Hi

I have tried most (well, a lot, have given up after two evenings.. :sad: ) of the tips I've seen relating to this problem but I cant seem to get rid of the:
- desktop shortcuts (no, dont have to hide them from my wife - divorced ;-)
- the popup that tells me about Error 317
- browser that redirects hotoffer and here4search...
Seem to have stopped the autodialling though...

Have run a HiJackThis log and a Silent Runners, not sure if they tell you anything? Have tried to delete the R0 entry but without success...
---------------------------------
Logfile of HijackThis v1.99.1
Scan saved at 22:14:56, on 19/04/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
D:\PROGRA~1\NORTON~1\NORTON~2\GHOSTS~2.EXE
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
D:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
D:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
D:\Program Files\VMware\VMware Workstation\vmware-authd.exe
C:\WINDOWS\System32\vmnat.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\vmnetdhcp.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\Explorer.EXE
D:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
D:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\WINDOWS\System32\ctfmon.exe
D:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
D:\Program Files\Palm\HOTSYNC.EXE
D:\Program Files\Subtract\SpySub.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
D:\Program Files\HiJackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotoffers.info/ad0346/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: IE SP2 AddOn - {9461CA2A-6514-4F58-8A00-5D3A0185DB3A} - C:\WINDOWS\System32\sppro.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "D:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: Acrobat Assistant.lnk = D:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: HotSync Manager.lnk = D:\Program Files\Palm\HOTSYNC.EXE
O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: PowerReg Scheduler.exe
O4 - Global Startup: SpySubtract.lnk = D:\Program Files\Subtract\SpySub.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~1\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20030530/qtinstall.info.apple.com/bonnie/us/win/QuickTimeInstaller.exe
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,83/mcinsctl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1108593617601
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {72D59B9C-1E59-4958-803A-ABDEE2D4CFA6} (DivX Player) - http://download.divx.com/player/DivXPlayerInstaller.exe
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab
O16 - DPF: {9E472D58-F10C-11CF-B7A9-0020AFD6A362} (NeRemoteDoc Class) - https://vault.netvoyage.com/neWeb2/neWebCl.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,20/mcgdmgr.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{4629D8A1-4419-4653-9440-3BCF3A6E8252}: NameServer = 69.50.176.156 195.225.176.31
O18 - Protocol: OWC11.mso-offdap - {32505114-5902-49B2-880A-1F7738E5A384} - (no file)
O23 - Service: GhostStartService - Symantec Corporation - D:\PROGRA~1\NORTON~1\NORTON~2\GHOSTS~2.EXE
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - D:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - D:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: VMware Authorization Service (VMAuthdService) - Unknown owner - D:\Program Files\VMware\VMware Workstation\vmware-authd.exe
O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - C:\WINDOWS\System32\vmnetdhcp.exe
O23 - Service: VMware NAT Service - Unknown owner - C:\WINDOWS\System32\vmnat.exe

------------------------

"Silent Runners.vbs", revision 35, http://www.silentrunners.org/
Operating System: Windows XP
Output limited to non-default values, except where indicated by "{++}"


Startup items buried in registry:
---------------------------------

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"CTFMON.EXE" = "C:\WINDOWS\System32\ctfmon.exe" [MS]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"SpeedTouch USB Diagnostics" = ""D:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe" /icon" ["THOMSON multimedia"]
"Logitech Utility" = "Logi_MwX.Exe" ["Logitech Inc."]
"NeroCheck" = "C:\WINDOWS\system32\NeroCheck.exe" ["Ahead Software Gmbh"]
"mswspl" = ** WARNING! empty or invalid data **
"VSOCheckTask" = ""c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask" ["Networks Associates Technology, Inc"]
"VirusScan Online" = ""c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"" ["Networks Associates Technology, Inc"]
"MCAgentExe" = "c:\PROGRA~1\mcafee.com\agent\mcagent.exe" ["McAfee, Inc"]
"MCUpdateExe" = "C:\PROGRA~1\mcafee.com\agent\mcupdate.exe" ["McAfee, Inc"]
"MPFExe" = "C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe" ["McAfee Security"]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}\(Default) = "AcroIEHlprObj Class" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "D:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx" [empty string]
{9461CA2A-6514-4F58-8A00-5D3A0185DB3A}\(Default) = "IE SP2 AddOn" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\sppro.dll" [null data]

HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\hticons.dll" ["Hilgraeve, Inc."]
"{57C51AF9-DEF7-11D3-A801-00C04F163490}" = "Ghost Shell Extension"
-> {CLSID}\InProcServer32\(Default) = "D:\Program Files\Norton SystemWorks\Norton Ghost\GhoShExt.dll" ["Symantec Corporation"]
"{F0CB00CD-5A07-4D91-97F5-A8C92CDA93E4}" = "Shell Extensions for RealOne Player"
-> {CLSID}\InProcServer32\(Default) = "D:\Program Files\Real\RealOne Player\rpshellext.dll" ["RealNetworks"]
"{0006F045-0000-0000-C000-000000000046}" = "Microsoft Outlook Custom Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "D:\Program Files\Microsoft Office\Office10\OLKFSTUB.DLL" [MS]
"{42042206-2D85-11D3-8CFF-005004838597}" = "Microsoft Office HTML Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "D:\Program Files\Microsoft Office\Office10\msohev.dll" [MS]
"{506F4668-F13E-4AA1-BB04-B43203AB3CC0}" = "{506F4668-F13E-4AA1-BB04-B43203AB3CC0}"
-> {CLSID}\InProcServer32\(Default) = "D:\Program Files\Microsoft Office\Visio10\VisShe.dll" [null data]
"{D66DC78C-4F61-447F-942B-3FB6980118CF}" = "{D66DC78C-4F61-447F-942B-3FB6980118CF}"
-> {CLSID}\InProcServer32\(Default) = "D:\Program Files\Microsoft Office\Visio10\VisShe.dll" [null data]
"{640167b4-59b0-47a6-b335-a6b3c0695aea}" = "Portable Media Devices"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\Audiodev.dll" [MS]
"{cc86590a-b60a-48e6-996b-41d25ed39a1e}" = "Portable Media Devices Menu"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\Audiodev.dll" [MS]
"{B28C18DB-6816-4F31-9630-397683E3C2C3}" = "Filzip Shell Extension"
-> {CLSID}\InProcServer32\(Default) = "D:\PROGRA~1\Filzip\fzshext.dll" [empty string]
"{FA010552-4A27-4cb1-A1BB-3E2D697F1639}" = "SpySubtract Shell Extension"
-> {CLSID}\InProcServer32\(Default) = "D:\Program Files\Subtract\sshook.dll" ["InterMute, Inc."]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler\
INFECTION WARNING! "{D56A1203-1452-EBA1-7294-EE3377770000}" = "Interlinking Memory Support"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\param32.dll" [null data]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\
INFECTION WARNING! "{FA010552-4A27-4cb1-A1BB-3E2D697F1639}" = "SpySubtract Shell Extension"
-> {CLSID}\InProcServer32\(Default) = "D:\Program Files\Subtract\sshook.dll" ["InterMute, Inc."]


Enabled Screen Saver:
---------------------

HKCU\Control Panel\Desktop\
"SCRNSAVE.EXE" = "C:\WINDOWS\System32\logon.scr" [MS]


Enabled Wallpaper and Active Desktop:
-------------------------------------

Active Desktop is disabled.

HKCU\Control Panel\Desktop\
"Wallpaper" = "C:\Documents and Settings\Administrator\Local Settings\Application Data\Microsoft\Wallpaper1.bmp"


Startup items in "Administrator" & "All Users" startup folders:
---------------------------------------------------------------

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
"Acrobat Assistant" -> shortcut to: "D:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe" ["Adobe Systems Inc."]
"Adobe Gamma Loader" -> shortcut to: "C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe" ["Adobe Systems, Inc."]
"HotSync Manager" -> shortcut to: "D:\Program Files\Palm\HOTSYNC.EXE" ["Palm, Inc."]
"Microsoft Office" -> shortcut to: "D:\Program Files\Microsoft Office\Office10\OSA.EXE -b -l" [MS]
INFECTION WARNING! "PowerReg Scheduler.exe" [empty string]
"SpySubtract" -> shortcut to: "D:\Program Files\Subtract\SpySub.exe -autostart" ["InterMute, Inc."]


Enabled Scheduled Tasks:
------------------------

"McAfee.com Update Check (HOME-NEW-Administrator)" -> launches: "C:\PROGRA~1\mcafee.com\agent\mcupdate.exe /Schedule" ["McAfee, Inc"]
"McAfee.com Update Check (HOME-NEW-home)" -> launches: "C:\PROGRA~1\McAfee.com\Agent\mcupdate.exe /Schedule" ["McAfee, Inc"]
"Norton SystemWorks One Button Checkup" -> launches: "D:\Program Files\Norton SystemWorks\OBC.exe /CUSTOM /SCHEDULE" ["Symantec Corporation"]
"Symantec NetDetect" -> launches: "C:\Program Files\Symantec\LiveUpdate\NDETECT.EXE" ["Symantec Corporation"]


Winsock2 Service Provider DLLs:
-------------------------------

Namespace Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]

Transport Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\mswsock.dll [MS], 01 - 03, 06 - 19
%SystemRoot%\system32\rsvpsp.dll [MS], 04 - 05


Toolbars, Explorer Bars, Extensions:
------------------------------------

Toolbars

HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\
"{2318C2B1-4965-11D4-9B18-009027A5CD4F}"
-> {CLSID}\(Default) = "&Google"
-> {CLSID}\InProcServer32\(Default) = "c:\windows\googletoolbar1.dll" ["Google Inc."]

HKLM\Software\Microsoft\Internet Explorer\Toolbar\
"{BA52B914-B692-46C4-B683-905236F6F655}"
-> {CLSID}\(Default) = "McAfee VirusScan"
-> {CLSID}\InProcServer32\(Default) = "c:\progra~1\mcafee.com\vso\mcvsshl.dll" ["Networks Associates Technology, Inc"]

Extensions (Tools menu items, main toolbar menu buttons)

HKLM\Software\Microsoft\Internet Explorer\Extensions\
{FB5F1910-F110-11D2-BB9E-00C04F795683}\
"ButtonText" = "Messenger"
"MenuText" = "Messenger"
"Exec" = "C:\Program Files\Messenger\MSMSGS.EXE" [MS]


Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------

GhostStartService, GhostStartService, "D:\PROGRA~1\NORTON~1\NORTON~2\GHOSTS~2.EXE" ["Symantec Corporation"]
McAfee Personal Firewall Service, MpfService, "C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe" ["McAfee Corporation"]
McAfee.com McShield, McShield, "c:\PROGRA~1\mcafee.com\vso\mcshield.exe" ["Network Associates, Inc."]
McAfee.com VirusScan Online Realtime Engine, MCVSRte, "c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe /Embedding" ["Networks Associates Technology, Inc"]
Norton Unerase Protection, NProtectService, ""D:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE"" ["Symantec Corporation"]
Speed Disk service, Speed Disk service, "D:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe" ["Symantec Corporation"]
VMware Authorization Service, VMAuthdService, "D:\Program Files\VMware\VMware Workstation\vmware-authd.exe" [null data]
VMware DHCP Service, VMnetDHCP, "C:\WINDOWS\System32\vmnetdhcp.exe" ["VMware, Inc."]
VMware NAT Service, VMware NAT Service, "C:\WINDOWS\System32\vmnat.exe" [null data]
Windows User Mode Driver Framework, UMWdf, "C:\WINDOWS\System32\wdfmgr.exe" [MS]
WMDM PMSP Service, WMDM PMSP Service, "C:\WINDOWS\System32\MsPMSPSv.exe" [MS]


----------
This report excludes default entries except where indicated.
To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
----------

Well, at your mercy sires and ladies (hedging my bets ;-)
Any suggestions?

Thanks in advance,
Magnus

Thanks!

I tried the link with the uninstall but my browser just showed a blank page, from my laptop at work (the problem is with a desktop at home) I get a page with the instructions... Cant say why.
Do you think its safe to download it here and transfer to the desktop?

Re. the links - I will try them as well. Do you have to be in safe mode wgen you run them? Not sure I can be on-line in that mode.

Thanks again,
Magnus

I'm pretty sure it's safe to download -- I haven't heard of anyone having any problems (yet).

Run the online scans while in normal mode.

Hi,

I have run the on-line scans (as well as lavasoft ad-aware and updated macfee) and they find stuff and clean it... But it does not seem to solve the problem. Still have some sort of autodialling and a browser that all of a sudden wants to take me to "search4..." or "hotoffer.info".

I have not been able to try the hotoffer uninstall, when I try to open the links I get a 404-page (at home I just a blank one), have tried from diffrent computers and locations as well. Know any other locations where you could find it?

The activescan left some files as well, not sure why.
Incident Status Location Adware:Adware/Hotoffers No disinfected C:\WINDOWS\System32\param32.dll
Adware:Adware/Startpage.ABR No disinfected C:\WINDOWS\System32\sppro.dll
Adware:Adware/SaveNow No disinfected Windows Registry
Spyware:Spyware/Spyblocs No disinfected C:\Documents and Settings\home\Desktop\Remove Spyware.url
Adware:Adware/CWS.Aboutblank No disinfected Windows Registry
Adware:Adware/Hotoffers No disinfected C:\WINDOWS\system32\guninst.exe
Adware:Adware/Startpage.ABS No disinfected C:\WINDOWS\system32\mqspbkup.exe
Adware:Adware/Hotoffers No disinfected C:\WINDOWS\system32\param32.dll
Virus:Trj/Downloader.CCZ Disinfected C:\WINDOWS\system32\sesmgr.exe
Adware:Adware/Startpage.ABR No disinfected C:\WINDOWS\system32\sppro.dll
Adware:Adware/NetPals No disinfected D:\BUold\InternetFiles\Temporary Internet Files\Content.IE5\EXVKT0V6\emCraft1[1].cab[ATPartners.inf]
Virus:Exploit/iFrame Disinfected Personal Folders\Deleted Items\MSG_HTML.TXT
Virus:Exploit/iFrame Disinfected Personal Folders\Deleted Items\notice\MSG_HTML.TXT
Virus:Exploit/iFrame Disinfected Personal Folders\Sent Items\RE: Missing reports\Mail Delivery (failure [email]magnus.paulin@urkund.com)\Attach0.html[/email]
Adware:Adware/Hotoffers No disinfected E:\UserFilesTmp\Temporary Internet Files\Content.IE5\5WONH1CX\dropper[1].exe
Virus:Trj/Downloader.BYJ Disinfected E:\UserFilesTmp\Temporary Internet Files\Content.IE5\8XO9YFOD\update[1].exe
Virus:Exploit/Mhtredir.gen Disinfected E:\UserFilesTmp\Temporary Internet Files\Content.IE5\B2SRU1F2\CAYJOXQR.HTM
Adware:Adware/WUpd No disinfected E:\UserFilesTmp\Temporary Internet Files\Content.IE5\G943GN0V\portal.pine[1]
Virus:Exploit/ByteVerify Disinfected E:\UserFilesTmp\Temporary Internet Files\Content.IE5\K1MB4LYR\loaderadv620[1].jar
Not really sure where to take it from here...

/Magnus

For every User listed under C:\Documents and Settings, delete the entire contents of these folders (not the folders themselves):

Local Settings\Temp
Cookies
History
Local Settings\Temporary Internet Files\Content.IE5

Delete the entire contents of your C:\Windows\Temp folder.

Delete the entire contents of your C:\Temp folder (if you have one).

Do a search for *.tmp and delete all entries found.

(Note: if any of these temporary files cannot be deleted while in ‘normal mode,’ try Safe Mode.

Boot into Safe Mode and do a search for these files:

param32.dll
guninst.exe
popup_bl.dll
systr.dll
svrhost.exe

Delete them, and then scan with hijackthis, and have it fix:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotoffers.info/ad0346/

Reboot normally and delete all the HotOffer icons from your desktop.

Empty your Recycle Bin.

Close any open browser windows, scan with HJT, and post a new log.

Hi!
Yes, very snazzy, and it worked as well :)
Seems like most of the problem is gone now.
- Red thing w. X is gone from sys-tray
- no more popups
- the browser stays "in place"
- short-cuts gone from desktop
The only thingd that remain (minor actually) is:
- It autodials but only for one of the users on the PC so it might be a setting somewhere
- IE diplays some sort of "IE" looking home-page called quick web search (seems to be linked to a sppro.dll file that I cant delete)
So, much better :mrgreen:

The log..

Logfile of HijackThis v1.99.1
Scan saved at 23:50:44, on 21/04/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
D:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\WINDOWS\System32\ctfmon.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
D:\PROGRA~1\NORTON~1\NORTON~2\GHOSTS~2.EXE
D:\Program Files\Logitech\MouseWare\system\em_exec.exe
D:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
D:\Program Files\Palm\HOTSYNC.EXE
D:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
D:\Program Files\Subtract\SpySub.exe
D:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
D:\Program Files\VMware\VMware Workstation\vmware-authd.exe
C:\WINDOWS\System32\vmnat.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\vmnetdhcp.exe
c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
D:\Program Files\HiJackThis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: IE SP2 AddOn - {9461CA2A-6514-4F58-8A00-5D3A0185DB3A} - C:\WINDOWS\System32\sppro.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "D:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\mcupdate.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [CleanUp] C:\PROGRA~1\McAfee.com\Shared\mcappins.exe /v=3 /cleanup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: Acrobat Assistant.lnk = D:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: HotSync Manager.lnk = D:\Program Files\Palm\HOTSYNC.EXE
O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: PowerReg Scheduler.exe
O4 - Global Startup: SpySubtract.lnk = D:\Program Files\Subtract\SpySub.exe
O8 - Extra context menu item: &Google Search - res://c:\windows\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\windows\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\windows\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~1\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\windows\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\windows\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall-beta.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20030530/qtinstall.info.apple.com/bonnie/us/win/QuickTimeInstaller.exe
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,83/mcinsctl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1108593617601
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {72D59B9C-1E59-4958-803A-ABDEE2D4CFA6} (DivX Player) - http://download.divx.com/player/DivXPlayerInstaller.exe
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {9E472D58-F10C-11CF-B7A9-0020AFD6A362} (NeRemoteDoc Class) - https://vault.netvoyage.com/neWeb2/neWebCl.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,20/mcgdmgr.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{4629D8A1-4419-4653-9440-3BCF3A6E8252}: NameServer = 69.50.176.156 195.225.176.31
O18 - Protocol: OWC11.mso-offdap - {32505114-5902-49B2-880A-1F7738E5A384} - (no file)
O23 - Service: GhostStartService - Symantec Corporation - D:\PROGRA~1\NORTON~1\NORTON~2\GHOSTS~2.EXE
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - D:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - D:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: VMware Authorization Service (VMAuthdService) - Unknown owner - D:\Program Files\VMware\VMware Workstation\vmware-authd.exe
O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - C:\WINDOWS\System32\vmnetdhcp.exe
O23 - Service: VMware NAT Service - Unknown owner - C:\WINDOWS\System32\vmnat.exe


Thanks a million!
Magnus

Reboot into Safe Mode, scan with hijackthis, and have it fix:
O2 - BHO: IE SP2 AddOn - {9461CA2A-6514-4F58-8A00-5D3A0185DB3A} - C:\WINDOWS\System32\sppro.dll

Go to C:\WINDOWS\System32 and delete sppro.dll

Reboot to normal mode, close any open browser windows, scan with HJT, and post a new log.

Is gone :mrgreen:

Thanks!
Magnus

Logfile of HijackThis v1.99.1
Scan saved at 12:23:14, on 23/04/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
D:\PROGRA~1\NORTON~1\NORTON~2\GHOSTS~2.EXE
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
D:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
D:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
D:\Program Files\VMware\VMware Workstation\vmware-authd.exe
C:\WINDOWS\System32\vmnat.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\vmnetdhcp.exe
D:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\WINDOWS\System32\ctfmon.exe
D:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
D:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
D:\Program Files\Palm\HOTSYNC.EXE
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
D:\Program Files\Subtract\SpySub.exe
D:\Program Files\HiJackThis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "D:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: Acrobat Assistant.lnk = D:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: HotSync Manager.lnk = D:\Program Files\Palm\HOTSYNC.EXE
O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: PowerReg Scheduler.exe
O4 - Global Startup: SpySubtract.lnk = D:\Program Files\Subtract\SpySub.exe
O8 - Extra context menu item: &Google Search - res://c:\windows\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\windows\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\windows\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~1\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\windows\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\windows\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall-beta.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20030530/qtinstall.info.apple.com/bonnie/us/win/QuickTimeInstaller.exe
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,83/mcinsctl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1108593617601
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {72D59B9C-1E59-4958-803A-ABDEE2D4CFA6} (DivX Player) - http://download.divx.com/player/DivXPlayerInstaller.exe
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {9E472D58-F10C-11CF-B7A9-0020AFD6A362} (NeRemoteDoc Class) - https://vault.netvoyage.com/neWeb2/neWebCl.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,20/mcgdmgr.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{4629D8A1-4419-4653-9440-3BCF3A6E8252}: NameServer = 69.50.176.156 195.225.176.31
O18 - Protocol: OWC11.mso-offdap - {32505114-5902-49B2-880A-1F7738E5A384} - (no file)
O23 - Service: GhostStartService - Symantec Corporation - D:\PROGRA~1\NORTON~1\NORTON~2\GHOSTS~2.EXE
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - D:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - D:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: VMware Authorization Service (VMAuthdService) - Unknown owner - D:\Program Files\VMware\VMware Workstation\vmware-authd.exe
O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - C:\WINDOWS\System32\vmnetdhcp.exe
O23 - Service: VMware NAT Service - Unknown owner - C:\WINDOWS\System32\vmnat.exe

Is gone :mrgreen:

Thanks!
Magnus

Glad to hear it! Log looks good to me now, marking this as solved :)

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