkDownloader Class) - http://www.gamedek.com/download/arkDownloader.cab
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://www.gamespot.com/KDX/download/kdx.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
O16 - DPF: {F76DF680-EC17-4272-B1C7-CDB2641FA20B} (KB836528 Object) - http://microsoft.com/security/controls/DoomChk.CAB
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Filter: text/html - {950238FB-C706-4791-8674-4D429F85897E} - C:\WINDOWS\isrvs\mfiltis.dll
O20 - Winlogon Notify: H323TSP - C:\WINDOWS\system32\mdiqtz32.dll (file missing)
O23 - Service: eTrust Antivirus RPC Server (InoRPC) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoRpc.exe
O23 - Service: eTrust Antivirus Realtime Server (InoRT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoRT.exe
O23 - Service: eTrust Antivirus Job Server (InoTask) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoTask.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

Thanks and regards,

Larry

[crunchie]

When I tried to uninstall P2P Networking I got the following error: "An error occurred while trying to remove P2P Networking2. It may have already been uninstalled. Would you like to remove P2P Networking2 from the Add or Remove programs list?" I'm guessing it's probably OK to click Yes, but I chose to click No for now and run it past you first.

Yes. It's Yes :).

You had me delete fsq2_32.exe. Should I also delete FSQ2_32.EXE-1C18A4CD.pf ? It is in C:\WINDOWS\Prefetch\

Yes.

You may have the latest version of VX2. Download L2mfix from one of these two locations:

http://www.atribune.org/downloads/l2mfix.exe
http://www.downloads.subratam.org/l2mfix.exe

Save the file to your desktop and double click l2mfix.exe. Click the Install button to extract the files and follow the prompts, then open the newly added l2mfix folder on your desktop. Double click l2mfix.bat and select option #1 for Run Find Log by typing 1 and then pressing enter. This will scan your computer and it may appear nothing is happening, then, after a minute or 2, notepad will open with a log. Copy the contents of that log and paste it into this thread.

IMPORTANT: Do NOT run option #2 OR any other files in the l2mfix folder until you are asked to do so!

[LarryBoy]

When I got up this morning Microsoft AntiSpyware (AS) reported finding these 5 threats:

iSearch.DesktopSearch
eXact.Downloader
IST.ISTbar
HuntBar
WebSearch Toolbar (AS calls the threat level "High" but also says it is under investigation)

Maybe one of them was in a HijackThis backup folder so probably not a re-infestation. I'm afraid most of the others were true re-infestations. I told AS to go ahead and remove them.

Here's the l2mfix log you asked for:

L2MFIX find log 1.02b
These are the registry keys present
**********************************************************************************
Winlogon/notify:
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\crypt32chain]
"Asynchronous"=dword:00000000
"Impersonate"=dword:00000000
"DllName"=hex(2):63,00,72,00,79,00,70,00,74,00,33,00,32,00,2e,00,64,00,6c,00,\
  6c,00,00,00
"Logoff"="ChainWlxLogoffEvent"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cryptnet]
"Asynchronous"=dword:00000000
"Impersonate"=dword:00000000
"DllName"=hex(2):63,00,72,00,79,00,70,00,74,00,6e,00,65,00,74,00,2e,00,64,00,\
  6c,00,6c,00,00,00
"Logoff"="CryptnetWlxLogoffEvent"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cscdll]
"DLLName"="cscdll.dll"
"Logon"="WinlogonLogonEvent"
"Logoff"="WinlogonLogoffEvent"
"ScreenSaver"="WinlogonScreenSaverEvent"
"Startup"="WinlogonStartupEvent"
"Shutdown"="WinlogonShutdownEvent"
"StartShell"="WinlogonStartShellEvent"
"Impersonate"=dword:00000000
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\H323TSP]
"Asynchronous"=dword:00000000
"DllName"="C:\\WINDOWS\\system32\\mdiqtz32.dll"
"Impersonate"=dword:00000000
"Logon"="WinLogon"
"Logoff"="WinLogoff"
"Shutdown"="WinShutdown"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\ScCertProp]
"DLLName"="wlnotify.dll"
"Logon"="SCardStartCertProp"
"Logoff"="SCardStopCertProp"
"Lock"="SCardSuspendCertProp"
"Unlock"="SCardResumeCertProp"
"Enabled"=dword:00000001
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\Schedule]
"Asynchronous"=dword:00000000
"DllName"=hex(2):77,00,6c,00,6e,00,6f,00,74,00,69,00,66,00,79,00,2e,00,64,00,\
  6c,00,6c,00,00,00
"Impersonate"=dword:00000000
"StartShell"="SchedStartShell"
"Logoff"="SchedEventLogOff"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\sclgntfy]
"Logoff"="WLEventLogoff"
"Impersonate"=dword:00000000
"Asynchronous"=dword:00000001
"DllName"=hex(2):73,00,63,00,6c,00,67,00,6e,00,74,00,66,00,79,00,2e,00,64,00,\
  6c,00,6c,00,00,00

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\SensLogn]
"DLLName"="WlNotify.dll"
"Lock"="SensLockEvent"
"Logon"="SensLogonEvent"
"Logoff"="SensLogoffEvent"
"Safe"=dword:00000001
"MaxWait"=dword:00000258
"StartScreenSaver"="SensStartScreenSaverEvent"
"StopScreenSaver"="SensStopScreenSaverEvent"
"Startup"="SensStartupEvent"
"Shutdown"="SensShutdownEvent"
"StartShell"="SensStartShellEvent"
"PostShell"="SensPostShellEvent"
"Disconnect"="SensDisconnectEvent"
"Reconnect"="SensReconnectEvent"
"Unlock"="SensUnlockEvent"
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\termsrv]
"Asynchronous"=dword:00000000
"DllName"=hex(2):77,00,6c,00,6e,00,6f,00,74,00,69,00,66,00,79,00,2e,00,64,00,\
  6c,00,6c,00,00,00
"Impersonate"=dword:00000000
"Logoff"="TSEventLogoff"
"Logon"="TSEventLogon"
"PostShell"="TSEventPostShell"
"Shutdown"="TSEventShutdown"
"StartShell"="TSEventStartShell"
"Startup"="TSEventStartup"
"MaxWait"=dword:00000258
"Reconnect"="TSEventReconnect"
"Disconnect"="TSEventDisconnect"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\wlballoon]
"DLLName"="wlnotify.dll"
"Logon"="RegisterTicketExpiredNotificationEvent"
"Logoff"="UnregisterTicketExpiredNotificationEvent"
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001

**********************************************************************************
useragent:
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform]
"{EC18E11D-1782-4F05-BF7D-14A548B68203}"=""

**********************************************************************************
Shell Extension key:
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved]
"{00022613-0000-0000-C000-000000000046}"="Multimedia File Property Sheet"
"{176d6597-26d3-11d1-b350-080036a75b03}"="ICM Scanner Management"
"{1F2E5C40-9550-11CE-99D2-00AA006E086C}"="NTFS Security Page"
"{3EA48300-8CF6-101B-84FB-666CCB9BCD32}"="OLE Docfile Property Page"
"{40dd6e20-7c17-11ce-a804-00aa003ca9f6}"="Shell extensions for sharing"
"{41E300E0-78B6-11ce-849B-444553540000}"="PlusPack CPL Extension"
"{42071712-76d4-11d1-8b24-00a0c9068ff3}"="Display Adapter CPL Extension"
"{42071713-76d4-11d1-8b24-00a0c9068ff3}"="Display Monitor CPL Extension"
"{42071714-76d4-11d1-8b24-00a0c9068ff3}"="Display Panning CPL Extension"
"{4E40F770-369C-11d0-8922-00A024AB2DBB}"="DS Security Page"
"{513D916F-2A8E-4F51-AEAB-0CBC76FB1AF8}"="Compatibility Page"
"{56117100-C0CD-101B-81E2-00AA004AE837}"="Shell Scrap DataHandler"
"{59099400-57FF-11CE-BD94-0020AF85B590}"="Disk Copy Extension"
"{59be4990-f85c-11ce-aff7-00aa003ca9f6}"="Shell extensions for Microsoft Windows Network objects"
"{5DB2625A-54DF-11D0-B6C4-0800091AA605}"="ICM Monitor Management"
"{675F097E-4C4D-11D0-B6C1-0800091AA605}"="ICM Printer Management"
"{764BF0E1-F219-11ce-972D-00AA00A14F56}"="Shell extensions for file compression"
"{77597368-7b15-11d0-a0c2-080036af3f03}"="Web Printer Shell Extension"
"{7988B573-EC89-11cf-9C00-00AA00A14F56}"="Disk Quota UI"
"{853FE2B1-B769-11d0-9C4E-00C04FB6C6FA}"="Encryption Context Menu"
"{85BBD920-42A0-1069-A2E4-08002B30309D}"="Briefcase"
"{88895560-9AA2-1069-930E-00AA0030EBC8}"="HyperTerminal Icon Ext"
"{BD84B380-8CA2-1069-AB1D-08000948F534}"="Fonts"
"{DBCE2480-C732-101B-BE72-BA78E9AD5B27}"="ICC Profile"
"{F37C5810-4D3F-11d0-B4BF-00AA00BBB723}"="Printers Security Page"
"{f81e9010-6ea4-11ce-a7ff-00aa003ca9f6}"="Shell extensions for sharing"
"{f92e8c40-3d33-11d2-b1aa-080036a75b03}"="Display TroubleShoot CPL Extension"
"{7444C717-39BF-11D1-8CD9-00C04FC29D45}"="Crypto PKO Extension"
"{7444C719-39BF-11D1-8CD9-00C04FC29D45}"="Crypto Sign Extension"
"{7007ACC7-3202-11D1-AAD2-00805FC1270E}"="Network Connections"
"{992CFFA0-F557-101A-88EC-00DD010CCC48}"="Network Connections"
"{E211B736-43FD-11D1-9EFB-0000F8757FCD}"="Scanners & Cameras"
"{FB0C9C8A-6C50-11D1-9F1D-0000F8757FCD}"="Scanners & Cameras"
"{905667aa-acd6-11d2-8080-00805f6596d2}"="Scanners & Cameras"
"{3F953603-1008-4f6e-A73A-04AAC7A992F1}"="Scanners & Cameras"
"{83bbcbf3-b28a-4919-a5aa-73027445d672}"="Scanners & Cameras"
"{F0152790-D56E-4445-850E-4F3117DB740C}"="Remote Sessions CPL Extension"
"{60254CA5-953B-11CF-8C96-00AA00B8708C}"="Shell extensions for Windows Script Host"
"{2206CDB2-19C1-11D1-89E0-00C04FD7A829}"="Microsoft Data Link"
"{DD2110F0-9EEF-11cf-8D8E-00AA0060F5BF}"="Tasks Folder Icon Handler"
"{797F1E90-9EDD-11cf-8D8E-00AA0060F5BF}"="Tasks Folder Shell Extension"
"{D6277990-4C6A-11CF-8D87-00AA0060F5BF}"="Scheduled Tasks"
"{0DF44EAA-FF21-4412-828E-260A8728E7F1}"="Taskbar and Start Menu"
"{2559a1f0-21d7-11d4-bdaf-00c04f60b9f0}"="Search"
"{2559a1f1-21d7-11d4-bdaf-00c04f60b9f0}"="Help and Support"
"{2559a1f2-21d7-11d4-bdaf-00c04f60b9f0}"="Help and Support"
"{2559a1f3-21d7-11d4-bdaf-00c04f60b9f0}"="Run..."
"{2559a1f4-21d7-11d4-bdaf-00c04f60b9f0}"="Internet"
"{2559a1f5-21d7-11d4-bdaf-00c04f60b9f0}"="E-mail"
"{D20EA4E1-3957-11d2-A40B-0C5020524152}"="Fonts"
"{D20EA4E1-3957-11d2-A40B-0C5020524153}"="Administrative Tools"
"{875CB1A1-0F29-45de-A1AE-CFB4950D0B78}"="Audio Media Properties Handler"
"{40C3D757-D6E4-4b49-BB41-0E5BBEA28817}"="Video Media Properties Handler"
"{E4B29F9D-D390-480b-92FD-7DDB47101D71}"="Wav Properties Handler"
"{87D62D94-71B3-4b9a-9489-5FE6850DC73E}"="Avi Properties Handler"
"{A6FD9E45-6E44-43f9-8644-08598F5A74D9}"="Midi Properties Handler"
"{c5a40261-cd64-4ccf-84cb-c394da41d590}"="Video Thumbnail Extractor"
"{5E6AB780-7743-11CF-A12B-00AA004AE837}"="Microsoft Internet Toolbar"
"{22BF0C20-6DA7-11D0-B373-00A0C9034938}"="Download Status"
"{91EA3F8B-C99B-11d0-9815-00C04FD91972}"="Augmented Shell Folder"
"{6413BA2C-B461-11d1-A18A-080036B11A03}"="Augmented Shell Folder 2"
"{F61FFEC1-754F-11d0-80CA-00AA005B4383}"="BandProxy"
"{7BA4C742-9E81-11CF-99D3-00AA004AE837}"="Microsoft BrowserBand"
"{30D02401-6A81-11d0-8274-00C04FD5AE38}"="Search Band"
"{32683183-48a0-441b-a342-7c2a440a9478}"="Media Band"
"{169A0691-8DF9-11d1-A1C4-00C04FD75D13}"="In-pane search"
"{07798131-AF23-11d1-9111-00A0C98BA67D}"="Web Search"
"{AF4F6510-F982-11d0-8595-00AA004CD6D8}"="Registry Tree Options Utility"
"{01E04581-4EEE-11d0-BFE9-00AA005B4383}"="&Address"
"{A08C11D2-A228-11d0-825B-00AA005B4383}"="Address EditBox"
"{00BB2763-6A77-11D0-A535-00C04FD7D062}"="Microsoft AutoComplete"
"{7376D660-C583-11d0-A3A5-00C04FD706EC}"="TridentImageExtractor"
"{6756A641-DE71-11d0-831B-00AA005B4383}"="MRU AutoComplete List"
"{6935DB93-21E8-4ccc-BEB9-9FE3C77A297A}"="Custom MRU AutoCompleted List"
"{7e653215-fa25-46bd-a339-34a2790f3cb7}"="Accessible"
"{acf35015-526e-4230-9596-becbe19f0ac9}"="Track Popup Bar"
"{E0E11A09-5CB8-4B6C-8332-E00720A168F2}"="Address Bar Parser"
"{00BB2764-6A77-11D0-A535-00C04FD7D062}"="Microsoft History AutoComplete List"
"{03C036F1-A186-11D0-824A-00AA005B4383}"="Microsoft Shell Folder AutoComplete List"
"{00BB2765-6A77-11D0-A535-00C04FD7D062}"="Microsoft Multiple AutoComplete List Container"
"{ECD4FC4E-521C-11D0-B792-00A0C90312E1}"="Shell Band Site Menu"
"{3CCF8A41-5C85-11d0-9796-00AA00B90ADF}"="Shell DeskBarApp"
"{ECD4FC4C-521C-11D0-B792-00A0C90312E1}"="Shell DeskBar"
"{ECD4FC4D-521C-11D0-B792-00A0C90312E1}"="Shell Rebar BandSite"
"{DD313E04-FEFF-11d1-8ECD-0000F87A470C}"="User Assist"
"{EF8AD2D1-AE36-11D1-B2D2-006097DF8C11}"="Global Folder Settings"
"{EFA24E61-B078-11d0-89E4-00C04FC9E26E}"="Favorites Band"
"{0A89A860-D7B1-11CE-8350-444553540000}"="Shell Automation Inproc Service"
"{E7E4BC40-E76A-11CE-A9BB-00AA004AE837}"="Shell DocObject Viewer"
"{A5E46E3A-8849-11D1-9D8C-00C04FC99D61}"="Microsoft Browser Architecture"
"{FBF23B40-E3F0-101B-8488-00AA003E56F8}"="InternetShortcut"
"{3C374A40-BAE4-11CF-BF7D-00AA006946EE}"="Microsoft Url History Service"
"{FF393560-C2A7-11CF-BFF4-444553540000}"="History"
"{7BD29E00-76C1-11CF-9DD0-00A0C9034933}"="Temporary Internet Files"
"{7BD29E01-76C1-11CF-9DD0-00A0C9034933}"="Temporary Internet Files"
"{CFBFAE00-17A6-11D0-99CB-00C04FD64497}"="Microsoft Url Search Hook"
"{A2B0DD40-CC59-11d0-A3A5-00C04FD706EC}"="IE4 Suite Splash Screen"
"{67EA19A0-CCEF-11d0-8024-00C04FD75D13}"="CDF Extension Copy Hook"
"{131A6951-7F78-11D0-A979-00C04FD705A2}"="ISFBand OC"
"{9461b922-3c5a-11d2-bf8b-00c04fb93661}"="Search Assistant OC"
"{3DC7A020-0ACD-11CF-A9BB-00AA004AE837}"="The Internet"
"{871C5380-42A0-1069-A2EA-08002B30309D}"="Internet Name Space"
"{EFA24E64-B078-11d0-89E4-00C04FC9E26E}"="Explorer Band"
"{9E56BE60-C50F-11CF-9A2C-00A0C90A90CE}"="Sendmail service"
"{9E56BE61-C50F-11CF-9A2C-00A0C90A90CE}"="Sendmail service"
"{88C6C381-2E85-11D0-94DE-444553540000}"="ActiveX Cache Folder"
"{E6FB5E20-DE35-11CF-9C87-00AA005127ED}"="WebCheck"
"{ABBE31D0-6DAE-11D0-BECA-00C04FD940BE}"="Subscription Mgr"
"{F5175861-2688-11d0-9C5E-00AA00A45957}"="Subscription Folder"
"{08165EA0-E946-11CF-9C87-00AA005127ED}"="WebCheckWebCrawler"
"{E3A8BDE6-ABCE-11d0-BC4B-00C04FD929DB}"="WebCheckChannelAgent"
"{E8BB6DC0-6B4E-11d0-92DB-00A0C90C2BD7}"="TrayAgent"
"{7D559C10-9FE9-11d0-93F7-00AA0059CE02}"="Code Download Agent"
"{E6CC6978-6B6E-11D0-BECA-00C04FD940BE}"="ConnectionAgent"
"{D8BD2030-6FC9-11D0-864F-00AA006809D9}"="PostAgent"
"{7FC0B86E-5FA7-11d1-BC7C-00C04FD929DB}"="WebCheck SyncMgr Handler"
"{352EC2B7-8B9A-11D1-B8AE-006008059382}"="Shell Application Manager"
"{0B124F8F-91F0-11D1-B8B5-006008059382}"="Installed Apps Enumerator"
"{CFCCC7A0-A282-11D1-9082-006008059382}"="Darwin App Publisher"
"{e84fda7c-1d6a-45f6-b725-cb260c236066}"="Shell Image Verbs"
"{66e4e4fb-f385-4dd0-8d74-a2efd1bc6178}"="Shell Image Data Factory"
"{3F30C968-480A-4C6C-862D-EFC0897BB84B}"="GDI+ file thumbnail extractor"
"{9DBD2C50-62AD-11d0-B806-00C04FD706EC}"="Summary Info Thumbnail handler (DOCFILES)"
"{EAB841A0-9550-11cf-8C16-00805F1408F3}"="HTML Thumbnail Extractor"
"{eb9b1153-3b57-4e68-959a-a3266bc3d7fe}"="Shell Image Property Handler"
"{CC6EEFFB-43F6-46c5-9619-51D571967F7D}"="Web Publishing Wizard"
"{add36aa8-751a-4579-a266-d66f5202ccbb}"="Print Ordering via the Web"
"{6b33163c-76a5-4b6c-bf21-45de9cd503a1}"="Shell Publishing Wizard Object"
"{58f1f272-9240-4f51-b6d4-fd63d1618591}"="Get a Passport Wizard"
"{7A9D77BD-5403-11d2-8785-2E0420524153}"="User Accounts"
"{BD472F60-27FA-11cf-B8B4-444553540000}"="Compressed (zipped) Folder Right Drag Handler"
"{888DCA60-FC0A-11CF-8F0F-00C04FD7D062}"="Compressed (zipped) Folder SendTo Target"
"{63da6ec0-2e98-11cf-8d82-444553540000}"="FTP Folders Webview"
"{883373C3-BF89-11D1-BE35-080036B11A03}"="Microsoft DocProp Shell Ext"
"{A9CF0EAE-901A-4739-A481-E35B73E47F6D}"="Microsoft DocProp Inplace Edit Box Control"
"{8EE97210-FD1F-4B19-91DA-67914005F020}"="Microsoft DocProp Inplace ML Edit Box Control"
"{0EEA25CC-4362-4A12-850B-86EE61B0D3EB}"="Microsoft DocProp Inplace Droplist Combo Control"
"{6A205B57-2567-4A2C-B881-F787FAB579A3}"="Microsoft DocProp Inplace Calendar Control"
"{28F8A4AC-BBB3-4D9B-B177-82BFC914FA33}"="Microsoft DocProp Inplace Time Control"
"{8A23E65E-31C2-11d0-891C-00A024AB2DBB}"="Directory Query UI"
"{9E51E0D0-6E0F-11d2-9601-00C04FA31A86}"="Shell properties for a DS object"
"{163FDC20-2ABC-11d0-88F0-00A024AB2DBB}"="Directory Object Find"
"{F020E586-5264-11d1-A532-0000F8757D7E}"="Directory Start/Search Find"
"{0D45D530-764B-11d0-A1CA-00AA00C16E65}"="Directory Property UI"
"{62AE1F9A-126A-11D0-A14B-0800361B1103}"="Directory Context Menu Verbs"
"{ECF03A33-103D-11d2-854D-006008059367}"="MyDocs Copy Hook"
"{ECF03A32-103D-11d2-854D-006008059367}"="MyDocs Drop Target"
"{4a7ded0a-ad25-11d0-98a8-0800361b1103}"="MyDocs Properties"
"{750fdf0e-2a26-11d1-a3ea-080036587f03}"="Offline Files Menu"
"{10CFC467-4392-11d2-8DB4-00C04FA31A66}"="Offline Files Folder Options"
"{AFDB1F70-2A4C-11d2-9039-00C04F8EEB3E}"="Offline Files Folder"
"{143A62C8-C33B-11D1-84FE-00C04FA34A14}"="Microsoft Agent Character Property Sheet Handler"
"{ECCDF543-45CC-11CE-B9BF-0080C87CDBA6}"="DfsShell"
"{60fd46de-f830-4894-a628-6fa81bc0190d}"="%DESC_PublishDropTarget%"
"{7A80E4A8-8005-11D2-BCF8-00C04F72C717}"="MMC Icon Handler"
"{0CD7A5C0-9F37-11CE-AE65-08002B2E1262}"=".CAB file viewer"
"{32714800-2E5F-11d0-8B85-00AA0044F941}"="For &People..."
"{8DD448E6-C188-4aed-AF92-44956194EB1F}"="Windows Media Player Play as Playlist Context Menu Handler"
"{CE3FB1D1-02AE-4a5f-A6E9-D9F1B4073E6C}"="Windows Media Player Burn Audio CD Context Menu Handler"
"{F1B9284F-E9DC-4e68-9D7E-42362A59F0FD}"="Windows Media Player Add to Playlist Context Menu Handler"
"{1CDB2949-8F65-4355-8456-263E7C208A5D}"="Desktop Explorer"
"{1E9B04FB-F9E5-4718-997B-B8DA88302A47}"="Desktop Explorer Menu"
"{f39a0dc0-9cc8-11d0-a599-00c04fd64433}"="Channel File"
"{f3aa0dc0-9cc8-11d0-a599-00c04fd64434}"="Channel Shortcut"
"{f3ba0dc0-9cc8-11d0-a599-00c04fd64435}"="Channel Handler Object"
"{f3da0dc0-9cc8-11d0-a599-00c04fd64437}"="Channel Menu"
"{f3ea0dc0-9cc8-11d0-a599-00c04fd64438}"="Channel Properties"
"{BDEADF00-C265-11D0-BCED-00A0C90AB50F}"="Web Folders"
"{0006F045-0000-0000-C000-000000000046}"="Microsoft Outlook Custom Icon Handler"
"{42042206-2D85-11D3-8CFF-005004838597}"="Microsoft Office HTML Icon Handler"
"{e57ce731-33e8-4c51-8354-bb4de9d215d1}"="Universal Plug and Play Devices"
"{5a61f7a0-cde1-11cf-9113-00aa00425c62}"="IIS Shell Extension"
"{1D2680C9-0E2A-469d-B787-065558BC7D43}"="Fusion Cache"
"{F0CB00CD-5A07-4D91-97F5-A8C92CDA93E4}"="Shell Extensions for RealOne Player"
"{DCED20BE-3645-11D4-BC95-00C04F0E0588}"="InoShell"
"{5F327514-6C5E-4d60-8F16-D07FA08A78ED}"="Auto Update Property Sheet Extension"
"{330417E8-EF62-4047-82BE-D8305CEFF572}"="AMEncShlExt extension"
"{2559a1f7-21d7-11d4-bdaf-00c04f60b9f0}"="Set Program Access and Defaults"
"{E0D79304-84BE-11CE-9641-444553540000}"="WinZip"
"{E0D79305-84BE-11CE-9641-444553540000}"="WinZip"
"{E0D79306-84BE-11CE-9641-444553540000}"="WinZip"
"{E0D79307-84BE-11CE-9641-444553540000}"="WinZip"
"{596AB062-B4D2-4215-9F74-E9109B0A8153}"="Previous Versions Property Page"
"{9DB7A13C-F208-4981-8353-73CC61AE2783}"="Previous Versions"
"{692F0339-CBAA-47e6-B5B5-3B84DB604E87}"="Extensions Manager Folder"
"{A70C977A-BF00-412C-90B7-034C51DA2439}"="NvCpl DesktopContext Class"
"{FFB699E0-306A-11d3-8BD1-00104B6F7516}"="Play on my TV helper"
"{1E9B04FB-F9E5-4718-997B-B8DA88302A48}"="nView Desktop Context Menu"
"{640167b4-59b0-47a6-b335-a6b3c0695aea}"="Portable Media Devices"
"{cc86590a-b60a-48e6-996b-41d25ed39a1e}"="Portable Media Devices Menu"
"{B9E1D2CB-CCFF-4AA6-9579-D7A4754030EF}"="iTunes"
"{4BE0938A-9C43-4081-B1A5-4365F6EDA4F5}"=""

**********************************************************************************
HKEY ROOT CLASSIDS:
Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\CLSID\{4BE0938A-9C43-4081-B1A5-4365F6EDA4F5}]
@=""

[HKEY_CLASSES_ROOT\CLSID\{4BE0938A-9C43-4081-B1A5-4365F6EDA4F5}\Implemented Categories]
@=""

[HKEY_CLASSES_ROOT\CLSID\{4BE0938A-9C43-4081-B1A5-4365F6EDA4F5}\Implemented Categories\{00021492-0000-0000-C000-000000000046}]
@=""

[HKEY_CLASSES_ROOT\CLSID\{4BE0938A-9C43-4081-B1A5-4365F6EDA4F5}\InprocServer32]
@="C:\\WINDOWS\\system32\\mdiqtz32.dll"
"ThreadingModel"="Apartment"

**********************************************************************************
Files Found are not all bad files:
Locate .tmp files:
**********************************************************************************
Directory Listing of system files:
 Volume in drive C has no label.
 Volume Serial Number is 4470-EB09

 Directory of C:\WINDOWS\System32

07/16/2030  06:59 PM             1,025 l54112.sys
04/04/2014  10:12 AM             1,025 l34501.sys
03/11/2005  03:28 AM    <DIR>          dllcache
01/11/2005  06:13 AM           401,408 arpa.exe
09/28/2002  01:50 PM    <DIR>          Microsoft
09/20/2002  12:00 AM           181,296 SCSIACC.EXE
04/05/2001  09:43 AM            94,208 msstkprp.dll
               5 File(s)        678,962 bytes
               2 Dir(s)  29,590,618,112 bytes free

[crunchie]

Looks like you have the old L2M :).
download the VX cleaner plug in for Adaware. Install it, then open Adaware & go to *add-ons* & run the plug-in. If anything is found, select *clean system* & when done, reboot & run Adaware & let it finish the clean-up. Reboot again.

http://www.lavasoftusa.com/software/plugins/vx2cleaner.shtml

Reboot when done and post another log please.

[LarryBoy]

Do you mean that the version of l2mfix I got was outdated? I just pulled it from http://www.atribune.org/downloads/l2mfix.exe the other day.

I got the VX2 cleaner for Ad-Aware and ran it and it reported my system was already clean. Are you saying that the continued attempts to install iSearch.DesktopSearch are suggesting that this system has VX2? If that's the case should I maybe stop telling MS AntiSpyware to block installation of this threat (iSearch.DesktopSearch) and then have Ad-Aware try again to remove VX2?

Also, I may be a little confused about Ad-Aware version numbers. The page you pointed me to (http://www.lavasoftusa.com/software...x2cleaner.shtml) explicitly states that "The VX2 Cleaner works with all editions of Ad-Aware 6 build 181." On the other hand, when I went to http://www.lavasoftusa.com and browsed to the Add-ons I got to a very similar page where the build number was not mentioned. I actually downloaded the file from both pages and used WinDiff locally to convince myself they were identical, so maybe this stuff about build 181 is a red herring. I'm pretty sure my copy of Ad-Aware SE is fairly recent, and the "about" window says it's build 1.05. If I look at the version stamp on Ad-Aware.exe itself it shows as 6.2.0.206.

[crunchie]

Build 1.05 is the most recent. If the plug-in worked, you have the correct one.
I meant that you have an older version of the L2M infection.

[crunchie]

1.) Run Vx2Finder click on the 'Click to find VX2.BetterInternet' button.
2.) Then click 'make log'.
3.) Highlight all the files and click the 'Delete these files' button.
4.) You will be left with notice about one to be deleted on reboot.
5.) Reboot
6.) Run VX2Finder again and click on these buttons in the right pane:
- user agent
- Guardian.reg
- restore policy
7.) Exit and reboot once more.
8.) Run VX2Finder again click on the 'Click to Find VX2.BetterInternet' Button.
9.) Click 'Make Log'
10.) Post the first log and the second log in your next thread

[LarryBoy]

There were no files listed in the 2 files sections, so the 'Delete these files' button never enabled. So I supposed I should do the following steps:

1.) Run Vx2Finder click on the 'Click to find VX2.BetterInternet' button.
2.) Notice there are no files to delete, then click 'make log'.
6.) click on these buttons in the right pane:
- user agent
- Guardian.reg
- restore policy
7.) Exit and reboot once more.
8.) Run VX2Finder again click on the 'Click to Find VX2.BetterInternet' Button.
9.) Click 'Make Log'
10.) Post the first log and the second log in your next thread

Here's the first log from the above steps:
Log for VX2.BetterInternet File Finder (ALL)

Files Found---

Additional Files---

Keys Under Notify---
crypt32chain
cryptnet
cscdll
H323TSP
ScCertProp
Schedule
sclgntfy
SensLogn
termsrv
wlballoon

Guardian Key--- is called:

Guardian Key--- :

User Agent String---
{EC18E11D-1782-4F05-BF7D-14A548B68203}

... And here's the 2nd:
Log for VX2.BetterInternet File Finder (ALL)

Files Found---

Additional Files---

Keys Under Notify---
crypt32chain
cryptnet
cscdll
H323TSP
ScCertProp
Schedule
sclgntfy
SensLogn
termsrv
wlballoon

Guardian Key--- is called:

Guardian Key--- :

User Agent String---

Thanks,
Larry

[crunchie]

Are you still having problems with your system? The user agent string has now been removed, but there is an unknown file name in notify.

Go here and download FindIt.zip to your Desktop, unzip it and open the FindIt folder and doubleclick on find.bat. Let it run (please be patient, it will take a few minutes) and when it has finished gathering info, it will generate a file called Output.txt. Please copy it and paste it back in this thread.

[LarryBoy]

Yes, problems persist. We/you did fix it so I'm able to get online again, but these 4 keep coming back:
eXact.Downloader Trojan Downloader
iSearch.DesktopSearch Spyware
HuntBar Browser Modifier
WebSearch Toolbar Under Investigation

Microsoft AntiSpyware's real-time checker claims to remove them and tells me to reboot. I reboot and it immediately finds and claims to remove iSearch.DesktopSearch again. The other 3 seem to drift in over time (maybe a few hours, I'm not sure). I'm pretty sure they get here regardless of what I do or don't do while logged in.

Which file was it that got your attention?

There's one other major symptom that perhaps I should have mentioned earlier. I'll leave it to you if you want to pursue this or defer it to a separate thread on another day: Something has disabled my Windows Firewall/Internet Connection Sharing service and Windows is unable to restart it. This occurred around the time I lost the ability to connect to the internet. I prioritized this lower at the time because I do have a router that provides a hardware firewall. According to ShieldsUp on grc.com, one port shows as Closed, while all the rest are "stealth." Only today did it occur to me to have a look at the system event log. Here are the errors it logs when trying to start the firewall service.

The Windows Firewall/Internet Connection Sharing (ICS) service terminated with the following error:
An address incompatible with the requested protocol was used.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

The following boot-start or system-start driver(s) failed to load:
ElbyVCD
For more information, see Help and Support Center ...

Anyway, here's that log from Find It that you requested:
Warning! This utility will find legitimate files in addition to malware.
Do not remove anything unless you are sure you know what you're doing.

Find.bat is running from: C:\tech\spy\Find It NT-2K-XP

------- System Files in System32 Directory -------

Volume in drive C has no label.
Volume Serial Number is 4470-EB09

Directory of C:\WINDOWS\System32

07/16/2030 06:59 PM 1,025 l54112.sys
04/04/2014 10:12 AM 1,025 l34501.sys
03/12/2005 10:59 AM <DIR> dllcache
01/11/2005 06:13 AM 401,408 arpa.exe
09/28/2002 01:50 PM <DIR> Microsoft
09/20/2002 12:00 AM 181,296 SCSIACC.EXE
04/05/2001 09:43 AM 94,208 msstkprp.dll
5 File(s) 678,962 bytes
2 Dir(s) 29,583,089,664 bytes free

------- Hidden Files in System32 Directory -------

Volume in drive C has no label.
Volume Serial Number is 4470-EB09

Directory of C:\WINDOWS\System32

07/16/2030 06:59 PM 1,025 l54112.sys
04/04/2014 10:12 AM 1,025 l34501.sys
03/12/2005 10:59 AM <DIR> dllcache
03/05/2005 05:54 PM <DIR> vmss
03/04/2005 04:11 PM 110,592 sysmonnt.exe
01/11/2005 06:13 AM 401,408 arpa.exe
05/26/2004 06:39 PM 10,285 log1.txt
05/26/2004 04:51 PM 10,285 log2.txt
05/26/2004 03:03 PM 10,285 log3.txt
05/26/2004 01:15 PM 10,285 log4.txt
05/23/2004 09:05 AM 29,074 fiz0
05/22/2004 01:11 PM 2,886,514 kyf.dat
05/20/2004 08:12 PM 30,059 fiz1
05/13/2004 07:15 PM 30,048 fiz2
05/10/2004 09:00 PM 30,045 fiz3
05/10/2004 06:26 PM 30,097 fiz4
05/09/2004 09:54 PM 30,097 fiz5
05/09/2004 04:50 PM 30,062 fiz6
05/09/2004 04:02 PM 30,075 fiz7
05/09/2004 02:03 PM 30,110 fiz8
05/09/2004 12:59 PM 30,088 fiz9
05/09/2004 12:12 PM 30,134 fiz10
05/08/2004 10:48 PM 30,043 fiz11
05/08/2004 07:34 PM 30,089 fiz12
05/08/2004 02:52 PM 30,059 fiz13
05/08/2004 02:16 PM 30,065 fiz14
05/08/2004 01:45 PM 30,046 fiz15
05/05/2004 07:23 PM 30,070 fiz16
05/05/2004 06:18 AM 30,195 fiz17
05/04/2004 07:42 PM 30,022 fiz18
05/04/2004 04:45 PM 30,003 fiz19
02/22/2004 09:54 PM 30,001 fiz20
08/19/2002 07:38 PM 488 logonui.exe.manifest
08/19/2002 07:38 PM 488 WindowsLogon.manifest
08/19/2002 07:38 PM 749 sapi.cpl.manifest
08/19/2002 07:38 PM 749 cdplayer.exe.manifest
08/19/2002 07:38 PM 749 nwc.cpl.manifest
08/19/2002 07:38 PM 749 wuaucpl.cpl.manifest
08/19/2002 07:38 PM 749 ncpa.cpl.manifest
37 File(s) 4,076,907 bytes
2 Dir(s) 29,583,085,568 bytes free

------------ Files Named "Guard" ---------------

Volume in drive C has no label.
Volume Serial Number is 4470-EB09

Directory of C:\WINDOWS\System32

------ Temp Files in System32 Directory ------

Volume in drive C has no label.
Volume Serial Number is 4470-EB09

Directory of C:\WINDOWS\System32

02/23/2005 04:35 PM 1,711,148 mhtnfa.xml.tmp
08/11/2004 12:45 AM 5,550,080 setb5.tmp
12/19/2002 12:06 PM 1,129,472 msxml3.tmp
08/18/2001 11:00 AM 2,577 CONFIG.TMP
07/30/2001 09:40 AM 44,032 msxml3r.tmp
07/30/2001 09:40 AM 24,576 msxml3a.tmp
6 File(s) 8,461,885 bytes
0 Dir(s) 29,583,085,568 bytes free

------------------ User Agent ----------------

REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform]

------------- Keys Under Notify -------------

REGEDIT4

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\crypt32chain]
"Asynchronous"=dword:00000000
"Impersonate"=dword:00000000
"DllName"=hex(2):63,72,79,70,74,33,32,2e,64,6c,6c,00
"Logoff"="ChainWlxLogoffEvent"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cryptnet]
"Asynchronous"=dword:00000000
"Impersonate"=dword:00000000
"DllName"=hex(2):63,72,79,70,74,6e,65,74,2e,64,6c,6c,00
"Logoff"="CryptnetWlxLogoffEvent"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cscdll]
"DLLName"="cscdll.dll"
"Logon"="WinlogonLogonEvent"
"Logoff"="WinlogonLogoffEvent"
"ScreenSaver"="WinlogonScreenSaverEvent"
"Startup"="WinlogonStartupEvent"
"Shutdown"="WinlogonShutdownEvent"
"StartShell"="WinlogonStartShellEvent"
"Impersonate"=dword:00000000
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\H323TSP]
"Asynchronous"=dword:00000000
"DllName"="C:\\WINDOWS\\system32\\mdiqtz32.dll"
"Impersonate"=dword:00000000
"Logon"="WinLogon"
"Logoff"="WinLogoff"
"Shutdown"="WinShutdown"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\ScCertProp]
"DLLName"="wlnotify.dll"
"Logon"="SCardStartCertProp"
"Logoff"="SCardStopCertProp"
"Lock"="SCardSuspendCertProp"
"Unlock"="SCardResumeCertProp"
"Enabled"=dword:00000001
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\Schedule]
"Asynchronous"=dword:00000000
"DllName"=hex(2):77,6c,6e,6f,74,69,66,79,2e,64,6c,6c,00
"Impersonate"=dword:00000000
"StartShell"="SchedStartShell"
"Logoff"="SchedEventLogOff"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\sclgntfy]
"Logoff"="WLEventLogoff"
"Impersonate"=dword:00000000
"Asynchronous"=dword:00000001
"DllName"=hex(2):73,63,6c,67,6e,74,66,79,2e,64,6c,6c,00

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\SensLogn]
"DLLName"="WlNotify.dll"
"Lock"="SensLockEvent"
"Logon"="SensLogonEvent"
"Logoff"="SensLogoffEvent"
"Safe"=dword:00000001
"MaxWait"=dword:00000258
"StartScreenSaver"="SensStartScreenSaverEvent"
"StopScreenSaver"="SensStopScreenSaverEvent"
"Startup"="SensStartupEvent"
"Shutdown"="SensShutdownEvent"
"StartShell"="SensStartShellEvent"
"PostShell"="SensPostShellEvent"
"Disconnect"="SensDisconnectEvent"
"Reconnect"="SensReconnectEvent"
"Unlock"="SensUnlockEvent"
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\termsrv]
"Asynchronous"=dword:00000000
"DllName"=hex(2):77,6c,6e,6f,74,69,66,79,2e,64,6c,6c,00
"Impersonate"=dword:00000000
"Logoff"="TSEventLogoff"
"Logon"="TSEventLogon"
"PostShell"="TSEventPostShell"
"Shutdown"="TSEventShutdown"
"StartShell"="TSEventStartShell"
"Startup"="TSEventStartup"
"MaxWait"=dword:00000258
"Reconnect"="TSEventReconnect"
"Disconnect"="TSEventDisconnect"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\wlballoon]
"DLLName"="wlnotify.dll"
"Logon"="RegisterTicketExpiredNotificationEvent"
"Logoff"="UnregisterTicketExpiredNotificationEvent"
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001

------------- Locate.com Results -------------

-------- Strings.exe Qoologic Results --------

--------- Strings.exe Aspack Results ---------

C:\WINDOWS\SYSTEM32\ntdll.dll: .aspack

-------------- HKLM Run Key ----------------

REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"="RUNDLL32.EXE C:\\WINDOWS\\system32\\NvCpl.dll,NvStartup"
"nwiz"="nwiz.exe /install"
"WorksFUD"="C:\\Program Files\\Microsoft Works\\wkfud.exe"
"Microsoft Works Portfolio"="C:\\Program Files\\Microsoft Works\\WksSb.exe /AllUsers"
"Microsoft Works Update Detection"="C:\\Program Files\\Microsoft Works\\WkDetect.exe"
"OemReset"="%systemroot%\\OPTIONS\\OEMRESET.EXE /AUDIT"
"GWMDMMSG"="GWMDMMSG.exe"
"GWMDMpi"="C:\\WINDOWS\\GWMDMpi.exe"
"NeroCheck"="C:\\WINDOWS\\system32\\NeroCheck.exe"
"tgcmd"="\"C:\\Program Files\\Support.com\\bin\\tgcmd.exe\" /server"
"SpyBlocker"="C:\\Program Files\\SpyBlocker Software\\spyblocker.exe"
"kdx"="C:\\WINDOWS\\kdx\\KHost.exe"
"Realtime Monitor"="C:\\PROGRA~1\\CA\\ETRUST~1\\realmon.exe -s"
"WildTangent CDA"="RUNDLL32.exe \"C:\\Program Files\\WildTangent\\Apps\\CDA\\cdaEngine0400.dll\",cdaEngineMain"
"NvMediaCenter"="RUNDLL32.EXE C:\\WINDOWS\\system32\\NvMcTray.dll,NvTaskbarInit"
"TkBellExe"="\"C:\\Program Files\\Common Files\\Real\\Update_OB\\realsched.exe\" -osboot"
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"gcasServ"="\"C:\\Program Files\\Microsoft AntiSpyware\\gcasServ.exe\""
"iTunesHelper"="C:\\Program Files\\iTunes\\iTunesHelper.exe"
"Desktop Search"="C:\\WINDOWS\\isrvs\\desktop.exe"
"ffis"="C:\\WINDOWS\\isrvs\\ffisearch.exe"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\IMAIL]
"Installed"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MAPI]
"Installed"="1"
"NoChange"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MSFS]
"Installed"="1"

Thanks,

Larry

[crunchie]

Please go here and have this file scanned.
C:\WINDOWS\system32\mdiqtz32.dll

Post back the results please.

Scan with hijackthis and tick the boxes next to all the following entries, then close all browser and explorer windows and hit the "Fix checked" button.

O4 - HKLM\..\Run: [Desktop Search] C:\WINDOWS\isrvs\desktop.exe
O4 - HKLM\..\Run: [ffis] C:\WINDOWS\isrvs\ffisearch.exe

Reboot into safe mode following the instructions here and navigate to and delete the following if found:

C:\WINDOWS\isrvs

Reboot normally after doing the above, rescan with hijackthis, then post that log here please.

[LarryBoy]

L> Oh my goodness! while in Safe mode I quite accidentally discovered that the password on the Administrator account was blank! Talk about a shocker! I really have no idea how that happened, but I have now set it to a strong password. I have woven in a few responses to your latest instructions:

Please go here and have this file scanned.
C:\WINDOWS\system32\mdiqtz32.dll

Post back the results please.

L> This file does not exist on my machine.

Scan with hijackthis and tick the boxes next to all the following entries, then close all browser and explorer windows and hit the "Fix checked" button.

O4 - HKLM\..\Run: [Desktop Search] C:\WINDOWS\isrvs\desktop.exe
O4 - HKLM\..\Run: [ffis] C:\WINDOWS\isrvs\ffisearch.exe

Reboot into safe mode following the instructions here and navigate to and delete the following if found:

C:\WINDOWS\isrvs

L> OK, it was hidden and read-only but I found it and deleted it successfully.

Reboot normally after doing the above, rescan with hijackthis, then post that log here please.

L> Interestingly, I think this is the first time in a long time that I have booted up and NOT had AntiSpyware tell me that desktop search malware was trying to install.

L> Here's that HijackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 10:55:39 PM, on 3/12/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\Program Files\CA\eTrust Antivirus\InoRpc.exe
C:\Program Files\CA\eTrust Antivirus\InoRT.exe
C:\Program Files\CA\eTrust Antivirus\InoTask.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\NMSSvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\Program Files\IT Connection Manager\SRUserService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\GWMDMMSG.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\WINDOWS\kdx\KHost.exe
C:\PROGRA~1\CA\ETRUST~1\realmon.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Nikon\NkView5\NkvMon.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\tech\spy\HijackThis3\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.equip.org
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.equip.org
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast High-Speed Internet
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [OemReset] %systemroot%\OPTIONS\OEMRESET.EXE /AUDIT
O4 - HKLM\..\Run: [GWMDMMSG] GWMDMMSG.exe
O4 - HKLM\..\Run: [GWMDMpi] C:\WINDOWS\GWMDMpi.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [SpyBlocker] C:\Program Files\SpyBlocker Software\spyblocker.exe
O4 - HKLM\..\Run: [kdx] C:\WINDOWS\kdx\KHost.exe
O4 - HKLM\..\Run: [Realtime Monitor] C:\PROGRA~1\CA\ETRUST~1\realmon.exe -s
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [Desktop Search] C:\WINDOWS\isrvs\desktop.exe
O4 - HKLM\..\Run: [ffis] C:\WINDOWS\isrvs\ffisearch.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView5\NkvMon.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .efp: C:\Program Files\Internet Explorer\Plugins\NPEFPrn.dll
O12 - Plugin for .efv: C:\Program Files\Internet Explorer\Plugins\NPEFV.dll
O12 - Plugin for .fmp: C:\Program Files\Internet Explorer\Plugins\NPFMP.dll
O12 - Plugin for .fmr: C:\Program Files\Internet Explorer\Plugins\NPFME.dll
O12 - Plugin for .ifx: C:\Program Files\Internet Explorer\Plugins\NPWebPrn.dll
O12 - Plugin for .lfx: C:\Program Files\Internet Explorer\Plugins\NPLaunch.dll
O12 - Plugin for .mwp: C:\Program Files\Internet Explorer\Plugins\NPMWPrn.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://www.comcastsupport.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {17D72920-7A15-11D4-921E-0080C8DA7A5E} (AimSp32 Class) - http://makeover.substance.com/save/makeover.cab
O16 - DPF: {275E2FE0-7486-11D0-89D6-00A0C90C9B67} (MCSiMenuCtl Class) - http://security/components/activex/mcsimenu.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20030530/qtinstall.info.apple.com/bonnie/us/win/QuickTimeInstaller.exe
O16 - DPF: {5D1E3FA5-64FF-4387-9418-F1D67AFB2247} (MaxisSuperstarTeleX Control) - http://thesims.ea.com/teleport/superstar/MaxisSuperstarTeleX.cab
O16 - DPF: {7823A620-9DD9-11CF-A662-00AA00C066D2} (PopupMenu Object) - http://activex.microsoft.com/controls/iexplorer/x86/iemenu.cab
O16 - DPF: {7A32634B-029C-4836-A023-528983982A49} - http://fdl.msn.com/public/chat/msnchat42.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {8629CFEB-C31A-4429-9BB0-8765A8A24FDA} (MaxisUnleashedLotTeleX Control) - http://thesims.ea.com/teleport/unleashed/LOT/MaxisUnleashedLotTeleX.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
O16 - DPF: {A44B714B-EE0F-453E-9300-A69B321FEF6C} (MaxisSimsFamilyTeleX Control) - http://thesims.ea.com/teleport/families/MaxisSimsFamilyTeleX.cab
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bundler/CAB/RealArcadeRdxIE.cab
O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} (MSN Photo Upload Tool) - http://photos.msn.com/r/neutral/controls/MsnPUpld.cab?5,0,1730,0
O16 - DPF: {CDAA0214-3907-4C47-A3F6-014DA1517440} (ArkDownloader Class) - http://www.gamedek.com/download/arkDownloader.cab
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://www.gamespot.com/KDX/download/kdx.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
O16 - DPF: {F76DF680-EC17-4272-B1C7-CDB2641FA20B} (KB836528 Object) - http://microsoft.com/security/controls/DoomChk.CAB
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Filter: text/html - {950238FB-C706-4791-8674-4D429F85897E} - C:\WINDOWS\isrvs\mfiltis.dll
O20 - Winlogon Notify: H323TSP - C:\WINDOWS\system32\mdiqtz32.dll (file missing)
O23 - Service: eTrust Antivirus RPC Server (InoRPC) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoRpc.exe
O23 - Service: eTrust Antivirus Realtime Server (InoRT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoRT.exe
O23 - Service: eTrust Antivirus Job Server (InoTask) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoTask.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

Thanks,

Larry

[crunchie]

Hopfully the entries left are just registry entries.

Download the zip file and unzip fixme.reg. Close all browser windows. Double click to run it and when asked if you want to merge with your registry, answer yes.

Close all browser windows first.

You will then need to reboot and post (hopefully) your final log.