i have been working on my computer now for a week trying to get it t run properly. i got the stupid virus total security and went about removing it or have been trying to i guess. i have spyware doctor 6 full version and spybot search and destroy and have scanne with them and mostly got rid of the virus but not completely. it detected me files callen winlogin.exe and other .sys or system32 files and i am scared to delete them so i just leave those ones. so i got all that done and now my computer is really slow and iexplorer just uses tons of memory useage up to over 200,000kb on task manager. and also i cannot run windows update. someone please help, thanks i have win xp pro w sp3
strtchallen25 0 Newbie Poster
crunchie 990 Most Valuable Poster Team Colleague Featured Poster
Hi and welcome to the Daniweb forums :).
==========
Download Malwarebytes' Anti-Malware (http://www.majorgeeks.com/Malwarebytes_Anti-Malware_d5756.html) to your desktop.
* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure to checkmark the Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Download the update from here if you have problems.
* Once the program has loaded, select Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.
The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt
Make sure that you restart the computer.
========================
Download HijackThis Executable from here. Save it to your desktop.
Start HJT & press the "Do a system scan and save a log file" button. When the scan is finished a window will pop up giving you the option of where to save it. Save it to desktop where it is easy to access. Open the log file and then go to the format Tab and make sure that wordwrap is unchecked. Copy the entire contents of the file & paste it into the body of your post. DO NOT FIX ANYTHING YET. Most of what is there is necessary for the running of your system.
Be a part of the DaniWeb community
We're a friendly, industry-focused community of developers, IT pros, digital marketers, and technology enthusiasts meeting, networking, learning, and sharing knowledge.